This is the European Space Agency – Vision, Mission, and Areas of Activity
Product Assurance and Safety – How to Ensure Mission Success
Product Assurance in ESA Projects
Product Assurance in Research and Development
Technical Expert Support and Laboratories
Standardization
The European Cooperation for Space Standardization (ECSS)
European Non-Dependence
European Space Components Coordination (ESCC)
Key considerations for Materials and Processes
From Quality Management to Quality Leadership – Vision for the Future
Digitalization as an Enabler
The Special Case of New Space
Finnish Perspective for United Space in Europe
Quality Concepts: Evolution of Quality Control, concept change, TQM Modern concept, Quality concept in design, Review of design, Evolution of prototype. Control on Purchased Product: Procurement of various products, evaluation of supplies, capacity verification, Development of sources, procurement procedure. Manufacturing Quality: Methods and techniques for manufacture, inspection and control of product, quality in sales and services, guarantee, analysis of claims.
Definition of TQM, Dimensions of Quality and Quality Planning Dr.Raja R
The document defines total quality management as a customer-oriented process aimed at continuous improvement of business operations. It discusses Garvin's eight dimensions of quality: performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality. Quality planning is defined as specifying quality standards, practices, resources, specifications, and activities relevant to a product or project. The seven steps of quality planning are listed as discovering customer needs, customer positioning, predicting the future, gap analysis, closing the gap, alignment, and implementation.
The document discusses quality and quality management systems. It defines quality as the characteristics of a product or service that satisfy needs and as being free from deficiencies. A quality management system involves organizational structures, procedures, processes and resources to implement quality management in order to prevent gradual degradation of quality over time and allow for continuous quality improvement through innovation.
Quality Assurance Activities And Processes PowerPoint Presentation Slides SlideTeam
Every great product needs quality assurance. This means all professionals need PPT sample to brief employees about good quality assurance management. Considering this here we are presenting a pre built quality assurance activities and processes slide presentation. With help of PowerPoint presentation slides included in this visual show you can underline various quality assurance methods as well as why is quality assurance is so important. Not only can this, using this PPT presentation you also depict a clear picture of quality assurance vs quality control. Furthermore, this PPT example supports to share insights about qa and qc requirement, policy and how it can be achieved. Moreover, you can also update your employees about the various technical risks in a quality system for total quality management. Apart from this, presentation templates like benefits of customer focus, involvement of people, process approach, system approach to management, dimensions of quality etc. makes our pictorial show even more stunning. In short, our quality assurance process PowerPoint slide deck has everything you need to kick start a quality assurance activities and processes visual communication. Our Quality Assurance Activities And Processes PowerPoint Presentation Slides let you compete with conviction. You become confident of your conclusions.
The document discusses quality control, quality assurance, and total quality management. It defines quality as meeting or exceeding customer expectations through consistent standards and processes. Quality control focuses on identifying defects during production, while quality assurance aims to prevent defects through upfront planning and audits. Both work together to deliver high quality outputs, increase efficiency, and ensure customer satisfaction. Total quality management requires company-wide commitment to quality through elements like training, teamwork, statistical methods, and customer service. It also discusses quality design, benchmarking, and factors important for quality in the construction industry.
This document discusses quality control and inspection. It defines quality as fitness for use and outlines why quality control is important. Quality control involves verifying that products meet requirements through planned and systematic actions. Key aspects of quality control covered include pre-production inspection of materials, in-process inspection during production, and final inspection of finished products. Statistical quality control techniques like control charts and acceptance sampling are also summarized. The document emphasizes that quality control is essential throughout the production system from raw materials to final outputs.
This document discusses quality management systems for construction projects. It defines quality management as the organizational structure and processes for implementing quality control. The objectives are to develop quality in construction, understand quality control procedures, determine a suitable method, gain knowledge of quality assurance, and complete projects meeting objectives of quality, cost, safety and speed. It describes the quality control and quality assurance processes, including contractor quality control and third party quality assurance. The expected outcomes are improving material management, minimizing past failures, sharing successes, learning from others' experiences, identifying failures, and having corrective actions for typical problems.
Total Quality Management (TQM) is a management approach focused on meeting customer needs through continuous improvement. The document discusses TQM principles like focusing on customer satisfaction, continuous improvement, and teamwork. It outlines Deming's 14 points for TQM implementation and characteristics of successful TQM companies like training employees and using teams for process improvement. Reasons for companies to begin TQM include increased efficiency and motivation. Examples of companies that implemented continuous improvement through TQM are provided.
Quality Concepts: Evolution of Quality Control, concept change, TQM Modern concept, Quality concept in design, Review of design, Evolution of prototype. Control on Purchased Product: Procurement of various products, evaluation of supplies, capacity verification, Development of sources, procurement procedure. Manufacturing Quality: Methods and techniques for manufacture, inspection and control of product, quality in sales and services, guarantee, analysis of claims.
Definition of TQM, Dimensions of Quality and Quality Planning Dr.Raja R
The document defines total quality management as a customer-oriented process aimed at continuous improvement of business operations. It discusses Garvin's eight dimensions of quality: performance, features, reliability, conformance, durability, serviceability, aesthetics, and perceived quality. Quality planning is defined as specifying quality standards, practices, resources, specifications, and activities relevant to a product or project. The seven steps of quality planning are listed as discovering customer needs, customer positioning, predicting the future, gap analysis, closing the gap, alignment, and implementation.
The document discusses quality and quality management systems. It defines quality as the characteristics of a product or service that satisfy needs and as being free from deficiencies. A quality management system involves organizational structures, procedures, processes and resources to implement quality management in order to prevent gradual degradation of quality over time and allow for continuous quality improvement through innovation.
Quality Assurance Activities And Processes PowerPoint Presentation Slides SlideTeam
Every great product needs quality assurance. This means all professionals need PPT sample to brief employees about good quality assurance management. Considering this here we are presenting a pre built quality assurance activities and processes slide presentation. With help of PowerPoint presentation slides included in this visual show you can underline various quality assurance methods as well as why is quality assurance is so important. Not only can this, using this PPT presentation you also depict a clear picture of quality assurance vs quality control. Furthermore, this PPT example supports to share insights about qa and qc requirement, policy and how it can be achieved. Moreover, you can also update your employees about the various technical risks in a quality system for total quality management. Apart from this, presentation templates like benefits of customer focus, involvement of people, process approach, system approach to management, dimensions of quality etc. makes our pictorial show even more stunning. In short, our quality assurance process PowerPoint slide deck has everything you need to kick start a quality assurance activities and processes visual communication. Our Quality Assurance Activities And Processes PowerPoint Presentation Slides let you compete with conviction. You become confident of your conclusions.
The document discusses quality control, quality assurance, and total quality management. It defines quality as meeting or exceeding customer expectations through consistent standards and processes. Quality control focuses on identifying defects during production, while quality assurance aims to prevent defects through upfront planning and audits. Both work together to deliver high quality outputs, increase efficiency, and ensure customer satisfaction. Total quality management requires company-wide commitment to quality through elements like training, teamwork, statistical methods, and customer service. It also discusses quality design, benchmarking, and factors important for quality in the construction industry.
This document discusses quality control and inspection. It defines quality as fitness for use and outlines why quality control is important. Quality control involves verifying that products meet requirements through planned and systematic actions. Key aspects of quality control covered include pre-production inspection of materials, in-process inspection during production, and final inspection of finished products. Statistical quality control techniques like control charts and acceptance sampling are also summarized. The document emphasizes that quality control is essential throughout the production system from raw materials to final outputs.
This document discusses quality management systems for construction projects. It defines quality management as the organizational structure and processes for implementing quality control. The objectives are to develop quality in construction, understand quality control procedures, determine a suitable method, gain knowledge of quality assurance, and complete projects meeting objectives of quality, cost, safety and speed. It describes the quality control and quality assurance processes, including contractor quality control and third party quality assurance. The expected outcomes are improving material management, minimizing past failures, sharing successes, learning from others' experiences, identifying failures, and having corrective actions for typical problems.
Total Quality Management (TQM) is a management approach focused on meeting customer needs through continuous improvement. The document discusses TQM principles like focusing on customer satisfaction, continuous improvement, and teamwork. It outlines Deming's 14 points for TQM implementation and characteristics of successful TQM companies like training employees and using teams for process improvement. Reasons for companies to begin TQM include increased efficiency and motivation. Examples of companies that implemented continuous improvement through TQM are provided.
This document provides an overview of total quality management (TQM) concepts through a seminar presentation. It defines key TQM terms and principles, discusses the three major quality gurus and their philosophies, and outlines tools and techniques for process management and continuous improvement. The document emphasizes that TQM requires organization-wide commitment to customer satisfaction through integrated systems and the continuous improvement of processes.
Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers.
Quality control (QC), is a process by which entities review the quality of all factors involved in production.
The document discusses quality control concepts and processes. It introduces common quality control frameworks like the Juran Trilogy, PDCA cycle, feedback loops, and the pyramid of control. It distinguishes between quality control and quality assurance. Planning is a key part of quality control - it involves understanding customer needs, defining control responsibilities, using tools like flow diagrams to plan inspection points, and determining who will do the planning. The overall goal of quality control processes is to maintain stability and meet customer requirements.
The document discusses quality assurance frameworks for software development. It defines quality as meeting requirements and outlines the components of quality assurance including software testing, quality control, and software configuration management. It also discusses developing a software quality assurance plan and references common quality standards like ISO9000, CMM, PCMM, and CMMI. The goal of quality assurance is to ensure software products fulfill criteria and have attributes to meet user needs through systematic quality control activities during development.
This presentation gives a bried overview of the various parts & purpose of the ISO 9001:2015 QMS.
It revolves around the PDCA Cycle and useful in Manufacture & construction Industry.
This document discusses quality control procedures for evaluating a project. It outlines several ways to assess quality, including submitting progress reports, conducting pre-and post-tests, providing a warranty, and acknowledging limitations. Quality control focuses on controlling elements of production, ensuring competence, and addressing soft elements like culture. It emphasizes testing products for defects and reporting issues to management.
A greater understanding of quality control, types of quality control, Quality inspection, Elements of quality inspection and Quality inspection planning
The document discusses quality management systems and ISO standards. It provides an overview of ISO, including its origins, benefits, and requirements. The main requirements for a quality management system are scope, documentation, management responsibility, resource management, product realization, and measurement and improvement. The document also outlines procedures for documentation, implementation, internal auditing, and registration in accordance with ISO standards.
The document discusses quality control and quality assurance. It emphasizes that quality is best achieved through process control rather than tighter tolerances, and that all employees must understand their role in ensuring quality. It defines quality control as procedures to ensure a product meets quality criteria, and quality assurance as procedures to ensure a product under development meets requirements. Finally, it outlines several tools that can be used for quality control and improvement, including check sheets, Pareto diagrams, histograms, scatter diagrams, flow charts, cause-and-effect diagrams, and control charts.
Basic concept of quality final by DR.MUSHTAQ.A.KHOSAMushtaq Khosa
The document discusses the concepts and principles of total quality management (TQM). It defines quality, outlines the primary elements and roles in TQM including leadership, management, and staff. It also discusses dimensions of quality, quality improvement tools like PDCA cycles, obstacles to implementing TQM, and the benefits of TQM including continuous improvement, reduced waste, and increased motivation. The overall document provides an introduction and overview of the key concepts related to TQM.
A quality management system (QMS) formalizes processes and procedures to achieve quality policies and meet customer and regulatory requirements. It coordinates activities to continuously improve effectiveness and efficiency. Key elements include quality manuals, procedures, records, data management, processes, customer satisfaction, and improvement opportunities. Implementing a QMS affects all aspects of an organization by meeting customer needs to gain confidence and trust, and meeting organizational needs for compliance, cost efficiency, and growth. ISO 9001 provides requirements for an organization to manage quality processes.
The document discusses quality policy and how to implement an ISO 9001:2008 quality policy. It defines quality policy as a statement of intent by an organization reflecting its commitment to produce quality products and services resulting in customer satisfaction. It provides guidelines for drafting an organizational quality policy, including outlining the business in the first paragraph, committing to customer satisfaction and continual improvement in the second paragraph, and approving and signing the policy by top management. Contact information is given for assistance with ISO 9001:2008 documentation, reviews, audits, certification, and training.
The document discusses the basics of ISO 9001 quality management systems. It describes the Plan-Do-Check-Act (PDCA) cycle, also known as the Deming cycle or Shewhart cycle. PDCA involves planning improvements, implementing them, checking results, and acting to make further adjustments. The document also discusses the relationship between quality management and customer satisfaction, defining key terms like quality management systems, processes, ISO 9000, and ISO 9001. It explains that ISO 9001 defines requirements for a quality management system to meet customer and regulatory requirements.
This document discusses non-conformance reporting (NCR) as part of an integrated management system. It defines an NCR as a report issued when a product, process, or procedure does not comply with set standards. NCRs are used to record audit findings that require addressing, such as work that does not meet specifications, uses unapproved methods, or fails inspection and testing plans. The document stresses the importance of NCRs through an example about how small issues can snowball and impact larger outcomes, and outlines ISO requirements for corrective and preventive actions in response to non-conformities.
The document identifies various interested parties and their relevant environmental needs and expectations, as well as the compliance obligations of the organization to each party. The interested parties include owners/stockholders, corporate, employees, labor unions, customers, neighbors/community, local utility companies, local/county/state/federal environmental regulators, local emergency responders, contractors, and suppliers. For each party, it lists their needs/expectations and the compliance obligations of the organization.
This document provides a checklist for auditing processes to assess compliance with ISO 9001:2015. The checklist includes questions addressing process definition, resources, execution, monitoring, and improvement. Scoring criteria are provided to rate audit findings as compliant, opportunity for improvement, minor nonconformance, or major nonconformance. The checklist is intended to ensure audits are conducted systematically and consistently.
Quality assurance ensures an organization provides the best possible product or service by improving processes. It follows the PDCA cycle of plan, do, check, act to periodically evaluate and improve processes. Planning establishes objectives and processes. Development and testing occurs in the do phase. Monitoring and modifying processes to meet objectives happens in check. Necessary actions to improve processes are implemented in act. Quality control examines end products and skills while quality assurance examines processes to deliver perfect service. Quality control checks results while quality assurance checks processes leading to results.
Daily Production Management - 5 Tips to Maintain Stability & Exclusion of Abn...Antonius Pompi Bramono
5 tips to maintain stability & exclusion of abnormality in your daily production management by implementing 5S, Visual Control, Observing & Enforcement of Standard, Failsafe Devices and Abnormality Control.
This document contains an audit checklist for evaluating 5S (Sort, Set in Order, Shine, Standardize, Sustain) practices in a workplace. The checklist contains over 50 questions organized under each of the 5S categories. Areas are scored on a scale from no effort to outstanding results. The overall goal is to remove non-essential items, clearly label and organize all necessary items, keep the workspace clean and standardized, and sustain 5S practices over time with management support and dedicated roles.
We have made a wide standard of Test Probes devices to provide the best solution for in accordance with the requirements. Visit our site http://equip-test.com to get to know more about it.
This document provides an overview of total quality management (TQM) concepts through a seminar presentation. It defines key TQM terms and principles, discusses the three major quality gurus and their philosophies, and outlines tools and techniques for process management and continuous improvement. The document emphasizes that TQM requires organization-wide commitment to customer satisfaction through integrated systems and the continuous improvement of processes.
Quality assurance (QA) is a way of preventing mistakes or defects in manufactured products and avoiding problems when delivering solutions or services to customers.
Quality control (QC), is a process by which entities review the quality of all factors involved in production.
The document discusses quality control concepts and processes. It introduces common quality control frameworks like the Juran Trilogy, PDCA cycle, feedback loops, and the pyramid of control. It distinguishes between quality control and quality assurance. Planning is a key part of quality control - it involves understanding customer needs, defining control responsibilities, using tools like flow diagrams to plan inspection points, and determining who will do the planning. The overall goal of quality control processes is to maintain stability and meet customer requirements.
The document discusses quality assurance frameworks for software development. It defines quality as meeting requirements and outlines the components of quality assurance including software testing, quality control, and software configuration management. It also discusses developing a software quality assurance plan and references common quality standards like ISO9000, CMM, PCMM, and CMMI. The goal of quality assurance is to ensure software products fulfill criteria and have attributes to meet user needs through systematic quality control activities during development.
This presentation gives a bried overview of the various parts & purpose of the ISO 9001:2015 QMS.
It revolves around the PDCA Cycle and useful in Manufacture & construction Industry.
This document discusses quality control procedures for evaluating a project. It outlines several ways to assess quality, including submitting progress reports, conducting pre-and post-tests, providing a warranty, and acknowledging limitations. Quality control focuses on controlling elements of production, ensuring competence, and addressing soft elements like culture. It emphasizes testing products for defects and reporting issues to management.
A greater understanding of quality control, types of quality control, Quality inspection, Elements of quality inspection and Quality inspection planning
The document discusses quality management systems and ISO standards. It provides an overview of ISO, including its origins, benefits, and requirements. The main requirements for a quality management system are scope, documentation, management responsibility, resource management, product realization, and measurement and improvement. The document also outlines procedures for documentation, implementation, internal auditing, and registration in accordance with ISO standards.
The document discusses quality control and quality assurance. It emphasizes that quality is best achieved through process control rather than tighter tolerances, and that all employees must understand their role in ensuring quality. It defines quality control as procedures to ensure a product meets quality criteria, and quality assurance as procedures to ensure a product under development meets requirements. Finally, it outlines several tools that can be used for quality control and improvement, including check sheets, Pareto diagrams, histograms, scatter diagrams, flow charts, cause-and-effect diagrams, and control charts.
Basic concept of quality final by DR.MUSHTAQ.A.KHOSAMushtaq Khosa
The document discusses the concepts and principles of total quality management (TQM). It defines quality, outlines the primary elements and roles in TQM including leadership, management, and staff. It also discusses dimensions of quality, quality improvement tools like PDCA cycles, obstacles to implementing TQM, and the benefits of TQM including continuous improvement, reduced waste, and increased motivation. The overall document provides an introduction and overview of the key concepts related to TQM.
A quality management system (QMS) formalizes processes and procedures to achieve quality policies and meet customer and regulatory requirements. It coordinates activities to continuously improve effectiveness and efficiency. Key elements include quality manuals, procedures, records, data management, processes, customer satisfaction, and improvement opportunities. Implementing a QMS affects all aspects of an organization by meeting customer needs to gain confidence and trust, and meeting organizational needs for compliance, cost efficiency, and growth. ISO 9001 provides requirements for an organization to manage quality processes.
The document discusses quality policy and how to implement an ISO 9001:2008 quality policy. It defines quality policy as a statement of intent by an organization reflecting its commitment to produce quality products and services resulting in customer satisfaction. It provides guidelines for drafting an organizational quality policy, including outlining the business in the first paragraph, committing to customer satisfaction and continual improvement in the second paragraph, and approving and signing the policy by top management. Contact information is given for assistance with ISO 9001:2008 documentation, reviews, audits, certification, and training.
The document discusses the basics of ISO 9001 quality management systems. It describes the Plan-Do-Check-Act (PDCA) cycle, also known as the Deming cycle or Shewhart cycle. PDCA involves planning improvements, implementing them, checking results, and acting to make further adjustments. The document also discusses the relationship between quality management and customer satisfaction, defining key terms like quality management systems, processes, ISO 9000, and ISO 9001. It explains that ISO 9001 defines requirements for a quality management system to meet customer and regulatory requirements.
This document discusses non-conformance reporting (NCR) as part of an integrated management system. It defines an NCR as a report issued when a product, process, or procedure does not comply with set standards. NCRs are used to record audit findings that require addressing, such as work that does not meet specifications, uses unapproved methods, or fails inspection and testing plans. The document stresses the importance of NCRs through an example about how small issues can snowball and impact larger outcomes, and outlines ISO requirements for corrective and preventive actions in response to non-conformities.
The document identifies various interested parties and their relevant environmental needs and expectations, as well as the compliance obligations of the organization to each party. The interested parties include owners/stockholders, corporate, employees, labor unions, customers, neighbors/community, local utility companies, local/county/state/federal environmental regulators, local emergency responders, contractors, and suppliers. For each party, it lists their needs/expectations and the compliance obligations of the organization.
This document provides a checklist for auditing processes to assess compliance with ISO 9001:2015. The checklist includes questions addressing process definition, resources, execution, monitoring, and improvement. Scoring criteria are provided to rate audit findings as compliant, opportunity for improvement, minor nonconformance, or major nonconformance. The checklist is intended to ensure audits are conducted systematically and consistently.
Quality assurance ensures an organization provides the best possible product or service by improving processes. It follows the PDCA cycle of plan, do, check, act to periodically evaluate and improve processes. Planning establishes objectives and processes. Development and testing occurs in the do phase. Monitoring and modifying processes to meet objectives happens in check. Necessary actions to improve processes are implemented in act. Quality control examines end products and skills while quality assurance examines processes to deliver perfect service. Quality control checks results while quality assurance checks processes leading to results.
Daily Production Management - 5 Tips to Maintain Stability & Exclusion of Abn...Antonius Pompi Bramono
5 tips to maintain stability & exclusion of abnormality in your daily production management by implementing 5S, Visual Control, Observing & Enforcement of Standard, Failsafe Devices and Abnormality Control.
This document contains an audit checklist for evaluating 5S (Sort, Set in Order, Shine, Standardize, Sustain) practices in a workplace. The checklist contains over 50 questions organized under each of the 5S categories. Areas are scored on a scale from no effort to outstanding results. The overall goal is to remove non-essential items, clearly label and organize all necessary items, keep the workspace clean and standardized, and sustain 5S practices over time with management support and dedicated roles.
We have made a wide standard of Test Probes devices to provide the best solution for in accordance with the requirements. Visit our site http://equip-test.com to get to know more about it.
Assystem Energy and Nuclear offers mechanical engineering services for the energy industry, specializing in nuclear applications. They have expertise in areas such as waste handling equipment design, remote operations technology, and decommissioning. Some of their past projects include conceptual designs for waste storage and transportation systems, justification of remote handling equipment, and engineering support for nuclear plant component testing and development.
Takaya Flying Test is one of the most durable and provides high-accuracy, high-speed, and good-quality long lasting mechanics. Flying Probe machines, like those offered by Takaya, can probe the ends of component pads and uncovered vias to get access to the electrical networks.
John Chu has over 30 years of experience in the semiconductor and solar industries as a project manager, design engineer, and test engineer. He has designed and troubleshot etch, deposition, lithography, and metrology equipment. Most recently, he was a test technician at Lam Research and a senior design engineer at Applied Materials, where he worked on solar cell manufacturing equipment. He has a B.S. in electrical engineering and is fluent in Mandarin Chinese.
The universe of solar products is large and expanding exponentially.
Most of us are not aware of the manifold applications of solar energy from photovoltaic modules and solar furnaces through manned air travel in planes that never need fuel.
Of all of the emerging clean tech industries, the solar industry is one of the most challenging from a reliability engineering perspective because the industry is innovating so rapidly. Customers (and investors) are demanding very high reliability products, exceeding 25 years in many applications. As this industry grows and expands in every direction, with many new and diverse technologies, the core element of reliability will continue to be critical for success, whether we are powering our homes, cars, clothing or sidewalks.
Unified Systems Engineering feasibilityEric Verhulst
Is unified systems and safety engineering feasible?
This presentation introduces a new approach for developing composable systems with different SIL levels will be presented. It introduces the new notion of ARRL (Assured Reliability and Resilience Level).
The Scame Group is an Italian manufacturer of explosion protected electrical products founded in 1963 with 19 subsidiaries worldwide. Scame produces over 10,000 articles for electrical installations across domestic, service, and industrial sectors, including for hazardous areas. The company values customer care through innovation, caring for employees, quality and safety certification, and environmental protection. Scame provides control stations and junction boxes for hazardous environments certified to ATEX and IECEx standards.
This 3-day course provides an overview of subsea engineering for oil and gas field developments. It covers key topics such as field layout and design, flow assurance, subsea hardware, flowlines, risers, umbilicals, and production controls. The course is taught through lectures and case studies, including one on BP's Greater Plutonio field. Past participants found the course to be excellent for gaining subsea knowledge from an experienced instructor.
Solar Reliability - Reliability Across the Solar Universe - Nov 2010 - Ops A ...Jay Muns
The document discusses reliability in the solar universe. It introduces Ops A La Carte and Concurrent Design as the presenters. They will discuss the different types of solar products, including photovoltaic, concentrated photovoltaic, built-in photovoltaic, future solar, concentrating solar power, and solar thermal technologies. The presentation will focus on reliability rather than just regulatory compliance standards and help provide confidence in product reliability and warranties.
Ahmed Mahmoud Elrassas has over 21 years of experience in instrumentation and control engineering in the oil and gas industry. He is currently the Head of Instrument and Electrical Engineering at Maersk Oil Qatar, where he oversees a team of 29 engineers. Previously, he held leadership roles at BP Egypt and various joint ventures, where he managed instrumentation departments and provided technical authority. Elrassas has extensive experience in project engineering, commissioning, operations, and maintenance. He is a Chartered Engineer and Functional Safety Engineer with professional affiliations in the UK and Egypt.
Gregory Harrell has over 30 years of experience in engineering roles within the pharmaceutical, aerospace, and defense industries. He currently works as a Validation Engineer at Alcon Laboratories, where he is responsible for validating equipment like sterilizers, freezers, and reactors. Prior to this role, he worked at Alcon as a Process Engineer and Engineering/Maintenance Manager. Harrell holds a BS in Mechanical Engineering and is pursuing further education. He has extensive training and certifications in areas such as aseptic operations, quality engineering, and landscape irrigation.
Reneesh Abraham is an instrumentation and control engineer with over 5 years of experience maintaining offshore oil and gas platforms. He has specialized in operation and maintenance of process platforms, turnaround projects, and maintenance of unmanned well platforms. His responsibilities have included maintenance of field instruments, fire and gas systems, control valves, shutdown valves, and involvement in DCS and SCADA systems. He holds safety certifications from the Naval Maritime Academy and has worked as an instrumentation engineer for Keltron and Arkay Instruments on various ONGC projects.
Vincent E. Acevedo has over 24 years of experience as an electronic maintenance technician with skills in troubleshooting semiconductor tools, preventative maintenance, and repairing tools for high-volume fabrication factories. He has a track record of reducing downtime and improving process efficiency. His experience includes working with tools that use hazardous materials and gases while adhering to strict safety protocols.
KML is well equipped with sophisticated apparatus managed by our veteran professionals, Catering to your quality certification and assurance requirements.
ASCO provides solenoid valves, actuator control systems, pneumatic actuators, and other products for applications in the oil and gas industries. With over 100 years of experience, global presence, and expertise in hazardous areas, ASCO can deliver integrated automation solutions to meet the challenges of these industries. Their reliable and rugged products are well-suited for critical safety applications worldwide.
AES Aerospace Embedded Solutions has competencies across the entire system development lifecycle including certification of software and hardware up to DAL A level. They develop embedded hardware, software, and complex electronics in compliance with certification standards like RTCA/DO-254, RTCA/DO-178B/C, and SAE ARP4761, covering the full development V-cycle. AES also has expertise in tools certification and development according to standards including RTCA/DO-178B/C and DO-330.
Muhammad Nasim has over 20 years of experience in senior safety engineering roles in the oil and gas industry. He has extensive experience managing fire and safety systems for oil and gas facilities, including procurement, design, testing, and commissioning. Nasim is proficient in risk assessment and safety studies like HAZOP, and has managed projects from concept through execution.
SP Technical Research Institute of Sweden provides testing services to help electronics manufacturers secure product approvals and improve reliability. They offer EMC compliance testing, climatic and mechanical testing, failure analysis, and reliability testing. Their lab is equipped to simulate real-world environmental exposures and analyze product failures to identify root causes. They assist customers throughout the product development process from concept to field testing.
Vivek Arvind Karguppi has over 25 years of experience in instrumentation maintenance, commissioning, and revamping projects. He is currently working as an Instrument Lead Commissioning Supervisor for KBR on a project in Saudi Arabia. Previously, he served as the Lead Instrument Commissioning Technician for PSN KPOP in Kazakhstan, where he led a team performing loop checking, troubleshooting, and resolving punch items. Karguppi is proficient in DCS systems from several vendors and has extensive experience in loop checking, loop simulation, and commissioning activities.
Similar to Quality Management for Space Projects - Space Talk (20)
Embedded machine learning-based road conditions and driving behavior monitoringIJECEIAES
Car accident rates have increased in recent years, resulting in losses in human lives, properties, and other financial costs. An embedded machine learning-based system is developed to address this critical issue. The system can monitor road conditions, detect driving patterns, and identify aggressive driving behaviors. The system is based on neural networks trained on a comprehensive dataset of driving events, driving styles, and road conditions. The system effectively detects potential risks and helps mitigate the frequency and impact of accidents. The primary goal is to ensure the safety of drivers and vehicles. Collecting data involved gathering information on three key road events: normal street and normal drive, speed bumps, circular yellow speed bumps, and three aggressive driving actions: sudden start, sudden stop, and sudden entry. The gathered data is processed and analyzed using a machine learning system designed for limited power and memory devices. The developed system resulted in 91.9% accuracy, 93.6% precision, and 92% recall. The achieved inference time on an Arduino Nano 33 BLE Sense with a 32-bit CPU running at 64 MHz is 34 ms and requires 2.6 kB peak RAM and 139.9 kB program flash memory, making it suitable for resource-constrained embedded systems.
Quality Management for Space Projects - Space Talk
1. 1ESA UNCLASSIFIED - For Official Use
QUALITY MANAGEMENT FOR SPACE PROJECTS
Paavo Heiskanen
Aalto University
2019-10-25
2. 2ESA UNCLASSIFIED - For Official Use
INTRODUCTION – Paavo Heiskanen
ESA UNCLASSIFIED - For Official Use 2
• Olari Secondary School (Maths & Physics)
• Helsinki University of Technology (Bachelor in Automation)
• Erasmus Mundus SpaceMaster (2nd Round, HUT, WTU, LUT)
• Murata Electronics (VTI Technologies -> Murata Finland)
• Test Equipment Engineer -> Component Process Owner ->
Quality Account Manager
• European Space Agency, Product Assurance and Safety, TEC-Q
• Components Engineer -> REACH Officer
• ASQ Certified Manager of Quality and Organizational Excellence
3. 3ESA UNCLASSIFIED - For Official Use
OUTLINE
THIS IS ESA History, Vision , and Areas of Activity
ESA UNCLASSIFIED - For Official Use 3
PRODUCT ASSURANCE &
SAFETY
Product Assurance in ESA Projects and R&D
Standardization & European Non-dependence
(ECSS and ESCC)
Key considerations for Components, Materials and
Processes
Technical Expert Support and Laboratories
FROM QUALITY
MANAGEMENT TO
QUALITY LEADERSHIP
FINNISH PERSPECTIVE
Digitalization as an Enabler
The Special Case of New Space
Space19+ and beyond
4. 4ESA UNCLASSIFIED - For Official Use
1975 SIGNING OF ESA CONVENTION
10MEMBER STATES
ESA UNCLASSIFIED - For Official Use 4
5. 5ESA UNCLASSIFIED - For Official Use
2019 TODAY
22MEMBER STATES
ESA UNCLASSIFIED - For Official Use 5
6. 6ESA UNCLASSIFIED - For Official Use
THE EXPLORERS AND THEIR CHALLENGE
ESA UNCLASSIFIED - For Official Use 6
7. 7ESA UNCLASSIFIED - For Official Use
THE EXPLORERS AND THEIR CHALLENGE
1. EXPLORE THE UNIVERSE
2. IMPROVE LIFE ON EARTH
…WHILE SERVING
PEACEFUL PURPOSES
ESA UNCLASSIFIED - For Official Use 7
8. 8ESA UNCLASSIFIED - For Official Use
ENABLING AND SUPPORTING
ESA UNCLASSIFIED - For Official Use 8
9. 9ESA UNCLASSIFIED - For Official Use
ENABLING AND SUPPORTING
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TRAVELLING TO SPACE Europe’s Spaceport, Kourou, French Guiana
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ENABLING AND SUPPORTING
ESA’S TECHNICAL HEART ESTEC, Netherlands
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ENABLING AND SUPPORTING
GUARANTEED FOR FLIGHT Testing
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ENABLING AND SUPPORTING
TAKING CONTROL ESOC control room
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ENABLING AND SUPPORTING
NETWORK OF SPACE ANTENNAS Spain, Australia & Argentina
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SCIENCE AND EXPLORATION
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SCIENCE AND EXPLORATION
AMAZING NEW SCIENCE Rosetta
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SCIENCE AND EXPLORATION
BEYOND THE SOLAR SYSTEM The origins of our universe
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SCIENCE AND EXPLORATION
EXPLORING THE UNIVERSE ExoMars rover
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SCIENCE AND EXPLORATION
WHERE NEXT Human spaceflight
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APPLICATIONS
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APPLICATIONS
WATCHING OVER OUR EARTH Air quality map
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APPLICATIONS
WATCHING OVER OUR EARTH Flooded areas
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APPLICATIONS
CONNECTING YOUR WORLD EDRS
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APPLICATIONS
CONNECTING YOUR WORLD EDRS Global
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APPLICATIONS
CONNECTING YOUR WORLD Galileo constellation
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SAFETY AND SECURITY
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SAFETY AND SECURITY
MAKING IT SAFE Hera
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PRODUCT
ASSURANCE &
SAFETY
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- Attributed to Captain Alfred Gilmer
Lamplugh
Historical context
- Gene Kranz, Failure is not an
option, describing the
aftermath of Apollo I fire.
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Origins of Product Assurance 1/3
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Origins of Product Assurance 2/3
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Origins of Product Assurance 3/3
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A few more example cases
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Product Assurance Organization (PA classic)
- Product assurance management
(ECSS-Q-ST-10C Rev.1)
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Lack of Quality is easy to recognize…
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… but proving an item has Quality is something different.
Customer Requirements
Achiveable?
Verifiable?
Complete?
Unchanging?
Knowledge?
Quality
mindset?
Item
Testable?
Acceptable?
Repeatable?
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Traditional Systems Engineering Approach
- Project planning and
Implementation
(ECSS‐M‐ST‐10C Rev. 1)
- Systems Engineering
Body of Knowledge
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The ECSS system
Completely free to
use, end-to-end
standardization
system, made
available by the
European Space
community.
https://ecss.nl/
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The ECSS system – Product Assurance
How to run a PA program, critical items, nonconformances
PA Management
QA basics, storage, handling and transport
Quality Assurance
Failure modes analysis, availability, derating
Dependability
Fault Tree Analysis, hazards
Safety
Testing standards, ASICs & FPGAs, COTS, Radiation
EEE Components
37 specific standards for all parts used in hardware
Materials, Mechanical
Parts & Processes
Single standard for Software PA
Software Product
Assurance
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The ECSS system – DRDs
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Of course we have an app…
• Keyword search
• Standards
references
• Favorites
• Change requests
• …and more
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Product Assurance – timeliness considerations
Time
Cost
Of
Change
Design
Freedom
When
should you
commit QA
resources?
How to
measure the
maturity of
the design?
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Technology Readiness Levels
• What is a TRL?
• early monitoring of … technology developments serving a given future
mission
• providing a status on the technical readiness of a future project
• monitoring the technology progress throughout development
• Handbook ECSS-E-HB-11A:
• measure of the maturity of a technology.
• TRL assessment is valid for a given element, at a given point in time,
and a given defined environment
• TRL 5 and higher are assessed to a specific mission environment
• Important De-Risking tool:
• If key elements of your design are single-supply, or low TRL, you
should invest on some contingencies / risk reduction
• Pro-active use of resources to generate margins for the product
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ESA / ESTEC Technical support and laboratories
Radiation Materials Processes
… and electronics components, batteries, thermal & vacuum effects, radio
frequency components, antennas, atomic oxygen, solar irradiation, and
many, many more.
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Space Components and Materials
• ESCC is a European system to
coordinate activities amongst
members so as to ensure the
availability of EEE* parts for
European Space programmes.
• A system of specifications for
electronics components and
qualified manufacturers & parts
www.spacecomponents.org
www.escies.org
*) Electrical, Electronical and Electromechanical
• Has special industry boards for:
• Components Technology,
and
• Materials and Processes
Technology
• Coordinates R&D
• Manages Obsolescence
• Contributes to standardization
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So with all this infrastructure, nothing can go wrong, right?
Legacy code
& Heritage
Emergent failuresCosts and delays
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Some attempts to cope with these (and other) issues
Digital twins Agile development Public-Private Partnerships
Advanced Manufacturing Commercial electronics
New
Space
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FROM QUALITY
MANAGEMENT TO
QUALITY LEADERSHIP
- QUALITY 4.0
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Role of the quality function in new space transformation
Management
+ Administration
+ Maintenance
+ Organization
+ Budgeting
+ Planning
+ Controlling
+ Short View
+ Asking How, When?
+ Focus on Systems and Structures
Leadership
+ Facilitation
+ Appraisal
+ Advising
+ Enabling
+ Innovation
+ Inspiration
+ Long view
+ Asking What, Why?
+ Focus on People
Doing Things
Right
Doing Right
Things
From Quality Management to
Quality Leadership
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Role of the quality function in new space transformation
From Compliance
To Excellence
Quality Management
Compliance
Excellence
Quality Leadership
Excellence
Compliance
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Role of the quality function in new space transformation
Quality Leaders understand:
• Engineering, Manufacturing
and Operations
• Processes
• Requirements
• Specifications
• Systems Thinking
-> All required in New Space
Quality Leadership should drive
transformation: “Quality 4.0”
Engineering /
Operations
Information
Technology
Quality
Assurance
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Role of the quality function in new space transformation
Time
Performance
Compliance (Quality Management)
Excellence (Quality Leadership)
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Tools for Quality Leaders – no need to reinvent the wheel
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Conclusions, food for thought
• ECSS/ESCC is your friend, you have to know the rules to know when you can
break the rules
• Special considerations for components (Pb-free solder, plastic packages,
radiation sensitivity, …) and materials (Outgassing, obsolescence
management, evaluation and qualification, ….)
• Consider the Total Cost of Quality from the start of the project
• Customer centric view versus Technology centric view
• Continuous improvement also applies to yourself
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FINNISH PERSPECTIVE
Space19+ and beyond
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ESA Budget
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(Some) Finnish companies participating in ESA projects
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Further resources
• Technology Transfer Programs:
• ESA Patents
• Business Incubators
• Open Space Innovation Platform: https://ideas.esa.int
• co-funded research, early technology developments, or system studies
• Invitations To Tender: https://emits.sso.esa.int
• Technology Harmonisation: ESTMP
• ESA SME Office: training, resources and advice
• Arctic task force and road map
• Copernicus data is free: https://www.copernicus.eu/en/access-data
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Space 19+ and beyond, future of Finnish space
Vibrant industrial base
• Diverse ecosystem of
equipment manufacturers and
service providers
• Innovative R&D
Long term government
strategy
• Provide backbone industrial
orders and predictability
STEM education
• Ensure capable workforce
• Cross-fertilize from other
fields
International co-
operation
• ESA
• EU DG Space
• Industry associations
Strong
professional
network
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DISCOVER MORE
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www.esa.int
Are you ready to discover more?