The problem of mobility is one of the major challenges for governments around the world, because of the problems growing concern that noise pollution and environmental. In recent years, the European Union encouraged, through promotional campaigns and appropriations ad hoc funds, the use of alternative methods for the circulation of people. In this context, the organizational challenges the use of public transport in the cities, big and small they are particularly felt. The information on schedules, trips, lines and bus stops are not always readily available from part of those who are to use the services of transport. The natural consequence is represented by discomforts of all sorts of which is spoken daily in the media. In this paper GoBus is presented, a service for the simplification management processes, exposure of information about transportation activities, both in terms of users from that of the companies.GoBus allows users to order access to information on mobility organized by services Transportation of each city and at the same time, companies to manage this information by placing a continuous feedback from the their users. Compared to concurrent applications, GoBus allows you to catalog and display the information on services offered by companies in a new way. The holding of the project followed the guidelines regarding the management of the projects software and application of techniques and processes proposed from Engineering Software. The report describes the entire engineering process applied, the techniques and the description of the prototype consisting of a web application, which acts as a management for companies, a web service for the export of infos and a mobile application for Windows Phone platform to use the service.

1. Università degli studi di Salerno
Dipartimento di Studi e Ricerca Aziendale
(Management & InformationTechnology)
Corso di Laurea Magistrale inTecnologie Informatiche e Management
Progettazione e Sviluppo di un’App
a Supporto della Mobilità
Catolino Gemma, D’Eugenio Elisa,
De Chiara Davide, Longo Alessandro
Tutors: Andrea De Lucia, Filomena Ferrucci, Pasquale Salza

2. Context

3. Some statistics

4. 50%of young people use
public transport
Some statistics

5. ?What are
the problems

6. Update information

7. Viewing Issue

8. ?

10. Competitors

11. …Focus on

12. Real Time Feedbacks
…about
Seatings
Stops
Punctuality

13. ?Will this service
always be reliable

14. …changing
point of view

15. Progettazione e Sviluppo di un’App
a Supporto della Mobilità

16. Transport as a “Service”

17. Goals

18. Requirements

19. • Registration
• Login
• Account
Requirements

20. • Login
Requirements
• Registration
• Account
• Stops
• Trips
• Routes

21. • Stops
• Trips
Requirements
• GTFS data
• News
• Favourites
• Routes
• Login
• Registration
• Account

24. FASTER

25. SCALABILITY

26. + Why?

27. Event driven
+
Easy to Develop Web Service

28. Json data
Speed reading
Event driven
+
Easy to Develop Web Service

29. Before…

31. Now…

32. …about Database

33. GTFSGeneral
Transit
Feed
Speci1ication

34. …about GoBus

35. …about GoBus

36. …about GoBus

37. …about GoBus

38. …about GoBus

39. …about GoBus

40. …about GoBus

41. …about GoBus

42. …about GoBus

43. …about GoBus

44. …about GoBus

47. TESTING

48. Manually produced
Oracle
Output
Testing the web service
compared
with

49. Manually produced
Oracle
Output
Testing the web service
is equal to

50. Manually produced
Oracle
Output
Testing the web service
is equal to

51. Manually produced
Oracle
Output
Testing the web service
is not equal to

52. Manually produced
Oracle
Output
Testing the web service
is not equal to

53. Testing the mobile app
UnitTesting
BUILD TEST

54. Testing the mobile app
Functional testing

55. Testing the mobile app
Usability testing
Fail Easy
Usability

56. Why?
“Usability is like oxygen.You don’t notice it
until it’s missing”
Usability and the bottom line [Donahue]
“1 $ spent in usability results in a
return of 30.25 $“
Usability is good business [Donahue et al.]

57. Visibility of system status
User control and freedom
Match between system and the real world
Consistency and standards
Error prevention
Recognition rather than recall
Flexibility and efficiency of use
Aesthetic and minimalist design
Help users recognize, diagnose, and recover from errors
Help and documentation

58. Survey
Task
Results

59. Questionario
Task
Results
Seconds/Task:The seconds necessary to
complete the task
NOS:The steps necessary at the user to
complete the task
Errors/Task:The number of errors made
by users to complete the task

60. Versus

61. The average of steps necessary at the user to complete the task
ClicksSeconds

62. The average of steps necessary at the user to complete the task
ClicksSeconds
Statistically Significant

63. Management

64. Initiating
Executing
Closing
Planning and design
Monitoring and
controlling

65. Division
task
Good
Communication
Approach
to planning
Tutors
Project Manager
Quality
Management

66. TheTeam is at work!

76. Amazing
Florence

77. Amazing
Florence
Thank you
?Enjoy in Florence