The document is a checklist for comparing preventative maintenance services for forklifts, outlining key considerations such as service pricing, included services, and safety item measurements. It emphasizes the need for insurance coverage, performance guarantees, and technician qualifications. Additionally, it highlights the importance of customer service elements like communication, inspections, and inventory management.

1. Complete PM Comparison Checklist
Preventative
Maintenance
(800) 752-1882 service@forkliftsystems.com
Contact Us

2. PM Comparison
PM Service Price Include?
Additional Services:
FSI
Other
Oil & Oil Filter (for IC units)?
LP regulator tar drain and remove included (IC only)?
Grease & lubricants?
Brake cleaner?
Environmental fee?
All travel charges?
Disposal or waste removal?
Fuel surcharge?
Can not be increased without notification?
Shop or service fee?
Are they measuring safety items: tires, forks, chains, etc?
Do they provide a list of items needing inspection,
repair, or replacement?
How long is the rate good for?
Book PM service based on your schedule?
What is their PM completion rate?
Pre-approval before any additional work is performed?
Tailored parts inventory for your fleet?
Does someone do random inspections
of PM service performed?

3. Company Comparison
Company
Service Technicians:
FSI
Other
Do they carry general liability insurance in
case of damage to your property?
Do they provide workers compensation insurance for
their technicians in case of injury?
DO NOT require a contracted term for the PM service?
40+ years successfully serving area businesses?
Check BBB.org ratings and reviews?
Can work on all your equipment? Aerial,
scrubber/sweeper, forklift, industrial vehicles?
Are technicians GPS tracked?
Service performance guarantee’s?
Immediate electronic documentation of services?
Computer tracked parts inventory for your fleet?
Invitation to visit your service provider?
Extensive background checks of employees?
Drug screen of employees?
Assigned technicians for your account?
Digital checklist of work to be performed?
Factory trained or certified?
Electronic tablets with digital schematics
of equipment to be serviced?

4. THANK YOU
Forklift Systems Inc.
(800) 752-1882
service@forkliftsystems.com