Are you finding it difficult to manage your company's relationships with customers? Then perhaps you should invest in a Customer Relationship Management system.
It stores client data, links to email software and allows you to set tasks!
This document summarizes the features of AddressTwo, a simple CRM and email marketing tool for small businesses. It allows users to manage contacts, track email communication history, set follow-up tasks, create automated email marketing campaigns, customize sales pipelines, score leads, generate reports, and access the system via mobile. It aims to help small businesses build and manage relationships through an integrated contact management and marketing automation solution.
in only 3-5 working days your organization progresses from having no marketing automation, to having Eloqua setup, campaigns ready to go, your CRM integrated, and either lead scoring or lead nurturing in place
Salesforce offers free and discounted CRM software licenses to nonprofit organizations to help them manage relationships with donors, volunteers, program participants, and other stakeholders. The CRM allows nonprofits to streamline operations like event planning, track volunteers, deliver programs, and measure impact in real time. Key features include case management, call centers, program management, grant management apps, and automated workflows. Benefits include low cost, secure data storage, accessibility from anywhere, strong customer support, improved decision making and analysis.
Mansa Systems Salesforce Integration Customer SuccessMansa Systems
This document discusses two customer case studies of integrating Salesforce with other systems. The first case discusses integrating Salesforce with MS Dynamics NAV to enable automatic syncing of opportunity and order data between the systems. This removed manual data entry and errors. The second case discusses integrating Salesforce with Advent APX to give a customer management firm improved CRM functionality, mobile access, and a complete view of customers and pipelines. Both customers achieved benefits like time savings, improved data accuracy, and improved sales team efficiency.
Cardinal Capital Management - Salesforce and Advent APX IntegrationMansa Systems
"We implemented Salesforce, and integrated it with Advent, now I have a complete view of all our leads, clients, sales, and more”
Emily Burt, VP, Cardinal Capital Management
Club management software for all private and semi private golf, tennis, yacht and country clubs. Includes real time fully integrated applications such as point of sale, inventory, member management and accounting for all your privated club software needs.
CRM and Oracle Eloqua Best Practices: Integration Road Mapping (OpenWorld 2014)eVerge Group
Oracle Marketing Cloud offers many opportunities to leverage the information managed in CRM for marketing campaigns. This data is integral to creating effective marketing campaigns and driving quality leads to sales for action. Because not all CRM data should be moved to the Oracle Eloqua platform, how should a customer define and prioritize the movement of this valuable information? The answer depends on its level of marketing maturity and the core campaigns it wishes to execute. Campaigns that are acquisition-based, for example, may only need to push data to CRM for action. On the other hand, retention and up-sell campaigns rely on the valuable customer data managed in CRM.
This document summarizes the features of AddressTwo, a simple CRM and email marketing tool for small businesses. It allows users to manage contacts, track email communication history, set follow-up tasks, create automated email marketing campaigns, customize sales pipelines, score leads, generate reports, and access the system via mobile. It aims to help small businesses build and manage relationships through an integrated contact management and marketing automation solution.
in only 3-5 working days your organization progresses from having no marketing automation, to having Eloqua setup, campaigns ready to go, your CRM integrated, and either lead scoring or lead nurturing in place
Salesforce offers free and discounted CRM software licenses to nonprofit organizations to help them manage relationships with donors, volunteers, program participants, and other stakeholders. The CRM allows nonprofits to streamline operations like event planning, track volunteers, deliver programs, and measure impact in real time. Key features include case management, call centers, program management, grant management apps, and automated workflows. Benefits include low cost, secure data storage, accessibility from anywhere, strong customer support, improved decision making and analysis.
Mansa Systems Salesforce Integration Customer SuccessMansa Systems
This document discusses two customer case studies of integrating Salesforce with other systems. The first case discusses integrating Salesforce with MS Dynamics NAV to enable automatic syncing of opportunity and order data between the systems. This removed manual data entry and errors. The second case discusses integrating Salesforce with Advent APX to give a customer management firm improved CRM functionality, mobile access, and a complete view of customers and pipelines. Both customers achieved benefits like time savings, improved data accuracy, and improved sales team efficiency.
Cardinal Capital Management - Salesforce and Advent APX IntegrationMansa Systems
"We implemented Salesforce, and integrated it with Advent, now I have a complete view of all our leads, clients, sales, and more”
Emily Burt, VP, Cardinal Capital Management
Club management software for all private and semi private golf, tennis, yacht and country clubs. Includes real time fully integrated applications such as point of sale, inventory, member management and accounting for all your privated club software needs.
CRM and Oracle Eloqua Best Practices: Integration Road Mapping (OpenWorld 2014)eVerge Group
Oracle Marketing Cloud offers many opportunities to leverage the information managed in CRM for marketing campaigns. This data is integral to creating effective marketing campaigns and driving quality leads to sales for action. Because not all CRM data should be moved to the Oracle Eloqua platform, how should a customer define and prioritize the movement of this valuable information? The answer depends on its level of marketing maturity and the core campaigns it wishes to execute. Campaigns that are acquisition-based, for example, may only need to push data to CRM for action. On the other hand, retention and up-sell campaigns rely on the valuable customer data managed in CRM.
If you’re already using Eloqua, then you know that Marketing Automation is an indispensable tool for executing on your modern marketing strategy. But the majority of modern marketers still feel that they’re not using the technology to its full potential.
In this presentation, Eloqua expert Zee Jeremic reveals various hacks for getting better results out of your Eloqua software.
Leverage Real-Time Data for Cross-Channel Marketing. By Peter ChaseScribe Software Corp.
Agenda:
• The Role of Integrated Data in Marketing
• The 7 Obstacles to Integrating Marketing Data
• Integrated Marketing Demonstration
• Wrap Up and Q&A
If you’re already using Oracle Eloqua, then you know that marketing automation is an indispensable tool for executing your B2B marketing strategy. But the majority of B2B marketers still feel that they’re not using the technology to its full potential.
In this session, Taha Sheikh, Group Product Manager at Oracle Eloqua, reveals various hacks for getting better results from your marketing efforts powered by Oracle Eloqua.
#LeadNXT has the solutions to all your business related problems, as it's a combination of #Cloud_Telephony, Web API and #Lead_Management, which focuses on managing and automating leads through a strategic business process.
see More-: http://goo.gl/8e2Z1k
When a hot lead arrives, how fast is your follow-up? Sales can degrade by 50% every day when a lead sits waiting. See the detailed analysis from Mary Firme and Dell's Bryan Shaw.
What GDPR Means for App Analytics and Mobile EngagementLocalytics
You’ll learn the key changes that are part of GDPR, how Localytics is supporting the new privacy requirements, and what you need to know to start auditing your data collection processes.
This document summarizes Cirrus Insight, a software that integrates Salesforce and Office 365. Cirrus Insight allows users to see customer information from Salesforce within Office 365, track email opens and saves, create and update records, and more to improve productivity. It claims to deliver faster customer response times, more leads, and faster sales cycles. The software is rated highly on app stores and has over 2,500 customers. It also offers a mobile app for accessing Salesforce on the go.
Communication and understanding the client is a key to success when doing freelance projects. When failing to communicate well, freelancers risk re-doing the job, wasting time and money, loosing reputation Clients risk missing the deadlines and overspending. But what if we can fix it all with a good approach and the right tool?
Many organizations turn to CRM software to help them manage their customer relationships. CRM technology is offered on-premise, on-demand or through Software as a Service
Webinar: Salesforce CRM Integration with Sage ERPNet at Work
This webinar discussed integrating Salesforce CRM with Sage ERP using Commercient SYNC. Commercient SYNC is a software that synchronizes data between Sage and Salesforce to make them function as one system. It is pre-built and requires no custom development. The webinar included a demo of Commercient SYNC and how it synchronizes key data between the two systems like customers, invoices, products and more. Attendees were invited to ask questions during or after the presentation.
This document provides an overview of Sage CRM, a customer relationship management software solution from Sage. It discusses Sage as a company, the benefits of CRM software, an overview of Sage CRM's features and benefits for different roles. It also highlights testimonials from customers who achieved ROI within 17 months and revenue growth of 8% due to Sage CRM. The document is aimed at demonstrating how Sage CRM can help organizations improve customer retention, sales performance, and marketing campaign success.
The NexxPhase Customer Interaction Manager is a cloud-based contact center solution that provides comprehensive functionality including ACD, IVR, CTI, routing, QA and reporting. It supports multiple customer access channels, integrates enterprise data, and improves customer satisfaction while reducing costs compared to on-premise solutions. Customers can access support through various devices and agents have access to a unified desktop with customer data to improve first call resolution.
Deliver More Impact with Data Informed Decisions webinar Salesforce.org
What impact are you having? Which programs are working? Is your organization using your resources effectively? Measuring results is a key aspect of delivering better programs and services. However, many organizations are still using spreadsheets and disconnected databases to collect this data, and therefore, have trouble quantifying their impact. Join us to hear how two organizations, The Cara Program and Springboard Collaborative, are leveraging Salesforce to track their program data and understand their results. The Cara Program, a Chicago human services agency, uses Salesforce for case management for their workforce development programs. Springboard Collaborative uses Salesforce to track their students results for their program that seeks to narrow the literacy achievement gap in low income communities. You'll hear about how each organization decided on Salesforce, learn about the successes and challenges they've had through implementation, and see a demo of their Salesforce solutions.
Speakers:
Lori Freeman, Director Product Marketing, Salesforce Foundation
Chrissy Houlahan, COO, Springboard Collaborative
Steve Heye, Manager of Technology, The Cara Program
Tucker MacLean, Vice President of Sales and Marketing, Exponent Partners
Premiere Global Services provides six solution sets to help businesses improve processes through automation including audio and web conferencing, document management, fax services, customer contact solutions, and electronic messaging to drive customer acquisition and loyalty. They offer a breadth of best-in-class audio conferencing and integrated web conferencing products and services used by 85% of Fortune 500 companies across industries like retail, healthcare, finance, manufacturing and technology.
Maximizing Enterprise PPC - Communication is CrucialLisaSanner
The document outlines an agenda for a presentation by Lisa Sanner on maximizing enterprise paid search performance. It discusses key aspects of managing enterprise paid search campaigns including ensuring communication through reporting, automation, meetings, and promotions. The presentation emphasizes that the client's job is much harder than the agency's job, so the agency's role is to make the client's job less difficult through effective management of resources, staff, and meetings.
This document discusses Microsoft Dynamics CRM Online as an affordable CRM option for small businesses that fits within their budget and processes. It addresses common misconceptions about CRM being too complex or costly. Microsoft Dynamics CRM Online provides full CRM functionality online for a monthly fee without the upfront infrastructure costs of on-premise CRM. It can be quickly deployed and is suitable for businesses with 1-250 users that prefer a monthly subscription model starting at $41 per user. The document outlines how Dynamics CRM Online can drive sales, marketing and customer service processes while centralizing customer information. It promotes taking a free 30-day trial.
Automate Business Processes with Point-and-Click SolutionsApttus
How long do you spend manually updating user profiles, pricing and permissions, or migrating data from one system to another? These business processes and many more can easily be automated with point-and-click tools. With automated processes in place, users can get more work done faster and more accurately, and you can spend time on tasks that need your attention. This session will reveal tricks and techniques that anyone can use to apply automation in their businesses.
This document summarizes an Orgzit CRM solution that helps businesses organize customer information, collaborate internally and externally, and analyze key metrics to supercharge growth. It allows businesses to centralize customer data, streamline sales and service processes, provide insights to improve performance, and customize the solution. Implementing Orgzit has helped companies like Beth Living scale their dealer networks and bring different processes onto one integrated platform.
The document provides information about various software products and services offered by HGTechSolutions including CRM, ERP, document management, activity management, and project management. It describes features of each product such as integrated email marketing, customer service, invoicing, sales management, and more.
The document discusses various software solutions provided by HGTechSolutions including CRM Avatar, ERP Avatar, and Document Management Avatar. CRM Avatar is described as a powerful and dynamic hosted CRM solution that takes a customer-centric approach. ERP Avatar is presented as an integrated information system that facilitates company-wide processes. Document Management Avatar can manage any type of document or file in its native format.
If you’re already using Eloqua, then you know that Marketing Automation is an indispensable tool for executing on your modern marketing strategy. But the majority of modern marketers still feel that they’re not using the technology to its full potential.
In this presentation, Eloqua expert Zee Jeremic reveals various hacks for getting better results out of your Eloqua software.
Leverage Real-Time Data for Cross-Channel Marketing. By Peter ChaseScribe Software Corp.
Agenda:
• The Role of Integrated Data in Marketing
• The 7 Obstacles to Integrating Marketing Data
• Integrated Marketing Demonstration
• Wrap Up and Q&A
If you’re already using Oracle Eloqua, then you know that marketing automation is an indispensable tool for executing your B2B marketing strategy. But the majority of B2B marketers still feel that they’re not using the technology to its full potential.
In this session, Taha Sheikh, Group Product Manager at Oracle Eloqua, reveals various hacks for getting better results from your marketing efforts powered by Oracle Eloqua.
#LeadNXT has the solutions to all your business related problems, as it's a combination of #Cloud_Telephony, Web API and #Lead_Management, which focuses on managing and automating leads through a strategic business process.
see More-: http://goo.gl/8e2Z1k
When a hot lead arrives, how fast is your follow-up? Sales can degrade by 50% every day when a lead sits waiting. See the detailed analysis from Mary Firme and Dell's Bryan Shaw.
What GDPR Means for App Analytics and Mobile EngagementLocalytics
You’ll learn the key changes that are part of GDPR, how Localytics is supporting the new privacy requirements, and what you need to know to start auditing your data collection processes.
This document summarizes Cirrus Insight, a software that integrates Salesforce and Office 365. Cirrus Insight allows users to see customer information from Salesforce within Office 365, track email opens and saves, create and update records, and more to improve productivity. It claims to deliver faster customer response times, more leads, and faster sales cycles. The software is rated highly on app stores and has over 2,500 customers. It also offers a mobile app for accessing Salesforce on the go.
Communication and understanding the client is a key to success when doing freelance projects. When failing to communicate well, freelancers risk re-doing the job, wasting time and money, loosing reputation Clients risk missing the deadlines and overspending. But what if we can fix it all with a good approach and the right tool?
Many organizations turn to CRM software to help them manage their customer relationships. CRM technology is offered on-premise, on-demand or through Software as a Service
Webinar: Salesforce CRM Integration with Sage ERPNet at Work
This webinar discussed integrating Salesforce CRM with Sage ERP using Commercient SYNC. Commercient SYNC is a software that synchronizes data between Sage and Salesforce to make them function as one system. It is pre-built and requires no custom development. The webinar included a demo of Commercient SYNC and how it synchronizes key data between the two systems like customers, invoices, products and more. Attendees were invited to ask questions during or after the presentation.
This document provides an overview of Sage CRM, a customer relationship management software solution from Sage. It discusses Sage as a company, the benefits of CRM software, an overview of Sage CRM's features and benefits for different roles. It also highlights testimonials from customers who achieved ROI within 17 months and revenue growth of 8% due to Sage CRM. The document is aimed at demonstrating how Sage CRM can help organizations improve customer retention, sales performance, and marketing campaign success.
The NexxPhase Customer Interaction Manager is a cloud-based contact center solution that provides comprehensive functionality including ACD, IVR, CTI, routing, QA and reporting. It supports multiple customer access channels, integrates enterprise data, and improves customer satisfaction while reducing costs compared to on-premise solutions. Customers can access support through various devices and agents have access to a unified desktop with customer data to improve first call resolution.
Deliver More Impact with Data Informed Decisions webinar Salesforce.org
What impact are you having? Which programs are working? Is your organization using your resources effectively? Measuring results is a key aspect of delivering better programs and services. However, many organizations are still using spreadsheets and disconnected databases to collect this data, and therefore, have trouble quantifying their impact. Join us to hear how two organizations, The Cara Program and Springboard Collaborative, are leveraging Salesforce to track their program data and understand their results. The Cara Program, a Chicago human services agency, uses Salesforce for case management for their workforce development programs. Springboard Collaborative uses Salesforce to track their students results for their program that seeks to narrow the literacy achievement gap in low income communities. You'll hear about how each organization decided on Salesforce, learn about the successes and challenges they've had through implementation, and see a demo of their Salesforce solutions.
Speakers:
Lori Freeman, Director Product Marketing, Salesforce Foundation
Chrissy Houlahan, COO, Springboard Collaborative
Steve Heye, Manager of Technology, The Cara Program
Tucker MacLean, Vice President of Sales and Marketing, Exponent Partners
Premiere Global Services provides six solution sets to help businesses improve processes through automation including audio and web conferencing, document management, fax services, customer contact solutions, and electronic messaging to drive customer acquisition and loyalty. They offer a breadth of best-in-class audio conferencing and integrated web conferencing products and services used by 85% of Fortune 500 companies across industries like retail, healthcare, finance, manufacturing and technology.
Maximizing Enterprise PPC - Communication is CrucialLisaSanner
The document outlines an agenda for a presentation by Lisa Sanner on maximizing enterprise paid search performance. It discusses key aspects of managing enterprise paid search campaigns including ensuring communication through reporting, automation, meetings, and promotions. The presentation emphasizes that the client's job is much harder than the agency's job, so the agency's role is to make the client's job less difficult through effective management of resources, staff, and meetings.
This document discusses Microsoft Dynamics CRM Online as an affordable CRM option for small businesses that fits within their budget and processes. It addresses common misconceptions about CRM being too complex or costly. Microsoft Dynamics CRM Online provides full CRM functionality online for a monthly fee without the upfront infrastructure costs of on-premise CRM. It can be quickly deployed and is suitable for businesses with 1-250 users that prefer a monthly subscription model starting at $41 per user. The document outlines how Dynamics CRM Online can drive sales, marketing and customer service processes while centralizing customer information. It promotes taking a free 30-day trial.
Automate Business Processes with Point-and-Click SolutionsApttus
How long do you spend manually updating user profiles, pricing and permissions, or migrating data from one system to another? These business processes and many more can easily be automated with point-and-click tools. With automated processes in place, users can get more work done faster and more accurately, and you can spend time on tasks that need your attention. This session will reveal tricks and techniques that anyone can use to apply automation in their businesses.
This document summarizes an Orgzit CRM solution that helps businesses organize customer information, collaborate internally and externally, and analyze key metrics to supercharge growth. It allows businesses to centralize customer data, streamline sales and service processes, provide insights to improve performance, and customize the solution. Implementing Orgzit has helped companies like Beth Living scale their dealer networks and bring different processes onto one integrated platform.
The document provides information about various software products and services offered by HGTechSolutions including CRM, ERP, document management, activity management, and project management. It describes features of each product such as integrated email marketing, customer service, invoicing, sales management, and more.
The document discusses various software solutions provided by HGTechSolutions including CRM Avatar, ERP Avatar, and Document Management Avatar. CRM Avatar is described as a powerful and dynamic hosted CRM solution that takes a customer-centric approach. ERP Avatar is presented as an integrated information system that facilitates company-wide processes. Document Management Avatar can manage any type of document or file in its native format.
Increase Sales and Improve ProductivityAndrea Ryan
A CRM program can help businesses increase sales, improve productivity, and better manage customers. It integrates tools, technologies, and processes to facilitate interactions with prospects and customers across marketing, sales, and support. Implementing a CRM requires the right employees, documented procedures, and technology that automates processes and keeps everyone informed. Features may include marketing automation, sales tools, customer management, and analytics. Investing in a CRM can pay off through new revenue, time savings, and happier employees and customers.
What you must ask for finding an easy crm for smbConvergeHub
This document discusses what questions to ask when looking for an easy CRM for small to medium sized businesses. It identifies the key components of a CRM including salesforce automation, marketing automation, reporting and analytics, database sharing, mobile access, and third party integrations. The document recommends asking questions about business needs in these areas to find the right CRM solution. It promotes ConvergeHub as the #1 easiest converged CRM that has all necessary features at an affordable price.
FlightsLogic is a custom CRM development company committed to your privacy and your data’s top security, so we provide highly reliable solutions you can trust. We develop CRM software applications that organize entire volumes of data within a company and then translate them into profitable interactions.
For more details, Pls visit our website:
https://www.flightslogic.com/crm-development-company.php
This document discusses Social Media Router, a Wi-Fi marketing tool that allows businesses to offer free Wi-Fi access to customers in exchange for opting into marketing communications. It provides analytics on customer data and demographics to help businesses better understand their customer base. Key features include reporting on customer profiles, connectivity statistics, and social media integration to boost engagement. The tool is designed to help businesses build stronger relationships with customers through targeted communications.
CRM Systems and Implemetation - Challenges & Opportunitiesseniorshelf.com
The document discusses customer relationship management (CRM) systems and their implementation. It defines CRM as a strategy for managing relationships and interactions with customers. CRM systems help businesses maintain customer records, track interactions, and improve business relationships. Without a CRM system, customer data is dispersed and businesses lack organizational knowledge. The document then discusses types of CRM systems, key components, and considerations for implementing a successful CRM strategy and system.
The Ultimate How-To CRM Guide is the document that you need to make your decision between cloud-computing technology and on-premises. We call it "Ultimate" because it is the Ultimate How-To CRM Guide, the "Must-have" Guide :)
The document contains testimonials from various companies praising ProspectSoft CRM. The testimonials discuss how ProspectSoft CRM has increased sales revenues, turnover, and gross profit for the companies. One testimonial states ProspectSoft CRM has enabled effective management of over 10,000 customer accounts. The document also provides an overview of ProspectSoft and their CRM software, highlighting reasons to speak with ProspectSoft such as integration with accounting software and enhanced reporting capabilities.
The document contains testimonials from various companies praising ProspectSoft CRM. The testimonials discuss how ProspectSoft CRM has increased sales revenues, turnover, and gross profit for the companies. One testimonial states ProspectSoft CRM has enabled effective management of over 10,000 customer accounts. The document then provides an overview of ProspectSoft and their CRM software, highlighting reasons to speak with ProspectSoft about their CRM solutions.
Why Should SMEs Use CRM & Workflow Management Systems_.pptxXapsys CRM Software
Small and medium-sized enterprises (SMEs) can greatly benefit from implementing Customer Relationship Management (CRM) and Workflow Management Systems (WMS). CRM helps SMEs organize and manage their interactions with customers and clients, providing a centralized view of customer data and interactions. This allows for better customer service and increased sales opportunities. Workflow System streamlines and automates repetitive tasks, freeing up time and resources for more strategic activities. Both CRM and workflow management system also provide valuable insights into business operations, enabling SMEs to make informed decisions and improve their overall performance. In short, CRM and workflow automation software can help SMEs improve customer relationships, increase efficiency, and drive business growth.
This document provides information on various business strategy and IT consulting services including:
1) Developing customized solutions to meet business objectives and automate processes to save time and money.
2) Setting up e-commerce websites and online marketing to increase a company's market share.
3) Building customized applications for inventory management, order processing, and other business processes.
4) Implementing customer relationship management, supply chain management, and integrating existing systems and applications.
5) Providing website design, content management, data migration, and other IT services.
SilverTech powers The customer experience? By using Scribe Online, Scribe's cloud-based integration platform as a service (iPaaS), SiverTech powers the agency's Lead to Loyal Lifecycle philosophy.
This document provides guidance on how to choose a Customer Relationship Management (CRM) system. It discusses understanding the benefits of CRM, building a business case, forming a project team, identifying key requirements, evaluating potential systems, selecting a system, and implementing the system. The document aims to help organizations make an informed decision about which CRM solution best fits their needs.
Fisher Technology presented at The Cloud Event hosted by I-Business Network in Atlanta, Georgia on March 10, 2016. We discussed the problems commonly faced with manual systems and how software integration is the solution to improving efficiency and eliminating issues such human error and duplicate data.
Pegasys is a Global IT solutions and services company, established in 2002. Headquartered in Michigan, USA with presence in India, in Hyderabad and Bangalore. We offer a wide range of IT services to our customers which helps them augment their business prospects
This document discusses Customer Relationship Management (CRM). It defines CRM as a model for managing interactions with current and future customers through communication and processes. A CRM system uses technology to store and analyze customer data to improve relationships. Key benefits of CRM systems include improved productivity, better management information, more efficient sales processes, and establishing marketing effectiveness. Popular CRM systems include Salesforce, Dynamics, Sugar CRM, and Zoho, which offers up to 10 free users. Getting started with CRM involves data auditing, process mapping, and ongoing management.
World's cheapest CRM on Demand - RTe CRM is available now @ $6.99/User/Month ...Amarnath Gupta
RTe CRM is more than just a CRM. With built-in solutions that range from email marketing, to activity and project management and beyond, RTe CRM On Demand truly is a one-stop organization management solution for most businesses
Take a step ahead towards growing your business with RTe CRM today, and grab exciting volume discount.
Now available at $6.99/User/Month only.
Write us to sales@routeget.com / info@routeget.com.
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L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
Le développement de l'ICPP repose sur le temps total passé par les porte-conteneurs dans les ports, de la manière expliquée dans les sections suivantes du rapport, et comme dans les itérations précédentes de l'ICPP. Cette quatrième itération utilise des données pour l'année civile complète 2023. Elle poursuit le changement introduit l'année dernière en n'incluant que les ports qui ont eu un minimum de 24 escales valides au cours de la période de 12 mois de l'étude. Le nombre de ports inclus dans l'ICPP 2023 est de 405.
Comme dans les éditions précédentes de l'ICPP, la production du classement fait appel à deux approches méthodologiques différentes : une approche administrative, ou technique, une méthodologie pragmatique reflétant les connaissances et le jugement des experts ; et une approche statistique, utilisant l'analyse factorielle (AF), ou plus précisément la factorisation matricielle. L'utilisation de ces deux approches vise à garantir que le classement des performances des ports à conteneurs reflète le plus fidèlement possible les performances réelles des ports, tout en étant statistiquement robuste.
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Business analysis - Prescriptive analytics Introduction to Prescriptive analytics
Prescriptive Modeling
Non Linear Optimization
Demonstrating Business Performance Improvement
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