Philippe Boulicaut has been nominated for a Product Support Quarterly Award for Knowledge Management Ambassador. This award recognizes individuals who demonstrate high achievements in knowledge management that help support deflecting issues from customers. Specifically, the nominee was praised for their creation and maintenance of high-quality knowledge content, sharing knowledge to help customers help themselves, and collaborative problem-solving nature. Colleagues commented that the nominee offers helpful guidance, knows how to explain difficult concepts clearly, and provides reliable advice due to their expert knowledge.