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Prudential Real Estate
       Q1 Consumer Outlook Survey
                                             April 9, 2013




1   © Copyright 2012 Daniel J Edelman Inc.
METHODOLOGY
                            WHO                                HOW MANY                      WHEN                       WHERE


                                                                                                                          ?
Targeted sample of Americans in the market for         Total: n=2,500                Data Collection Occurred   Online Custom Survey
buying or selling a home:                              (Margin of Error = +/-2.0%)   February 2013

•       1,000 “Recent Transactors” – Bought/sold       Recent Transactors n=1000
        home within the last year                      (Margin of Error = +/-3.1%)

•       1,000 “Likely Transactors” – Indicated they    Likely Transactors n=1000
        are likely to buy/sell home within the next    (Margin of Error = +/-3.1%)
        year

•       500 “Contemplators” – Considered but did not   Contemplators n=500
        buy/sell within the past year                  (Margin of Error =+/-4.4%)




    2      © Copyright 2012 Daniel J Edelman Inc.
SEGMENTATIONS
    CONTEMPLATORS

              AGE

           INCOME

          GENDER

        EDUCATION

      EMPLOYMENT

    MARITAL STATUS

          PARENTS

            FAMILY

           REGION

3        ETHNICITY     TRACKING DATA
KEY FINDINGS
        MARKET ON THE MEND                       SPRING BUYING SEASON: BUYERS                       CONTEMPLATORS REMAIN
                                                  AND SELLERS ARE MOTIVATED                              IN THE GAME
 77% of consumers feel confident about
  market and property value recovery             Rising optimism adds an additional           Contemplator confidence in the real
       A 4% point increase from end-of-          dimension to the spring buying season         estate market and property values rose
         year and 7% points from one year              BUYERS:                                  12 points from mid-2012
         ago                                            are most inspired by a good deal
                                                        will consider alternatives if they    Contemplator favorability of the real
 Owning a home is CONSISTENTLY                           don’t find the home of their          estate market is also up 10 percentage
  important to over 96% of Americans                      dreams this season                    points from Q2 2012
       Owning a home is especially                     Believe home buying will be
         important to women as well as                    easier this spring because           Contemplators are still waiting for the
         Generations X and Y                              homeowners want to sell               right opportunity
                                                       SELLERS:
 The time to buy is still now, with 87%                are determined to sell this spring
  saying Americans should buy homes while                 season and will continue to try
  rates and home prices are low                           and sell their home if they don’t
                                                          sell
                                                        need to find the right home first


  4    © Copyright 2012 Daniel J Edelman Inc.
Market on the Mend

   © Copyright 2012 Daniel J Edelman Inc.
People feel that the real estate market and property
values will recover                                                                                                                                   Younger generations are
                                                                                                                                                     more confident that the real
                                                                                                                                                     estate market will begin to
                                                                                                              77%                                   80%
                                                                                                                                                              recover
                                                                                                                                                            79%
                                                                                                                                                                    75%      73%
                                                   72%                           73%
                      70%
                                                                                                                                                    25-34 35-44 45-54 55-64


                                                                                                                                                     81%    79%
                                                                                                                                                                    76%
                                                                                                                                                                           72%

                                Very Confident/Confident/Somewhat Confident
                                                                                                                                                      S      W      NE     MW
                           Q1 2012              Q2 2012               EOY Q3/4 2012                      Q1 2013

Q13. Considering the US economy’s ongoing recovery from the “Great Recession,” how confident do you feel that the real estate market and property
values will at least begin to recover in the next year or two? Top 3 Box, 5-point scale (Very confident, Confident, Somewhat Confident, Not Very
Confident, Not At All Confident)
 6    © Copyright 2012 Daniel J Edelman Inc.
Favorability perception of the real estate market has increased
                                                                                                                                                    Younger generations have a
                              Overall Perception of U.S. Real Estate Market                                                                         more favorable perception of
                                                                                                                                                      the real estate market

                                                                                                                                                    71%     73%
                                                                                                                                                                     62%
                    64%             63%           65%                                                                                                                         56%



                                                                                                                                                    25-34 35-44 45-54 55-64
                                                                                       37%            37%                                           Favorable + Somewhat Favorable
                                                                                                                    34%




                               Favorable                                                       Unfavorable
                              Total Q2 2012               Total EOY Q3/Q4 2012                      Total EOY Q1 2013

Q12. Based on your personal experience and/or what you know about the process of buying and selling homes, what is your overall perception of the
residential real estate market in the United States?
 7    © Copyright 2012 Daniel J Edelman Inc.
While confident, Americans are also cautious about the
recovery
                                                                                                                           Younger respondents and
                                                                                                                          those in the South are less
                                            Thoughts on “projected” housing recovery                                    likely to say that the housing
                                                                                                                             recovery will be slow
                                                                                                                                        44%      47%
          42%                                                                                                           39%     40%



                                                                                                                        25-34 35-44 45-54 55-64
                                20%

                                                     12%
                                                                         10%              9%               6%
                                                                                                                                        45%     47%
                                                                                                                                42%
     It will be slow       A legitimate         There is no          Homes bought       A bidding war Another Housing    35%
                          uptick in home      housing recovery        out by large     between buyers     Bubble
                              buying                                    financial        and sellers
                                                                    institutions, like
                                                                   banks and private                                      S      W      MW       NE
                                                                   equity companies



     Q35w2. What are your thoughts on the projected housing recovery?
 8     © Copyright 2012 Daniel J Edelman Inc.
Ultimately, owning a home remains important to 96% of Americans
                                                                                                              All age groups believe that owning a
                                                                                                              home is important. Women are more
                                                 Importance of Owning a Home                                     likely than men to say it is Very
                                                                                                                             Important
 78%
           75%        74%                                                                                            97%      98%      96%         95%
                                                      96%

                                                                                                                    25-34 35-44 45-54 55-64
                                                                                                                     Very Important + Somewhat Important

                                                                                                                          78%

                                               21%   22%                                                                                     70%
                                   20%
                                                                  2%     3%     3%     1%       1%    1%
                                                                                                                        Women                Men
     Very Important               Somewhat Important              Not Very Important   Not At All Important
                                                                                                                                  Very Important
                       Total Q2 2012             Total EOY Q3/4 2012            Total Q1 2013

Q21. How important is owning a home to you? Select one response
 9    © Copyright 2012 Daniel J Edelman Inc.
And Americans are aware of market opportunities

                                      13%

                                                                                                                         74%
                                                                                                  “With interest rates at historically
                                                                                                  low levels, now is a great time for
                                                                                                                 me to buy a home”
                                                                                                                                   Q25

                                                     87%
                                                                Q27

Americans should buy homes while mortgage rates and average home prices are low
Rates and prices may decline further so people should wait to buy
 Q27. Which of the following is closer to your view?
 Q25. How strongly do you agree or disagree with the following statements? NET Agree, Top 2 Box
 Strongly Agree, Agree, Somewhat Agree, Somewhat Disagree, Disagree
 10    © Copyright 2012 Daniel J Edelman Inc.
The Spring Buying Season: Buyers and Sellers
Are Motivated




   © Copyright 2012 Daniel J Edelman Inc.
Buyers want good deals and job stability before purchasing a
home this spring season
                                                                                                                                      Consumers WITHOUT children are
                                                                                                                                      significantly more likely to look for a
Top factors most important for home purchasing this upcoming Spring season                                                            good deal compared to those WITH
                                                                                                                                                     children

                                                                                                                                                   77%              83%
          80%

                                    59%                     56%                                                                              WITH Children       WITHOUT
                                                                                                                                                                 Children
                                                                                     40%                                                            Want a “GOOD DEAL”
                                                                                                              35%
                                                                                                                                   25%
                                                                                                                                                          4%

     A good deal              Job stability        An abundance of Wanting to have                         A good             Good weather in            other
                                                    homes on the    a place with                        Broker/Agent            the Spring
                                                       market       outside living                                                Season
                                                                       space

Q28W2. Please choose the top three factors you believe to be the most important for home purchasing this upcoming Spring season.

12    © Copyright 2012 Daniel J Edelman Inc.
Consumers who feel it will be easier to buy a home this spring
season feel it because homeowners want to sell and a belief that
there is a large inventory
                                                        Easier to buy because …

             69%
                                         64%                        63%                        61%


                                                                                                               38%



                                                                                                                              5%

 Homeowners want Home prices are                               Economy is             Home prices are Homebuyers will        Other
     to sell     low because of                                 improving               lower than     be able to spend
                  large inventory                                                        expected     less than originally
                                                                                                           intended


     Q33W2. Why might it be easier to buy a home this Spring season? Base = respondents who chose easier
13     © Copyright 2012 Daniel J Edelman Inc.
Consumers are motivated to find a home

                       If you don’t find the home of your dreams this spring season what are you most
                                                          likely to do
                48%


                                                    26%

                                                                                         10%         7%    9%

  I plan to continue to   I plan to wait until next No matter what it takes, I I plan to build my own     Other
shop around and would              season           am determined to buy a              home
  consider alternative                                 home this season
areas in which I wouldn’t
        normally


     Q36W2. If you don't find the home you dreamed of this Spring, what are you most likely to do?
14     © Copyright 2012 Daniel J Edelman Inc.
Sellers are determined to sell this spring season
                       If you don’t sell your home this spring season, what do you plan to do with
                                                        the home?

             87%


                                           67%
                                                                     62%



                                                                                                  36%
                                                                                                                              33%


                                                                                                                                                  15%

   Continue to try to sell my   Consult with my broker/agent    Make repairs to or       Use my home as a down      Rent all or part of my home   Other
            home                 on how to better market my    redecorate my home        payment or leverage for
                                            home                                            another purchase


   Q41AW2. If you cannot sell your home this Spring season, please choose the top three options for what you plan to do with your current home?
   Base = sellers
15    © Copyright 2012 Daniel J Edelman Inc.
In order to sell, sellers want to find the right house to buy,
and to make a profit
                                                                                                                                                        Top Reasons for Selling:

                                                                                                                                                         23%               22%

                                            What would it actually take to sell your home?
      46%
                      43%                                                                                                                          Relocation          Buy a better
                                                                                                                                                                         home
                                     30%
                                                     27%            25%
                                                                                                                                                               20%
                                                                                    17%            15%             14%            13%
                                                                                                                                                8%
   I need to find I have to make I need to feel I need to make I need to get at An all cash sale Prices need to I need to know        My        Other        None of the
  the right house     a profit     right about    sure I won't   least what I                    go up for me to how prices      broker/agent                  above
     to buy first                    general       have any       paid for my                     sell, to cover might increase must make me
                                    economic       financing        home                          my mortgage over the next 5 aware of all my
                                   conditions       troubles                                                         years          options




   Q39W2. What will it take for you to sell your home this Spring season?
   Q38AW2 : What would motivate you to sell your home this Spring season?
16   © Copyright 2012 Daniel J Edelman Inc.
Contemplators Remain in the Game




   © Copyright 2012 Daniel J Edelman Inc.
Contemplator confidence is up 12 percentage points from Q2
2012

                              64%                                                                          67%                                      69%
                                                                    57%




                                                     Very Confident/Confident/Somewhat Confident

                                                Q1 2012               Q2 2012               EOY Q3/4 2012                     Q1 2013
Q13. Considering the US economy’s ongoing recovery from the “Great Recession,” how confident do you feel that the real estate market and property
values will at least begin to recover in the next year or two? Top 3 Box, 5-point scale (Very confident, Confident, Somewhat Confident, Not Very
Confident, Not At All Confident)
18    © Copyright 2012 Daniel J Edelman Inc.
Similarly, Contemplator NET favorability jumped 10 percentage
points from Q2 2012



                                                                               50%                               52%
                                               42%



                                NET Favorable + Somewhat Favorable Perception of Real Estate Market


                                                                   Total Q2 2012            Total EOY Q4 2012             Total Q1 2013
Q12. Based on your personal experience and/or what you know about the process of buying and selling homes, what is your overall perception of the
residential real estate market in the United States?
19    © Copyright 2012 Daniel J Edelman Inc.
Consistent with end-of-year findings, waiting for the right opportunity
is the reason for Contemplators’ not buying or selling
                                                            Reasons for Not Buying/Selling
                                                                                                                                                                 41%
                                     Waiting for right opportunity                                                                                                      44%

                                                                                                                                           31%
                      I just haven’t found the home I want yet                                                                               32%

                                                                                                                                      29%
                                     Trying to save more money                                                                               32%

                                                                                                                                         30%            Contemplators EOY Q3/4
                                      Instability of U.S. economy                                                                          31%
                                                                                                                                                        Contemplators Q1 2013
                                                                                                                                 27%
                                          Not sure about finances                                                             25%

                                                                                                                                      29%
       I’m worried I won’t be able to sell my current home                                                                 24%

                                                                                                                19%
   I’m not confident I can set the right price for my home                                                    18%

Q16. Earlier in the survey, you indicated that you’ve been considering buying or selling a home for the past year. For what reasons, if any, have you not yet bought or sold a
home? Select all that apply.
Not Included: I’m worried that home values haven’t stopped dropping, I’m worried about my job/employment, I’m nervous about having a new mortgage, Lack of focus/time,
Lack of knowledge/overwhelmed by process, Attachment/Memories associated with current home, I’m not confident I can bid the right price for a new home, Other
20     © Copyright 2012 Daniel J Edelman Inc.
Prudential Real Estate
Q1 Consumer Outlook Survey
   © Copyright 2012 Daniel J Edelman Inc.

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Prudential Real Estate Q1 2013 Outlook Survey

  • 1. Prudential Real Estate Q1 Consumer Outlook Survey April 9, 2013 1 © Copyright 2012 Daniel J Edelman Inc.
  • 2. METHODOLOGY WHO HOW MANY WHEN WHERE ? Targeted sample of Americans in the market for Total: n=2,500 Data Collection Occurred Online Custom Survey buying or selling a home: (Margin of Error = +/-2.0%) February 2013 • 1,000 “Recent Transactors” – Bought/sold Recent Transactors n=1000 home within the last year (Margin of Error = +/-3.1%) • 1,000 “Likely Transactors” – Indicated they Likely Transactors n=1000 are likely to buy/sell home within the next (Margin of Error = +/-3.1%) year • 500 “Contemplators” – Considered but did not Contemplators n=500 buy/sell within the past year (Margin of Error =+/-4.4%) 2 © Copyright 2012 Daniel J Edelman Inc.
  • 3. SEGMENTATIONS CONTEMPLATORS AGE INCOME GENDER EDUCATION EMPLOYMENT MARITAL STATUS PARENTS FAMILY REGION 3 ETHNICITY TRACKING DATA
  • 4. KEY FINDINGS MARKET ON THE MEND SPRING BUYING SEASON: BUYERS CONTEMPLATORS REMAIN AND SELLERS ARE MOTIVATED IN THE GAME  77% of consumers feel confident about market and property value recovery  Rising optimism adds an additional  Contemplator confidence in the real  A 4% point increase from end-of- dimension to the spring buying season estate market and property values rose year and 7% points from one year BUYERS: 12 points from mid-2012 ago  are most inspired by a good deal  will consider alternatives if they  Contemplator favorability of the real  Owning a home is CONSISTENTLY don’t find the home of their estate market is also up 10 percentage important to over 96% of Americans dreams this season points from Q2 2012  Owning a home is especially  Believe home buying will be important to women as well as easier this spring because  Contemplators are still waiting for the Generations X and Y homeowners want to sell right opportunity SELLERS:  The time to buy is still now, with 87%  are determined to sell this spring saying Americans should buy homes while season and will continue to try rates and home prices are low and sell their home if they don’t sell  need to find the right home first 4 © Copyright 2012 Daniel J Edelman Inc.
  • 5. Market on the Mend © Copyright 2012 Daniel J Edelman Inc.
  • 6. People feel that the real estate market and property values will recover Younger generations are more confident that the real estate market will begin to 77% 80% recover 79% 75% 73% 72% 73% 70% 25-34 35-44 45-54 55-64 81% 79% 76% 72% Very Confident/Confident/Somewhat Confident S W NE MW Q1 2012 Q2 2012 EOY Q3/4 2012 Q1 2013 Q13. Considering the US economy’s ongoing recovery from the “Great Recession,” how confident do you feel that the real estate market and property values will at least begin to recover in the next year or two? Top 3 Box, 5-point scale (Very confident, Confident, Somewhat Confident, Not Very Confident, Not At All Confident) 6 © Copyright 2012 Daniel J Edelman Inc.
  • 7. Favorability perception of the real estate market has increased Younger generations have a Overall Perception of U.S. Real Estate Market more favorable perception of the real estate market 71% 73% 62% 64% 63% 65% 56% 25-34 35-44 45-54 55-64 37% 37% Favorable + Somewhat Favorable 34% Favorable Unfavorable Total Q2 2012 Total EOY Q3/Q4 2012 Total EOY Q1 2013 Q12. Based on your personal experience and/or what you know about the process of buying and selling homes, what is your overall perception of the residential real estate market in the United States? 7 © Copyright 2012 Daniel J Edelman Inc.
  • 8. While confident, Americans are also cautious about the recovery Younger respondents and those in the South are less Thoughts on “projected” housing recovery likely to say that the housing recovery will be slow 44% 47% 42% 39% 40% 25-34 35-44 45-54 55-64 20% 12% 10% 9% 6% 45% 47% 42% It will be slow A legitimate There is no Homes bought A bidding war Another Housing 35% uptick in home housing recovery out by large between buyers Bubble buying financial and sellers institutions, like banks and private S W MW NE equity companies Q35w2. What are your thoughts on the projected housing recovery? 8 © Copyright 2012 Daniel J Edelman Inc.
  • 9. Ultimately, owning a home remains important to 96% of Americans All age groups believe that owning a home is important. Women are more Importance of Owning a Home likely than men to say it is Very Important 78% 75% 74% 97% 98% 96% 95% 96% 25-34 35-44 45-54 55-64 Very Important + Somewhat Important 78% 21% 22% 70% 20% 2% 3% 3% 1% 1% 1% Women Men Very Important Somewhat Important Not Very Important Not At All Important Very Important Total Q2 2012 Total EOY Q3/4 2012 Total Q1 2013 Q21. How important is owning a home to you? Select one response 9 © Copyright 2012 Daniel J Edelman Inc.
  • 10. And Americans are aware of market opportunities 13% 74% “With interest rates at historically low levels, now is a great time for me to buy a home” Q25 87% Q27 Americans should buy homes while mortgage rates and average home prices are low Rates and prices may decline further so people should wait to buy Q27. Which of the following is closer to your view? Q25. How strongly do you agree or disagree with the following statements? NET Agree, Top 2 Box Strongly Agree, Agree, Somewhat Agree, Somewhat Disagree, Disagree 10 © Copyright 2012 Daniel J Edelman Inc.
  • 11. The Spring Buying Season: Buyers and Sellers Are Motivated © Copyright 2012 Daniel J Edelman Inc.
  • 12. Buyers want good deals and job stability before purchasing a home this spring season Consumers WITHOUT children are significantly more likely to look for a Top factors most important for home purchasing this upcoming Spring season good deal compared to those WITH children 77% 83% 80% 59% 56% WITH Children WITHOUT Children 40% Want a “GOOD DEAL” 35% 25% 4% A good deal Job stability An abundance of Wanting to have A good Good weather in other homes on the a place with Broker/Agent the Spring market outside living Season space Q28W2. Please choose the top three factors you believe to be the most important for home purchasing this upcoming Spring season. 12 © Copyright 2012 Daniel J Edelman Inc.
  • 13. Consumers who feel it will be easier to buy a home this spring season feel it because homeowners want to sell and a belief that there is a large inventory Easier to buy because … 69% 64% 63% 61% 38% 5% Homeowners want Home prices are Economy is Home prices are Homebuyers will Other to sell low because of improving lower than be able to spend large inventory expected less than originally intended Q33W2. Why might it be easier to buy a home this Spring season? Base = respondents who chose easier 13 © Copyright 2012 Daniel J Edelman Inc.
  • 14. Consumers are motivated to find a home If you don’t find the home of your dreams this spring season what are you most likely to do 48% 26% 10% 7% 9% I plan to continue to I plan to wait until next No matter what it takes, I I plan to build my own Other shop around and would season am determined to buy a home consider alternative home this season areas in which I wouldn’t normally Q36W2. If you don't find the home you dreamed of this Spring, what are you most likely to do? 14 © Copyright 2012 Daniel J Edelman Inc.
  • 15. Sellers are determined to sell this spring season If you don’t sell your home this spring season, what do you plan to do with the home? 87% 67% 62% 36% 33% 15% Continue to try to sell my Consult with my broker/agent Make repairs to or Use my home as a down Rent all or part of my home Other home on how to better market my redecorate my home payment or leverage for home another purchase Q41AW2. If you cannot sell your home this Spring season, please choose the top three options for what you plan to do with your current home? Base = sellers 15 © Copyright 2012 Daniel J Edelman Inc.
  • 16. In order to sell, sellers want to find the right house to buy, and to make a profit Top Reasons for Selling: 23% 22% What would it actually take to sell your home? 46% 43% Relocation Buy a better home 30% 27% 25% 20% 17% 15% 14% 13% 8% I need to find I have to make I need to feel I need to make I need to get at An all cash sale Prices need to I need to know My Other None of the the right house a profit right about sure I won't least what I go up for me to how prices broker/agent above to buy first general have any paid for my sell, to cover might increase must make me economic financing home my mortgage over the next 5 aware of all my conditions troubles years options Q39W2. What will it take for you to sell your home this Spring season? Q38AW2 : What would motivate you to sell your home this Spring season? 16 © Copyright 2012 Daniel J Edelman Inc.
  • 17. Contemplators Remain in the Game © Copyright 2012 Daniel J Edelman Inc.
  • 18. Contemplator confidence is up 12 percentage points from Q2 2012 64% 67% 69% 57% Very Confident/Confident/Somewhat Confident Q1 2012 Q2 2012 EOY Q3/4 2012 Q1 2013 Q13. Considering the US economy’s ongoing recovery from the “Great Recession,” how confident do you feel that the real estate market and property values will at least begin to recover in the next year or two? Top 3 Box, 5-point scale (Very confident, Confident, Somewhat Confident, Not Very Confident, Not At All Confident) 18 © Copyright 2012 Daniel J Edelman Inc.
  • 19. Similarly, Contemplator NET favorability jumped 10 percentage points from Q2 2012 50% 52% 42% NET Favorable + Somewhat Favorable Perception of Real Estate Market Total Q2 2012 Total EOY Q4 2012 Total Q1 2013 Q12. Based on your personal experience and/or what you know about the process of buying and selling homes, what is your overall perception of the residential real estate market in the United States? 19 © Copyright 2012 Daniel J Edelman Inc.
  • 20. Consistent with end-of-year findings, waiting for the right opportunity is the reason for Contemplators’ not buying or selling Reasons for Not Buying/Selling 41% Waiting for right opportunity 44% 31% I just haven’t found the home I want yet 32% 29% Trying to save more money 32% 30% Contemplators EOY Q3/4 Instability of U.S. economy 31% Contemplators Q1 2013 27% Not sure about finances 25% 29% I’m worried I won’t be able to sell my current home 24% 19% I’m not confident I can set the right price for my home 18% Q16. Earlier in the survey, you indicated that you’ve been considering buying or selling a home for the past year. For what reasons, if any, have you not yet bought or sold a home? Select all that apply. Not Included: I’m worried that home values haven’t stopped dropping, I’m worried about my job/employment, I’m nervous about having a new mortgage, Lack of focus/time, Lack of knowledge/overwhelmed by process, Attachment/Memories associated with current home, I’m not confident I can bid the right price for a new home, Other 20 © Copyright 2012 Daniel J Edelman Inc.
  • 21. Prudential Real Estate Q1 Consumer Outlook Survey © Copyright 2012 Daniel J Edelman Inc.