The document discusses how Predictable:Pipeline helps companies design and implement their ideal sales process within Salesforce.com. They work with clients to define their existing and desired sales processes through workshops. Then, they take their existing reports, dashboards, workflows and processes and mold them to the client's business, implementing the customized system for the client. Finally, they train the client's inside sales team on how to work within the new system, demonstrating processes like managing a standard work week and pipeline and recording all activities.