Aeren LPO is an Indian legal outsourcing firm that provides various legal services such as litigation support, legal research, document review, and contract drafting. The presentation describes Aeren's domain expertise, efficient processes, high-quality standards, use of technology, security measures, and implementation of the legal outsourcing process. It also outlines their approach to key services including e-discovery, document review, deposition summaries, and more. Contact information is provided at the end for those interested in learning more.

1. “Transform Outsourcing Services”
PRESENTATION
ON
LEGAL OUTSOURCING PROCESS
BY
AEREN LPO
A DIVISION OF
KARIN INFORMATICS SERVICES PVT LTD., INDIA
www.aerenlpo.com
Registered office:
SCO 35, Second Floor, Sector -26, Chandigarh 160 019
Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278
E-mail: raman@ramanaggarwal.com , Website: www.aerenlpo.com
www.aerenoutsourcing.com, www.aerenbpo.com
IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101
www.aerenlpo.com 1

2. ABOUT US
Aeren is one of India’s leading legal & knowledge service provider by using well
defined process & technology at low cost, high quality & quick turn around time.
We have been providing knowledge services since 1988 Headquartered in
Chandigarh, 160 miles from New Delhi (Capital of India) towards North.
We have transformed outsourcing services & provide the domain expertise in various
verticals / sectors. We leverage our tenets of quality and innovation, the best people
talent and self sustaining process framework to deliver long term benefits and
measurable high value to our customers.
Aeren LPO team work as virtual in following areas as extension of our client’s teams
in economical manner:
Litigation Support Services
Legal Research & Analysis
E-Discovery & Document Review
Deposition Summaries
Legal Transcription
Contract Drafting, Review & Management
Legal Drafting
Document Management Services
Corporate Due Diligence Services
IP Services
Transfer Pricing
www.aerenlpo.com 2

3. AEREN LPO DIFFERENCE
DOMAIN EXPERTISE
Aeren LPO team consists of best People Talent with special knowledge and skills
which endeavor to offers best solution in market with resource setting up and
process management to attain business goals. We have one analyst with excellent
domain understanding for every service we offer. Our loom is to utilize our domain
experts to work mutually to meet the client’s needs within given timeframe with the
high quality.
EFFICIENT PROCESS
Aeren LPO know the worth and purpose of the process from the client's viewpoint.
Aeren LPO team deals with the project as per the guidelines given by client and
presents complete project to client while maintaining the continuous process flow.
Aeren LPO Standardize the process for given project so that team follows the same
by eradicating the need for guesswork.
Aeren LPO designs the process in such a manner which eliminates delays in
completion of project.
The process is designed in a manner correct error at the moment they occur and
don't drive it ahead to the next step in the process.
Coordinate with the client during the whole project.
HIGH QUALITY
Efficiency and performance metrics are determined based on the tools available
within the chosen review platform.
Project managers review efficiency and performance on a daily basis and provide
reports as required by our clients.
www.aerenlpo.com 3

4. TECHNOLOGY
Aeren LPO employs state of the art technology infrastructure, including a robust
LAN/WAN setup, sophisticated servers with advanced security software and
applications, real-time data backup, dedicated and multiple Internet lines, 24x7
access and virtual private networks that enable us to integrate with client sites.
SECURITY
Aeren LPO’s sophisticated data security policy and stringent physical security
methods ensure client confidential information remains uncompromised.
Aeren LPO views the protection of its clients’ confidential information of the utmost
importance.
Aeren LPO ensures the security covering the following measures:
Physical on-site security
Personal workstation preventative measures
Domain and file server
Data Transfer Security
Data Integrity
Work Ethics
Operations
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5. LEGAL PROCESS OUTSOURCING- IMPLEMENTATION
CLIENT & THEIR CRITICAL REQUIREMENTS
TRANSPORT OF INFORMATION
SECURE NETWORK
CLIENT IN US E-MAIL OUR TEAM IN INDIA
PHONE LINES
UPLOAD THE ACCESS TO
COMPLETE INFORMATION
PROJECT TOLL REGULAR / DOCUMENTS
FREE PHONE LINE
COMPLETION IDENTIFY
OF PROJECT IN PREVILIGED
TAT DOCUMENTS
www.aerenlpo.com 5

6. AEREN LPO
LEGAL PROCESS
OVERVIEW
www.aerenlpo.com 6

7. E-DISCOVERY
Electronic discovery (or e-discovery) refers to discovery in civil litigation which
deals with information in electronic format also referred to as Electronically Stored
Information (ESI).
Our attorneys are well versed & experienced in leading E-Discovery analytic and
review software.
PROCESS
RFP by Client
Discussion on project & TAT
Team Assigned by Aeren LPO
Uploading of data on E-
discovery Software
Review & Identification of
Relevant & Confidential
Documents
Six Sigma Quality & Error
Control + Security
Review by Supervisor
Final Quality Check by Project
manager
Delivery of project
Feedback from Client
www.aerenlpo.com 7

8. DOCUMENT REVIEW
Document review (also known as doc review) is a task performed by an attorney
in anticipation of legal proceedings or during the discovery phase of litigation.
Document review requires the attorneys to assess the relevance and/or
responsiveness of documents, using knowledge about the facts of the case and the
issues of law.
Aeren LPO’s provides corporations and law firms with high quality, cost-effective
document review that gives them the cost certainty needed to stay in budget.
PROCESS
RFP by Client
Assessment of Document
Volume
Formation of dedicated &
trained review team
Depth Review for sub
categorization of documents
Identification of substantive
issues which they designated
Mark/tag documents as
privileged & non-privileged
2 level review apex &
advanced) by intensive QC
Delivery of Project in TAT
Feedback from Client
www.aerenlpo.com 8

9. DEPOSITION SUMMARY
Deposition Summaries are the most valuable tools an attorney has in litigation.
A Deposition is witness testimony given under oath and recorded for use in court at
a later date.
Aeren LPO will work closely with you and your team to deliver Deposition
Summaries in the format of your choice along with other relevant information like
specific record of dates, names, locations, exhibits, and key facts as per client’s
requirements including all necessary information.
PROCESS
Assignment of Project by
Client
Confirmation of desired format
Chart / Page / Topic Summary
Uploading of transcripts on
Secured Network
Allocation of work to Team
Summary of 10-12 pg per hour
by each team member
Rigorous QC & delivery of
project in desired format
within framed timelines
Feedback from Client
www.aerenlpo.com 9

10. CONTRACT REVIEW
Contract Review is a thinking process and a balanced analysis for contract. This
process includes:
Clarifying of contract related facts,
Measure of the feasibility of contract,
Forecast of contract risks.
Aeren LPO provides comprehensive Contract Review solutions where we rapidly
review thousands of Contracts and Summarizes compare and assimilate relevant
information.
PROCESS
RFP by Client
Deployed Team of Dedicated &
Experienced Attorneys
Resource Allocation to provide
Support to client on Project
Uploading of Data on Secured
Network
Comparison, Analysis & Review of Each
Contract with Standard Template as per
Client Guidelines
Summarization of large Document Pool into
Specific legal terms
Delivery after thorough QC with attached
Memos which explain Modifications
Feedback from Client
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11. CONTRACT DRAFTING
Contract Drafting is critical process and much litigation has its roots in defective
drafting.
Our lawyers Draft and Manage high-volume, routine contracts that offers minimum
50% deduction in cost and allow in-house lawyers to focus on higher value work.
PROCESS
RFP by Client
Assigned Trained Team with
Relevant Experience
Team started working on Contracts as per
particular STATE LAWS
Team Leader checks the 1st
draft of Contracts
QC is done for final draft of
Contracts
Project is delivered with high
security & quality with in TAT
Feedback from Client
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12. DUE DILIGENCE
“The process of systematical evaluation of information to identify risks and issues
relating to proposed transaction”.
Due Diligence is one of the most labor-intensive tasks of any prospective M&A deal.
Even in “friendly” mergers, securities rules and practices generally require third-
party review of contractual relationships. The time and expense of the contract Due
Diligence process accounts for a large percentage of the legal costs of M&A work. It
also pulls valuable legal resources from other important, higher-level tasks.
PROCESS
Project Assigned by Client
Project Manager gives Rapid
Project Brief to team
Team done Diligence findings
at various aspects & issues
Findings on Finance, Purchase,
Supply, Credit, Shareholders
Team delivered FINAL REPORT
within TAT
Feedback from Client
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13. LEGAL RESEARCH
The process of classifying and recovering information required as support in legal
decision-making. It includes analysis of the facts of a problem and concludes with
the application and communication of the results of the investigation.
The process differs from country to country depending upon its legal system. Broadly
Legal Research involves finding of primary /secondary sources or authority of law,
Statutes, legal dictionaries and legal encyclopedias.
Our team has access to the latest on-line research tools including Lexis, Westlaw and
Findlaw.
PROCESS
Project Assigned by Client
Team Discussed with PM
regarding Research Questions
Team identified search terms, applicable
law and source authority
Team Started Research work
on Online DATABASES
Case law, Multiple Jurisdictions, applicable
law Research on manifold aspects of issue
Team Shepardized the Case
laws
Team prepare Draft or Memo
after QC project is delivered
Feedback from Client
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14. LEGAL DRAFTING
Litigation being lengthy process requires variety of documents to be drafted and
therefore outsourcing of such work reduces the stress & load from in house lawyers
so that they can focus on higher value work besides outsourcing offer significant cost
savings.
PROCESS
Project Assigned by Client
Team Discussed with PM
regarding Case Facts
Team looked for relevant FEDEARL & STATE
LAWS on online Databases
On completion of Research work drafting is
done as per US court Requirements
Case law drafted referring related case laws
both Federal & State
QC is done by for Legal terms,
Cases & Statutes
Project is delivered with high
Quality & Security within TAT
Feedback from Client
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15. LEGAL TRANSCRIPTION
The Legal and confidential information dictated by practicing attorneys, arbitrators,
officials, etc., transcribed by our experienced and trained Legal Transcriptions in
legal terminology. Aeren LPO combines its knowledge of the legal community and
Transcription expertise to give you the best product available: a clean transcript with
a quick Turn around Time.
The most common type of legal transcription work involves transcribing audio files
(of almost any type of legal proceeding) that are sent to transcriptionists (either
companies or individuals) in a digital format by attorneys or law firms.
PROCESS
Project Assigned by Client
File is downloaded at secured
Network
Decompressing of Audio files
by Aeren LPO Team
Review is done if file is
workable & job is distributed
Special tools for minute control over voice play & by
word processing software listen to recordings
95% Accuracy of file by Transcriber & 99%
Accuracy assured after review by QC team
Complete files are uploaded on
secure server for final delivery
Feedback from Client
www.aerenlpo.com 15

16. IP SERVICES
Aeren LPO’s Intellectual Property practice group delivers superior quality
Intellectual Property services that ensures protection of intellectual property and
minimizes the potential litigation, if any.
PROCESS
Project Assigned by Client
Team briefed according to
Client guidelines
Online Search is done by the
Team
Report is prepared with
significant information
After QC files are uploaded on
secure server for final delivery
Feedback from Client
www.aerenlpo.com 16

17. QUALITY CHECK
“Quality is integral to our operation excellence & our Quality
philosophy is a tangible expression of one of our core values”.
Following is the accuracy percentage Aeren LPO provides to its
clients:
SERVICE RELEVANT LANGUAGE GRAMMER PUNCTUATION
INFORMATION
E-Discovery 99.9% 100% 100% 100%
Document 100% 100% 100% 100%
Review
Deposition 100% 100% 99.9% 99.9%%
Summaries
Contract 100% 100% 100% 100%
Review
Contract 100% 100% 100% 100%
Drafting
Due Diligence 100% 100% 100% 100%
Legal 100% 100% 100% 100%
Research
Legal Drafting 100% 100% 99.9% 99.9%
Transcription 100% 100% 99.9% 99.9%
IP Services 100% 100% 100% 100%
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18. CONTACT INFORMATION
VISIT US AT: www.aerenlpo.com
CONTACT PERSON:
RAMAN AGGARWAL (CEO & Founder)
Contact Info:
S.C.O. 35, IInd Floor, Madhya
Marg, Sector 26, Chandigarh
(U.T.) - 160019. (India)
Mobile (Anytime, Any Day):
+91-97802-40000
+91-98140-11278
E-mail:
raman@ramanaggarwal.com
info@aerenlpo.com
CONTACT PERSON:
UNNI KRISHNAN
Contact Info:
S.C.O. 35, IInd Floor, Madhya
Marg, Sector 26, Chandigarh
(U.T.) - 160019. (India)
Mobile (Anytime, Any Day):
+91-98761-44525
E-mail:
info@aerenlpo.com
CONTACT PERSON:
ARTI
Contact Info:
S.C.O. 35, IInd Floor, Madhya
Marg, Sector 26, Chandigarh
(U.T.) - 160019. (India)
Mobile (Anytime, Any Day):
+91-99888-82150
E-mail:
info@aerenlpo.com
www.aerenlpo.com 18