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S18Tech Defining New Wave of Design Engineering Page | 1
Brilliant Sigma Web Pvt. Ltd.
A-6, Sector-16, Noida, info@brilliantsigmaweb.in, www.brilliantsigmaweb.in,
Brilliant Sigma Web Pvt. Ltd. Proposal for
Online Website Portal for buying and selling
Submitted by –
Brilliant Sigma Web Pvt.Ltd.
Office: 0120 - 4154465 ,+91-7042973416
Skype: Sadhana.pal3
Email: palsadhana90@gmail.com
Project Proposal Guide Line
S.No. Deliverables Page No.
S18Tech Defining New Wave of Design Engineering Page | 2
I Company Profile 02 – 22
II Project Plan 23 - 26
III Estimated total cost of the project 27 - 29
I. Company Profile:
Serevr18 Tech (P) Ltd. is a professional company headed by Engineers, MBAs from Premier Institutes and
with over5+ years of experience in IT industry.
We have core expertise in developing turnkey projects on CRM & ERP, Software Development, Custom
Application Development, Ecommerce Website Development using custom software programming
including .NET, C#.NET, PHP, Open Source, JAVA, J2ME, J2EE, Oracle, Mobile Application and AJAX. We
have workedextensively withClients from the US, UK, China and India.
I.1. Technical Capacity:
Education Background – B.E. (Engineering), B.Tech (Bachelor of technology), B.C.A (Bachelors in
Computer Application) M.C.A. (Masters in Computer Applications), B.B.A (Bachelors of Business
Administration), M.B.A (Master of Business Administration).
Technical Background – C#, C++, SQL 2005/2008, Oracle 10g/11i, CATIA, U.G, AutoCAD, PHP, MySQL,
ASP.net, AJAX.
I.2. Our Expertise:
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I.3. Our Strengths:
 Our rich experience in application development helps us to better understand clients’
requirements.
 Our team of experts helps clients reconstruct existing processes and implementing new
methodologies.
 Our strong development team continuously upgrades existing products and introduces new
technologies and products.
 Our implementation team assists clients with installations, implementation of solutions in a
systematic manner, training and handing overof systems.
 Use of latest technologies for application development. Our experts continually update their
technical skills.
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II.1. OBJECTIVE:
The client wants an online marketplace where one can buy and sell anything from cars to clothes, find a
job, lookup local events, find a pet and lots more... all in your local area.
The website is a useful tool for managing the details of data placed at different locations and the admin can
manage the entire stock from a single window thereby eliminating the ambiguity and errors that occur in
manual data storage.
Some of the salient features of the application wouldbe:
 Elimination of decentralization and redundancy of data
 Time saving searching
 Generating reports
 Multiple user access
 Vendor records
II.2. Statement of ScopeofWork:
Proposed solution scope is limited to developing the web based application for Clubs and Membership
Organizations would be any type of organization that persons join or affiliate themselves to in order to
further some cause or interest. These organizations include among others, sporting groups, churches and
professional bodies or association.
The proposed solution would include the followingUsers:
 TheAdministrator -responsible forthe day to day operations of the organization.
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 ExecutiveMember -generally elected individuals that serve fixed or flexible term periods.
 General Clerical Staffs -This wouldbe support staff that may be temporary or permanent staff.
 Members-that would access the system for information, knowledge sharing, purchases and
communication with the organization.
 General Public-forenquiry and read only information
Functional Requirements
Site will have followingModule.
• PublicModule(Completewebsite)
• LoginModule
• SuperAdminModule
• AdminModule
• ClassifiedAd
• Personal Module
• AdultModule
• Buy/Sell Module
• PropertyModule
• JobsModule
• Service Module
• VEHICLES Module
• Service Module
• SMS APIIntegration Module
• Chat APIIntegration
PublicModule
• website module
Login Module
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• LoginFunctionality
Super AdminModule
• Dashboard
• AdminDashboard
• AdminProfile
• MemberSection
• MemberList
• MemberProfile Review forapproval
• EditProfile
• MemberActivate/Deactivate Feature
• Category Management
• AddNewCategory/SubCategory
• Edit/DeleteCategory/SubCategory
• CategoryActivate/DeactivateProcess
• ClassifiedAdsSection
• ClassifiedAdsList
• AdsCategorydetailsview
• Edit/DeleteClassifiedAds
• AdsReviewandapproval/disapproval Process
• ListingApproval/Disapproval SMS/email alertSystem
• Personal Module
• Personal ListingList
• Personal Listingdetailsview
• Edit/DeleteListing
• ListingReviewandapproval/disapproval Process
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• ListingApproval/Disapproval SMS/email alertSystem
• ADULT Module
• ADULT ListingList
• ADULT Listingdetailsview
• Edit/DeleteListing
• Listing Reviewandapproval/disapprovalProcess
• ListingApproval/Disapproval SMS/email alertSystem
• BUY & SELL ADMIN
• ListingList
• Listingdetailsview
• Edit/DeleteListing
• Listing Reviewandapproval/disapprovalProcess
• ListingApproval/Disapproval SMS/email alertSystem
• VEHICLES ADMIN
• VEHICLES ListingList
• VEHICLES Listingdetailsview
• Edit/DeleteListing
• Listing Reviewandapproval/disapprovalProcess
• ListingApproval/Disapproval SMS/email alertSystem
• JOBS ADMIN
• JOBSListingList
• JOBS Listingdetailsview
• Edit/DeleteListing
• Listing Reviewandapproval/disapprovalProcess
• ListingApproval/Disapproval SMS/email alertSystem
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• PROPERTY ADMIN
• PROPERTY ListingList
• PROPERTY Listingdetailsview
• Edit/DeleteListing
• Listing Reviewandapproval/disapprovalProcess
• ListingApproval/Disapproval SMS/email alertSystem
•
• SERVICES ADMIN
• SERVICESListingList
• SERVICESListingdetailsview
• Edit/DeleteListing
• Listing Reviewandapproval/disapprovalProcess
• ListingApproval/Disapproval SMS/email alertSystem
ADMIN Module Management
• PERSONALS ADMIN
• InquiryList
• InquiryDetails
• ListingRequestList
• ListingDetailsview
• PersonalsCategoryPostProcess
• ListingApproval/Disapprove RequestCategorization
• AddNewListing(IncludingNew Formdesigningand All)
• Edit/Delete Listing
• ListingApproval/Disapproval SMS/email alertSystem
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• ADULT ADMIN
• InquiryList
• InquiryDetails
• ListingRequestList
• ListingDetailsview
• AddNewListing(IncludingFormdesigningand All)
• Edit/Delete Listing
• ListingApproval/Disapprove RequestCategorization
• ListingApproval/Disapproval SMS/email alertSystem
• BUY & SELL ADMIN
• InquiryList
• InquiryDetails
• ListingRequestList
• ListingDetailsview
• ListingApproval/Disapprove RequestCategorization
• AddNewListing(IncludingFormdesigningand All)
• Edit/Delete Listing
• ListingApproval/Disapproval SMS/email alertSystem
• VEHICLES ADMIN
• InquiryList
• InquiryDetails
• ListingRequestList
• ListingDetailsview
• ListingApproval/Disapprove RequestCategorization
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• AddNewListing(IncludingFormdesigningand All)
• Edit/Delete Listing
• ListingApproval/Disapproval SMS/email alertSystem
• JOBS ADMIN
• InquiryList
• InquiryDetails
• JobsRequestList
• JobsListingDetailsview
• ListingApproval/Disapprove RequestCategorization
• AddNewListing(IncludingFormdesigningand All)
• Edit/Delete Listing
• ListingApproval/Disapproval SMS/email alertSystem
• PROPERTY ADMIN
• InquiryList
• InquiryDetails
• PropertyListingList
• PropertyListingDetailsview
• ListingApproval/Disapprove RequestCategorization
• AddNewListing(IncludingFormdesigningand All)
• Edit/DeleteListing
• ListingApproval/Disapproval SMS/email alertSystem
• SERVICES ADMIN
• InquiryList
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• InquiryDetails
• ServicesListingList
• ServicesListingDetailsview
• ListingApproval/Disapprove RequestCategorization
• AddNewListing(IncludingForm designingand All)
• Edit/Delete Listing
• ListingApproval/Disapproval SMS/email alertSystem
MEMBER ADMIN MODULE
• Dashboard
• Dashboard
• Profile management
• MemberPost
• InquiryList
• InquiryDetails
• NewPostList
• Postcategorizationfilter
• PostDetails View.
• AddNewListing(IncludingFormdesigningand All)
• Edit/DeletePost
• Delete Post
• ListingApprove/disapproveemailandsmsAlertSystem
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II.3. ProposedSolution
The proposed system would be accessible by multiple users on the network at the same time without any
need to install any special software. Below are the features, proposed in the system:
o PublicModule
o Login Module
o Super AdminModule
o BUY & SELL ADMIN
o VEHICLES ADMIN
o JOBS ADMIN
o PROPERTY ADMIN
o SERVICES ADMIN
o ADMIN Module Management
o PERSONALS ADMIN
o ADULT ADMIN
o BUY & SELL ADMIN
o VEHICLES ADMIN
o JOBS ADMIN
o PROPERTY ADMIN
o SERVICES ADMIN
o MEMBER ADMIN MODULE
o Blogs and Forum Module
o Live Chat
o FAQ
o AdvertisementManagementModule
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o SubscriptionModule
o Reviewsand Ratings Module
o Reports (All the reportsavailable in the systemwill be able to exportto word/excel/csv/pdf
format.
o Dashboard
o Payment GatewayIntegration
o Search FacilityModule
o LoginModule
o SignIn Module
o Social mediaIntegration:Facebook,Twitter,Linkedin,etc.
II.4. WorkflowofthewebsitePortal:
II.4.1. AdminSection– SecuredLogin:
The administrator of the System will have a secured login section from where he can control the entire
backend/features mentioned below. A unique username and password will be provided to the
administrator to login on the website. He can thus create/delete/edit multiple CMS users.
II.4.2. CMS (ContentManagementSystem):
This Content Management Systems is a web interface allowing authorized users to manageedit the
content of the Dynamic Pages. This system will be provided through an easy to use menu system and a
WYSIWYG (MS Word Type) editor, allowing users to edit the HTML content in the application in the same
manner as using a word processing package. The Administrator can update content forpages.
Some of the benefits of using the CMS are follows:
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Quick updates can be done by the authorized user himself, thereby resulting in less dependency on the
Developer
 Can be used without any prior technical knowledge
 Content can be edited and pasted from MS Word directly
 Overall design consistency can be maintained
 Archival feature available for almost all the modules
II.4.3. User ManagementModule:
This module allows managing users, and roles defined in the default security realm. You must be
logged in as a member of the Administrators or Integration Administrators group to add, delete, or
modify a user, or role. Users can be Administrator, Executive Members, General Clerical Staffs,
Members, General Public. Following are the major functionalities available in this module:
 View and Edit User: View a list of users. For each user, the user name, group membership, and
associated authentication provider are displayed. Delete one or more users.
 Add New User: Add a user by assigning a unique name and password. Optionally, assign a group
membership to the user.
 View User Details: View user properties.
 Edit User Details: Change user properties. Update the password or assign the user to one or more
groups.
 View and Edit Roles: View a list of roles. Role name and provider name are displayed. Delete one
or more roles.
 Add New Roles: Add a role by assigning a unique role name and defining the conditions that
constitute the role statement.
 Viewing and Changing Role condition.
 Reviews, analytics and dashboard reports
 Print, View Reports.
II.4.4. EmployeeModule:
Maintains complete employee information with timesheet tracking, feature, function and module level
access right assignments. The Employee Module maintains all relevant employee related information,
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including different types of personal information, detailed qualifications and work experience, job related
information etc. Information captured in this module is utilized by all other modules, thus eliminating data
redundancy. Following are the major functionalities available in this module:
 Employee information (Date of birth, SSN, nationality, ethnic race etc.)
 Employee reporting structure (Assign Supervisor)
 WorkExperience
 Education and Skills details
 TrackMemberships and License types
 Job/Positioninformation
 Contact and dependent information
 Payment details (Pay Grade & Salary)
 Reviews, analytics and dashboard reports
 Print, View Reports.
II.4.5. MemberManagementModule:
This module would be responsible formanaging registered members and their details. Member
Management Module consists withmany more functionality whichis described as below:
 Type of Memberships: This form is tofacilitate the types of membership that the club proposes to
have and with options for adding, updating, deleting or creating various types memberships.
 Membership application form: This form is used whenever a person has agreed to take the
membership in the club. All the details pertaining to the prospectus customer is entered along with
the payment details received.
 Membership confirmation form: This form is used to issue the membership card. The
membership creditability and the available credit facility offered to the member, a responsible
person in the club does this. The system shall keep a track on the payments and transaction of the
member.
 Member Profile: This form is used for getting the complete profile / history of the members along
with the history of transactions done at various locations of the club. The user shall have options to
take in advices, instructions and notices to and from members.
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 Message Box: This facility is given for sending flyers, notices and complaints to and from members
and internal communication forthe management.
 Training: This will be used to manage continued professional development programs. In this
various activities will be manageable.
 Reviews, analytics and dashboard reports.
 Print, View Reports.
II.4.6. Event ManagementModule:
Administrators can Add/Edit/Delete/Activate/De-Activatethe Eventson the Portal.
 Details (Text/Pictures) on any upcoming/past events in the Campus can be updated in the
events section.
 The Administrator would be able to archive them date wise.
II.4.7. News andMediaModule:
News Module:
 Administrators can Add/Edit/Delete/Activate/De-Activate the News on the portal.
 The News can be supported with Documents and Images.
 Date-wise reports can be published by the administrator/CMS user.
 The Administrator would be able to archive them date wise.
Media Module:
 Administrators can Add/Edit/Delete/Activate/De-Activate the media on the portal.
 The Media can be supported with Documents and Images.
 Date-wise reports can be published by the administrator/CMS user.
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 The Administrator would be able to archive them date wise.
II.4.8. Enquire and Feedback Module:
Enquiry
 Visitors to the Portal can fill in enquiry forms.
 Administrator will receive a notification Email whenever an enquiry is posted / submitted on the
Portal.
 Administrator can view/edit/delete all the enquiries on the Portal.
Feedback
 Visitors to the website can post/submit their feedback.
 Administrator will receive a notification Email whenever a feedback is posted / submitted on
the website.
 Administrator can view all the feedbacks posted through the website.
 Administrators can view/edit/delete all the feedback on the website.
II.4.9. Career Module:
 Administrator can post Job openings on the Portal.
 The administrator will have the facility to post Jobs from a single form. All the resumes
submitted against the jobs posted would be stored in the database.
 Visitors can send/submit resumes online in the careers section
 Administrator will receive a notification E mail when somebody submits resume
 If relevant postings are not available for a visitor, he can submit his resume for future reference.
Administrator can access such resume anytime
 Facility to search resumes
o Report for posted resume position wise
o Report for posted resume date wise
o Report for General Resumes
II.4.10. Blogs and Forum:
This module provides or facilitates to published information / Images / Videos, Etc. through so many
sources on the Portal. An Internet forum, or message board, is an online discussion site where people can
hold conversations in the form of posted messages. They differ from chat rooms in that messages are at
least temporarily archived. Also depending on the access level of a user or the forum set-up a posted
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message might need to be approved by a moderator before it becomes visible. A discussion forum is
hierarchical or tree-like in structure; a forum can contain a number of sub forums, each of which may have
several topics. Within a forum's topic, each new discussion started is called a thread, and can be replied to
by as many people as so wish.
Admin can able to view / Edit/ Delete discussion on forum and Blogs.
II.4.11. LiveChat:
This Module gives the facility tochat on instant basis on the Portal.
II.4.12. FAQ:
This Module gives the facility to:
 Will have the facility to create categories.
 This section will allow admin to Add/Edit/Delete/Activate/De-Active various FAQs category
wise.
II.4.13. Advertisement Management Module:
This Module gives the facility toallow user to advertise on the Portal.
Administrator has right to edit, delete, activate de-activate, assign advertisement on the basis of category
defined.
Category may be defined as: banner advertisement, left banner, right banner, etc.
II.4.14. SubscriptionModule:
 Visitors to the Portal can subscribe to the companies newsletter and mailing lists.
 Administrator will have the facility to view all the users who have subscribed to the Company’s
Newsletter and mailing lists with the facility to export it to Excel file.
II.4.15. ReviewandRatingModule:
 The admin will be able to Search for a Product and view the rating and review of a particular
Option.
 He will have the complete control to change the rating / review of each Option.
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II.4.16. LogManagement:
In this section, it will contain only logging of client’s complaint in the system. Client will be able to log the
complaint in three ways –
 Through Phone
 Client Login
 Email
In this, System will assign ticket to available employees/agents. Once a ticket is assigned to available
employees, it willsend Pre- configured notificationto user as well as the
Employee that he is responsible for the ticket with details. Any ticket which is not attended or resolved
within some specified time duration will get escalated to the next level.
II.4.17. LogRequestDurationManagement
Through this Admin will be able to analyze time taken by agent on particular job .Time Sheet management
with respect to Log.
II.4.18. Reporting
This module would be responsible for showing all the inflow. Following reports can be generated:
 Display daily collection report.
 Date wise / Customer wise
 List of defaulters who had not paid the dues.
 And other reports as required
Optional Module
Export Data to Excel.
Export subscription data to Peachtree and QuickBooks.
Donation, Grant administration and Fundraising.
 Track and Manage
 View/Print Reports
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1. Number of pages: Server18 Tech will create the number of pages indicated on the package
selected.
Additional charges apply for pages exceeding package limits.
2. Logo providedbycustomer:Additional charges apply forcustom logo design.
3. Content: To be supplied by customer in the form of HTML or Microsoft Word document. All text
information should be in ready to use format and should be preformatted in terms of fonts
and style. Images should already be placed the content as per the requirements. Custom content
writing, content formatting and content proof reading services are available for additional
charges.
4. Images : Images will be supplied by the customer.
5. Flash Header: S18Tech will create the standard Flash Header of up to Five Pictures with
text message. It will be integrated in the index page of website. Flash Header will not be
manageable from the CMS Administrator Panel.
6. Online Custom forms with email response: These are custom static forms for static
websites. Customer will give his preferred fields for these forms to a maximum of 10 fields.
Data submitted to these forms will be emailed to a specific email address provided by
customer.
I. Contact us form
II. Feedback form
III. Ask a Quote form
7. Custom Design Templates: S18Tech will set design direction to create custom design from
competitive URL’s supplied by the customer; Maximum 5 revisions. Extra charges will be
levied for additional revision.
8. Content Management System: the Content Management System (CMS) allows customer to
self-manage the content of the website pages.
9. Customer Login: Policy holders will be able to register and login into their policy account
and review information about.
i. Payment History
ii. Due date of Next Payment.
iii. Will be able to buy New Policy & make payments.
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iv. Customer Support.
10. Online Payment Gateway Integration: PayPal Merchant will be integrated for the online
payment where Customer will be able to make the online payment through their Master and
Visa Card.
11. Agency Login: Agency/Agent will be able to register and if authorized then can login into the
dashboard of the IMS sales and distribution module. This will give access to;
ClientServicing
I. Policy bind and Issuance status
II. Policy Servicing
III. New policy processing
IV. Renewal Processing
V. Claims Submission and Status Check
VI. Premium Billing and Collection
VII. Enquiry Services
SelfServicing
VIII. Sales Support (ProductInformation)
IX. Commissions Management
X. Client Management
XI. Advisors Meets
II.5. Technical Solution:
We understand that Client needs a scalable solution to cater to expanding business. At the same time
Client needs a solution quickly so as to improve productivity, customer satisfaction & profitability and
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increase management bandwidth very quickly. S18Tech after due consideration, of challenging
requirements wouldlike to propose a technicalalternative based on open source technology.
S18Tech proposes to build a PhP based solutions to take care of the complete portal. This solution will be
eminently usable and will provide immediate benefits for existing operations without incurring any
additional license costs.
In order to provide accessibility, flexibility, robustness, security and extensibility, the application should
be based on multi-tier architecture. The advantage behind multi-tier architecture is that, one tier can be
changed withoutaffecting or least affectingthe code in any other tier.
II.5.1. Theapplicationwouldhavefollowingarchitecture:
Tier Role Technology
Presentation Tier This tier will contain the User
Interface, which will be available to
the end users.
ASP.NET , JQUERY, JAVA SCRIPT,
CRYSTAL REPORTS
Business Tier
This tier will manage business
processes rules and logic. This will
contain the components and the
business logic.
C# Class Library
Data Access Tier
This tier will manage reading,
writing, updating and deleting
stored data. This would contain the
backend components and object
mapped to the database.
C# Class Library
Database Tier
This tier contains database having all
the data.
SQL Server 2008 R2
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II.5.2. Solution Architecture:
II.6. Hosting Requirements (Hardware & Software):
S18Tech and software personnel of CLIENT will require following software for development and
implementation.
In addition we willrequire followingnecessary Softwarefor deployment.
 Software Requirement
S. No Particulars MinimumSoftwareRequirements
1 Operating System Window Server 2003/2008
2 IIS 8.0
3 Office MicrosoftOffice2010
4 Database SQL Server 2008 R2 64 bit
5. Framework DOTNET FRAMEWORK4.0
6. Reports Crystal Reports
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II.7. Project Receivables:
ITEM DESCRIPTION WHEN
Document Specifying
functionality for the
process.
System Analysis After Analysis phase
SRS
Requirements and design
documents of application and
Database structure
Other relevant documents
On ProjectStart
Report formats of
existing operations
On project start On project start
UAT Test Cases
Test cases that shall be executed
by CLIENTduring the acceptance
testing phase
After ‘Design’ phase
II.8. PROJECT ASSUMPTIONS:
1. Project execution will start only after the Contract/Statement of Work has been signed between
Client and the Consultants.
2. Client will keep the Consultants informed of any events and entities under its control that could
have bearing on the start, progress and/or successful completion of the project. Any change in
requirements or assumptions may affectthe effortand/or the cost of this project.
3. Client will make available to the consultants all necessary and appropriate documentation and
existing business processes and any other documentation deemed relevant to the project in a
timely manner.
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4. In case of delays in receivables, the projectduration and schedule will be adjusted accordingly.
5. The Client will provide the project team with prompt access to required personnel, including but
not limited to business users and ITStaff that are knowledgeable about Client’s business.
6. The IT Staff of Client will work under the guidance of S18Tech consultants for the duration of the
project.
7. Client willassign a full time coordinator forthe duration of the project.
8. Client will provide access of General Ledger accounting system which will be integrated with the
IMS.
9. The Client will provide the project team with designated, dedicated users for the review and
verification of the requirements artifacts as well as the User Acceptance Test cases artifacts. The
timely submissions of review comments, by the Client, are critical to the project schedule. Delays
in receiving review comments will extend the duration of the project. Participation will be based
upon the modules and functionality addressed.
10. All escalations will be resolved in a timely fashion. Failure to do so will impact the duration of the
project.
11. The system willsupport only English.
12. For the website the domain and hosting space will be provided by the Client.
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II.9. Development/ImplementationSchedule:
ProjectDevelopment and Implementation schedule willbe given after signing off the project agreement.
II.10. REPORTING SCHEDULE:
Monitoring is needed for getting time to time status for the Application Development and to ensure the
quality of work .Monitoring will be done by :-
a) Client ProjectManager
b) The Consulting Company
For Client Monitoring purposes, The Consulting Company will provide weekly reports to the Client. The
Consulting Services will be responsible for Submitting followingReports on timely basis to Client:-
a) Module Progress Report
b) Weekly Progress Report
These two reports will help Client to analyze, how the development process is progressing and what are
achievements which we have made during a particular period. These reports will contain an evaluation or
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assessment of how far the objectives were reached, reasons why they were not, and the impact or effect on
the beneficiaries (target group).
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III. ProjectPlan:
III.1. Relevantoutputs:
This Online Portal enhance customer service of online merchants, boost their customer retention and
increase their sales. We strive to improve the overall image of the online merchant and therefore
stimulate growth of online shopping. We put our efforts to increase customer satisfaction when
consumers deal with retailers, to enhance the interaction process when retailers communicate with
consumers, and to streamline the problem resolution order in all possible ways CMMS will Integrates
quickly and seamlessly with client existing infrastructure, and includes best-practice based solution
frameworks that help Client to rapidly build and launch end-to-end processes for customer acquisition,
service request handling, claims processing, risk detection and mitigation, and more.
CMMS willdeliver measurable improvements to service quality, customer satisfaction, and profitability. It
will reduce time-to-market for new products and promotions; improved offer response rates; reduced
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application abandonment rates; faster client on-boarding processes; and lowered costs of regulatory
reporting and compliance.
III.2. Activitiesrequiredundertakingtheassignment:
S18Tech will follow industry proven 4D methodology to develop the application. The four
Phases are depicted in figure below.
This phased methodology has been derived from strong software engineering principles. To complete
each phase, S18Tech process model uses comprehensive guidelines; templates, checklists and historical
information. It helps in executing the project seamlessly to produce a robust product. Our process model is
quiet flexible to adopt inputs that may be provided by client.
Proven 4D Methodology for Project Execution
Define Design Develop Deploy
Requirement Analysis
Define Access Controls
Define
workflows/lifecycle
Identify Common
Components
Component Design
Data Model
Design Workflows
Build Security
Model
Build Components
Write scripts
Write Code for
interface
Perform System Test
Perform Pilot Run
Deploy Components
Configure Production
Systems
Production Run
Verify workflow &
lifecycles
Proven 4D Methodology for Project Execution
Define DesignDesign DevelopDevelop DeployDeploy
Requirement Analysis
Define Access Controls
Define
workflows/lifecycle
Identify Common
Components
Component Design
Data Model
Design Workflows
Build Security
Model
Build Components
Write scripts
Write Code for
interface
Perform System Test
Perform Pilot Run
Deploy Components
Configure Production
Systems
Production Run
Verify workflow &
lifecycles
S18Tech Defining New Wave of Design Engineering Page | 30
S18Tech proposes a collaborative approach to develop and implement Application. S18TECH and CLIENT
staff willworktogether to upgrade and development of application.
III.3. Followingpointsenumerateproposedmodeofcollaboration:
1. S18Tech proposes to start the project with business analysis. Our business analysts will closely
observe and interact with the Client’s Staff (ProjectManager) to understand the business operations.
We will produce a document (Software Requirement Specifications – SRS) that will have complete
details of the business requirements. Once the requirements are approved, the consultants will
architect, design, develop and test the system in stages.
2. At the end of each stage, S18Tech will deliver a working version to the Client. The Client’s Staff (Project
Manager) willtest it, after which it will be deployed on the Client’s servers or Hosting Server.
3. After the system has been developed and tested (at the end of third stage), S18Tech will setup the
complete system at the Client’s Headquarters for User acceptance testing. Client’s staff will do
acceptance testing and give a formal approval for deployment.
4. Once acceptance testing finishes, deployment will begin as a last step. S18Tech’s engineers along with
the Client’s I.T. Team will setup and install the system on the Client’s Servers. If required on the job
training to Client personnel will also be provided.
S18Tech Defining New Wave of Design Engineering Page | 31
III.4. Advantages of Proposed Approach:
1. S18Tech proposes to develop the system in multiple stages. Each stage will focus on specific modules
of IMS Application. This approach has many advantages:
a. It will reduce the complexity of overall application and hence reducing implementation
risk arising out of complex software applications.
b. Application can be used in parallel even while Application is being developed. This will
ensure there is no hindrance in Client operations.
c. The software architecture will remain simple while retaining its elegance, maintainability
and scalability.
d. Investments from Client will be staggered over a period of time thus reducing the risk of
over investing.
S18Tech Defining New Wave of Design Engineering Page | 32
2. S18Tech will closely and collaboratively work with Client personnel (under their experienced
guidance) to create a robust and scalable system. Close and continuous association will give rise to
many benefits:
a. It will ascertain and ensure that there is no ambiguity in understanding the requirements thus
guaranteeing required needs are fulfilledto the satisfaction.
b. Client personnel will not need any additional training (apart from the small on the job training
provided by S18Tech engineers) on Application, after it is implemented.
c. The knowledge of existing operations of proposed application will remain within the company
after the implementation thus enabling easy maintenance.
d. It will reduce the implementation risk arising out of complex software applications.
3. S18Tech is a closed group of seasoned professionals having many years successfully executing
multiple projects’ experience. This unmatched experience will surely produce desired results.
4. S18Tech has long history of developing and deploying IT solutions from ground up. And are well
versed in understanding and implementing business requirements. S18Tech engineers use cutting
edge technologies for developing and deploying application.
5. S18Tech consultants have experience of diverse industries and many western countries. This
experience will comein handy while talking to Client personnel and understanding their needs.
S18Tech Defining New Wave of Design Engineering Page | 33
S18Tech Defining New Wave of Design Engineering Page | 34
S.No. Stages Activities Perform
Duration
(ManMonths)
Cost(inUSD)
1. Phase 1
Login In
Super Admin
MEMBERADMIN
UIModule 3 2640
2. Phase 2
Category Management
Classified Ads Section
Personal Module
PERSONALSADMIN
UIModule
3
2640
3. Phase 3
ADULTModule
ADULTModule
UIModule
2
1760
4. Phase 4
BUY & SELL Module
BUY & SELL ADMIN
UIimplementation
2
1760
5
Phase 5
VEHICLES Module
VEHICLES ADMIN
2
1760
S18Tech Defining New Wave of Design Engineering Page | 35
III.5. Durationsofthe activities:(Estimatedtotal cost ofthe project)
Note (i) 1 Man month means 22 working days in a month
(ii) As per the Project Delivery Date & Time, projects schedule will be provided to the
Client and accordingly resources will be allocated.
UIimplementation
6
Phase 6
JOBS Module
JOBS ADMIN
UIimplementation
3
2640
7 Phase 7
SERVICES Module
SERVICES ADMIN
UIimplementation
2
1760
8 Phase 8
PROPERTY Module
PROPERTY ADMIN
UIimplementation
3
2640
Total 20 17600
S18Tech Defining New Wave of Design Engineering Page | 36
Annual MaintenanceCost:
* This above mentioned Support Includes remote Support only.
* Any extra Onsite Visit will be charged extra
* S18Tech willprovide free of cost maintenance forthe initial Six months.
*Above Maintenance package will be applicable once the free of costmaintenance willbe expired.
* All figures are in US$. Payment for S18Tech will be due at the beginning of each annual
maintenance period.
Terms& Conditions -
 S18Tech will raise invoice based on the project milestone completion (as described in the payment
terms) and Client will make payment through Online Transfers. Scope of services during the UAT
period (45 days from the date of installation of software on test /production environment at the
customer location)
a. Incorporate changes as per the proposal
b. Accommodate minor requests for changes in line with the already developed application
c. Does not cover any new development (other than what has been agreed in the proposal)
d. Bug fixing
e. User feedback and discussions with the customer
f. Customer to create handover list of changes those would be considered as final delivery
 UAT for 1.5 months is part of this proposal.
 Support period shall be 6 months from the date of approval of the UAT. During this period,
S18Tech shall be responsible for fixing bugs and maintaining the live instance of software as per the
specifications. Any support needed after the sign off (i.e. after 6 months from the project being
approved in UAT) shall be charged separately under Annual support contract/Annual maintenance
or per instance basis. S18Tech will assigns Professionals/ Consultants best suited for the work and
responsible for quality of their work.
 The content for the application has to be written and managed by the Client itself. It is
recommended that the Client complete accumulating and collecting the content from respective
departments within 30 days from the date of project initialization.
 Client will have 1.5 months of time for User Acceptance Test after which the product will be
considered Delivered and next 6 months shall be covered under paid support contract.
S18Tech Defining New Wave of Design Engineering Page | 37
 At the time of final implementation S18Tech will organize one onsite User Training session with all
client’s Staff list out by client for the training.
 Any changes to the scope of work prior starting the project may result in the change in Project
timeline and the commercials quoted for the project.
 Project will be considered confirmed only after receiving Purchase order& advance Payment from
the Client.
Signature of the Signature of the
Authorized Company Personal Client

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Proposal for Online Portal(1)

  • 1. S18Tech Defining New Wave of Design Engineering Page | 1 Brilliant Sigma Web Pvt. Ltd. A-6, Sector-16, Noida, info@brilliantsigmaweb.in, www.brilliantsigmaweb.in, Brilliant Sigma Web Pvt. Ltd. Proposal for Online Website Portal for buying and selling Submitted by – Brilliant Sigma Web Pvt.Ltd. Office: 0120 - 4154465 ,+91-7042973416 Skype: Sadhana.pal3 Email: palsadhana90@gmail.com Project Proposal Guide Line S.No. Deliverables Page No.
  • 2. S18Tech Defining New Wave of Design Engineering Page | 2 I Company Profile 02 – 22 II Project Plan 23 - 26 III Estimated total cost of the project 27 - 29 I. Company Profile: Serevr18 Tech (P) Ltd. is a professional company headed by Engineers, MBAs from Premier Institutes and with over5+ years of experience in IT industry. We have core expertise in developing turnkey projects on CRM & ERP, Software Development, Custom Application Development, Ecommerce Website Development using custom software programming including .NET, C#.NET, PHP, Open Source, JAVA, J2ME, J2EE, Oracle, Mobile Application and AJAX. We have workedextensively withClients from the US, UK, China and India. I.1. Technical Capacity: Education Background – B.E. (Engineering), B.Tech (Bachelor of technology), B.C.A (Bachelors in Computer Application) M.C.A. (Masters in Computer Applications), B.B.A (Bachelors of Business Administration), M.B.A (Master of Business Administration). Technical Background – C#, C++, SQL 2005/2008, Oracle 10g/11i, CATIA, U.G, AutoCAD, PHP, MySQL, ASP.net, AJAX. I.2. Our Expertise:
  • 3. S18Tech Defining New Wave of Design Engineering Page | 3 I.3. Our Strengths:  Our rich experience in application development helps us to better understand clients’ requirements.  Our team of experts helps clients reconstruct existing processes and implementing new methodologies.  Our strong development team continuously upgrades existing products and introduces new technologies and products.  Our implementation team assists clients with installations, implementation of solutions in a systematic manner, training and handing overof systems.  Use of latest technologies for application development. Our experts continually update their technical skills.
  • 4. S18Tech Defining New Wave of Design Engineering Page | 4 II.1. OBJECTIVE: The client wants an online marketplace where one can buy and sell anything from cars to clothes, find a job, lookup local events, find a pet and lots more... all in your local area. The website is a useful tool for managing the details of data placed at different locations and the admin can manage the entire stock from a single window thereby eliminating the ambiguity and errors that occur in manual data storage. Some of the salient features of the application wouldbe:  Elimination of decentralization and redundancy of data  Time saving searching  Generating reports  Multiple user access  Vendor records II.2. Statement of ScopeofWork: Proposed solution scope is limited to developing the web based application for Clubs and Membership Organizations would be any type of organization that persons join or affiliate themselves to in order to further some cause or interest. These organizations include among others, sporting groups, churches and professional bodies or association. The proposed solution would include the followingUsers:  TheAdministrator -responsible forthe day to day operations of the organization.
  • 5. S18Tech Defining New Wave of Design Engineering Page | 5  ExecutiveMember -generally elected individuals that serve fixed or flexible term periods.  General Clerical Staffs -This wouldbe support staff that may be temporary or permanent staff.  Members-that would access the system for information, knowledge sharing, purchases and communication with the organization.  General Public-forenquiry and read only information Functional Requirements Site will have followingModule. • PublicModule(Completewebsite) • LoginModule • SuperAdminModule • AdminModule • ClassifiedAd • Personal Module • AdultModule • Buy/Sell Module • PropertyModule • JobsModule • Service Module • VEHICLES Module • Service Module • SMS APIIntegration Module • Chat APIIntegration PublicModule • website module Login Module
  • 6. S18Tech Defining New Wave of Design Engineering Page | 6 • LoginFunctionality Super AdminModule • Dashboard • AdminDashboard • AdminProfile • MemberSection • MemberList • MemberProfile Review forapproval • EditProfile • MemberActivate/Deactivate Feature • Category Management • AddNewCategory/SubCategory • Edit/DeleteCategory/SubCategory • CategoryActivate/DeactivateProcess • ClassifiedAdsSection • ClassifiedAdsList • AdsCategorydetailsview • Edit/DeleteClassifiedAds • AdsReviewandapproval/disapproval Process • ListingApproval/Disapproval SMS/email alertSystem • Personal Module • Personal ListingList • Personal Listingdetailsview • Edit/DeleteListing • ListingReviewandapproval/disapproval Process
  • 7. S18Tech Defining New Wave of Design Engineering Page | 7 • ListingApproval/Disapproval SMS/email alertSystem • ADULT Module • ADULT ListingList • ADULT Listingdetailsview • Edit/DeleteListing • Listing Reviewandapproval/disapprovalProcess • ListingApproval/Disapproval SMS/email alertSystem • BUY & SELL ADMIN • ListingList • Listingdetailsview • Edit/DeleteListing • Listing Reviewandapproval/disapprovalProcess • ListingApproval/Disapproval SMS/email alertSystem • VEHICLES ADMIN • VEHICLES ListingList • VEHICLES Listingdetailsview • Edit/DeleteListing • Listing Reviewandapproval/disapprovalProcess • ListingApproval/Disapproval SMS/email alertSystem • JOBS ADMIN • JOBSListingList • JOBS Listingdetailsview • Edit/DeleteListing • Listing Reviewandapproval/disapprovalProcess • ListingApproval/Disapproval SMS/email alertSystem
  • 8. S18Tech Defining New Wave of Design Engineering Page | 8 • PROPERTY ADMIN • PROPERTY ListingList • PROPERTY Listingdetailsview • Edit/DeleteListing • Listing Reviewandapproval/disapprovalProcess • ListingApproval/Disapproval SMS/email alertSystem • • SERVICES ADMIN • SERVICESListingList • SERVICESListingdetailsview • Edit/DeleteListing • Listing Reviewandapproval/disapprovalProcess • ListingApproval/Disapproval SMS/email alertSystem ADMIN Module Management • PERSONALS ADMIN • InquiryList • InquiryDetails • ListingRequestList • ListingDetailsview • PersonalsCategoryPostProcess • ListingApproval/Disapprove RequestCategorization • AddNewListing(IncludingNew Formdesigningand All) • Edit/Delete Listing • ListingApproval/Disapproval SMS/email alertSystem
  • 9. S18Tech Defining New Wave of Design Engineering Page | 9 • ADULT ADMIN • InquiryList • InquiryDetails • ListingRequestList • ListingDetailsview • AddNewListing(IncludingFormdesigningand All) • Edit/Delete Listing • ListingApproval/Disapprove RequestCategorization • ListingApproval/Disapproval SMS/email alertSystem • BUY & SELL ADMIN • InquiryList • InquiryDetails • ListingRequestList • ListingDetailsview • ListingApproval/Disapprove RequestCategorization • AddNewListing(IncludingFormdesigningand All) • Edit/Delete Listing • ListingApproval/Disapproval SMS/email alertSystem • VEHICLES ADMIN • InquiryList • InquiryDetails • ListingRequestList • ListingDetailsview • ListingApproval/Disapprove RequestCategorization
  • 10. S18Tech Defining New Wave of Design Engineering Page | 10 • AddNewListing(IncludingFormdesigningand All) • Edit/Delete Listing • ListingApproval/Disapproval SMS/email alertSystem • JOBS ADMIN • InquiryList • InquiryDetails • JobsRequestList • JobsListingDetailsview • ListingApproval/Disapprove RequestCategorization • AddNewListing(IncludingFormdesigningand All) • Edit/Delete Listing • ListingApproval/Disapproval SMS/email alertSystem • PROPERTY ADMIN • InquiryList • InquiryDetails • PropertyListingList • PropertyListingDetailsview • ListingApproval/Disapprove RequestCategorization • AddNewListing(IncludingFormdesigningand All) • Edit/DeleteListing • ListingApproval/Disapproval SMS/email alertSystem • SERVICES ADMIN • InquiryList
  • 11. S18Tech Defining New Wave of Design Engineering Page | 11 • InquiryDetails • ServicesListingList • ServicesListingDetailsview • ListingApproval/Disapprove RequestCategorization • AddNewListing(IncludingForm designingand All) • Edit/Delete Listing • ListingApproval/Disapproval SMS/email alertSystem MEMBER ADMIN MODULE • Dashboard • Dashboard • Profile management • MemberPost • InquiryList • InquiryDetails • NewPostList • Postcategorizationfilter • PostDetails View. • AddNewListing(IncludingFormdesigningand All) • Edit/DeletePost • Delete Post • ListingApprove/disapproveemailandsmsAlertSystem
  • 12. S18Tech Defining New Wave of Design Engineering Page | 12 II.3. ProposedSolution The proposed system would be accessible by multiple users on the network at the same time without any need to install any special software. Below are the features, proposed in the system: o PublicModule o Login Module o Super AdminModule o BUY & SELL ADMIN o VEHICLES ADMIN o JOBS ADMIN o PROPERTY ADMIN o SERVICES ADMIN o ADMIN Module Management o PERSONALS ADMIN o ADULT ADMIN o BUY & SELL ADMIN o VEHICLES ADMIN o JOBS ADMIN o PROPERTY ADMIN o SERVICES ADMIN o MEMBER ADMIN MODULE o Blogs and Forum Module o Live Chat o FAQ o AdvertisementManagementModule
  • 13. S18Tech Defining New Wave of Design Engineering Page | 13 o SubscriptionModule o Reviewsand Ratings Module o Reports (All the reportsavailable in the systemwill be able to exportto word/excel/csv/pdf format. o Dashboard o Payment GatewayIntegration o Search FacilityModule o LoginModule o SignIn Module o Social mediaIntegration:Facebook,Twitter,Linkedin,etc. II.4. WorkflowofthewebsitePortal: II.4.1. AdminSection– SecuredLogin: The administrator of the System will have a secured login section from where he can control the entire backend/features mentioned below. A unique username and password will be provided to the administrator to login on the website. He can thus create/delete/edit multiple CMS users. II.4.2. CMS (ContentManagementSystem): This Content Management Systems is a web interface allowing authorized users to manageedit the content of the Dynamic Pages. This system will be provided through an easy to use menu system and a WYSIWYG (MS Word Type) editor, allowing users to edit the HTML content in the application in the same manner as using a word processing package. The Administrator can update content forpages. Some of the benefits of using the CMS are follows:
  • 14. S18Tech Defining New Wave of Design Engineering Page | 14 Quick updates can be done by the authorized user himself, thereby resulting in less dependency on the Developer  Can be used without any prior technical knowledge  Content can be edited and pasted from MS Word directly  Overall design consistency can be maintained  Archival feature available for almost all the modules II.4.3. User ManagementModule: This module allows managing users, and roles defined in the default security realm. You must be logged in as a member of the Administrators or Integration Administrators group to add, delete, or modify a user, or role. Users can be Administrator, Executive Members, General Clerical Staffs, Members, General Public. Following are the major functionalities available in this module:  View and Edit User: View a list of users. For each user, the user name, group membership, and associated authentication provider are displayed. Delete one or more users.  Add New User: Add a user by assigning a unique name and password. Optionally, assign a group membership to the user.  View User Details: View user properties.  Edit User Details: Change user properties. Update the password or assign the user to one or more groups.  View and Edit Roles: View a list of roles. Role name and provider name are displayed. Delete one or more roles.  Add New Roles: Add a role by assigning a unique role name and defining the conditions that constitute the role statement.  Viewing and Changing Role condition.  Reviews, analytics and dashboard reports  Print, View Reports. II.4.4. EmployeeModule: Maintains complete employee information with timesheet tracking, feature, function and module level access right assignments. The Employee Module maintains all relevant employee related information,
  • 15. S18Tech Defining New Wave of Design Engineering Page | 15 including different types of personal information, detailed qualifications and work experience, job related information etc. Information captured in this module is utilized by all other modules, thus eliminating data redundancy. Following are the major functionalities available in this module:  Employee information (Date of birth, SSN, nationality, ethnic race etc.)  Employee reporting structure (Assign Supervisor)  WorkExperience  Education and Skills details  TrackMemberships and License types  Job/Positioninformation  Contact and dependent information  Payment details (Pay Grade & Salary)  Reviews, analytics and dashboard reports  Print, View Reports. II.4.5. MemberManagementModule: This module would be responsible formanaging registered members and their details. Member Management Module consists withmany more functionality whichis described as below:  Type of Memberships: This form is tofacilitate the types of membership that the club proposes to have and with options for adding, updating, deleting or creating various types memberships.  Membership application form: This form is used whenever a person has agreed to take the membership in the club. All the details pertaining to the prospectus customer is entered along with the payment details received.  Membership confirmation form: This form is used to issue the membership card. The membership creditability and the available credit facility offered to the member, a responsible person in the club does this. The system shall keep a track on the payments and transaction of the member.  Member Profile: This form is used for getting the complete profile / history of the members along with the history of transactions done at various locations of the club. The user shall have options to take in advices, instructions and notices to and from members.
  • 16. S18Tech Defining New Wave of Design Engineering Page | 16  Message Box: This facility is given for sending flyers, notices and complaints to and from members and internal communication forthe management.  Training: This will be used to manage continued professional development programs. In this various activities will be manageable.  Reviews, analytics and dashboard reports.  Print, View Reports. II.4.6. Event ManagementModule: Administrators can Add/Edit/Delete/Activate/De-Activatethe Eventson the Portal.  Details (Text/Pictures) on any upcoming/past events in the Campus can be updated in the events section.  The Administrator would be able to archive them date wise. II.4.7. News andMediaModule: News Module:  Administrators can Add/Edit/Delete/Activate/De-Activate the News on the portal.  The News can be supported with Documents and Images.  Date-wise reports can be published by the administrator/CMS user.  The Administrator would be able to archive them date wise. Media Module:  Administrators can Add/Edit/Delete/Activate/De-Activate the media on the portal.  The Media can be supported with Documents and Images.  Date-wise reports can be published by the administrator/CMS user.
  • 17. S18Tech Defining New Wave of Design Engineering Page | 17  The Administrator would be able to archive them date wise. II.4.8. Enquire and Feedback Module: Enquiry  Visitors to the Portal can fill in enquiry forms.  Administrator will receive a notification Email whenever an enquiry is posted / submitted on the Portal.  Administrator can view/edit/delete all the enquiries on the Portal. Feedback  Visitors to the website can post/submit their feedback.  Administrator will receive a notification Email whenever a feedback is posted / submitted on the website.  Administrator can view all the feedbacks posted through the website.  Administrators can view/edit/delete all the feedback on the website. II.4.9. Career Module:  Administrator can post Job openings on the Portal.  The administrator will have the facility to post Jobs from a single form. All the resumes submitted against the jobs posted would be stored in the database.  Visitors can send/submit resumes online in the careers section  Administrator will receive a notification E mail when somebody submits resume  If relevant postings are not available for a visitor, he can submit his resume for future reference. Administrator can access such resume anytime  Facility to search resumes o Report for posted resume position wise o Report for posted resume date wise o Report for General Resumes II.4.10. Blogs and Forum: This module provides or facilitates to published information / Images / Videos, Etc. through so many sources on the Portal. An Internet forum, or message board, is an online discussion site where people can hold conversations in the form of posted messages. They differ from chat rooms in that messages are at least temporarily archived. Also depending on the access level of a user or the forum set-up a posted
  • 18. S18Tech Defining New Wave of Design Engineering Page | 18 message might need to be approved by a moderator before it becomes visible. A discussion forum is hierarchical or tree-like in structure; a forum can contain a number of sub forums, each of which may have several topics. Within a forum's topic, each new discussion started is called a thread, and can be replied to by as many people as so wish. Admin can able to view / Edit/ Delete discussion on forum and Blogs. II.4.11. LiveChat: This Module gives the facility tochat on instant basis on the Portal. II.4.12. FAQ: This Module gives the facility to:  Will have the facility to create categories.  This section will allow admin to Add/Edit/Delete/Activate/De-Active various FAQs category wise. II.4.13. Advertisement Management Module: This Module gives the facility toallow user to advertise on the Portal. Administrator has right to edit, delete, activate de-activate, assign advertisement on the basis of category defined. Category may be defined as: banner advertisement, left banner, right banner, etc. II.4.14. SubscriptionModule:  Visitors to the Portal can subscribe to the companies newsletter and mailing lists.  Administrator will have the facility to view all the users who have subscribed to the Company’s Newsletter and mailing lists with the facility to export it to Excel file. II.4.15. ReviewandRatingModule:  The admin will be able to Search for a Product and view the rating and review of a particular Option.  He will have the complete control to change the rating / review of each Option.
  • 19. S18Tech Defining New Wave of Design Engineering Page | 19 II.4.16. LogManagement: In this section, it will contain only logging of client’s complaint in the system. Client will be able to log the complaint in three ways –  Through Phone  Client Login  Email In this, System will assign ticket to available employees/agents. Once a ticket is assigned to available employees, it willsend Pre- configured notificationto user as well as the Employee that he is responsible for the ticket with details. Any ticket which is not attended or resolved within some specified time duration will get escalated to the next level. II.4.17. LogRequestDurationManagement Through this Admin will be able to analyze time taken by agent on particular job .Time Sheet management with respect to Log. II.4.18. Reporting This module would be responsible for showing all the inflow. Following reports can be generated:  Display daily collection report.  Date wise / Customer wise  List of defaulters who had not paid the dues.  And other reports as required Optional Module Export Data to Excel. Export subscription data to Peachtree and QuickBooks. Donation, Grant administration and Fundraising.  Track and Manage  View/Print Reports
  • 20. S18Tech Defining New Wave of Design Engineering Page | 20 1. Number of pages: Server18 Tech will create the number of pages indicated on the package selected. Additional charges apply for pages exceeding package limits. 2. Logo providedbycustomer:Additional charges apply forcustom logo design. 3. Content: To be supplied by customer in the form of HTML or Microsoft Word document. All text information should be in ready to use format and should be preformatted in terms of fonts and style. Images should already be placed the content as per the requirements. Custom content writing, content formatting and content proof reading services are available for additional charges. 4. Images : Images will be supplied by the customer. 5. Flash Header: S18Tech will create the standard Flash Header of up to Five Pictures with text message. It will be integrated in the index page of website. Flash Header will not be manageable from the CMS Administrator Panel. 6. Online Custom forms with email response: These are custom static forms for static websites. Customer will give his preferred fields for these forms to a maximum of 10 fields. Data submitted to these forms will be emailed to a specific email address provided by customer. I. Contact us form II. Feedback form III. Ask a Quote form 7. Custom Design Templates: S18Tech will set design direction to create custom design from competitive URL’s supplied by the customer; Maximum 5 revisions. Extra charges will be levied for additional revision. 8. Content Management System: the Content Management System (CMS) allows customer to self-manage the content of the website pages. 9. Customer Login: Policy holders will be able to register and login into their policy account and review information about. i. Payment History ii. Due date of Next Payment. iii. Will be able to buy New Policy & make payments.
  • 21. S18Tech Defining New Wave of Design Engineering Page | 21 iv. Customer Support. 10. Online Payment Gateway Integration: PayPal Merchant will be integrated for the online payment where Customer will be able to make the online payment through their Master and Visa Card. 11. Agency Login: Agency/Agent will be able to register and if authorized then can login into the dashboard of the IMS sales and distribution module. This will give access to; ClientServicing I. Policy bind and Issuance status II. Policy Servicing III. New policy processing IV. Renewal Processing V. Claims Submission and Status Check VI. Premium Billing and Collection VII. Enquiry Services SelfServicing VIII. Sales Support (ProductInformation) IX. Commissions Management X. Client Management XI. Advisors Meets II.5. Technical Solution: We understand that Client needs a scalable solution to cater to expanding business. At the same time Client needs a solution quickly so as to improve productivity, customer satisfaction & profitability and
  • 22. S18Tech Defining New Wave of Design Engineering Page | 22 increase management bandwidth very quickly. S18Tech after due consideration, of challenging requirements wouldlike to propose a technicalalternative based on open source technology. S18Tech proposes to build a PhP based solutions to take care of the complete portal. This solution will be eminently usable and will provide immediate benefits for existing operations without incurring any additional license costs. In order to provide accessibility, flexibility, robustness, security and extensibility, the application should be based on multi-tier architecture. The advantage behind multi-tier architecture is that, one tier can be changed withoutaffecting or least affectingthe code in any other tier. II.5.1. Theapplicationwouldhavefollowingarchitecture: Tier Role Technology Presentation Tier This tier will contain the User Interface, which will be available to the end users. ASP.NET , JQUERY, JAVA SCRIPT, CRYSTAL REPORTS Business Tier This tier will manage business processes rules and logic. This will contain the components and the business logic. C# Class Library Data Access Tier This tier will manage reading, writing, updating and deleting stored data. This would contain the backend components and object mapped to the database. C# Class Library Database Tier This tier contains database having all the data. SQL Server 2008 R2
  • 23. S18Tech Defining New Wave of Design Engineering Page | 23 II.5.2. Solution Architecture: II.6. Hosting Requirements (Hardware & Software): S18Tech and software personnel of CLIENT will require following software for development and implementation. In addition we willrequire followingnecessary Softwarefor deployment.  Software Requirement S. No Particulars MinimumSoftwareRequirements 1 Operating System Window Server 2003/2008 2 IIS 8.0 3 Office MicrosoftOffice2010 4 Database SQL Server 2008 R2 64 bit 5. Framework DOTNET FRAMEWORK4.0 6. Reports Crystal Reports
  • 24. S18Tech Defining New Wave of Design Engineering Page | 24 II.7. Project Receivables: ITEM DESCRIPTION WHEN Document Specifying functionality for the process. System Analysis After Analysis phase SRS Requirements and design documents of application and Database structure Other relevant documents On ProjectStart Report formats of existing operations On project start On project start UAT Test Cases Test cases that shall be executed by CLIENTduring the acceptance testing phase After ‘Design’ phase II.8. PROJECT ASSUMPTIONS: 1. Project execution will start only after the Contract/Statement of Work has been signed between Client and the Consultants. 2. Client will keep the Consultants informed of any events and entities under its control that could have bearing on the start, progress and/or successful completion of the project. Any change in requirements or assumptions may affectthe effortand/or the cost of this project. 3. Client will make available to the consultants all necessary and appropriate documentation and existing business processes and any other documentation deemed relevant to the project in a timely manner.
  • 25. S18Tech Defining New Wave of Design Engineering Page | 25 4. In case of delays in receivables, the projectduration and schedule will be adjusted accordingly. 5. The Client will provide the project team with prompt access to required personnel, including but not limited to business users and ITStaff that are knowledgeable about Client’s business. 6. The IT Staff of Client will work under the guidance of S18Tech consultants for the duration of the project. 7. Client willassign a full time coordinator forthe duration of the project. 8. Client will provide access of General Ledger accounting system which will be integrated with the IMS. 9. The Client will provide the project team with designated, dedicated users for the review and verification of the requirements artifacts as well as the User Acceptance Test cases artifacts. The timely submissions of review comments, by the Client, are critical to the project schedule. Delays in receiving review comments will extend the duration of the project. Participation will be based upon the modules and functionality addressed. 10. All escalations will be resolved in a timely fashion. Failure to do so will impact the duration of the project. 11. The system willsupport only English. 12. For the website the domain and hosting space will be provided by the Client.
  • 26. S18Tech Defining New Wave of Design Engineering Page | 26 II.9. Development/ImplementationSchedule: ProjectDevelopment and Implementation schedule willbe given after signing off the project agreement. II.10. REPORTING SCHEDULE: Monitoring is needed for getting time to time status for the Application Development and to ensure the quality of work .Monitoring will be done by :- a) Client ProjectManager b) The Consulting Company For Client Monitoring purposes, The Consulting Company will provide weekly reports to the Client. The Consulting Services will be responsible for Submitting followingReports on timely basis to Client:- a) Module Progress Report b) Weekly Progress Report These two reports will help Client to analyze, how the development process is progressing and what are achievements which we have made during a particular period. These reports will contain an evaluation or
  • 27. S18Tech Defining New Wave of Design Engineering Page | 27 assessment of how far the objectives were reached, reasons why they were not, and the impact or effect on the beneficiaries (target group).
  • 28. S18Tech Defining New Wave of Design Engineering Page | 28 III. ProjectPlan: III.1. Relevantoutputs: This Online Portal enhance customer service of online merchants, boost their customer retention and increase their sales. We strive to improve the overall image of the online merchant and therefore stimulate growth of online shopping. We put our efforts to increase customer satisfaction when consumers deal with retailers, to enhance the interaction process when retailers communicate with consumers, and to streamline the problem resolution order in all possible ways CMMS will Integrates quickly and seamlessly with client existing infrastructure, and includes best-practice based solution frameworks that help Client to rapidly build and launch end-to-end processes for customer acquisition, service request handling, claims processing, risk detection and mitigation, and more. CMMS willdeliver measurable improvements to service quality, customer satisfaction, and profitability. It will reduce time-to-market for new products and promotions; improved offer response rates; reduced
  • 29. S18Tech Defining New Wave of Design Engineering Page | 29 application abandonment rates; faster client on-boarding processes; and lowered costs of regulatory reporting and compliance. III.2. Activitiesrequiredundertakingtheassignment: S18Tech will follow industry proven 4D methodology to develop the application. The four Phases are depicted in figure below. This phased methodology has been derived from strong software engineering principles. To complete each phase, S18Tech process model uses comprehensive guidelines; templates, checklists and historical information. It helps in executing the project seamlessly to produce a robust product. Our process model is quiet flexible to adopt inputs that may be provided by client. Proven 4D Methodology for Project Execution Define Design Develop Deploy Requirement Analysis Define Access Controls Define workflows/lifecycle Identify Common Components Component Design Data Model Design Workflows Build Security Model Build Components Write scripts Write Code for interface Perform System Test Perform Pilot Run Deploy Components Configure Production Systems Production Run Verify workflow & lifecycles Proven 4D Methodology for Project Execution Define DesignDesign DevelopDevelop DeployDeploy Requirement Analysis Define Access Controls Define workflows/lifecycle Identify Common Components Component Design Data Model Design Workflows Build Security Model Build Components Write scripts Write Code for interface Perform System Test Perform Pilot Run Deploy Components Configure Production Systems Production Run Verify workflow & lifecycles
  • 30. S18Tech Defining New Wave of Design Engineering Page | 30 S18Tech proposes a collaborative approach to develop and implement Application. S18TECH and CLIENT staff willworktogether to upgrade and development of application. III.3. Followingpointsenumerateproposedmodeofcollaboration: 1. S18Tech proposes to start the project with business analysis. Our business analysts will closely observe and interact with the Client’s Staff (ProjectManager) to understand the business operations. We will produce a document (Software Requirement Specifications – SRS) that will have complete details of the business requirements. Once the requirements are approved, the consultants will architect, design, develop and test the system in stages. 2. At the end of each stage, S18Tech will deliver a working version to the Client. The Client’s Staff (Project Manager) willtest it, after which it will be deployed on the Client’s servers or Hosting Server. 3. After the system has been developed and tested (at the end of third stage), S18Tech will setup the complete system at the Client’s Headquarters for User acceptance testing. Client’s staff will do acceptance testing and give a formal approval for deployment. 4. Once acceptance testing finishes, deployment will begin as a last step. S18Tech’s engineers along with the Client’s I.T. Team will setup and install the system on the Client’s Servers. If required on the job training to Client personnel will also be provided.
  • 31. S18Tech Defining New Wave of Design Engineering Page | 31 III.4. Advantages of Proposed Approach: 1. S18Tech proposes to develop the system in multiple stages. Each stage will focus on specific modules of IMS Application. This approach has many advantages: a. It will reduce the complexity of overall application and hence reducing implementation risk arising out of complex software applications. b. Application can be used in parallel even while Application is being developed. This will ensure there is no hindrance in Client operations. c. The software architecture will remain simple while retaining its elegance, maintainability and scalability. d. Investments from Client will be staggered over a period of time thus reducing the risk of over investing.
  • 32. S18Tech Defining New Wave of Design Engineering Page | 32 2. S18Tech will closely and collaboratively work with Client personnel (under their experienced guidance) to create a robust and scalable system. Close and continuous association will give rise to many benefits: a. It will ascertain and ensure that there is no ambiguity in understanding the requirements thus guaranteeing required needs are fulfilledto the satisfaction. b. Client personnel will not need any additional training (apart from the small on the job training provided by S18Tech engineers) on Application, after it is implemented. c. The knowledge of existing operations of proposed application will remain within the company after the implementation thus enabling easy maintenance. d. It will reduce the implementation risk arising out of complex software applications. 3. S18Tech is a closed group of seasoned professionals having many years successfully executing multiple projects’ experience. This unmatched experience will surely produce desired results. 4. S18Tech has long history of developing and deploying IT solutions from ground up. And are well versed in understanding and implementing business requirements. S18Tech engineers use cutting edge technologies for developing and deploying application. 5. S18Tech consultants have experience of diverse industries and many western countries. This experience will comein handy while talking to Client personnel and understanding their needs.
  • 33. S18Tech Defining New Wave of Design Engineering Page | 33
  • 34. S18Tech Defining New Wave of Design Engineering Page | 34 S.No. Stages Activities Perform Duration (ManMonths) Cost(inUSD) 1. Phase 1 Login In Super Admin MEMBERADMIN UIModule 3 2640 2. Phase 2 Category Management Classified Ads Section Personal Module PERSONALSADMIN UIModule 3 2640 3. Phase 3 ADULTModule ADULTModule UIModule 2 1760 4. Phase 4 BUY & SELL Module BUY & SELL ADMIN UIimplementation 2 1760 5 Phase 5 VEHICLES Module VEHICLES ADMIN 2 1760
  • 35. S18Tech Defining New Wave of Design Engineering Page | 35 III.5. Durationsofthe activities:(Estimatedtotal cost ofthe project) Note (i) 1 Man month means 22 working days in a month (ii) As per the Project Delivery Date & Time, projects schedule will be provided to the Client and accordingly resources will be allocated. UIimplementation 6 Phase 6 JOBS Module JOBS ADMIN UIimplementation 3 2640 7 Phase 7 SERVICES Module SERVICES ADMIN UIimplementation 2 1760 8 Phase 8 PROPERTY Module PROPERTY ADMIN UIimplementation 3 2640 Total 20 17600
  • 36. S18Tech Defining New Wave of Design Engineering Page | 36 Annual MaintenanceCost: * This above mentioned Support Includes remote Support only. * Any extra Onsite Visit will be charged extra * S18Tech willprovide free of cost maintenance forthe initial Six months. *Above Maintenance package will be applicable once the free of costmaintenance willbe expired. * All figures are in US$. Payment for S18Tech will be due at the beginning of each annual maintenance period. Terms& Conditions -  S18Tech will raise invoice based on the project milestone completion (as described in the payment terms) and Client will make payment through Online Transfers. Scope of services during the UAT period (45 days from the date of installation of software on test /production environment at the customer location) a. Incorporate changes as per the proposal b. Accommodate minor requests for changes in line with the already developed application c. Does not cover any new development (other than what has been agreed in the proposal) d. Bug fixing e. User feedback and discussions with the customer f. Customer to create handover list of changes those would be considered as final delivery  UAT for 1.5 months is part of this proposal.  Support period shall be 6 months from the date of approval of the UAT. During this period, S18Tech shall be responsible for fixing bugs and maintaining the live instance of software as per the specifications. Any support needed after the sign off (i.e. after 6 months from the project being approved in UAT) shall be charged separately under Annual support contract/Annual maintenance or per instance basis. S18Tech will assigns Professionals/ Consultants best suited for the work and responsible for quality of their work.  The content for the application has to be written and managed by the Client itself. It is recommended that the Client complete accumulating and collecting the content from respective departments within 30 days from the date of project initialization.  Client will have 1.5 months of time for User Acceptance Test after which the product will be considered Delivered and next 6 months shall be covered under paid support contract.
  • 37. S18Tech Defining New Wave of Design Engineering Page | 37  At the time of final implementation S18Tech will organize one onsite User Training session with all client’s Staff list out by client for the training.  Any changes to the scope of work prior starting the project may result in the change in Project timeline and the commercials quoted for the project.  Project will be considered confirmed only after receiving Purchase order& advance Payment from the Client. Signature of the Signature of the Authorized Company Personal Client