Question 1 Which of the following do companies use to measure an employee's work performance? Performance description Job promotion Performance evaluation Job benefit Question 2 Which of the following BEST describes an individual who purchases a product from a business? A mentor A friend A supervisor A customer Question 3 __________ is a group of individuals who are responsible for developing a company's overall strategies and major policies. Presidents Board of directors Shareholders Investors What aspects are included in the values statement of a company? Limiting return of investment Taking care of its competitors Keeping customers satisfied Code of conduct Question 5 A third party organization whose purpose is to protect the rights of each employee is known as a __________. contract union policy benefit Question 6 Which of the following is referred to as the "core" function of a business? Operations Marketing Profit Quality Question 7 An organization's directional statements are comprised of what three factors? Mission, vision, and goals Mission, vision, and strategies Mission, vision, and values statements Mission, goals, and strategies Question 8 __________ refers to the way a company is organized. Structure Chain of command Authority Functions Question 9 Employees who offer excellent customer service are defined by which of the following traits? Competent and dependable Nonresponsive and dependable Competent and nonresponsive Incompetent and dependable Question 10 Company resources include what three factors? Fiscal, employee, and capital Financial, capital, and values Financial, goals, and capital Fiscal, capital, and objectives Question 11 What do you feel is the best strategy for communicating an open-door policy to those who work for you? Explain in detail. Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Question 12 If you are the supervisor in a company, how can you get your employees to better relate their workplace productivity to the department’s budget? Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying citations. Question 13 Discuss the savings involved in a company retirement plan as well as typical monetary benefits that employees should focus on when considering a new job. Your response should be at least 200 words in length. You are required to use at least your textbook as source material for your response. All sources used, including the textbook, must be referenced; paraphrased and quoted material must ha ...