This document outlines a Rate Plan Simulator (RPC) being proposed for a telecommunications company. The RPC is intended to help both existing and new customers choose the most appropriate post-paid rate plans by allowing them to simulate their usage patterns and see which plans would be most cost-effective. It aims to improve the customer experience over the current process that can leave customers confused about their options when signing up for a new plan. The RPC would be accessible through multiple channels including websites, call center agents, and interactive voice responses and would utilize customer usage history and AI algorithms to recommend the optimal rate plan.

1. RPS FOR TELCO

2. AGENDA
 1- Scope of the idea.
 2- Current problem.
 3- Introducing the RPC.
 4- RPC in Action.
 5- Benefits of RPC.
 6- RPC interfaces.
 7- Customer Experience

3. SCOPE OF THE IDEA.
Teleco
Users
Post Paid Pre Paid

4. JOINING POST PAID CYCLE
Cust Sees the Rate
Plans
Different Rate
Plans
Call center or Store
Cust got confused
to chose
OLD
NE
In Accurate
Choose

5. WHAT IF I CHOSE IN CORRECT RP:
1- May Lead to bad customer Experience
2- Customer got confused.
3- Customer will need help.

6. INTRODUCING THE RPC.
 Rate Plan Simulator:
Tool for post paid customers to help them choose the most
appropriate rate plans through lots of ways.

7. RPC IN ACTION
Customer Simulator
Simulator FieldsSuggest the Best

8. RPC INTERFACES
Web Site Agents IVR
What if the customer is migrating from pre paid to post paid ??
History Apply AI algorithms Reach the best choice

9. QUESTIONS ?
 Thank For Your
Time