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#SocialPro #13A @nxfxcom
REACTING TO REAL-TIME
EVENTS: SOCIALLY ENGAGING
IN THE MOMENT
Benjamin Spiegel
CEO, MMI Agency
@NXFXCOM
RTM is awesome…when it works
#SocialPro #13A @nxfxcom
We also remember the screw ups
#SocialPro #13A @nxfxcom
Real time marketing myths
#SocialPro #13A @nxfxcom
#SocialPro #13A @nxfxcom
It’s only social
#SocialPro #13A @nxfxcom
It’s free
#SocialPro #13A @nxfxcom
It’s real time
#SocialPro #13A @nxfxcom
A sure win
The Truth
#SocialPro #13A @nxfxcom
#SocialPro #13A @nxfxcom
Billions of marketers
attempt RTM every day
#SocialPro #13A @nxfxcom
Brands ask for an Oreo moment
#SocialPro #13A @nxfxcom
Only a few succeed
Tips to win
#SocialPro #13A @nxfxcom
#SocialPro #13A @nxfxcom
Do you have the right
to play in this space?
#SocialPro #13A @nxfxcom
Set expectations
Participate in the
conversation year-round
#SocialPro #13A @nxfxcom
Use social listening to identify
key conversation topics
#SocialPro #13A @nxfxcom
#SocialPro #13A @nxfxcom
Define your approval process
#SocialPro #13A @nxfxcom
Plan in advance
#SocialPro #13A @nxfxcom
Create pre-approved content
Have your tools
ready to go.
#SocialPro #13A @nxfxcom
Set up you war room
Expect the unexpected
#SocialPro #13A @nxfxcom
#SocialPro #13A @nxfxcom
Understand the learnings
#SocialPro #13A @nxfxcom
Rinse and repeat
#SocialPro #13A @nxfxcom
Thank you!
JOIN US @SMX WEST
SAN JOSE, CA
MARCH 1-3, 2016

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