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Productivity Solution
InspireOne
Effective Workplace
2
Achieving peak performance consistently at all levels is a perennial quest for most
organizations. Increase in productivity and productivity enhancement is viewed as a
key driver to achieve and sustain peak performance across industries. The key to
improving productivity ultimately are your people who implement your organizations
strategy.
™
A successful organization may be described as a “team of teams”. The success of any
organization depends on the success of each team and the teams’ ability to co-operate
and support each other. The offering of team management and team building
concept is customized to meet your specific needs and help you lay the foundations of
your team’s success.
3
Teamship™
™
An organizations success for a large part, depends on whether the energy
of all employees is mobilized and focused towards ensuring success,
survival and growth. A shared sense of responsibility is vital if an
organization wants to survive, adapt and succeed in business. Your
people are your organization’s most valuable resource, yet maybe not
enough of them feel they can leverage their potential in the best possible
way.
4
Employeeship™
In today’s complex world with its multiple demands, it can sometimes be
a challenge to keep a clear line of sight to actions that lead to the results
you want. The Time and Performance Manager program enables you to
focus on and resolve the key issues and challenges that otherwise stop
you from reaching your goals and objectives, both at work and in your
personal life.
5
Time and Performance Manager™
Multigenerational workplaces are a reality today in most industries; new
age and conventional. The impact is being felt now more than ever since
the representation of each generation is almost equal! Different
generations mean differing perspectives, different work ethics and
different motivators, and imagine all of this in the same workplace!
6
Success in Multi-Generational Workplaces
Personal Quality
It is an effective method for individuals to anticipate and prevent
mistakes and win others’ trust. It means that the person who performs a
task guarantees its quality, has checked their own work – and is not only
proud to put their name to it, but also on it. Implementing Personal
Quality can increase the quality of every detail in every activity performed
in your organization.
7
Result ManagerTM
Change in behavior happens over a period of time through persistent efforts and sustenance
mechanisms. InspireOne | TMI’s Result Manager helps enable the ‘persistence’ in efforts by
ensuring that productivity enhancement not a one-time activity, but a sustainable journey. The
Result Manager™ consists of a 12-week journey with multiple interactions; formal, informal and on
the job.
An evaluation on the participant’s current state to identify individual productivity gaps to
personalize the learning experience and reach productivity excellence through productivity
enhancement training program.
8
“Customer Services
99
Putting People First
InspireOne | TMI’s Putting People First (PPF) is a revolutionary concept in
service quality which originated from the thought: Put employees first,
then they will put customers first’. This offering has been conducted for
thousands of participants all over the world, and all of them have
marveled at the simplicity and power of the message which has
supported them in creating customer centric culture within the
organization.
10
A Complaint is a gift
Do you know how many customers you lost last quarter? Do you know why? Do you
know if complaints were handled satisfactorily? Do you know what you’ll need to do
to retain your existing customers and to attract more?
InspireOne | TMI’s A Complaint Is a Gift is a very effective, highly sought after
customer-focused offering about turning customer complaints into business
opportunities, regaining unhappy customers’ trust, and transforming them into
advocates.
11
Customer Service
As management guru Peter Drucker once put it, “The purpose of a business is to create
customers”.
Recognizing and delivering upon customer expectations is essential to building any
successful business. To accomplish that, one must offer a differentiated service valued
by customers both external and internal and fulfill the promise consistently.
We at InspireOne have unrivaled global expertise and experience in customer
service excellence to help you shape and implement strategies to keep and extend your
customer base.
12
Contact Us
13
www.inspireone.in
814, 1st floor, udyog vihar,
sector 19, PhaseV, Gurgaon,
Haryana 122001
OR
Call at +91 124 482 7214

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Productivity Enhancement Training Program - InspireOne

  • 2. Effective Workplace 2 Achieving peak performance consistently at all levels is a perennial quest for most organizations. Increase in productivity and productivity enhancement is viewed as a key driver to achieve and sustain peak performance across industries. The key to improving productivity ultimately are your people who implement your organizations strategy.
  • 3. ™ A successful organization may be described as a “team of teams”. The success of any organization depends on the success of each team and the teams’ ability to co-operate and support each other. The offering of team management and team building concept is customized to meet your specific needs and help you lay the foundations of your team’s success. 3 Teamship™
  • 4. ™ An organizations success for a large part, depends on whether the energy of all employees is mobilized and focused towards ensuring success, survival and growth. A shared sense of responsibility is vital if an organization wants to survive, adapt and succeed in business. Your people are your organization’s most valuable resource, yet maybe not enough of them feel they can leverage their potential in the best possible way. 4 Employeeship™
  • 5. In today’s complex world with its multiple demands, it can sometimes be a challenge to keep a clear line of sight to actions that lead to the results you want. The Time and Performance Manager program enables you to focus on and resolve the key issues and challenges that otherwise stop you from reaching your goals and objectives, both at work and in your personal life. 5 Time and Performance Manager™
  • 6. Multigenerational workplaces are a reality today in most industries; new age and conventional. The impact is being felt now more than ever since the representation of each generation is almost equal! Different generations mean differing perspectives, different work ethics and different motivators, and imagine all of this in the same workplace! 6 Success in Multi-Generational Workplaces
  • 7. Personal Quality It is an effective method for individuals to anticipate and prevent mistakes and win others’ trust. It means that the person who performs a task guarantees its quality, has checked their own work – and is not only proud to put their name to it, but also on it. Implementing Personal Quality can increase the quality of every detail in every activity performed in your organization. 7
  • 8. Result ManagerTM Change in behavior happens over a period of time through persistent efforts and sustenance mechanisms. InspireOne | TMI’s Result Manager helps enable the ‘persistence’ in efforts by ensuring that productivity enhancement not a one-time activity, but a sustainable journey. The Result Manager™ consists of a 12-week journey with multiple interactions; formal, informal and on the job. An evaluation on the participant’s current state to identify individual productivity gaps to personalize the learning experience and reach productivity excellence through productivity enhancement training program. 8
  • 10. Putting People First InspireOne | TMI’s Putting People First (PPF) is a revolutionary concept in service quality which originated from the thought: Put employees first, then they will put customers first’. This offering has been conducted for thousands of participants all over the world, and all of them have marveled at the simplicity and power of the message which has supported them in creating customer centric culture within the organization. 10
  • 11. A Complaint is a gift Do you know how many customers you lost last quarter? Do you know why? Do you know if complaints were handled satisfactorily? Do you know what you’ll need to do to retain your existing customers and to attract more? InspireOne | TMI’s A Complaint Is a Gift is a very effective, highly sought after customer-focused offering about turning customer complaints into business opportunities, regaining unhappy customers’ trust, and transforming them into advocates. 11
  • 12. Customer Service As management guru Peter Drucker once put it, “The purpose of a business is to create customers”. Recognizing and delivering upon customer expectations is essential to building any successful business. To accomplish that, one must offer a differentiated service valued by customers both external and internal and fulfill the promise consistently. We at InspireOne have unrivaled global expertise and experience in customer service excellence to help you shape and implement strategies to keep and extend your customer base. 12
  • 13. Contact Us 13 www.inspireone.in 814, 1st floor, udyog vihar, sector 19, PhaseV, Gurgaon, Haryana 122001 OR Call at +91 124 482 7214