1. The document outlines the key tasks and responsibilities of quality assurance for the PsycINFO database, including correcting errors, producing reports, and ensuring accuracy, consistency, and usability of information. 2. Errors may be reported internally from various PsycINFO staff or externally from customers, and are researched and corrected by the quality assurance specialist in a structured process. 3. Regular reports produced by quality assurance include weekly error reports, monthly and annual summaries of quality assurance activity, and a log tracking all corrections made to the database.