An overview of TGA Business Services

1. TGA Business Services
Samantha Luff
TBS/eBS Helpdesk
Product Billing and Industry Assistance
Regulatory Services and Improvement Branch
November 2015

2. Overview
• TGA Business services
• What is a Client
• Accessing TGA Business Services (TBS) portal
• What is a TBS account
• Designated roles
• Sponsor/agent relationship
• General questions
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3. TGA Business Services
• TGA Business Services (TBS) is the interface for all of the
TGA’s clients.
• Launched in April 2015, it is the foundation for a number of
ongoing improvements to the way we do business
• The end aim is to bring together a number of different
systems and streamline all processes
• Built to accommodate all types of therapeutic goods,
organisations and users
• Ongoing review of functions and settings
TGA Business Services 2

4. What is a Client?
• A ‘Client ID’ is necessary for any organisation wishing to conduct business with the TGA, including lodging
CTNs
• Only one TBS Administrator role is issued for each Client
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How to become a Client
• If you do not have a Client ID, you need to:
– complete the Organisation details form (available on the TGA website)
– submit to the TGA TBS Helpdesk using the address on the bottom of the form
• The TGA will provide the nominated Administrator
– A unique organisation identification number (Client ID)
– An administrator (only) password
– An administrator guide

5. Roles within TBS client account
For each Client…
Administrator
Drafter Submitter Financial
A person may have
one or more of these
roles
TGA Business Services
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6. TGA Business Services
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