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Qualitative Risk Factors:
          How to Add Objectivity to an
           Otherwise Subjective Task




                                          Ed Bayer and Regan Camp
                                      Risk Management Consultants
                                                    Sageworks, Inc.




5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
The Allowance for Loan and Lease Losses (“ALLL”) represents one of the most significant estimates in a
financial institution’s financial statements, as the appropriateness of these loss provisions is critical to
an institution’s safety and soundness. Consequently, as the banking industry struggles to recover from
the most significant economic downturn since the Great Depression, institutions face intensified
regulation and scrutiny pertaining to their ALLL calculations.

Of course, the ALLL has many components. But focus should be given to what Mike Lubansky, ALLL
                                        “the biggest challenge that
expert and Senior Financial Analyst at Sageworks, calls

institutions face in the estimation of the [ALLL] – the appropriate
determination of adjustments for qualitative and environmental
factors that may impact losses.”
These qualitative adjustments are a challenge because they are inherently subjective in nature. The
2006 Interagency Policy Statement on the ALLL provides little direction on how these determinations
should be made, advising only that “management should consider those current qualitative or
environmental factors that are likely to cause estimated credit losses as of the evaluation date to differ
from the group's historical loss experience.” It further vaguely explains that these determinations are to
be “based on a comprehensive, well-documented and consistently applied analysis of its loan
portfolio.”

While the lack of specific direction on how these qualitative adjustments are to be made provides
management teams with tremendous leeway in manipulating their ALLL calculations, they also expose
institutions to significant regulatory scrutiny. Regulators want structure and consistency, but a modern-
day author wrote, “Subjectivity measures nothing consistently.”1 Management can use the
recommendations and suggestions below to help add objectivity and structure to this otherwise
subjective task and appropriately justify their assumptions.




1
    My Ancestor Was an Ancient Astronaut, Toba Beta




5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
1. Follow Interagency Guidance

The 2006 Interagency Policy Statement explained that nine qualitative factors should be considered
when an institution estimates credit losses. Certainly other factors can be added to this list according to
the Interagency statement; however, the nine factors that they recommend are:2

       Changes in lending policies and procedures, including changes in underwriting standards and
        collections, charge offs, and recovery practices.
       Changes in international, national, regional, and local conditions.
       Changes in the nature and volume of the portfolio and terms of loans.
       Changes in the experience, depth, and ability of lending management.
       Changes in the volume and severity of past due loans and other similar conditions.
       Changes in the quality of the organization's loan review system.
       Changes in the value of underlying collateral for collateral dependent loans.
       The existence and effect of any concentrations of credit and changes in the levels of such
        concentrations.
       The effect of other external factors (i.e. competition, legal and regulatory requirements) on the
        level of estimated credit losses.

Using the nine recommended factors will add objectivity to qualitative risk factor analysis but must be
part of the institution’s overall standard process of review.



    2. Create a Standard Process of Review

Creating an institution-wide standard process of review regarding proper procedure and application of
qualitative risk factors will ensure consistency and limit the amount of subjectivity. Part of the
institution’s standard process of review should include the Interagency guidance factors when
determining loss rates. Moreover, default rate adjustments should be developed and implemented to
prevent subjective rate changes from prior periods. The default rates should be developed in a matrix
grounded on the institution’s previous loss experience. Below is a matrix example:




2
 Interagency Policy Statement on the Allowance for Loan and Lease Losses; OCC, FDIC, NCUA, OTS, Fed Board of
Governors; 2006




5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
This example is merely a starting point for a financial institution’s matrix as basis point ranges may be
adjusted depending upon the loan category, risk rating, or other factors.

Another recommended standard process of review procedure involves attaching comments to each
adjustment. These comments will document the reasoning for the rate change from the prior period
and decrease the likelihood of examiners finding the rate adjustments to be without sound reason or
too subjective.

As part of the standard process of review, management can create a table of metrics, which are drivers
to the nine Interagency recommended factors. These factor-driver measurements can be used to
support an institution’s reason for a qualitative historical rate adjustment. Applying this procedural
process further diminishes subjectivity in the qualitative risk factor calculations. Bank Examiner Sharon
Wells released a 2010 fourth quarter publication titled, “Qualitative Factors and the Allowance for Loan
and Lease Losses in Community Banks,” which outlines 3 to 13 drivers for each Interagency
recommended factor, noting these drivers “could be considered when evaluating inherent risk that may
drive losses in a loan portfolio.”3



    3. Utilize Current Market Information

Considering current market information, economic trends, and events within institutions’ lending
footprints can help add objectivity and structure. External environmental factors include changes in

3
 Qualitative Factors and the Allowance for Loan and Lease Losses in Community Banks; Sharon Wells, Examiner;
Trevor Gaskins, CPA, Assistant Examiner; Fourth Quarter 2010




5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
unemployment rates, bankruptcy rates, or foreclosure numbers. Internal factors include changes in
portfolio concentrations, bank policies/procedures, or management experience. All these internal and
external environmental factors should be identified, analyzed and potentially reflected in the
quantitative adjustments. Examiners expect adjustments to mirror the improvement and decline of
both internal and external economic factors.



    4. Provide Directional Consistency

Ensuring that determinations are always directionally consistent with credit quality trends is critical.
The 2006 Interagency Policy Statement expounds on this suggestion by advising:

        Changes in the level of the ALLL should be directionally consistent with changes in the
        factors, taken as a whole, that evidence credit losses, keeping in mind the characteristics
        of an institution's loan portfolio. For example, if declining credit quality trends relevant to
        the types of loans in an institution's portfolio are evident, the ALLL level as a percentage of
        the portfolio should generally increase, barring unusual charge-off activity. Similarly, if
        improving credit quality trends are evident, the ALLL level as a percentage of the portfolio
        should generally decrease.

Simply put, directional consistency validates that as drivers and factors change rate directions, an
institution’s qualitative rates change directions as well and in accordance with the proper correlation to
the driver and factor. Documentation of sequential changes to factor rates, supported with driver
graphs and/or measurements, ensures directional consistency has been maintained. Internal
management reports can be developed to track and support loan payment delinquencies, collateral
values, and loan concentrations which would be very useful in supporting changes in any of the nine
factors. Also, the Federal Reserve Economic Data (FRED) is a common resource of graphs and data.



    5. Conduct Correlation Analysis

Correlation analysis enables management teams to measure the strength of the relationship between
two variables: how well changes in one variable can be predicted by changes in another. Let’s suppose
management perceives a correlation between changes in commercial vacancy rates and the
commercial real estate (“CRE”) losses they recognize. By calculating the correlation coefficient
(measured on a scale from -1.00 to +1.00, where +/-1.00 equals a perfect correlation between variables),
management can determine the degree to which the change in vacancy rates affects CRE losses. With




5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
the coefficient calculated, an institution can multiply the coefficient by the actual published vacancy
rates to forecast probable changes in future CRE losses. This can aid management in any necessary
adjustments to the historic loss rates.



    6. Use Back-Testing as a Method of Validation

The use of back-testing allows management to test current assumptions or adjustments against actual
historical data, in an effort to use the results to add credibility when making those same assumptions or
adjustments today. After all, as renowned NYSE trader William Gann taught, “The future is but a
repetition of the past.”



Determining qualitative and environmental rates for ALLL calculations is a subjective task at its core.
This subjectivity has allowed examiners to target this area of financial institutions’ ALLL calculations as
weak points of historical loss rate calculations. These suggestions touch on a few of the ways
institutions and their management teams can reduce this subjectivity. Management teams are
encouraged to utilize the resources available to them and to make those qualitative adjustments that
can be adequately substantiated with relevant, supporting documentation.




About the Authors

Ed Bayer is a Risk Management Consultant at Sageworks, where he serves as a specialist in assisting
financial institutions with accurately interpreting and applying federal accounting guidance. Ed’s
primary focus is allowance for loan and lease loss provisions (ALLL) and stress testing loan portfolios.
Before joining Sageworks, he acted as president for a private holding company where he focused on
new business acquisitions, valuation models, federal taxation, and subsidiary business structures. Prior
to that, Ed served as a Financial Consultant with Merrill Lynch, graduating from their Path of
Achievement program. He received his MBA with concentrations in strategy and entrepreneurship from
Vanderbilt University’s Owen Graduate School of Management, where he was a CLARCOR Scholarship
Recipient, and he received his bachelor’s degree from the University of Tennessee.



Regan Camp is Risk Management Consultant at Sageworks, where he serves as a specialist in assisting
financial institutions with accurately interpreting and applying federal accounting guidance. Regan




5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
focuses on the allowance for loan and lease loss provisions (ALLL) and stress testing loan portfolios.
Prior to joining Sageworks, Regan served as a Project Manager and Senior Consultant at Dittrich &
Associates LLC, where he assisted financial institutions in the administration of FDIC Loss Share
Agreements, the establishment of special asset divisions, and the resolution of troubled portfolios.
Prior to joining Dittrich, he worked at Deloitte and Touche, L.P. as a Senior Consultant and Asset
Manager. Regan received his bachelor’s degree from Brigham Young University’s Marriott School of
Business, where he studied business management and finance.



Sageworks is a financial information company that works with financial institutions, accountants, and
private company executives across North America to collect and interpret financial information. The
mission of the company is to help people make more-informed financial decisions in a business by
giving them information they can understand and use. Sageworks’ data, the largest database of real
time private company financial information in the U.S., grows as more than one thousand reports are
run each day, and the new data is screened and anonymously incorporated into our industry statistics.
We incorporate this data into our products for financial institutions including credit analysis, stress
testing, and ALLL estimation solutions.




5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com

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Qualitative Risk Factors: How to Add Objectivity to an Otherwise Subjective Task

  • 1. Qualitative Risk Factors: How to Add Objectivity to an Otherwise Subjective Task Ed Bayer and Regan Camp Risk Management Consultants Sageworks, Inc. 5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
  • 2. The Allowance for Loan and Lease Losses (“ALLL”) represents one of the most significant estimates in a financial institution’s financial statements, as the appropriateness of these loss provisions is critical to an institution’s safety and soundness. Consequently, as the banking industry struggles to recover from the most significant economic downturn since the Great Depression, institutions face intensified regulation and scrutiny pertaining to their ALLL calculations. Of course, the ALLL has many components. But focus should be given to what Mike Lubansky, ALLL “the biggest challenge that expert and Senior Financial Analyst at Sageworks, calls institutions face in the estimation of the [ALLL] – the appropriate determination of adjustments for qualitative and environmental factors that may impact losses.” These qualitative adjustments are a challenge because they are inherently subjective in nature. The 2006 Interagency Policy Statement on the ALLL provides little direction on how these determinations should be made, advising only that “management should consider those current qualitative or environmental factors that are likely to cause estimated credit losses as of the evaluation date to differ from the group's historical loss experience.” It further vaguely explains that these determinations are to be “based on a comprehensive, well-documented and consistently applied analysis of its loan portfolio.” While the lack of specific direction on how these qualitative adjustments are to be made provides management teams with tremendous leeway in manipulating their ALLL calculations, they also expose institutions to significant regulatory scrutiny. Regulators want structure and consistency, but a modern- day author wrote, “Subjectivity measures nothing consistently.”1 Management can use the recommendations and suggestions below to help add objectivity and structure to this otherwise subjective task and appropriately justify their assumptions. 1 My Ancestor Was an Ancient Astronaut, Toba Beta 5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
  • 3. 1. Follow Interagency Guidance The 2006 Interagency Policy Statement explained that nine qualitative factors should be considered when an institution estimates credit losses. Certainly other factors can be added to this list according to the Interagency statement; however, the nine factors that they recommend are:2  Changes in lending policies and procedures, including changes in underwriting standards and collections, charge offs, and recovery practices.  Changes in international, national, regional, and local conditions.  Changes in the nature and volume of the portfolio and terms of loans.  Changes in the experience, depth, and ability of lending management.  Changes in the volume and severity of past due loans and other similar conditions.  Changes in the quality of the organization's loan review system.  Changes in the value of underlying collateral for collateral dependent loans.  The existence and effect of any concentrations of credit and changes in the levels of such concentrations.  The effect of other external factors (i.e. competition, legal and regulatory requirements) on the level of estimated credit losses. Using the nine recommended factors will add objectivity to qualitative risk factor analysis but must be part of the institution’s overall standard process of review. 2. Create a Standard Process of Review Creating an institution-wide standard process of review regarding proper procedure and application of qualitative risk factors will ensure consistency and limit the amount of subjectivity. Part of the institution’s standard process of review should include the Interagency guidance factors when determining loss rates. Moreover, default rate adjustments should be developed and implemented to prevent subjective rate changes from prior periods. The default rates should be developed in a matrix grounded on the institution’s previous loss experience. Below is a matrix example: 2 Interagency Policy Statement on the Allowance for Loan and Lease Losses; OCC, FDIC, NCUA, OTS, Fed Board of Governors; 2006 5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
  • 4. This example is merely a starting point for a financial institution’s matrix as basis point ranges may be adjusted depending upon the loan category, risk rating, or other factors. Another recommended standard process of review procedure involves attaching comments to each adjustment. These comments will document the reasoning for the rate change from the prior period and decrease the likelihood of examiners finding the rate adjustments to be without sound reason or too subjective. As part of the standard process of review, management can create a table of metrics, which are drivers to the nine Interagency recommended factors. These factor-driver measurements can be used to support an institution’s reason for a qualitative historical rate adjustment. Applying this procedural process further diminishes subjectivity in the qualitative risk factor calculations. Bank Examiner Sharon Wells released a 2010 fourth quarter publication titled, “Qualitative Factors and the Allowance for Loan and Lease Losses in Community Banks,” which outlines 3 to 13 drivers for each Interagency recommended factor, noting these drivers “could be considered when evaluating inherent risk that may drive losses in a loan portfolio.”3 3. Utilize Current Market Information Considering current market information, economic trends, and events within institutions’ lending footprints can help add objectivity and structure. External environmental factors include changes in 3 Qualitative Factors and the Allowance for Loan and Lease Losses in Community Banks; Sharon Wells, Examiner; Trevor Gaskins, CPA, Assistant Examiner; Fourth Quarter 2010 5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
  • 5. unemployment rates, bankruptcy rates, or foreclosure numbers. Internal factors include changes in portfolio concentrations, bank policies/procedures, or management experience. All these internal and external environmental factors should be identified, analyzed and potentially reflected in the quantitative adjustments. Examiners expect adjustments to mirror the improvement and decline of both internal and external economic factors. 4. Provide Directional Consistency Ensuring that determinations are always directionally consistent with credit quality trends is critical. The 2006 Interagency Policy Statement expounds on this suggestion by advising: Changes in the level of the ALLL should be directionally consistent with changes in the factors, taken as a whole, that evidence credit losses, keeping in mind the characteristics of an institution's loan portfolio. For example, if declining credit quality trends relevant to the types of loans in an institution's portfolio are evident, the ALLL level as a percentage of the portfolio should generally increase, barring unusual charge-off activity. Similarly, if improving credit quality trends are evident, the ALLL level as a percentage of the portfolio should generally decrease. Simply put, directional consistency validates that as drivers and factors change rate directions, an institution’s qualitative rates change directions as well and in accordance with the proper correlation to the driver and factor. Documentation of sequential changes to factor rates, supported with driver graphs and/or measurements, ensures directional consistency has been maintained. Internal management reports can be developed to track and support loan payment delinquencies, collateral values, and loan concentrations which would be very useful in supporting changes in any of the nine factors. Also, the Federal Reserve Economic Data (FRED) is a common resource of graphs and data. 5. Conduct Correlation Analysis Correlation analysis enables management teams to measure the strength of the relationship between two variables: how well changes in one variable can be predicted by changes in another. Let’s suppose management perceives a correlation between changes in commercial vacancy rates and the commercial real estate (“CRE”) losses they recognize. By calculating the correlation coefficient (measured on a scale from -1.00 to +1.00, where +/-1.00 equals a perfect correlation between variables), management can determine the degree to which the change in vacancy rates affects CRE losses. With 5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
  • 6. the coefficient calculated, an institution can multiply the coefficient by the actual published vacancy rates to forecast probable changes in future CRE losses. This can aid management in any necessary adjustments to the historic loss rates. 6. Use Back-Testing as a Method of Validation The use of back-testing allows management to test current assumptions or adjustments against actual historical data, in an effort to use the results to add credibility when making those same assumptions or adjustments today. After all, as renowned NYSE trader William Gann taught, “The future is but a repetition of the past.” Determining qualitative and environmental rates for ALLL calculations is a subjective task at its core. This subjectivity has allowed examiners to target this area of financial institutions’ ALLL calculations as weak points of historical loss rate calculations. These suggestions touch on a few of the ways institutions and their management teams can reduce this subjectivity. Management teams are encouraged to utilize the resources available to them and to make those qualitative adjustments that can be adequately substantiated with relevant, supporting documentation. About the Authors Ed Bayer is a Risk Management Consultant at Sageworks, where he serves as a specialist in assisting financial institutions with accurately interpreting and applying federal accounting guidance. Ed’s primary focus is allowance for loan and lease loss provisions (ALLL) and stress testing loan portfolios. Before joining Sageworks, he acted as president for a private holding company where he focused on new business acquisitions, valuation models, federal taxation, and subsidiary business structures. Prior to that, Ed served as a Financial Consultant with Merrill Lynch, graduating from their Path of Achievement program. He received his MBA with concentrations in strategy and entrepreneurship from Vanderbilt University’s Owen Graduate School of Management, where he was a CLARCOR Scholarship Recipient, and he received his bachelor’s degree from the University of Tennessee. Regan Camp is Risk Management Consultant at Sageworks, where he serves as a specialist in assisting financial institutions with accurately interpreting and applying federal accounting guidance. Regan 5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com
  • 7. focuses on the allowance for loan and lease loss provisions (ALLL) and stress testing loan portfolios. Prior to joining Sageworks, Regan served as a Project Manager and Senior Consultant at Dittrich & Associates LLC, where he assisted financial institutions in the administration of FDIC Loss Share Agreements, the establishment of special asset divisions, and the resolution of troubled portfolios. Prior to joining Dittrich, he worked at Deloitte and Touche, L.P. as a Senior Consultant and Asset Manager. Regan received his bachelor’s degree from Brigham Young University’s Marriott School of Business, where he studied business management and finance. Sageworks is a financial information company that works with financial institutions, accountants, and private company executives across North America to collect and interpret financial information. The mission of the company is to help people make more-informed financial decisions in a business by giving them information they can understand and use. Sageworks’ data, the largest database of real time private company financial information in the U.S., grows as more than one thousand reports are run each day, and the new data is screened and anonymously incorporated into our industry statistics. We incorporate this data into our products for financial institutions including credit analysis, stress testing, and ALLL estimation solutions. 5565 Centerview Drive | Raleigh, NC 27606 | 866.603.7029 | www.sageworksinc.com