Rahul Tiwari is a Senior Software Engineer with over 2 years of experience in Oracle Apps including AP, AR, and HR. He currently works for Capgemini India Pvt Ltd in Mumbai where he has been since 2014. He has skills in SQL, PL/SQL, Forms, Reports Builder and providing technical support for various Oracle E-Business Suite implementations including developing reports, packages, and enhancements. He has a BE in Computer Engineering from Mumbai University and experience working on an Oracle Apps support project for client UBM.

1. Curriculum Vitae
Name : RAHUL TIWARI
Mobile No : +91-9930710490
E-mail : rahult196@gmail.com
PROFESSIONAL SYNOPSIS
 A competent and result oriented professional with around 2 years of experience in Oracle Apps –
AP, AR, HR
 Currently associated with Capgemini India Pvt Ltd, Mumbai as Senior Software Engineer Since
February, 2014 to till date.
 Skilled in providing a high level of customer service and satisfaction on a technical & functional level
in resolving customer problems.
 Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in
customer relationship management.
 Analytical, methodical and resourceful approach to problem solving, identifying root cause and
corrective actions to meet short and long-term business requirements.
 Good understanding of P2P (Procure to Pay) and O2C (Order to Cash) process.
 One year of experience in solving Production issues.
 Working in Oracle Apps ERP project with UBM Support.
TECHNICAL SKILLS
Applications : Oracle Apps R12, BI Publisher
Operating System : Windows 7, UNIX.
Desktop Application : Microsoft Word, Power Point, MS Excel
Version Control : SVN
Database : Oracle
Programming Skill : SQL, PL/SQL.
WORK EXPERIENCE
Capgemini India Pvt. Ltd, Since February, 2014 to till date
 Senior Software Engineer.
 Completed 6 months of Internal Training Program with specialization in Oracle Apps .
 The key skills covered in the training were SQL , PL/SQL , Forms and Reports Builder.
 Presently working on Oracle EBS.
Growth Path
Key Deliverables
Project Execution
 Adhering to plans & schedules, participating in team meetings for individual projects.
 Interacting with team members to ensure smooth progress of project work.
 Maintaining quality norms throughout the development & implementation process.
Software Development
 Interacting with clients for analysis and contributing to system study and analysis.
 Designing, developing and implementing the XML Reports, presentation and handling various phases
of interface development based on technical specifications.
 Rectifying technical errors if any, in the Build.
 Drafting functional requirements using models and diagrams to represent the processes.

2.  Extending high-end technical support and ensuring high customer satisfaction levels through prompt
redress of the problems and documentation.
PROJECTS EXECUTED
Title : UBM SUPPORT/ Enhancement
Type : Support/ Enhancement Project
Client : UBM
Domain : Event based or Media company (Oracle Apps)
Duration : July’14-Till Date
Team Size : 20
Environment : Oracle
Responsibilities :
 Providing technical and functional support for various Oracle E-Business Suite implementations.
 Developed XML Reports, PL/SQL Packages, Worked on major and minor Enhancements as per
Business Requirements.
 Scripting, testing and defect fixing.
 Pre and Post production validation and implementation of various companies’ quality process.
 Co-ordinate with different vendors for application maintenance and application tuning.
 Monitoring jobs and health of Application as per the client requirement
 Working on Service Now ticketing tool.
 Automate existing processes thereby eliminating manual intervention.
 Identifying functional and technical gaps.
 Training new joiners in the project.
 Contacting directly to UBM business.
SCHOLASTICS
 BE (Computer Engg) from Mumbai University with 66% of marks
 Diploma (Computer Engg) from Shreeram Polytechnic with 77.33% of marks.
 Secondary Education from Little Flower, Thane with 61.33% of marks.
PERSONAL MINUTIAE
Date of Birth : 10th
April,1990
Languages Known : English, Hindi and Marathi
Address : 1204, A Wing, Ravi Estate, Devdaya Nagar, Thane(W)-400606.
PAN NO : AJTPT5477A
(RAHUL TIWARI)