Provide Help Where It's Needed: Working Cross-Functionally To Build Customer-Centric Support by Craig Stoss
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This document discusses the importance of providing customer support across different departments to build customer-centric support. It emphasizes working together across functions to focus on helping customers where needed. The document is from SD Expo Americas 2019 and was authored by Craig Stoss from Arctic Wolf.
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- 1. PROVIDE HELP WHERE IT'S NEEDED: WORKING CROSS- FUNCTIONALLY TO BUILD CUSTOMER- CENTRIC SUPPORT SD EXPO AMERICAS 2019 #sdexpo Craig Stoss SD: @Craig Stoss Arctic Wolf