This document summarizes a presentation on bancassurance in Ghana. The presentation covered: - Definitions of bancassurance and why it is significant for customers and banks. It allows customers to access insurance through their bank and banks to offer additional services. - Customer perspectives on bancassurance based on a survey. Customers value the relationship with bank staff and convenience of managing financial matters in one place. - How banks and insurers can better leverage their synergies through improving customer experience, sales and distribution channels, stakeholder engagement, and integrating systems. - Vulnerabilities like ensuring products meet customer needs, training bank staff to sell insurance, overcoming cultural differences between banks and insurers,