The document discusses guidelines for a new shop, including that they only accept cash and credit cards, not installments or checks. It emphasizes the importance of preparing customer guides before launching a business to think about the customer perspective and ensure their needs are met. The roles in launching the business are divided between group members serving as CEO, manager, and business manager.

1. Document Design Exercise #5
s1170205 Yuta Nagayama
s1170223 Dai Ouchi
s1170226 Yoshitaka Ozaki

2. Topic for Doucument Design
Customers can not buy for installment plan
in our shop.
We accept only bullet payment.
Our shop accept cash and credit cards.
Check can't use in our shop.

3. Provide three things that you
learn from this exercise
We learn that managing is difficult.
We learn that we must think the way to buy
of customer.
We learn necessity of making the customer
guide.

4. Importance of the document for
launching business
For lauching business:
We felt importance that we prepare
customer guide for the customers.
before launching business,making document
is important.

5. An example of another
business/company
"Yamaya" sells liquors, too.
This shop sell the product with the web
shopping. And, there are many "Yamaya"
shops all over Japan.

6. The logical arrangement of the
content in the document?
The quality of our products is good,
But if the quality of our products is bad,
customers watch our home page and see phone
number or e-mail address to contact us.

7. How will our customers be able
to use instructional guides?
We show that guides in web site.
We put that guides in our shop.
When customers buy our products, staffs
explain the content of instructional
guides on a voluntary basis.

8. Major headings, questions, key
words in the documents
Customer Guide:
Because, various connections occur between
a company and a customers after a
customers bought products.
Company must be permanently prepared the
customer guide.

9. The roles were divided between
group members
Our company roles:
Yuta Nagayama is Chief Executive Officer.
Dai Ouchi is Chief manager.
Yoshitaka Ozaki is business maneger.
And some staffs.