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Presentatie klantendag Redwood | Runmyjobs
- Forrester predicts that enterprise and consumer technologies will become increasingly blurred as information workers use both personal and work technologies interchangeably - An organization's information exists in both paper documents, electronic files, emails, as well as online resources like the internet, applications, R&D information, product info, etc. - There is a need to integrate both structured transactional data from systems like ERP and CRM, as well as unstructured data from sources like product manuals, reports, and Excel files to provide relevant information to users depending on their context
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Similar to Presentatie klantendag Redwood | Runmyjobs
Presentatie klantendag Redwood | Runmyjobs
- 10.
- 11. Forrester: “Info workerswill erase the boundary between enterprise and consumer technologies”
- 14. Bron: 'Top 10Strategic Technology Trends for 2013’ 23/10/12 ITxpo 2012
- 16. Paper docs E-docs/email Internet Applications R&D information Product info Price lists Marketing information Supplier benchmarks Customer intake Orders Back-Office Direct Users Quotes CRM Applications ERP Applications Finance Applications Creat Creat Create Make Create Make Make Lead Qualified e e Qualified …. Invoice …. …. Lead Order Retire
- 18. • Gestructureerd /Transactie gedreven • ERP (SAP, Axapta, Infor, Oracle,..) • CRM • Financial applications • Planningstools • Ongestructreerd • Product informatie, User Manuals, Certificaten, Notulen, Excel, Audit Reports... • Integratie • Breng externe data afhankelijk van de context naar de gebruiker
- 19. • Verschillende stromen • PROCESS CENTRIC • Repeterend, gestructureerd • DATA CENTRIC • Dynamisch, ongestructureerd
- 20. Customer Portal Product Portal Purchase Portal Project Portal Integratie, Connectivity, Workflow, Alerts en Monitoring Back-Office Direct Users CRM Applications ERP Applications Finance Applications Create Creat Make Make Create Lead Qualified Lea e Qualified Create Make d Order …. Invoice …. …. Retire
- 21. Customer Portal Product Portal Purchase Portal Project Portal Integratie, Connectivity, Workflow, Alerts en Monitoring Back-Office Direct Users CRM Applications ERP Applications Finance Applications Create Create Lead Qualified Lea Create Qualified Make Create Make Make d Order …. Invoice …. …. Retire
- 22. Customer Portal Product Portal Purchase Portal Project Portal Integratie, Connectivity, Workflow, Alerts en Monitoring Back-Office Direct Users CRM Applications ERP Applications Finance Applications Create Create Lead Qualified Lea Create Qualified Make Create Make Make d Order …. Invoice …. …. Retire
- 24.
Editor's Notes
- #6 Hetenigewat we kunnenvoorspellen is veranderingVandaag de dag is dezeverandering op het laagste tempo die we ooitzullenmeemakenDegene die het bestekaninspelen op verandering is het meestsuccesvol
- #7 3D PrinterZolderkamer – kan met investering van paarduizend euro starten
- #8 Opmarsvirualisatiebinnen de fysiekewereld. (Augmented Reality)Layers / FundaVoorbeeld SAFAN
- #9 Social is booming.Somsneemteen wending Viral /
- #10 We gebruikenveelvoud van systemen cloud on premisIkwilsnelmijngegevenshebbenbinnenjuiste context / rolomtekunnensturen
- #12 Thuiswerken met devices.Snelleimplementatie in urenipvdagen/ weken / maandenConcurrentiebegint op zolderkamerzonder al die ballast.
- #15 Wat is de echtewaarde van cloudWiedenktkostenbesparing? / Of snelheid
- #21 Route van een case door de organisatie op basis van de statusAlleenzienwat relevant is voorgebruikers op basis van de statusCRM en ERP data alleentonenindien relevant voor statusVervolgstaptoestaan op basis van status en business rules