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GLOBAL MOBILE PAYMENT METHODS 2019
PUBLICATION DATE: MARCH 2019
PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-9 TABLE OF CONTENTS I PAGE 10 REPORT-SPECIFIC SAMPLE
CHARTS I PAGE 11 METHODOLOGY I PAGE 12 RELATED REPORTS I PAGE 13 CLIENTS I PAGE 14-15 FREQUENTLY ASKED QUESTIONS
PAGE 16 ORDER FORM I PAGE 17 TERMS AND CONDITIONS
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5
PRODUCT DETAILS Title:
Type of Product:
Category:
Covered Regions:
Covered Countries:
Language:
Formats:
Number of Charts:
Global Mobile Payment Methods 2019
Report
Online Payment
Global
Japan, South Korea, Australia, Singapore, China, India, Indonesia,
Thailand, UK, Germany, France, Spain, Italy, Sweden, Belgium, Russia,
Turkey, Poland, Portugal, USA, Canada, Brazil, Argentina, Mexico,
UAE, South Africa, Egypt, Nigeria, Kenya
English
PDF & PowerPoint
114
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Global Site License:
€ 1,950 (exc. VAT)
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€ 3,900 (exc. VAT)
We occasionally offer a discount on selected reports as newer reports are published.
Please see the most up-to-date pricing on our website www.ystats.com.
QUESTIONS
ANSWERED
IN THIS REPORT
How fast are contactless mobile payments predicted to grow?
What are the top mobile wallets worldwide?
What countries are leading in terms of mobile payment usage?
What are the major drivers and barriers of mobile payment adoption?
What are consumers’ perceptions regarding the security of mobile payments?
SECONDARY MARKET
RESEARCH
Our reports are exclusively based on secondary market research. Our researchers derive
information and data from a variety of reliable published sources and compile the data into
understandable and easy-to-use formats.
ADVANTAGES Maximum Objectivity
Reliable Sources
Up-To-Date Analysis
Boardroom-Ready PowerPoint Presentations
Guidance For Strategic Company Decisions
GLOBAL MOBILE PAYMENT METHODS 2019
2
ASIA-PACIFIC LEADS IN MOBILE PAYMENT ADOPTION
More than one in three Internet users worldwide used mobile payments,
according to a survey cited in the yStats.com report. Asia-Pacific is ahead with a
+10 percentage point lead over the second rank. In China alone, over half a billion
people make payments via mobile devices. The usage cases of Alipay, WeChat Pay
and similar mobile payment services, include online shopping, settling utility bills,
paying in restaurants and entertainment venues, in malls and convenience stores.
Other countries in Asia-Pacific with a high mobile payment growth potential
include India, Indonesia and Singapore. Furthermore, with the help of mobile and
card-based payments, Australia is projected to become the region’s first cashless
society by 2022.
Latin America ranked second after the countries of Asia-Pacific, with regard to
interest in mobile payments as of 2018, according to the yStats.com report. In
Europe, mobile wallets such as Apple Pay and Google Pay already gained a single-
digit percentage share of E-Commerce sales, and in the USA this figure was twice
as high. In the Middle East and Africa, cash payments still dominate both digital
and store-based shopping, but emerging mobile wallet and mobile money
solutions are expected to gain a higher market share in the future, as consumer
adoption rises.
Overall, the outlook for the global mobile payments market stays positive, despite
consumers still having concerns over the security of such payment means. New
fraud protection and authentication technologies based on biometrics are
expected to help users overcome this fear. In a 2018 survey cited by yStats.com,
two in three respondents said they would be willing to use biometric
authentication to safeguard their payment details.
GLOBAL MOBILE PAYMENT METHODS 2019
3
MANAGEMENT SUMMARY
GLOBAL DEVELOPMENTS
 Mobile Payment User Penetration, by Region, in % of Internet Users, Q4 2017
 Proximity Mobile Payment User Penetration, by Region, in % of Smartphone Users, 2017-2022f
 Top 10 Countries by Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2019f
 Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Region, Q1 2017
& Q1 2018
 Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected
Countries, Q1 2018
 Mobile Wallet User Penetration, in % of Respondents, by China, Germany, India, Taiwan, the USA and the UK, 2018
 Number of Contactless Payment Users of Apple Pay, Samsung Pay, Google Pay and Other OEM Pay, in millions,
2018e & 2020f
 Share of Respondents Who Would be Willing to Use Fingerprint or Other Biometric to Secure Their Payment Details,
in %, 2018
ASIA-PACIFIC
3.1. Regional
 Online and Mobile Payment Trends and News about Players, February 2019
3.2. Advanced Markets
3.2.1. Japan
 Share of Smartphone Owners Who Have Used QR Code Payment, in %, January 2019
 Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2018e & 2022f
 Proximity Mobile Payment Transaction Value, in JPY trillion, and Year-on-Year Change, in %, FY 2017 – 2023f
 Share of Smartphone Owners Who Started to Use a New Mobile Payment Service in 2018, in %, and Top 15 Mobile
Payment Services that Smartphone Owners Started to Use, in of %, November 2018
 Top 10 Mobile Payment Services Used, in % of Mobile Payment Users, June 2018
3.2.2. South Korea
 Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f
 Overview of Four Selected Leading Mobile Payment Services, incl. Provider, Launch Date, Channels, Number of Users
and Cumulative Transaction Value, 2018
3.2.3. Australia
 Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
 Top Mobile Payment Services Used to Pay In-Store, in % of Respondents, 2017 & 2018
 Number of Users of Digital Payment Services, in thousands, and Penetration, in % of Population, 12 Months to March
2018
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GLOBAL MOBILE PAYMENT METHODS 2019
TABLE OF CONTENTS (1 OF 6)
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ASIA PACIFIC (CONT.)
3.2. Advanced Markets (Cont.)
3.2.4. Singapore
 Mobile Payment Transaction Value, in USD billion, 2016 & 2021f
3.3. Emerging Markets
3.3.1. China
 Top 5 Third-Party Payment Services, in % of Users, August 2018
 Top Uses of Third-Party Payment Services, in % of Users, August 2018
 Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2018
 Third-Party Mobile Payment Transaction Value, in CNY trillion, Q1 2016 – Q3 2018
 Payment Methods Used by Chinese Tourists During Overseas Travel, in % of Chinese Tourists Travelling Overseas,
2017 & 2018
3.3.2. India
 Mobile Payments, in USD billion, FY 2018e & FY 2023
 Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2017 - 2022f
 Top Mobile Wallets Used, in % of Young Urban Mobile Wallet Users, March 2018
3.3.3. Indonesia
 Mobile Payment App User Penetration, in % of Internet Users, 2017
 Mobile Payment Transaction Value, in IDR trillion, 2016 – 2020f
 E-Money Usage Cases, in % of Mobile Users, by Gender, January 2018
 Most Used E-Money Services, in % of Mobile Users, January 2018
3.3.4 Thailand
 Payment Methods Used in E-Commerce, by Number of Online Shoppers and Percentage of Online Shoppers, Q1
2017 & Q1 2018
EUROPE
4.1. Regional
 Online and Mobile Payment Trends and News about Players, February 2019
 Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
4.2. Advanced Markets
4.2.1. UK
 Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
 Knowledge of Technology Trends, incl. Mobile Payments, in % of Consumers, 2016 - 2018
GLOBAL MOBILE PAYMENT METHODS 2019
TABLE OF CONTENTS (2 OF 6)
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EUROPE (CONT.)
4.2. Advanced Markets (Cont.)
4.2.1. UK (Cont.)
 General Usage of Payment Methods, by Used in the Previous 6 Months and Never Used, incl. Contactless Mobile
Payment Methods and Cards, in % of Internet Users, April 2017 & February 2018
 Number of Proximity Mobile Payment Users, in millions, 2017-2019f
 Innovative Payment Methods That Millennial Online Shoppers Plan to Use in the Future, July 2018
4.2.2. Germany
 Mobile Payment User Penetration, in % of Consumers, and Mobile Payment Apps Used, in % of Mobile Payment
Users, August 2018
 Breakdown of Importance of Payment Topics in Merchants’ Payment Strategy Until 2020, in % of E-Commerce
Merchants, 2018
4.2.3. France
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
 Breakdown of Mobile Payment App Usage In-Store, in % of Internet Users, February 2018
4.2.4. Spain
 Breakdown of Preferred Payment Methods, by Store Type, incl. Online, in % of Internet Users, June 2018
4.2.5. Italy
 Breakdown of Awareness and Usage of New FinTech Services, in % of Internet Users, 2018
4.2.6. Sweden
 Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2018
4.2.7. Belgium
 Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2018, and Change Compared
to 2017 and 2011
4.3. Emerging Markets
4.3.1. Russia
 Share of Apple Pay, Samsung Pay and Android Pay Users, by Age Group and Total, in % of Internet Users in Large
Cities, 2018
4.3.2. Turkey
 Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
GLOBAL MOBILE PAYMENT METHODS 2019
4
TABLE OF CONTENTS (3 OF 6)
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EUROPE (CONT.)
4.3. Emerging Markets (Cont.)
4.3.3. Poland
 Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 6 Months to November 2018
4.3.4. Portugal
 Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018
NORTH AMERICA
5.1. REGIONAL
 Proximity Mobile Payment User Penetration, in % of Smartphone Users, in %, 2017 – 2022f
5.2. USA
 Online and Mobile Payment Trends, February 2019
 Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018
 Breakdown of Primary Factors That Would Prevent Internet Users From Using a Mobile Payment App, in %, March
2018
 Attitudes to Mobile Payments, in % of Consumers, by Generation, 2018
 Number of Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2018- 2022f
 Mobile Payment Apps Used for Making Payments In-Store, in % of In-Store Mobile Payment Users, February 2018
 Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2018
 Share of Adults Who Have Made a Biometric Payment, in %, by Gender and Total, March 2018
 Share of Adults Who Believe that Biometric Payment Will Become More Commonplace in the Next 2-5 Years, in %,
March 2018
5.3. Canada
 Share of Consumers Who Are Familiar With Using Merchant Apps to Pay for Goods and Services, in %, 2017-2018
 Likelihood of Loading a Credit Card and Debit Card Into a Mobile Phone or Wallet, in % of Consumers, 2018
 New Forms of Payment Used Regularly, in % of Credit/Debit Card Owners, February 2018
LATIN AMERICA
6.1. Regional
 Online and Mobile Payment Trends and News about Players, February 2019
 Penetration of In-Store Mobile Payment App Users, in % of Banked Internet Users, by Selected Countries, 2018
TABLE OF CONTENTS (4 OF 6)
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GLOBAL MOBILE PAYMENT METHODS 2019
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LATIN AMERICA (CONT.)
6.1. Regional (Cont.)
 Share of Banked Internet Users Who Have Not Used Mobile Payment Apps/ Mobile Wallets In-Store But Intend to
Use Them in the Next Year, in %, by Selected Countries, 2018
 Awareness of FinTech, by Company Type, in % of Banked Internet Users, by Selected Countries, 2018
6.2. Brazil
 Breakdown of Payment Methods Used in M-Commerce, in % of Mobile Shoppers, August 2018
 Most Important Features in a M-Commerce App, incl. Payment-Related, in % of Mobile Shoppers, September 2018
 Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, Q1 2018
6.3. Argentina
 Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f
6.4. Mexico
 Payment Methods Offered in E-Commerce, in % of Online Merchants, November 2018
 Payment Methods Offered in E-Commerce, in % of Online Merchants, November 2018
 Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, Q1 2018
MIDDLE EAST & AFRICA
7.1. Regional
 Online and Mobile Payment Trends and News about Players, February 2019
 Share of Internet Users Who Used Smartphone to Pay for Goods and Services, in %, Q4 2017
 Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f
7.2. UAE
 Mobile Wallet Market Size, in USD million, 2016 & 2022f
 Overview of Selected Mobile Wallets, incl. Company and Launch Date, January 2019
7.3. South Africa
 Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
7.4. Egypt
 Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
GLOBAL MOBILE PAYMENT METHODS 2019
TABLE OF CONTENTS (5 OF 6)
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5
MIDDLE EAST & AFRICA (CONT.)
7.5. Nigeria
 Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
7.6. Kenya
 Mobile Payment Statistics, incl. Number of Transactions, in Millions, Value of Transactions, in KES Billion, Number of
Accounts, in Millions, and Number of Agents, in Thousands, 2008 – 2018
 Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018
GLOBAL MOBILE PAYMENT METHODS 2019
TABLE OF CONTENTS (6 OF 6)
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GLOBAL MOBILE PAYMENT METHODS 2019
REPORT-SPECIFIC SAMPLE CHARTS
10
GENERAL METHODOLOGY OF OUR MARKET REPORTS
Secondary Market Research
 The reports are compiled based on secondary market research.
Secondary research is information gathered from previously published
sources. Our reports are solely based on information and data acquired
from national and international statistical offices, industry and trade
associations, business reports, business and company databases,
journals, company registries, news portals and many other reliable
sources. By using various sources we ensure maximum objectivity for all
obtained data. As a result, companies gain a precise and unbiased
impression of the market situation.
 Cross referencing of data is conducted in order to ensure
validity and reliability.
 The source of information and its release date are provided on
every chart. It is possible that the information contained in one chart is
derived from several sources. If this is the case, all sources are mentioned
on the chart.
 The reports include mainly data from the last 12 months prior
to the date of report publication. Exact publication dates are mentioned in
every chart.
Definitions
 The reports take into account a broad definition of B2C E-
Commerce, which might include mobile commerce. As definitions may
vary among sources, exact definition used by the source (if available) is
included at the bottom of the chart.
Chart Types
 Our reports include text charts, pie charts, bar charts, rankings,
line graphs and tables. Every chart contains an Action Title, which
summarizes the main idea/finding of the chart and a Subtitle, which
provides necessary information about the country, the topic, units or
measures of currency, and the applicable time period(s) to which the data
refers. With respect to rankings, it is possible that the summation of all
categories amounts to more than 100%. In this case, multiple answers were
possible, which is noted at the bottom of the chart.
Report Structure
 Reports are comprised of the following elements, in the following
order: Cover page, preface, legal notice, methodology, definitions, table of
contents, management summary (summarizing main information
contained in each section of report) and report content (divided into
sections and chapters). When available, we also include forecasts in our
report content. These forecasts are not our own; they are published by
reliable sources. Within Global and Regional reports, we include all major
developed and emerging markets, ranked in order of importance by using
evaluative criteria such as sales figures.
Notes and Currency Values
 If available, additional information about the data collection, for
example the time of survey and number of people surveyed, is provided in
the form of a note. In some cases, the note (also) contains additional
information needed to fully understand the contents of the respective data.
 When providing information about amounts of money, local
currencies are most often used. When referencing currency values in the
Action Title, the EUR values are also provided in brackets. The conversions
are always made using the average currency exchange rate for the
respective time period. Should the currency figure be in the future, the
average exchange rate of the past 12 months is used.
METHODOLOGY OF OUR GLOBAL MOBILE PAYMENT METHODS 2019
Report Coverage
 This report covers the global mobile payment market. It takes
into account a wide definition of mobile payment, including payment
methods used in mobile shopping (remote) and in-store (proximity)
mobile payment.
 Major B2C E-Commerce markets in all global regions are
covered, including advanced and emerging, while data availability varied
across the countries.
Report Structure
 The global chapter opens the report, featuring an overview of
global mobile payment developments.
 Within each region, the countries are also ranked by B2C E-
Commerce sales and, where applicable, grouped by advanced and
emerging markets.
Furthermore, where available, regional information is also included.
 Depending on data availability, the following types of market
information are included: mobile payment user penetration, payment
methods most used when buying from mobile devices, number and
volume of mobile payment transactions, most popular mobile payment
services, awareness and usage of mobile wallets. Not all the mentioned
types of information are available for each of the covered countries. For the
top 5 countries leading worldwide in B2C E-Commerce sales, also online
and mobile payment trends and news about major players, such as
payment providers, banks and retailers are presented on text charts.
GLOBAL MOBILE PAYMENT METHODS 2019
11
Global Online Payment Methods 2019 March 2019 € 2,950
Global Alternative Online Payment Methods 2019 March 2019 € 1,950
North America Online Payment Methods 2019 February 2019 € 1,950
Latin America Online Payment Methods 2019 February 2019 € 1,950
Europe Online Payment Methods 2019 February 2019 € 1,950
Asia-Pacific Online Payment Methods 2019
Middle East and Africa Online Payment Methods 2019
February 2019
February 2019
€ 1,950
€ 1,950
North America B2C E-Commerce Market 2018 November 2018 € 950
Latin America B2C E-Commerce Market 2018 November 2018 € 1,950
MENA B2C E-Commerce Market 2018 June 2018 € 2,950
Europe B2C E-Commerce Market 2018 September 2018 € 3,950
Asia-Pacific B2C E-Commerce Market 2018 June 2018 € 3,950
Southeast Asia B2C E-Commerce Market 2018 May 2018 € 1,950
Africa B2C E-Commerce Market 2018 March 2018 € 1,950
Global B2B E-Commerce Market 2018 September 2018 € 1,950
Global B2B Payment Trends 2018 October 2018 € 950
Global Omnichannel Commerce Trends 2018 December 2018 € 950
Global Digital Gaming Market 2019 January 2019 € 1,450
Global Clothing B2C E-Commerce 2018 December 2018 € 2,950
Global B2C E-Commerce Delivery 2018 December 2018 € 1,950
Global Consumer Electronics B2C E-Commerce 2018
Global Online Travel Market 2018
Global Online Airline Booking Market 2018
Global Online Accommodation Booking Market 2018
November 2018
October 2018
October 2018
November 2018
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Product Brochure: Global Mobile Payment Methods 2019

  • 1. GLOBAL MOBILE PAYMENT METHODS 2019 PUBLICATION DATE: MARCH 2019 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-9 TABLE OF CONTENTS I PAGE 10 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 11 METHODOLOGY I PAGE 12 RELATED REPORTS I PAGE 13 CLIENTS I PAGE 14-15 FREQUENTLY ASKED QUESTIONS PAGE 16 ORDER FORM I PAGE 17 TERMS AND CONDITIONS
  • 2. 2 5 PRODUCT DETAILS Title: Type of Product: Category: Covered Regions: Covered Countries: Language: Formats: Number of Charts: Global Mobile Payment Methods 2019 Report Online Payment Global Japan, South Korea, Australia, Singapore, China, India, Indonesia, Thailand, UK, Germany, France, Spain, Italy, Sweden, Belgium, Russia, Turkey, Poland, Portugal, USA, Canada, Brazil, Argentina, Mexico, UAE, South Africa, Egypt, Nigeria, Kenya English PDF & PowerPoint 114 PRICES* Single User License: Site License: Global Site License: € 1,950 (exc. VAT) € 2,925 (exc. VAT) € 3,900 (exc. VAT) We occasionally offer a discount on selected reports as newer reports are published. Please see the most up-to-date pricing on our website www.ystats.com. QUESTIONS ANSWERED IN THIS REPORT How fast are contactless mobile payments predicted to grow? What are the top mobile wallets worldwide? What countries are leading in terms of mobile payment usage? What are the major drivers and barriers of mobile payment adoption? What are consumers’ perceptions regarding the security of mobile payments? SECONDARY MARKET RESEARCH Our reports are exclusively based on secondary market research. Our researchers derive information and data from a variety of reliable published sources and compile the data into understandable and easy-to-use formats. ADVANTAGES Maximum Objectivity Reliable Sources Up-To-Date Analysis Boardroom-Ready PowerPoint Presentations Guidance For Strategic Company Decisions GLOBAL MOBILE PAYMENT METHODS 2019 2
  • 3. ASIA-PACIFIC LEADS IN MOBILE PAYMENT ADOPTION More than one in three Internet users worldwide used mobile payments, according to a survey cited in the yStats.com report. Asia-Pacific is ahead with a +10 percentage point lead over the second rank. In China alone, over half a billion people make payments via mobile devices. The usage cases of Alipay, WeChat Pay and similar mobile payment services, include online shopping, settling utility bills, paying in restaurants and entertainment venues, in malls and convenience stores. Other countries in Asia-Pacific with a high mobile payment growth potential include India, Indonesia and Singapore. Furthermore, with the help of mobile and card-based payments, Australia is projected to become the region’s first cashless society by 2022. Latin America ranked second after the countries of Asia-Pacific, with regard to interest in mobile payments as of 2018, according to the yStats.com report. In Europe, mobile wallets such as Apple Pay and Google Pay already gained a single- digit percentage share of E-Commerce sales, and in the USA this figure was twice as high. In the Middle East and Africa, cash payments still dominate both digital and store-based shopping, but emerging mobile wallet and mobile money solutions are expected to gain a higher market share in the future, as consumer adoption rises. Overall, the outlook for the global mobile payments market stays positive, despite consumers still having concerns over the security of such payment means. New fraud protection and authentication technologies based on biometrics are expected to help users overcome this fear. In a 2018 survey cited by yStats.com, two in three respondents said they would be willing to use biometric authentication to safeguard their payment details. GLOBAL MOBILE PAYMENT METHODS 2019 3
  • 4. MANAGEMENT SUMMARY GLOBAL DEVELOPMENTS  Mobile Payment User Penetration, by Region, in % of Internet Users, Q4 2017  Proximity Mobile Payment User Penetration, by Region, in % of Smartphone Users, 2017-2022f  Top 10 Countries by Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2019f  Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Region, Q1 2017 & Q1 2018  Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, by Selected Countries, Q1 2018  Mobile Wallet User Penetration, in % of Respondents, by China, Germany, India, Taiwan, the USA and the UK, 2018  Number of Contactless Payment Users of Apple Pay, Samsung Pay, Google Pay and Other OEM Pay, in millions, 2018e & 2020f  Share of Respondents Who Would be Willing to Use Fingerprint or Other Biometric to Secure Their Payment Details, in %, 2018 ASIA-PACIFIC 3.1. Regional  Online and Mobile Payment Trends and News about Players, February 2019 3.2. Advanced Markets 3.2.1. Japan  Share of Smartphone Owners Who Have Used QR Code Payment, in %, January 2019  Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2018e & 2022f  Proximity Mobile Payment Transaction Value, in JPY trillion, and Year-on-Year Change, in %, FY 2017 – 2023f  Share of Smartphone Owners Who Started to Use a New Mobile Payment Service in 2018, in %, and Top 15 Mobile Payment Services that Smartphone Owners Started to Use, in of %, November 2018  Top 10 Mobile Payment Services Used, in % of Mobile Payment Users, June 2018 3.2.2. South Korea  Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f  Overview of Four Selected Leading Mobile Payment Services, incl. Provider, Launch Date, Channels, Number of Users and Cumulative Transaction Value, 2018 3.2.3. Australia  Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018  Top Mobile Payment Services Used to Pay In-Store, in % of Respondents, 2017 & 2018  Number of Users of Digital Payment Services, in thousands, and Penetration, in % of Population, 12 Months to March 2018 2 3 GLOBAL MOBILE PAYMENT METHODS 2019 TABLE OF CONTENTS (1 OF 6) 4 1 4
  • 5. 5 5 ASIA PACIFIC (CONT.) 3.2. Advanced Markets (Cont.) 3.2.4. Singapore  Mobile Payment Transaction Value, in USD billion, 2016 & 2021f 3.3. Emerging Markets 3.3.1. China  Top 5 Third-Party Payment Services, in % of Users, August 2018  Top Uses of Third-Party Payment Services, in % of Users, August 2018  Number of Mobile Payment Users, in millions, and Penetration, in % of Mobile Internet Users, 2014 - 2018  Third-Party Mobile Payment Transaction Value, in CNY trillion, Q1 2016 – Q3 2018  Payment Methods Used by Chinese Tourists During Overseas Travel, in % of Chinese Tourists Travelling Overseas, 2017 & 2018 3.3.2. India  Mobile Payments, in USD billion, FY 2018e & FY 2023  Proximity Mobile Payment Users Number, in millions, and Penetration, in % of Smartphone Users, 2017 - 2022f  Top Mobile Wallets Used, in % of Young Urban Mobile Wallet Users, March 2018 3.3.3. Indonesia  Mobile Payment App User Penetration, in % of Internet Users, 2017  Mobile Payment Transaction Value, in IDR trillion, 2016 – 2020f  E-Money Usage Cases, in % of Mobile Users, by Gender, January 2018  Most Used E-Money Services, in % of Mobile Users, January 2018 3.3.4 Thailand  Payment Methods Used in E-Commerce, by Number of Online Shoppers and Percentage of Online Shoppers, Q1 2017 & Q1 2018 EUROPE 4.1. Regional  Online and Mobile Payment Trends and News about Players, February 2019  Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018 4.2. Advanced Markets 4.2.1. UK  Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018  Knowledge of Technology Trends, incl. Mobile Payments, in % of Consumers, 2016 - 2018 GLOBAL MOBILE PAYMENT METHODS 2019 TABLE OF CONTENTS (2 OF 6) 3 4 5
  • 6. 6 5 EUROPE (CONT.) 4.2. Advanced Markets (Cont.) 4.2.1. UK (Cont.)  General Usage of Payment Methods, by Used in the Previous 6 Months and Never Used, incl. Contactless Mobile Payment Methods and Cards, in % of Internet Users, April 2017 & February 2018  Number of Proximity Mobile Payment Users, in millions, 2017-2019f  Innovative Payment Methods That Millennial Online Shoppers Plan to Use in the Future, July 2018 4.2.2. Germany  Mobile Payment User Penetration, in % of Consumers, and Mobile Payment Apps Used, in % of Mobile Payment Users, August 2018  Breakdown of Importance of Payment Topics in Merchants’ Payment Strategy Until 2020, in % of E-Commerce Merchants, 2018 4.2.3. France  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018  Breakdown of Mobile Payment App Usage In-Store, in % of Internet Users, February 2018 4.2.4. Spain  Breakdown of Preferred Payment Methods, by Store Type, incl. Online, in % of Internet Users, June 2018 4.2.5. Italy  Breakdown of Awareness and Usage of New FinTech Services, in % of Internet Users, 2018 4.2.6. Sweden  Payment Methods Used and Preferred in Online and Mobile Shopping, in % of Online Shoppers, Q2 2018 4.2.7. Belgium  Breakdown of Payment Methods Used in E-Commerce, in % of Online Shoppers, April 2018, and Change Compared to 2017 and 2011 4.3. Emerging Markets 4.3.1. Russia  Share of Apple Pay, Samsung Pay and Android Pay Users, by Age Group and Total, in % of Internet Users in Large Cities, 2018 4.3.2. Turkey  Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018 GLOBAL MOBILE PAYMENT METHODS 2019 4 TABLE OF CONTENTS (3 OF 6) 6
  • 7. 7 5 EUROPE (CONT.) 4.3. Emerging Markets (Cont.) 4.3.3. Poland  Payment Methods Used in M-Commerce, in % of Mobile Shoppers, 6 Months to November 2018 4.3.4. Portugal  Payment Methods Preferred in E-Commerce, in % of Online Shoppers, July 2018 NORTH AMERICA 5.1. REGIONAL  Proximity Mobile Payment User Penetration, in % of Smartphone Users, in %, 2017 – 2022f 5.2. USA  Online and Mobile Payment Trends, February 2019  Breakdown of E-Commerce Transactions by Payment Method, in %, April 2018  Breakdown of Primary Factors That Would Prevent Internet Users From Using a Mobile Payment App, in %, March 2018  Attitudes to Mobile Payments, in % of Consumers, by Generation, 2018  Number of Proximity Mobile Payment Users, in millions, and Penetration, in % of Smartphone Users, 2018- 2022f  Mobile Payment Apps Used for Making Payments In-Store, in % of In-Store Mobile Payment Users, February 2018  Mobile Payment Apps Used for Preordering Food or Coffee, in % of Users, February 2018  Share of Adults Who Have Made a Biometric Payment, in %, by Gender and Total, March 2018  Share of Adults Who Believe that Biometric Payment Will Become More Commonplace in the Next 2-5 Years, in %, March 2018 5.3. Canada  Share of Consumers Who Are Familiar With Using Merchant Apps to Pay for Goods and Services, in %, 2017-2018  Likelihood of Loading a Credit Card and Debit Card Into a Mobile Phone or Wallet, in % of Consumers, 2018  New Forms of Payment Used Regularly, in % of Credit/Debit Card Owners, February 2018 LATIN AMERICA 6.1. Regional  Online and Mobile Payment Trends and News about Players, February 2019  Penetration of In-Store Mobile Payment App Users, in % of Banked Internet Users, by Selected Countries, 2018 TABLE OF CONTENTS (4 OF 6) 4 5 6 GLOBAL MOBILE PAYMENT METHODS 2019 7
  • 8. 8 5 LATIN AMERICA (CONT.) 6.1. Regional (Cont.)  Share of Banked Internet Users Who Have Not Used Mobile Payment Apps/ Mobile Wallets In-Store But Intend to Use Them in the Next Year, in %, by Selected Countries, 2018  Awareness of FinTech, by Company Type, in % of Banked Internet Users, by Selected Countries, 2018 6.2. Brazil  Breakdown of Payment Methods Used in M-Commerce, in % of Mobile Shoppers, August 2018  Most Important Features in a M-Commerce App, incl. Payment-Related, in % of Mobile Shoppers, September 2018  Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, Q1 2018 6.3. Argentina  Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f 6.4. Mexico  Payment Methods Offered in E-Commerce, in % of Online Merchants, November 2018  Payment Methods Offered in E-Commerce, in % of Online Merchants, November 2018  Share of Internet Users Who Are Likely To Use Mobile Payment Next Year, in % of Internet Users, Q1 2018 MIDDLE EAST & AFRICA 7.1. Regional  Online and Mobile Payment Trends and News about Players, February 2019  Share of Internet Users Who Used Smartphone to Pay for Goods and Services, in %, Q4 2017  Proximity Mobile Payment User Penetration, in % of Smartphone Users, 2017-2022f 7.2. UAE  Mobile Wallet Market Size, in USD million, 2016 & 2022f  Overview of Selected Mobile Wallets, incl. Company and Launch Date, January 2019 7.3. South Africa  Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018 7.4. Egypt  Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018 GLOBAL MOBILE PAYMENT METHODS 2019 TABLE OF CONTENTS (5 OF 6) 6 7 8
  • 9. 9 5 MIDDLE EAST & AFRICA (CONT.) 7.5. Nigeria  Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018 7.6. Kenya  Mobile Payment Statistics, incl. Number of Transactions, in Millions, Value of Transactions, in KES Billion, Number of Accounts, in Millions, and Number of Agents, in Thousands, 2008 – 2018  Breakdown of Likelihood of Using Mobile Payments Next Year, in % of Internet Users, Q1 2018 GLOBAL MOBILE PAYMENT METHODS 2019 TABLE OF CONTENTS (6 OF 6) 7 9
  • 10. 10 5 GLOBAL MOBILE PAYMENT METHODS 2019 REPORT-SPECIFIC SAMPLE CHARTS 10
  • 11. GENERAL METHODOLOGY OF OUR MARKET REPORTS Secondary Market Research  The reports are compiled based on secondary market research. Secondary research is information gathered from previously published sources. Our reports are solely based on information and data acquired from national and international statistical offices, industry and trade associations, business reports, business and company databases, journals, company registries, news portals and many other reliable sources. By using various sources we ensure maximum objectivity for all obtained data. As a result, companies gain a precise and unbiased impression of the market situation.  Cross referencing of data is conducted in order to ensure validity and reliability.  The source of information and its release date are provided on every chart. It is possible that the information contained in one chart is derived from several sources. If this is the case, all sources are mentioned on the chart.  The reports include mainly data from the last 12 months prior to the date of report publication. Exact publication dates are mentioned in every chart. Definitions  The reports take into account a broad definition of B2C E- Commerce, which might include mobile commerce. As definitions may vary among sources, exact definition used by the source (if available) is included at the bottom of the chart. Chart Types  Our reports include text charts, pie charts, bar charts, rankings, line graphs and tables. Every chart contains an Action Title, which summarizes the main idea/finding of the chart and a Subtitle, which provides necessary information about the country, the topic, units or measures of currency, and the applicable time period(s) to which the data refers. With respect to rankings, it is possible that the summation of all categories amounts to more than 100%. In this case, multiple answers were possible, which is noted at the bottom of the chart. Report Structure  Reports are comprised of the following elements, in the following order: Cover page, preface, legal notice, methodology, definitions, table of contents, management summary (summarizing main information contained in each section of report) and report content (divided into sections and chapters). When available, we also include forecasts in our report content. These forecasts are not our own; they are published by reliable sources. Within Global and Regional reports, we include all major developed and emerging markets, ranked in order of importance by using evaluative criteria such as sales figures. Notes and Currency Values  If available, additional information about the data collection, for example the time of survey and number of people surveyed, is provided in the form of a note. In some cases, the note (also) contains additional information needed to fully understand the contents of the respective data.  When providing information about amounts of money, local currencies are most often used. When referencing currency values in the Action Title, the EUR values are also provided in brackets. The conversions are always made using the average currency exchange rate for the respective time period. Should the currency figure be in the future, the average exchange rate of the past 12 months is used. METHODOLOGY OF OUR GLOBAL MOBILE PAYMENT METHODS 2019 Report Coverage  This report covers the global mobile payment market. It takes into account a wide definition of mobile payment, including payment methods used in mobile shopping (remote) and in-store (proximity) mobile payment.  Major B2C E-Commerce markets in all global regions are covered, including advanced and emerging, while data availability varied across the countries. Report Structure  The global chapter opens the report, featuring an overview of global mobile payment developments.  Within each region, the countries are also ranked by B2C E- Commerce sales and, where applicable, grouped by advanced and emerging markets. Furthermore, where available, regional information is also included.  Depending on data availability, the following types of market information are included: mobile payment user penetration, payment methods most used when buying from mobile devices, number and volume of mobile payment transactions, most popular mobile payment services, awareness and usage of mobile wallets. Not all the mentioned types of information are available for each of the covered countries. For the top 5 countries leading worldwide in B2C E-Commerce sales, also online and mobile payment trends and news about major players, such as payment providers, banks and retailers are presented on text charts. GLOBAL MOBILE PAYMENT METHODS 2019 11
  • 12. Global Online Payment Methods 2019 March 2019 € 2,950 Global Alternative Online Payment Methods 2019 March 2019 € 1,950 North America Online Payment Methods 2019 February 2019 € 1,950 Latin America Online Payment Methods 2019 February 2019 € 1,950 Europe Online Payment Methods 2019 February 2019 € 1,950 Asia-Pacific Online Payment Methods 2019 Middle East and Africa Online Payment Methods 2019 February 2019 February 2019 € 1,950 € 1,950 North America B2C E-Commerce Market 2018 November 2018 € 950 Latin America B2C E-Commerce Market 2018 November 2018 € 1,950 MENA B2C E-Commerce Market 2018 June 2018 € 2,950 Europe B2C E-Commerce Market 2018 September 2018 € 3,950 Asia-Pacific B2C E-Commerce Market 2018 June 2018 € 3,950 Southeast Asia B2C E-Commerce Market 2018 May 2018 € 1,950 Africa B2C E-Commerce Market 2018 March 2018 € 1,950 Global B2B E-Commerce Market 2018 September 2018 € 1,950 Global B2B Payment Trends 2018 October 2018 € 950 Global Omnichannel Commerce Trends 2018 December 2018 € 950 Global Digital Gaming Market 2019 January 2019 € 1,450 Global Clothing B2C E-Commerce 2018 December 2018 € 2,950 Global B2C E-Commerce Delivery 2018 December 2018 € 1,950 Global Consumer Electronics B2C E-Commerce 2018 Global Online Travel Market 2018 Global Online Airline Booking Market 2018 Global Online Accommodation Booking Market 2018 November 2018 October 2018 October 2018 November 2018 € 1,950 € 1,950 € 950 € 950 h UPCOMING RELATED REPORTS REPORT PUBLICATION DATE PRICE* Apple Pay Profile 2019 March 2019 € 450 Google Pay Profile 2019 March 2019 € 450 Samsung Pay Profile 2019 March 2019 € 450 GLOBAL MOBILE PAYMENT METHODS 2019 12
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