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Question 1
Which of the following do companies use to measure an
employee's work performance?
Performance description
Job promotion
Performance evaluation
Job benefit
Question 2
Which of the following BEST describes an individual who
purchases a product from a business?
A mentor
A friend
A supervisor
A customer
Question 3
__________ is a group of individuals who are responsible for
developing a company's overall strategies and major policies.
Presidents
Board of directors
Shareholders
Investors
What aspects are included in the values statement of a
company?
Limiting return of investment
Taking care of its competitors
Keeping customers satisfied
Code of conduct
Question 5
A third party organization whose purpose is to protect the rights
of each employee is known as a __________.
contract
union
policy
benefit
Question 6
Which of the following is referred to as the "core" function of a
business?
Operations
Marketing
Profit
Quality
Question 7
An organization's directional statements are comprised of what
three factors?
Mission, vision, and goals
Mission, vision, and strategies
Mission, vision, and values statements
Mission, goals, and strategies
Question 8
__________ refers to the way a company is organized.
Structure
Chain of command
Authority
Functions
Question 9
Employees who offer excellent customer service are defined by
which of the following traits?
Competent and dependable
Nonresponsive and dependable
Competent and nonresponsive
Incompetent and dependable
Question 10
Company resources include what three factors?
Fiscal, employee, and capital
Financial, capital, and values
Financial, goals, and capital
Fiscal, capital, and objectives
Question 11
What do you feel is the best strategy for communicating an
open-door policy to those who work for you? Explain in detail.
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 12
If you are the supervisor in a company, how can you get your
employees to better relate their workplace productivity to the
department’s budget?
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 13
Discuss the savings involved in a company retirement plan as
well as typical monetary benefits that employees should focus
on when considering a new job.
Your response should be at least 200 words in length. You are
required to use at least your textbook as source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 1
Which of the following provides opportunity when people have
different viewpoints because the differences present new
opportunities?
Think win-win
Seek first to understand, then to be understood
Synergize
Sharpen the saw
Question 2
Which of the following leadership mindset emphasizes tight
top-down control, employee standardization and specialization,
and management by impersonal measurement and analysis?
Stewardship
Authoritarian management
Servant Leadership
Participative management
Question 3
A follower can be a resource for the leader by:
informing the leader about their own ideas, beliefs, needs, and
constraints.
giving up idealized leader images.
thanking the leader.
building a relationship.
Question 4
One way to find personal courage is by:
doubting a higher purpose.
drawing strength from within.
releasing frustration and anger.
developing your skills.
Question 5
At Lehman Brothers, CEO Richard Fuld refused to admit
mistakes as Lehman teetered on the brink of collapse. This
example shows that:
courage means accepting responsibility.
leaders initiate change.
CEOs are honest.
leaders make a real difference.
Question 6
A follower can provide strength to the leader:
by being disrespectful.
by contributing to the organization in areas that complement the
leader's position.
by trying to outshine the leader.
by submissively following orders.
Question 7
A recent survey about moral leadership shows that most people
feel that:
corporate America's moral compass is pointing in the right
direction.
most CEOs are honest.
most business leaders stand up for what is right.
executives make decision based on advancing in their own
careers.
Question 8
Which of the following BEST describes moral leadership?
Ignoring profit and loss
Recognizing and adhering to ethical values
Taking away from others to enhance yourself
Rewarding unethical conduct
Question 9
Which of the following is TRUE?
In a position of leadership, an individual is influenced by the
actions and the attitudes of followers.
A person with leadership skills will always act as a leader,
while a person who has been a follower will prefer to follow
someone rather than lead others.
Leaders and effective followers have different characteristics
and qualities.
Leaders always have an influence on followers. However,
followers have no influence on leaders.
Question 10
If a leader's actions and decisions contradict the best interests
of the organization, effective followers should:
take a stand.
follow the leader.
sacrifice their personal integrity.
follow passively.
Question 11
How can leaders optimize the use of feedback and minimize the
conflict and fear that often accompanies it?
Your response should be at least 200 words in length. You are
required to use at least your textbook as a source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 12
How does a leader find the courage to step through fear and
confusion to act despite the risks involved?
Your response should be at least 200 words in length. You are
required to use at least your textbook as a source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
Question 13
Why is followership important in the discussion of leadership?
Does followership mean being a "Yes Person"? If so, why? If
not, why not?
Please provide a general example of how you have followed
leadership or why you did not follow leadership. Please support
you responses academically.
Your response should be at least 200 words in length. You are
required to use at least your textbook as a source material for
your response. All sources used, including the textbook, must
be referenced; paraphrased and quoted material must have
accompanying citations.
S
ave and Submit

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Question 1 Which of the following do companies use to measure an.docx

  • 1. Question 1 Which of the following do companies use to measure an employee's work performance? Performance description Job promotion Performance evaluation Job benefit Question 2 Which of the following BEST describes an individual who purchases a product from a business? A mentor A friend A supervisor A customer Question 3 __________ is a group of individuals who are responsible for developing a company's overall strategies and major policies.
  • 2. Presidents Board of directors Shareholders Investors What aspects are included in the values statement of a company? Limiting return of investment Taking care of its competitors Keeping customers satisfied Code of conduct Question 5 A third party organization whose purpose is to protect the rights of each employee is known as a __________. contract union
  • 3. policy benefit Question 6 Which of the following is referred to as the "core" function of a business? Operations Marketing Profit Quality Question 7 An organization's directional statements are comprised of what three factors? Mission, vision, and goals Mission, vision, and strategies Mission, vision, and values statements Mission, goals, and strategies Question 8 __________ refers to the way a company is organized.
  • 4. Structure Chain of command Authority Functions Question 9 Employees who offer excellent customer service are defined by which of the following traits? Competent and dependable Nonresponsive and dependable Competent and nonresponsive Incompetent and dependable Question 10 Company resources include what three factors? Fiscal, employee, and capital Financial, capital, and values
  • 5. Financial, goals, and capital Fiscal, capital, and objectives Question 11 What do you feel is the best strategy for communicating an open-door policy to those who work for you? Explain in detail. Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Question 12 If you are the supervisor in a company, how can you get your employees to better relate their workplace productivity to the department’s budget? Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Question 13 Discuss the savings involved in a company retirement plan as well as typical monetary benefits that employees should focus on when considering a new job. Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations.
  • 6. Question 1 Which of the following provides opportunity when people have different viewpoints because the differences present new opportunities? Think win-win Seek first to understand, then to be understood Synergize Sharpen the saw Question 2 Which of the following leadership mindset emphasizes tight top-down control, employee standardization and specialization, and management by impersonal measurement and analysis? Stewardship Authoritarian management Servant Leadership Participative management Question 3 A follower can be a resource for the leader by:
  • 7. informing the leader about their own ideas, beliefs, needs, and constraints. giving up idealized leader images. thanking the leader. building a relationship. Question 4 One way to find personal courage is by: doubting a higher purpose. drawing strength from within. releasing frustration and anger. developing your skills. Question 5 At Lehman Brothers, CEO Richard Fuld refused to admit mistakes as Lehman teetered on the brink of collapse. This example shows that: courage means accepting responsibility. leaders initiate change.
  • 8. CEOs are honest. leaders make a real difference. Question 6 A follower can provide strength to the leader: by being disrespectful. by contributing to the organization in areas that complement the leader's position. by trying to outshine the leader. by submissively following orders. Question 7 A recent survey about moral leadership shows that most people feel that: corporate America's moral compass is pointing in the right direction. most CEOs are honest. most business leaders stand up for what is right. executives make decision based on advancing in their own
  • 9. careers. Question 8 Which of the following BEST describes moral leadership? Ignoring profit and loss Recognizing and adhering to ethical values Taking away from others to enhance yourself Rewarding unethical conduct Question 9 Which of the following is TRUE? In a position of leadership, an individual is influenced by the actions and the attitudes of followers. A person with leadership skills will always act as a leader, while a person who has been a follower will prefer to follow someone rather than lead others. Leaders and effective followers have different characteristics and qualities. Leaders always have an influence on followers. However, followers have no influence on leaders. Question 10 If a leader's actions and decisions contradict the best interests
  • 10. of the organization, effective followers should: take a stand. follow the leader. sacrifice their personal integrity. follow passively. Question 11 How can leaders optimize the use of feedback and minimize the conflict and fear that often accompanies it? Your response should be at least 200 words in length. You are required to use at least your textbook as a source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Question 12 How does a leader find the courage to step through fear and confusion to act despite the risks involved? Your response should be at least 200 words in length. You are required to use at least your textbook as a source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Question 13 Why is followership important in the discussion of leadership? Does followership mean being a "Yes Person"? If so, why? If not, why not? Please provide a general example of how you have followed
  • 11. leadership or why you did not follow leadership. Please support you responses academically. Your response should be at least 200 words in length. You are required to use at least your textbook as a source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. S ave and Submit