The project plan outlines marketing research techniques to study customer behavior including analysis of records from TNPL and the internet, observation, interviews with students, and controlled experimentation. The research will examine purchase decision makers, frequency and mode of purchase, payment methods, purchase locations and layouts, and delivery times. It will also analyze brand preferences, competitiveness, and perceptions. Additionally, the research will study product cover designs, product ranges, consumption levels, and preferences regarding features such as quality, size, design, brand, cost, availability, smell, eco-friendliness, and printings.