The document summarizes the agenda and topics to be discussed at a user group meeting for a webcasting product called Connect. The agenda includes providing updates from the last user group meeting in December, presenting new product features and developments, reviewing the upcoming product roadmap, discussing known issues, and taking questions. Specific topics to be covered include upgrades to the webcasting tool Webcaster 7, a new portable streaming device R700, new features for data management and access control in Connect Social, enabling high definition streaming, and plans for future hardware-agnostic and Software as a Service capabilities. Issues such as broken images in live slides and dual language publishing will also be addressed.

1. Title: !! User Group!
Author: Lewis Broad-Ashman!
Date: ! June 2014
User Group
Broadcast the meetings to residents online
Bring residents into the conversation
Build and bridge communities into better decision
making
@lewieashman

2. AGENDA
1. UPDATE FROM THE LAST USER GROUP
Update from last user group in December.
2. NEW PRODUCT DEVELOPMENTS
New features released to Connect and Connect Social, plus other exciting work Public-i is working on.
3. FUTURE PRODUCT ROADMAP
New upcoming features to be released against our core products Connect and Connect Social, plus other
exciting work Public-i is working on.
4. KNOWN ISSUES
Selection of bugs and issues that Public-i are aware of and currently dealing with.
5. QUESTIONS
Chance to ask any questions relating to product or service delivery.
AM
PM1. COMMUNITY LED VIDEO
How to utilise new features to promote and host community-led videos into webcasts and how to increase
engagement levels.

3. 1. UPDATE FROM THE LAST USER GROUP
Update from last user group in December.

4. EMBED PLAYER
AUTO ARCHIVING
Introduction to instant and auto
archiving as part of Webcaster 7
upgrades.
WEBCASTER 7
Update to our content capture and
webcasting tool.
R700
Update news of rollout and upgrade,
plus new features.
HIGH DEFINITION
What does this really mean? When is it
available?
DIGITAL SYSTEM
What does this mean? and when /
what is available?
WEBCAST STATISTICS
Update on the beta release, what
they mean and how to read them.
LOGIN
Who’s using it, why are they using it,
and what it means to use it.
Update to player, the different
options and how to use it.
1. UPDATE FROM THE LAST USER GROUP
Update from last user group in December.

5. WEBCASTER 7
With the release of
Webcaster 7, we have
introduced a range of new
features, many of these were
presented at the last user
group.
!
We have now started rollout
of Webcaster 7 and aim to
finish by the end of August.
1. UPDATE FROM THE LAST USER GROUP
Update from last user group in December.

6. AUTO ARCHIVING
Now that Webcaster 7 is being actively rolled out, clients are benefitting
from the ‘auto archive’ feature.
1. UPDATE FROM THE LAST USER GROUP
Update from last user group in December.

7. R700
The portable unit has been a popular addition
as a Connect webcasting option, we have
recently designed and built the new R700
model - keeping all the unique qualities of the
previous R600 model whilst ensuring quality
and robustness for both SD and HD live
streaming.
!
It functions as your complete webcasting
system with the ability to input HD cameras via
HD-SDI, HTMI along with the usual composite
signal. Its streams via H.264 video and AAC
audio with multi bit-rate functionality.
• JIT Default
• SD & HD Streaming
• Different monitor options
• Smooth switching
1. UPDATE FROM THE LAST USER GROUP
Update from last user group in December.

8. 2. NEW PRODUCT DEVELOPMENTS
New released features to our core Connect and
Connect Social, plus other exciting work Public-i is
working on.

9. ACCESS CONTROL
Ability to grant and restrict access to content
available to users of the Social platform.
DATA SOURCE MANAGEMENT
Giving you the control you need to manage your
social, static & local online information feeds.
HD TOGGLE
High Definition is now a real possibility with
updated cameras and cloud encoding.
CONNECT ADMIN AREA
An update to the statistics meant that
connect administrators needed to access
the new admin area.
NEW PAGE LAYOUT FACEBOOK WIDGET TWITTER WIDGET
2. NEW PRODUCT DEVELOPMENTS
New released features to our core Connect and Connect Social, plus other exciting work Public-i is working on.

10. DATA SOURCE MANAGEMENT
Giving you the control you need to manage
your social, static & local online information
feeds.
2. NEW PRODUCT DEVELOPMENTS
New released features to our core Connect and Connect Social, plus other exciting work Public-i is working on.

11. ACCESS CONTROL
Ability to grant and restrict access to content
available to users of the Social platform.
OLD DATA MODEL
USER
USERS GROUP
ACCESS TAG
CONTENT
NEW DATA MODEL
CONTENTUSER
COLLECTIONUSERS GROUP
2. NEW PRODUCT DEVELOPMENTS
New released features to our core Connect and Connect Social, plus other exciting work Public-i is working on.

12. HD TOGGLE
High Definition is now a possibility with updated cameras and cloud
encoding.
Introducing the ability to transcode in the cloud (server side) introduces a
new flexible approach to streaming your meetings.
2. NEW PRODUCT DEVELOPMENTS
New released features to our core Connect and Connect Social, plus other exciting work Public-i is working on.

13. CONNECT ADMIN AREA
An update to the statistics meant that connect
administrators needed to access the new
admin area.
2. NEW PRODUCT DEVELOPMENTS
New released features to our core Connect and Connect Social, plus other exciting work Public-i is working on.

14. REMOTE ATTENDANCE INTEGRATION
The Public-i system
can successfully
integrate with Video
Conferencing
systems so that
remote participants
can join in the
meeting.
2. NEW PRODUCT DEVELOPMENTS
New released features to our core Connect and Connect Social, plus other exciting work Public-i is working on.

15. 3. FUTURE PRODUCT ROADMAP
New upcoming features to be released against
our core products Connect and Connect Social,
plus other exciting work Public-i is working on.

16. GROWTH
2014/15
Areas for

17. 3. FUTURE PRODUCT ROADMAP
New upcoming features to be released against our core products Connect and Connect Social, plus other
exciting work Public-i is working on.
HARDWARE AGNOSTIC
Flexible. Per-Device. Per-User.
Stream and capture content live and archive from any
device, increases flexibility and options.
SaaS
Faster. Leaner. Easier to Maintain.
Having the ability to offer a subscription based service
can offer a hosted PAYG package.
!
Minimal support.

18. HARDWARE AGNOSTIC
Stream and capture content live and archive from any
device, increases flexibility and options.
1
2
3
Not being tied into specific hardware is
essential.
Mobile | Tablet | Laptop | Desktop
Any device that can record and capture
video.
Increased content
=
Increased engagement
3. FUTURE PRODUCT ROADMAP
New upcoming features to be released against our core products Connect and Connect Social, plus other
exciting work Public-i is working on.

19. SaaS
Platform that enable customisable publication, syndication, distribution, and monetisation of video.
Hardware, software, or cloud-based
solution for encoding and transcoding
content.
Faster leaner products are driving the
market that are cheaper and easier to
maintain.
Services and budgets are being cut so
products are also being cut or refined by
scale to offer a new approach.
These services should be scalable
and allow for integration with other
services.
With this approach API’s are also essential, having a system that links and integrates with other platforms
seems to be a trend, imagine having a system that could seamlessly integrate with learning management
platforms or other content management platforms!
Software
Streaming as a Service
1 2
3 4
5
3. FUTURE PRODUCT ROADMAP
New upcoming features to be released against our core products Connect and Connect Social, plus other
exciting work Public-i is working on.

20. 3. FUTURE PRODUCT ROADMAP
New upcoming features to be released against our core products Connect and Connect Social, plus other
exciting work Public-i is working on.
MEMBER PROFILES
PAY PER VIEW
OPEN API AUDIO SEARCH
ANALYSIS & DATA VISUALISATION
CONNECT FRONTEND
Continued updates to the member
profiles feature, part of Connect
Social.
Connect Social offers analysis and insight, we
will continue to grow this feature.
As an add-on to the access control
feature we ill look at an improved pay
gate function.
Open interface to the webcasting
system allowing integration to 3rd
party applications and tools such
as LMS and CMS’s.
LOWER THIRDS
Ability to view transcribed text
against the video live and on-
demand.
An update to the home or landing page, listing
widget(s) and general feel of the microsite.
Ability to search across webcast(s) via
keyword search.
- Keyword search.
- Ability to navigate to specific times in the video.
- Time stamp and speakers name for search results.
- Transcript of meeting(s) available for download?
- Keyword search of audio across multiple meetings.
- Analysis of text to generate a Tag cloud.

21. 4. KNOWN ISSUES
Selection of bugs and issues that
Public-i are aware of and currently
dealing with.

22. 4. KNOWN ISSUES
Selection of bugs and issues that Public-i are aware of and currently dealing with.
JIT SLIDES
Broken images coming through on the
webcast which so far has been due to
restrictions with the connection or the images
being too big and taking too long to upload.
There are now different options to manage
the slides such as image size and image
format, to keep them within the capabilities of
the connection.
Main problem is that the translation doesn't
work on the live webcast (mostly due to how
the translator manages this from the booth -
overriding etc). Also, when autoarchiving
operators don't action it from the slave
machine so regularly clients are asking why
only one language has been archived. This
may be more of a training point.
EMBED PLAYER
DUAL LANGUAGE PUBLISHER
Simple embed player introducing CSS
interruptions on the page its being
embedded.
!
We will be introducing a fix in a few weeks.
1 2
3 4
With the updated STUDIO roll out Publisher is
now part of Webcaster7 as well as a
standalone, we know that uploading has not
been removed, so we will introduce this back
to the software to allow uploading of content
without publishing.

23. 5. QUESTIONS
Chance to ask any questions relating to
product or service delivery.

24. Researcher (digital and social media)
We’re
HIRING
Developer
Citizenscape product manager Tester
Helpdesk Officer Northern Office
Sales Officer Marketing consultant
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25. THANK YOU
@lewieashman
lewis.broad-ashman@public-i.info