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Manage Multiple Content Streams Like
Monster.com
PRSA Digital Impact
April 3, 2012
The Presenters
Kathy O’Reilly, Monster Worldwide
> Sr Director, Social Media & Public Relations
> 20+ years in TV production, PR, media relations
and social media
> @kathyoreilly
Doug Haslam, Voce
Communications/Porter Novelli
> Agency Account Lead
> 20+ years in communications, from
radio/journalism to tech PR to social media
> @dough
2
PRSA Digital Impact - April 3, 2012
Monster History
1994 – Founded
2007 – Seeker Blog Launched
2010 – MonsterThinking Blog Launched
2007 – Joined Twitter
2009 – Facebook
2011 – BeKnown Blog Launched
2012 – 13+ Primary Social Media
Channels Launched to Date (US)
3
PRSA Digital Impact - April 3, 2012
Voce Communications/Porter Novelli
4
PRSA Digital Impact - April 3, 2012
“Hub & Spoke” for Monster
5
PRSA Digital Impact - April 3, 2012
Content Planning and Voices
Editorial Calendar
Voice and Tone
> Recruiter/Employer Audience
> “Seeker” Audience
> Corporate Voice/Thought Leadership
> Guests
6
PRSA Digital Impact - April 3, 2012
Monitoring and Response
Process
Speed
Message Coordination
7
PRSA Digital Impact - April 3, 2012
Measurement
Goals (Define “Success”)
>“Macro” Measures
Benchmarking
Metrics (Know what to ignore)
>“Micro” Measures
Coordination
>On-Domain  Off-Domain
8
PRSA Digital Impact - April 3, 2012
Measurement
Goals (Define “Success”)
>“Macro” Measures
Benchmarking
Metrics (Know what to ignore)
>“Micro” Measures
Coordination
>On-Domain  Off-Domain
Data Lies - Trends Don’t
9
PRSA Digital Impact - April 3, 2012
Measurement – Macro Measures
10
PRSA Digital Impact - April 3, 2012
Measurement – Micro Measures
11
PRSA Digital Impact - April 3, 2012
Measurement – Reporting
12
PRSA Digital Impact - April 3, 2012
Tools
13
PRSA Digital Impact - April 3, 2012
Some Resources
Mashable.com
Socialmediatoday.com
Socialmediaexplorer.com
SocialMedia.org
SNCR.org
Our Peers
14
PRSA Digital Impact - April 3, 2012
Thank You
Kathy O’Reilly (@kathyoreilly)
Doug Haslam (@DougH)

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PRSA Digital Impact 2012 - Manage Multiple Content Streams Like Monster.com

Editor's Notes

  1. Big tool, little tools free and expensive. No one tool to do everything. Kathy- process of evaluation (more?) Radian6 Prime Research Doug – Agency side vigilance in uncovering new tools nimble point solutions (like Tweetrtreach) to fulfill immediate requests Complementing comprehensive monitoring tool with p[oint solutions (Topst “accessorizing with plug-in tools like Bit.ly and Stocktiwts to help certain parts of program (Tracking links and financial call chatter)