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NEWS
                                                                                                                  RELEASE
The Progressive Corporation                                                                                   Company Contact:
6300 Wilson Mills Road                                                                                          Thomas A. King
Mayfield Village, Ohio 44143                                                                                    (440) 395-2260
http://www.progressive.com


                                                           FOR IMMEDIATE RELEASE

MAYFIELD VILLAGE, OHIO -- August 18, 2005 -- The Progressive Corporation today reported the following results for July 2005:


                      (millions, except per share amounts and ratios)            July       July
                                                                                2005       2004           Change
                      Net premiums written                                $1,403.2      $1,298.8               8%
                      Net premiums earned                                     1,337.8    1,257.1               6%
                      Net income                                               143.9      168.1             (14)%
                          Per share                                               .72        .77             (6)%
                      Combined ratio                                            86.9        82.6         (4.3) pts.


See the “Income Statements” for further month and year-to-date information.
      The Company offers insurance to personal and commercial auto drivers throughout the United States. The Company’s Personal
Lines business units write insurance for private passenger automobiles and recreation vehicles. The Company’s Commercial Auto
business unit writes primary liability, physical damage and other auto-related insurance for automobiles and trucks owned by small
businesses. See “Supplemental Information” for month and year-to-date results.




                                                                        -1-
THE PROGRESSIVE CORPORATION AND SUBSIDIARIES
                                                       INCOME STATEMENT
                                                               July 2005
                                                 (millions – except per share amounts)
                                                              (unaudited)


                                                  Current
                                                  Month1           Comments on Monthly Results


Direct premiums written                            $1,431.3

Net premiums written                               $1,403.2

Revenues:
Net premiums earned                                $1,337.8
Investment income                                      42.8
Net realized gains (losses) on securities               2.8
Service revenues                                        3.9
   Total revenues                                   1,387.3
Expenses:
Losses and loss adjustment expenses                   905.6
                                                      140.8
Policy acquisition costs
Other underwriting expenses                           115.7
Investment expenses                                     1.1
Service expenses                                        2.3
Interest expense                                        6.9
   Total expenses                                   1,172.4

Income before income taxes                            214.9
Provision for income taxes                             71.0
Net income                                           $143.9

COMPUTATION OF EARNINGS PER SHARE
Basic:
Average shares outstanding                            196.0
    Per share                                          $.73
Diluted:
Average shares outstanding                            196.0
Net effect of dilutive stock-based
  compensation                                          2.9
    Total equivalent shares                           198.9
    Per share                                          $.72



1
  For a description of the Company’s reporting and accounting policies, see Note 1 to the Company’s 2004 audited consolidated
financial statements included in the Company’s 2004 Shareholders’ Report, which can be found at progressive.com/annualreport.
__________________________________________________________________________________
The following table sets forth the investment results for the month:
    Fully taxable equivalent total return:
     Fixed-income securities                          (.3)%
     Common stocks                                     4.0%
     Total portfolio                                    .3%

    Pretax recurring investment book yield             3.8%




                                                                   -2-
THE PROGRESSIVE CORPORATION AND SUBSIDIARIES
                                                             INCOME STATEMENTS
                                                               July 2005 Year-to-Date
                                                        (millions – except per share amounts)
                                                                     (unaudited)


                                                         Year-to-Date
                                                                                           %
                                                    2005              2004               Change
 Direct premiums written                           $8,787.9          $8,141.8              8
 Net premiums written                              $8,602.1          $7,937.7              8

 Revenues:
 Net premiums earned                               $8,141.6          $7,584.6                  7
 Investment income                                    293.0             279.6                  5
 Net realized gains (losses) on securities              9.2              55.5                (83)
 Service revenues                                      25.4              29.2                (13)
    Total revenues                                  8,469.2           7,948.9                  7
 Expenses:
 Losses and loss adjustment expenses                5,338.8             4,848.8              10
 Policy acquisition costs                             863.1               817.1               6
 Other underwriting expenses                          781.3               707.5              10
 Investment expenses                                    7.0                 7.7              (9)
 Service expenses                                      14.3                14.4              (1)
 Interest expense                                      48.4                46.9               3
    Total expenses                                  7,052.9             6,442.4               9

 Income before income taxes                         1,416.3           1,506.5                (6)
 Provision for income taxes                           465.4             492.1                (5)
 Net income                                          $950.9          $1,014.4                (6)

 COMPUTATION OF EARNINGS PER SHARE
 Basic:
 Average shares outstanding                           197.8              216.3               (9)
     Per share                                        $4.81              $4.69                3
 Diluted:
 Average shares outstanding                           197.8              216.3               (9)
 Net effect of dilutive stock-based
   compensation                                         2.9                3.5               (17)
     Total equivalent shares                          200.7              219.8                (9)
     Per share                                        $4.74              $4.62                 3




The following table sets forth the investment results for the year-to-date period:
                                                       2005                       2004
   Fully taxable equivalent total return:
      Fixed-income securities                              1.9%                      1.6%
      Common stocks                                        4.4%                      (.6)%
      Total portfolio                                      2.3%                      1.4%

   Pretax recurring investment book yield                  3.9%                      3.8%




                                                                      -3-
THE PROGRESSIVE CORPORATION AND SUBSIDIARIES
                                       SUPPLEMENTAL INFORMATION
                                                  July 2005
                                                ($ in millions)
                                                 (unaudited)

                                                      Current Month
                                                                             Commercial
                                                 Personal Lines                Auto             Other         Companywide
                                                                                              Businesses1
                                           Agency    Direct     Total         Business                           Total

Net Premiums Written                         $802.9     $425.0    $1,227.9          $172.9            $2.4           $1,403.2
% Growth in NPW                                 4%        15%          8%             10%             NM                  8%
Net Premiums Earned                          $775.5     $397.7    $1,173.2          $162.1            $2.5           $1,337.8
% Growth in NPE                                 3%        12%          6%             11%             NM                  6%

GAAP Ratios
Loss/LAE ratio                                 68.5       66.8        67.9            66.1             NM                67.7
Expense ratio                                  19.3       19.1        19.3            18.5             NM                19.2
Combined ratio                                 87.8       85.9        87.2            84.6             NM                86.9

Actuarial Adjustments2
Reserve Decrease/(Increase)
 Prior accident years                                                                                                    $9.0
 Current accident year                                                                                                   13.6
 Calendar year actuarial adjustment           $14.0       $8.0       $22.0             $.5              $.1             $22.6

Prior Accident Years Development
Favorable/(Unfavorable)
  Actuarial adjustment                                                                                                   $9.0
  All other development                                                                                                  25.9
  Total development                                                                                                     $34.9

Calendar year loss/LAE ratio                                                                                             67.7
Accident year loss/LAE ratio                                                                                             70.3

Statutory Ratios
Loss/LAE ratio                                                                                                           67.7
Expense ratio                                                                                                            18.2
Combined ratio                                                                                                           85.9


NM = Not Meaningful
1
  Amounts primarily include professional liability insurance for community banks and the Company’s run-off businesses. The other
businesses generated an underwriting profit of $.5 million for the month.
2
  Represents adjustments solely based on the Company’s corporate actuarial review.




                                                              -4-
THE PROGRESSIVE CORPORATION AND SUBSIDIARIES
                                             SUPPLEMENTAL INFORMATION
                                                  July 2005 Year-to-Date
                                                       ($ in millions)
                                                        (unaudited)

                                                            Year-to-Date
                                                                                    Commercial
                                                    Personal Lines                    Auto            Other           Companywide
                                                                                                    Businesses1
                                             Agency    Direct      Total             Business                            Total

    Net Premiums Written                     $4,951.0      $2,544.0     $7,495.0         $1,093.2          $13.9           $8,602.1
    % Growth in NPW                               5%           14%           8%              15%            NM                  8%
    Net Premiums Earned                      $4,766.8      $2,389.4     $7,156.2          $969.3           $16.1           $8,141.6
    % Growth in NPE                               4%           12%           7%              12%            NM                  7%

    GAAP Ratios
    Loss/LAE ratio                               66.0          66.7         66.2             61.5            NM                65.6
    Expense ratio                                20.5          19.8         20.3             19.9            NM                20.2
    Combined ratio                               86.5          86.5         86.5             81.4            NM                85.8

    Actuarial Adjustments2
    Reserve Decrease/(Increase)
     Prior accident years                                                                                                    $78.0
     Current accident year                                                                                                    24.6
     Calendar year actuarial adjustment         $59.9         $26.8        $86.7            $14.0            $1.9           $102.6

    Prior Accident Years Development
    Favorable/(Unfavorable)
     Actuarial adjustment                                                                                                    $78.0
     All other development                                                                                                   159.4
     Total development                                                                                                      $237.4

    Calendar year loss/LAE ratio                                                                                               65.6
    Accident year loss/LAE ratio                                                                                               68.5

    Statutory Ratios
    Loss/LAE ratio                                                                                                             65.6
    Expense ratio                                                                                                              19.2
    Combined ratio                                                                                                             84.8

    Statutory surplus                                                                                                      $5,643.7


                                                               July          July
                                                              2005          2004          Change
    Policies in Force
       (in thousands)
             Agency – Auto                                    4,492        4,201              7%
             Direct – Auto                                    2,282        2,012             13%
             Other Personal Lines3                            2,646        2,306             15%
        Total Personal Lines                                  9,420        8,519             11%
        Commercial Auto Business                                459          410             12%


NM = Not Meaningful
1
  The other businesses generated an underwriting profit of $8.9 million.
2
  Represents adjustments solely based on the Company’s corporate actuarial review.
3
  Includes insurance for motorcycles, recreation vehicles, mobile homes, watercraft, snowmobiles and similar items.


                                                                  -5-
THE PROGRESSIVE CORPORATION AND SUBSIDIARIES
                                   BALANCE SHEET AND OTHER INFORMATION
                                                 (millions– except per share amounts)
                                                              (unaudited)


                                                                                                  July
                                                                                                  2005
CONDENSED GAAP BALANCE SHEET:1
 Investments - Available-for-sale, at market:
   Fixed maturities (amortized cost: $9,869.0)                                                $9,858.7
   Equity securities:
        Preferred stocks (cost: $1,182.1)                                                      1,185.4
        Common equities (cost: $1,401.2)                                                       2,008.1
   Short-term investments (amortized cost: $2,400.7)                                           2,401.3
            Total investments2                                                                15,453.5
 Net premiums receivable                                                                       2,585.2
 Deferred acquisition costs                                                                      475.3
 Other assets                                                                                  1,462.0
                Total assets                                                                 $19,976.0

     Unearned premiums                                                                        $4,567.2
     Loss and loss adjustment expense reserves                                                 5,572.8
     Other liabilities2                                                                        2,872.2
     Debt                                                                                      1,284.7
     Shareholders’ equity                                                                      5,679.1
                     Total liabilities and shareholders’ equity                              $19,976.0




    Common Shares outstanding                                                                     197.2
    Shares repurchased – July                                                                        .6
        Average cost per share                                                                  $98.72
    Book value per share                                                                        $28.80
    Trailing 12-month return on average shareholders’ equity                                     29.2%
    Net unrealized pre-tax gains on investments                                                 $600.5
        Increase (decrease) from June 2005                                                      $(12.7)
        Increase (decrease) from December 2004                                                  $(68.9)
    Debt to total capital ratio                                                                  18.4%
    Fixed-income portfolio duration                                                           2.8 years
    Weighted average credit quality                                                                AA+




1
    Pursuant to SFAS 113, “Accounting and Reporting for Reinsurance of Short-Duration and Long-
     Duration Contracts,” loss and loss adjustment expense reserves are stated gross of reinsurance
     recoverables on unpaid losses of $338.2 million.
2
Amounts include net unsettled security acquisitions, including repurchase commitments, of $1,330.6
 million.




                                                                    -6-
Monthly Commentary

        •    The Company has no additional commentary regarding July results.


The Progressive Group of Insurance Companies, in business since 1937, ranks third in the nation for auto insurance based on
premiums written and provides drivers with competitive rates and 24/7, in-person and online service. The companies that
offer insurance directly (by phone at 1-800-PROGRESSIVE and online at progressivedirect.com) market their products and
services under the Progressive DirectSM brand, while the companies that offer insurance through more than 30,000
independent insurance agencies market their products and services under the Drive® Insurance from Progressive brand. The
Common Shares of The Progressive Corporation, the Mayfield Village, Ohio-based holding company, are publicly traded at
NYSE:PGR. More information can be found at progressive.com, including a guide to interpreting the monthly reporting
package.


   Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Statements in this release that are not historical
   fact are forward-looking statements that are subject to certain risks and uncertainties that could cause actual events and results to
   differ materially from those discussed herein. These risks and uncertainties include, without limitation, uncertainties related to
   estimates, assumptions and projections generally; inflation and changes in economic conditions (including changes in interest rates
   and financial markets); the accuracy and adequacy of the Company’s pricing and loss reserving methodologies; pricing competition
   and other initiatives by competitors; the Company’s ability to obtain regulatory approval for requested rate changes and the timing
   thereof; the effectiveness of the Company’s advertising campaigns; legislative and regulatory developments; disputes relating to
   intellectual property rights; the outcome of litigation pending or that may be filed against the Company; weather conditions
   (including the severity and frequency of storms, hurricanes, snowfalls, hail and winter conditions); changes in driving patterns and
   loss trends; acts of war and terrorist activities; the Company’s ability to maintain the uninterrupted operation of its facilities, systems
   (including information technology systems) and business functions; court decisions and trends in litigation and health care and auto
   repair costs; and other matters described from time to time by the Company in releases and publications, and in periodic reports and
   other documents filed with the United States Securities and Exchange Commission. In addition, investors should be aware that
   generally accepted accounting principles prescribe when a company may reserve for particular risks, including litigation exposures.
   Accordingly, results for a given reporting period could be significantly affected if and when a reserve is established for one or more
   contingencies. Reported results, therefore, may appear to be volatile in certain accounting periods.




                                                                     -7-

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progressive mreport-07/05

  • 1. NEWS RELEASE The Progressive Corporation Company Contact: 6300 Wilson Mills Road Thomas A. King Mayfield Village, Ohio 44143 (440) 395-2260 http://www.progressive.com FOR IMMEDIATE RELEASE MAYFIELD VILLAGE, OHIO -- August 18, 2005 -- The Progressive Corporation today reported the following results for July 2005: (millions, except per share amounts and ratios) July July 2005 2004 Change Net premiums written $1,403.2 $1,298.8 8% Net premiums earned 1,337.8 1,257.1 6% Net income 143.9 168.1 (14)% Per share .72 .77 (6)% Combined ratio 86.9 82.6 (4.3) pts. See the “Income Statements” for further month and year-to-date information. The Company offers insurance to personal and commercial auto drivers throughout the United States. The Company’s Personal Lines business units write insurance for private passenger automobiles and recreation vehicles. The Company’s Commercial Auto business unit writes primary liability, physical damage and other auto-related insurance for automobiles and trucks owned by small businesses. See “Supplemental Information” for month and year-to-date results. -1-
  • 2. THE PROGRESSIVE CORPORATION AND SUBSIDIARIES INCOME STATEMENT July 2005 (millions – except per share amounts) (unaudited) Current Month1 Comments on Monthly Results Direct premiums written $1,431.3 Net premiums written $1,403.2 Revenues: Net premiums earned $1,337.8 Investment income 42.8 Net realized gains (losses) on securities 2.8 Service revenues 3.9 Total revenues 1,387.3 Expenses: Losses and loss adjustment expenses 905.6 140.8 Policy acquisition costs Other underwriting expenses 115.7 Investment expenses 1.1 Service expenses 2.3 Interest expense 6.9 Total expenses 1,172.4 Income before income taxes 214.9 Provision for income taxes 71.0 Net income $143.9 COMPUTATION OF EARNINGS PER SHARE Basic: Average shares outstanding 196.0 Per share $.73 Diluted: Average shares outstanding 196.0 Net effect of dilutive stock-based compensation 2.9 Total equivalent shares 198.9 Per share $.72 1 For a description of the Company’s reporting and accounting policies, see Note 1 to the Company’s 2004 audited consolidated financial statements included in the Company’s 2004 Shareholders’ Report, which can be found at progressive.com/annualreport. __________________________________________________________________________________ The following table sets forth the investment results for the month: Fully taxable equivalent total return: Fixed-income securities (.3)% Common stocks 4.0% Total portfolio .3% Pretax recurring investment book yield 3.8% -2-
  • 3. THE PROGRESSIVE CORPORATION AND SUBSIDIARIES INCOME STATEMENTS July 2005 Year-to-Date (millions – except per share amounts) (unaudited) Year-to-Date % 2005 2004 Change Direct premiums written $8,787.9 $8,141.8 8 Net premiums written $8,602.1 $7,937.7 8 Revenues: Net premiums earned $8,141.6 $7,584.6 7 Investment income 293.0 279.6 5 Net realized gains (losses) on securities 9.2 55.5 (83) Service revenues 25.4 29.2 (13) Total revenues 8,469.2 7,948.9 7 Expenses: Losses and loss adjustment expenses 5,338.8 4,848.8 10 Policy acquisition costs 863.1 817.1 6 Other underwriting expenses 781.3 707.5 10 Investment expenses 7.0 7.7 (9) Service expenses 14.3 14.4 (1) Interest expense 48.4 46.9 3 Total expenses 7,052.9 6,442.4 9 Income before income taxes 1,416.3 1,506.5 (6) Provision for income taxes 465.4 492.1 (5) Net income $950.9 $1,014.4 (6) COMPUTATION OF EARNINGS PER SHARE Basic: Average shares outstanding 197.8 216.3 (9) Per share $4.81 $4.69 3 Diluted: Average shares outstanding 197.8 216.3 (9) Net effect of dilutive stock-based compensation 2.9 3.5 (17) Total equivalent shares 200.7 219.8 (9) Per share $4.74 $4.62 3 The following table sets forth the investment results for the year-to-date period: 2005 2004 Fully taxable equivalent total return: Fixed-income securities 1.9% 1.6% Common stocks 4.4% (.6)% Total portfolio 2.3% 1.4% Pretax recurring investment book yield 3.9% 3.8% -3-
  • 4. THE PROGRESSIVE CORPORATION AND SUBSIDIARIES SUPPLEMENTAL INFORMATION July 2005 ($ in millions) (unaudited) Current Month Commercial Personal Lines Auto Other Companywide Businesses1 Agency Direct Total Business Total Net Premiums Written $802.9 $425.0 $1,227.9 $172.9 $2.4 $1,403.2 % Growth in NPW 4% 15% 8% 10% NM 8% Net Premiums Earned $775.5 $397.7 $1,173.2 $162.1 $2.5 $1,337.8 % Growth in NPE 3% 12% 6% 11% NM 6% GAAP Ratios Loss/LAE ratio 68.5 66.8 67.9 66.1 NM 67.7 Expense ratio 19.3 19.1 19.3 18.5 NM 19.2 Combined ratio 87.8 85.9 87.2 84.6 NM 86.9 Actuarial Adjustments2 Reserve Decrease/(Increase) Prior accident years $9.0 Current accident year 13.6 Calendar year actuarial adjustment $14.0 $8.0 $22.0 $.5 $.1 $22.6 Prior Accident Years Development Favorable/(Unfavorable) Actuarial adjustment $9.0 All other development 25.9 Total development $34.9 Calendar year loss/LAE ratio 67.7 Accident year loss/LAE ratio 70.3 Statutory Ratios Loss/LAE ratio 67.7 Expense ratio 18.2 Combined ratio 85.9 NM = Not Meaningful 1 Amounts primarily include professional liability insurance for community banks and the Company’s run-off businesses. The other businesses generated an underwriting profit of $.5 million for the month. 2 Represents adjustments solely based on the Company’s corporate actuarial review. -4-
  • 5. THE PROGRESSIVE CORPORATION AND SUBSIDIARIES SUPPLEMENTAL INFORMATION July 2005 Year-to-Date ($ in millions) (unaudited) Year-to-Date Commercial Personal Lines Auto Other Companywide Businesses1 Agency Direct Total Business Total Net Premiums Written $4,951.0 $2,544.0 $7,495.0 $1,093.2 $13.9 $8,602.1 % Growth in NPW 5% 14% 8% 15% NM 8% Net Premiums Earned $4,766.8 $2,389.4 $7,156.2 $969.3 $16.1 $8,141.6 % Growth in NPE 4% 12% 7% 12% NM 7% GAAP Ratios Loss/LAE ratio 66.0 66.7 66.2 61.5 NM 65.6 Expense ratio 20.5 19.8 20.3 19.9 NM 20.2 Combined ratio 86.5 86.5 86.5 81.4 NM 85.8 Actuarial Adjustments2 Reserve Decrease/(Increase) Prior accident years $78.0 Current accident year 24.6 Calendar year actuarial adjustment $59.9 $26.8 $86.7 $14.0 $1.9 $102.6 Prior Accident Years Development Favorable/(Unfavorable) Actuarial adjustment $78.0 All other development 159.4 Total development $237.4 Calendar year loss/LAE ratio 65.6 Accident year loss/LAE ratio 68.5 Statutory Ratios Loss/LAE ratio 65.6 Expense ratio 19.2 Combined ratio 84.8 Statutory surplus $5,643.7 July July 2005 2004 Change Policies in Force (in thousands) Agency – Auto 4,492 4,201 7% Direct – Auto 2,282 2,012 13% Other Personal Lines3 2,646 2,306 15% Total Personal Lines 9,420 8,519 11% Commercial Auto Business 459 410 12% NM = Not Meaningful 1 The other businesses generated an underwriting profit of $8.9 million. 2 Represents adjustments solely based on the Company’s corporate actuarial review. 3 Includes insurance for motorcycles, recreation vehicles, mobile homes, watercraft, snowmobiles and similar items. -5-
  • 6. THE PROGRESSIVE CORPORATION AND SUBSIDIARIES BALANCE SHEET AND OTHER INFORMATION (millions– except per share amounts) (unaudited) July 2005 CONDENSED GAAP BALANCE SHEET:1 Investments - Available-for-sale, at market: Fixed maturities (amortized cost: $9,869.0) $9,858.7 Equity securities: Preferred stocks (cost: $1,182.1) 1,185.4 Common equities (cost: $1,401.2) 2,008.1 Short-term investments (amortized cost: $2,400.7) 2,401.3 Total investments2 15,453.5 Net premiums receivable 2,585.2 Deferred acquisition costs 475.3 Other assets 1,462.0 Total assets $19,976.0 Unearned premiums $4,567.2 Loss and loss adjustment expense reserves 5,572.8 Other liabilities2 2,872.2 Debt 1,284.7 Shareholders’ equity 5,679.1 Total liabilities and shareholders’ equity $19,976.0 Common Shares outstanding 197.2 Shares repurchased – July .6 Average cost per share $98.72 Book value per share $28.80 Trailing 12-month return on average shareholders’ equity 29.2% Net unrealized pre-tax gains on investments $600.5 Increase (decrease) from June 2005 $(12.7) Increase (decrease) from December 2004 $(68.9) Debt to total capital ratio 18.4% Fixed-income portfolio duration 2.8 years Weighted average credit quality AA+ 1 Pursuant to SFAS 113, “Accounting and Reporting for Reinsurance of Short-Duration and Long- Duration Contracts,” loss and loss adjustment expense reserves are stated gross of reinsurance recoverables on unpaid losses of $338.2 million. 2 Amounts include net unsettled security acquisitions, including repurchase commitments, of $1,330.6 million. -6-
  • 7. Monthly Commentary • The Company has no additional commentary regarding July results. The Progressive Group of Insurance Companies, in business since 1937, ranks third in the nation for auto insurance based on premiums written and provides drivers with competitive rates and 24/7, in-person and online service. The companies that offer insurance directly (by phone at 1-800-PROGRESSIVE and online at progressivedirect.com) market their products and services under the Progressive DirectSM brand, while the companies that offer insurance through more than 30,000 independent insurance agencies market their products and services under the Drive® Insurance from Progressive brand. The Common Shares of The Progressive Corporation, the Mayfield Village, Ohio-based holding company, are publicly traded at NYSE:PGR. More information can be found at progressive.com, including a guide to interpreting the monthly reporting package. Safe Harbor Statement under the Private Securities Litigation Reform Act of 1995: Statements in this release that are not historical fact are forward-looking statements that are subject to certain risks and uncertainties that could cause actual events and results to differ materially from those discussed herein. These risks and uncertainties include, without limitation, uncertainties related to estimates, assumptions and projections generally; inflation and changes in economic conditions (including changes in interest rates and financial markets); the accuracy and adequacy of the Company’s pricing and loss reserving methodologies; pricing competition and other initiatives by competitors; the Company’s ability to obtain regulatory approval for requested rate changes and the timing thereof; the effectiveness of the Company’s advertising campaigns; legislative and regulatory developments; disputes relating to intellectual property rights; the outcome of litigation pending or that may be filed against the Company; weather conditions (including the severity and frequency of storms, hurricanes, snowfalls, hail and winter conditions); changes in driving patterns and loss trends; acts of war and terrorist activities; the Company’s ability to maintain the uninterrupted operation of its facilities, systems (including information technology systems) and business functions; court decisions and trends in litigation and health care and auto repair costs; and other matters described from time to time by the Company in releases and publications, and in periodic reports and other documents filed with the United States Securities and Exchange Commission. In addition, investors should be aware that generally accepted accounting principles prescribe when a company may reserve for particular risks, including litigation exposures. Accordingly, results for a given reporting period could be significantly affected if and when a reserve is established for one or more contingencies. Reported results, therefore, may appear to be volatile in certain accounting periods. -7-