The document outlines a general problem-solving pattern with 4 steps: 1) Identify the problem, 2) Analyze the problem logically and define sub-goals, 3) Select the best strategy by considering alternatives and developing a plan, 4) Execute the strategy through a clear timeline and work prioritization while focusing on the end-to-end solution and involving key players. Common mistakes at each step like lack of data analysis or follow up are also discussed.

2. General Pattern
Identify
The Analyze Strategy Execution
Problem

3. Identify Common Mistake
The
Problem 0 Focusing on abstract problem
0 Too much assumption
For example..
Goal : 0 Dera dateng dan bertanya ..
Understand
the Problem
“sekre HME kacau banget deh ! Gimana
cara benerin-nya yah?”
“Aduh ini anak2 kenapa pada jarang ke
sekre yah?”

4. Identify How?
The
Problem 0 Understanding the Problem
0 Deconstruct to smaller problem
0 Can you state the problem in your own
words?
0 State the core problem
0 Sometime people can’t clearly communicate the
problem
0 Be Realistic
0 Gather Information
0 Determine the stakeholder
0 Is the problem really matter?
0 Set Limit
0 Set Goal

5. Common Mistake
Analyze
0 Doesn’t convert to logical statement
0 Ignore details
0 Analyze without sufficient data
For example..
0 “Iya gw males sih kalo harus ngangkut
Goal : sepatu trus masukin rak, repot”
Logic and 0 “kalo gw sih emang selalu naro rak biar
Sub-Goal
ga seenaknya dipake wudhu”
------------------------
 “Oh rupanya pada males repot tooh”
*NOT RIGHT !*

6. How?
Analyze
0 Look for Pattern
0 Understand fully how different people perceive the
situation.
0 What is their behaviour?
0 Math the logic
0 Write equation, table, or diagram
0 Identify Sub-Goal
0 Understand fully any processes, components,
services, or technologies that involved in the
problem.
0 Use Tools
0 Redefine Problem
0 What are the unknowns?
0 What information do you obtain from the
problem?
0 What information, if any, is missing or not needed?

7. Common Mistake
Strategy
0 No clear reason for the selected strategy
0 Doesn’t consider cost benefit
0 Doesn’t consider resources
0 Only develop plan A
0 Doesn’t has exit strategy
Goal : For example..
Select Best ”Harus selalu ada penjaga sepatu di sekre,”
Option
“Minta divkom Pasang CCTV aja lan”
“Minta WS buat robot pengangkut sepatu
aja”
“Taro AC lah di HME biar rajin ke sekre!”

8. How?
Strategy 0 Work backward
0 Connect the dot backward, from goal to problem
0 Explore
0 Examine related problems, and determine if the same
technique can be applied
0 Explore the best ideas that your competitors have
had.
0 Develop alternatives
0 Start from your core competence
0 Develop exit strategy
0 Think about Cost-Benefit
0 Detail the Step
0 Identify the best order for accomplishing each step
and a deadline for each.
0 Remember resources and priority
0 Decide
0 Ensure that the benefits of solving the problem will
be worth the effort that you'll put into solving it.
0 Start from “How might we..”, not “we can’t do this”

9. Common Mistake
Execution
0 Lack of Follow Up
0 No evaluation
0 Assume that status quo won’t change
0 Lack of softskills
For example..
Goal : 0 “Ini strategi uda diterapin masih ga rapi
Finish it ! aja HME-nya”
0 “Tau tuh sih Mesh dan Kirchoff uda
diminta urus tapi ga gerak2”
0 “Bro gw bener2 ga ada waktu buat
ngerjain ini, anak2 jg sibuk”

10. Make a Clear Timeline
WORK PLAN : DAILY, WEEKLY, MONTHLY, ANNUAL, 3
1 YEARS, LIFE
3 Years plan
Annual Annual Annual
Monthly Monthly Monthly Monthly Monthly
WEEKLY
DAILY
THE KEY : - DIVIDED WORKPLAN TO SHORT PLAN Taken from Mr. Hasnul
Suhaimi’s Slide at
- LIST THE THINGS WILL DO StudentsxCEOs Session

11. Knows Priority
WORK PRIORITY & WORK DELEGATION
2
IMPACT
High Low
RESOURCES
High
2 4
1 3
Low
Taken from Mr. Hasnul
THE KEY : START FROM LOW RESOURCE HIGH IMPACT Suhaimi’s Slide at
StudentsxCEOs Session

12. Focus
3 TOTAL SOLUTION : END TO END
INVOLVE & DELEGATE &
GUIDENCE CONTROL
START
END
Taken from Mr. Hasnul
THE KEY : DELEGATE & KEEP CONTROL Suhaimi’s Slide at
StudentsxCEOs Session

13. Know Your Key Player
LEADERSHIP : UNDERSTANING MATURITY
4
(M1 – M4)
M1 M2 M3 M4
- Belum Mampu - - Mampu - - Belum Mampu - Mampu -
Belum Mau Belum Mau - Mau Mau
DETAIL & CLEAR SALE PARTICIPANT DELEGATE
STAFF MANAGEMENT
Taken from Mr. Hasnul
Suhaimi’s Slide at
StudentsxCEOs Session

14. Let’s Give a Shot :)