Reaction identifies business calls and allows you to share pictures, videos, and files while calling. Show issues with their products or services, get your issues resolved faster, rate how well they conduct business, and help them understand your needs to service you better.

1. Visual Customer Experience
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2. Share picture, video, and files while on call with
customer service.(Snapchat for Customer service).
01. THE IDEA
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3. 02. PROBLEM
I have calls ahead of you
I can’t understand you
Someone else will help you
It will take time, Bye …
Pick up fast
Do you understand what I want
You are not friendly
Can you solve my problem?

4. Share Media
while calling
A single app for users to:
03. SOLUTION
A web platform for businesses to:
Communicate
with their preferred channel
Rate
the service for accountability
Saving time
and money on issues resolution
Understand
what works or not
Visualize
customers use their products
or services
This document is private and confidential and may not be distributed without the prior consent of Reaction LLC. The material
within this document is meant strictly for informational purposes only.

5. 04. MARKET VALIDATION
Today 2.1 Billion
Smartphone users worldwide *
Estimate 9.2 Billion
By the year 2020
“More than 85% are willing to use their mobile phone to help solve a problem,
since they see a path to a quick resolution”. Thomas Cottereau, CEO SightCall
Today 179 Million
are willing to show issues
visually
Estimate 787.6 Million
By the year 2020
This document is private and confidential and may not be distributed without the prior consent of Reaction LLC. The material
within this document is meant strictly for informational purposes only.

6. 05. MARKET SIZE
59% of consumers
prefer to contact a business by phone
and 36% via email or chat *
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7. 06. TEAM
Bonaventure Barry
CEO, Product, UX, Front end,
Startup weekend winner
The Brain
Artem Stepockin
CTO, Back-end, Team Manager,
ArtWebiT.com
The Geek
Terik Brown
Business Partner, customer
acquisition, Snagg.io,
Girlchatsport.com
The Money
The Mill Idea Incubator
initial investment and support

8. Businesses Web Platform
Users Phone App
07. PRODUCT
Make or receive calls from a business
Capture pictures or videos
Send information to the customer service
Business understand and assist better
This document is private and confidential and may not be distributed without the prior consent of Reaction LLC. The material
within this document is meant strictly for informational purposes only.

9. 08. BUSINESS MODEL
Data Mining
For R&D, analytics, customer
database and customer satisfaction
products
Business Platform TiersFree App
For
users/consumers
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10. 09. CUSTOMER AQUISITION
Posts PartnershipSmall Business
Customer service AgenciesMaintenance service and repairSocial Media ,Radio and YouTube
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11. 10. COMPETITION
Customer/ User focus
Data Analysis CRM Focus
Business Focus
Integration
with all
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within this document is meant strictly for informational purposes only.

12. 11. COMPETITIVE ADVANTAGE
First In Market
Unique approach to the
problem
Patent
Provisional patent approved
Easy Adoption
Still uses traditional ways to
communicate (Phone call)
Independent
Communication
works without company
owning an account
One Click Smiley
Face Rating
One click smiley face to
express your emotion
Versatility
Integration can be done
with any other customer
service platforms
Business Insight
Thousands of pictures and
videos will tell you more
about your business
Easily Scalable
Can be adopted worldwide
Design & Branding
Recognized as the visual
customer service
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13. 12. THE ASK
$1.000.000 Seed Round
Reason: Product Market fit and 18 month runway
Engineers and account managers salary
Sales team
R&D
Entry to outside market (East Europe, and India)
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Legal
Plan to raise in 12 -18th month for marketing and world expansion
Build IOS version

14. 13. CONTACT
Facebook.com/ReactionApp
Twitter.com/LesReactionApp
Angel.co/Reaction-2
Barry@ReactionApp.io
(267)- 407- 6932
Visualized Customer Service
317 S 6th Street Las Vegas Nv 89106
This document is private and confidential and may not be distributed without the prior consent of Reaction LLC. The material
within this document is meant strictly for informational purposes only.