This document discusses the challenges faced by first responders in responding quickly and effectively to emergencies. It notes that over 650,000 911 calls are answered daily, with average response times of 7 minutes in metro areas and 6 minutes elsewhere. First responders must process critical information like incident addresses, videos, traffic data and suspect histories within minutes to have the intelligence needed to respond safely and effectively. New technologies that allow different agencies and their vehicles to share a unified view of incidents can help turn information into actionable plans, shifting responses from reactive to prepared for what's next.

1. THE INCREASE, RESOURCES DECREASE ANDSTANDSHOLD THE LINE
THREATS
STREET NEVER YOU’RE ASKED TO STILL
EVENTS ARE THE WORLD ACCIDENTS DISASTERS
PLANNED CONVENES HAPPEN STRIKE

2. MORE THAN 650,000 9-1-1 CALLS
ARE ANSWERED EVERY DAY 1

3. CITIZENS EXPECT
A QUICK RESPONSE
AVERAGE METRO RESPONSE TIME 2
7
MINUTES
6
MINUTES

4. FIRST RESPONDERS MUST PROCESS CRITICAL INFORMATION
WITHIN MINUTES
INCIDENT ADDRESS REAL-TIME VIDEO
TRAFFIC INFORMATION MOBILE CAD
ADDRESS HISTORY BOLO ALERTS
SUSPECT HISTORY PLATE LOOKUPS
BUILDING PLANS HAZMAT SHEET
TO COMBAT THE ELEMENT OF SURPRISE, INTELLIGENCE IS YOUR BEST ADVANTAGE

5. TURN INFORMATION INTO INTELLIGENCE
TURN EVERY INPUT INTO ONE POINT OF VIEW

6. A SAFER WAY TO PROTECT
COMMUNICATIONS LIFELINE
AUTOMATED STATUS DETECTION
READY FOR WHAT’S NEXT
COMMAND HAS YOUR BACK
SUDDEN CARDIAC DEATH IS THE #1 CAUSE OF ON-DUTY FIREFIGHTER FATALITIES IN THE US 3

7. STAY IN FRONT OF RIGHT NOW
COORDINATED RESPONSE
MULTIMEDIA TACTICAL
COLLABORATION
KNOW WHAT YOU’RE
DEALING WITH
VIDEO FOR WHEN IT
53%
NEEDS TO BE SEEN
OF FIRST RESPONDERS EXPECT DATA TO ALWAYS BE AVAILABLE TO THEM DURING AN INCIDENT4

8. TIME TO PROCESS MISDEMEANOR
30
MINUTES
4
HOURS AT
ON SCENE STATION
MOBILE IDENTITY MANUALLY 5
MANAGEMENT 5

9. COVER MORE GROUND
FORGET THE PAPERWORK
THROW AWAY THE TICKET BOOK
TRACK EVERY ASSET
CLOSE OUT THE INCIDENT

10. WHEN COMMAND CENTERS, RESPONDERS AND VEHICLES
SHARE A UNIFIED PERSPECTIVE
UNCERTAINTY BECOMES CONFIDENCE
INFORMATION BECOMES A PLAN

11. WHEN COMMAND CENTERS, RESPONDERS AND VEHICLES
SHARE A UNIFIED PERSPECTIVE
PUBLIC SAFETY PROFESSIONALS
PROCEED WITH INTELLIGENCE

12. SEE HOW PUBLIC SAFETY CAN SHIFT FROM READY
FOR ANYTHING TO READY FOR WHAT’S NEXT
IN THE VEHICLE ON THE STREET ON THE FIREGROUND

13. SOURCES
1. ttp://www.nena.org/?page=911Statistics
h
2. http://www.wbez.org/story/chicago-police-response-time-down-2012-97137
http://www.wnyc.org/blogs/wnyc-news-blog/2012/feb/17/nypd-response-times-up/
http://www.nbclosangeles.com/news/local/LAPD-Emergency-Response-Times-Not-Affected-by-Budget-Cuts-102403094.html
http://www.cityofboston.gov/Images_Documents/Police%20-%20FY11%20Q1%20Web_ver2_tcm3-21707.pdf
http://www.usfa.fema.gov/downloads/pdf/tfrs/v5i7.pdf
3. National Fire Protection Agency (NFPA) “Firefighter Fatalities in the United States 2011”, June 2012
4. Motorola 2012 Public Safety Industry Study, February 2012
5. Motorola Solutions Misdemeanor Processing Time Analysis, 2012