Przemyslaw Michalczyk is seeking a position that utilizes his over 8 years of experience supporting managers in fast-paced environments. He has strong skills in Microsoft Office, attention to detail, teamwork, problem solving and meeting deadlines. His professional experience includes roles as a Senior Transaction Specialist at Arvato Bertelsmann, Licensing Representative at Accenture, and Real Estate Agent at Dobry Dom Real Estate Agency. He has a Master's degree in International Relationships from the University of Wroclaw and professional certifications in Lean Six Sigma and Excel and SharePoint training.

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Przemyslaw Michalczyk
80 East Courtyard, Tullyvale, Dublin 18
Mobile: 0851110085 -- Email: Przemek.Michalczyk@hotmail.com
Summary
Versatile, reliable and efficient with 8+ years experience supporting managers in high paced
environment. High motivated person who is committed to delivering high quality results with
little supervision. Energetic, organised and professional.
Areas of expertise
 Microsoft Office proficiency
 High attention to detail
 Team player
 Profesional and mature
 Enthusiasm and personal drive
 Strong problem solver
 Ability to handle pressure and
meet deadlines
Professional Experience
Senior Transaction Specialist, 03/2010 to Current
Arvato Bertelsmann - Sandyford, Dublin
• Analysing, investigating and resolving queries and escalations from partners and
subsidiaries
• Working closely and supporting Team Manager to ensure team/new hires are
trained/competent to carry out assigned tasks
• Creating process documentation and updating them on the SharePoint
• Responsible for executing Agreements/Orders/Letters
• Completing all administration required, as well as meeting and exceeding SLA metrics
• Assist Team Manager with required reporting and presentations
Licensing Representative, 04/2007 – 02/2010
Accenture - Sandyford, Dublin
• Validation of the documents received from subsidiaries and partners
• Maintaining strict service levels by reviewing agreements & orders to ensure all legal
requirements are met & documentation is complete
• Work with all levels of the organization to meet customer business needs.
• Responsible for keeping accurate records of business activities including detailed
information on Agreements/Orders exceptions and queries, outstanding problems and
executive approvals as outlined by Legal & Finance.
Real Estate Agent, 01/2005 – 11/2006
Dobry Dom - Real Estate Agency – Wroclaw, Poland
 Presentation of the properties and liaison with other real estate agencies in Poland
 Building database of houses, flats and apartments
 Notary co-operation and preparation of all legal documentation

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Education
Master’s degree - International Relationships – from 1998 to 2003
Specialization: European Integration
University of Wroclaw, Poland
 Main subjects included: history, economics, politics, ethics, sociology, psychology,
institutions and law of the EU, English.
Professional development activities
 Lean Six Sigma methodology – yellow belt certificate
 Excel 2016 Essential Training on Lynda.com
 SharePoint Online Essential Training on Lynda.com
Languages
 Polish – native,
 English – fluent,
 German and Russian – basic
Interests and activities
Tennis, travelling, movies, classical music, history, psychology, politics, playing chess,
photography, art, literature