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New Exhibitor Training
January 17, 2013
“[Brand] design rises above the clutter, delivering a
clear and consistent message.”
- Mark Gobe, Brand Jam
- (Allworth Press, 2007)
 Authentic = Your own voice
 Consistent = Recognizable
 Familiar = Addresses your target audience
 Emotional = Connects to people’s hopes, desires
or life experiences
 Innovative = Has that something different
It takes 7 exposures to your message before
people remember:
 3 pre-show promotions / ads
 1 booth attraction
 1 giveaway item
 1 immediate follow-up
 1 in-depth follow-up
(Source: Marlys K. Arnold, Building a Better Trade Show Image)
 Direct mail
 E-mail blasts
 Web ads
 Social media
 Phone call
 Fax
 Press coverage
Average response rate for
 19% = pre-show mailer
 3% = regular direct mail
 41% = hand-delivered invitation
(Source: Exhibitor magazine)
 Clean design
 Use text version and
HTML
 P.S. gets read
 Short but intriguing
subject line without
CAPS, exclamation
points, spam-sensitive
keywords
 Free, but lots of “noise” to compete with
 The more you put into it, the more you get out of it
 Takes dedication (15-30 mins a day)
 HootSuite is a lifesaver. All your accounts in one
place. Schedule posts in advance.
 Pre-show mailer without a show name or booth #
 E-mail with a broken hyperlink
 Getting prospect’s names or company wrong
www.americanmadeshow.com/exhibit/marketing
Not following up
(Don’t be this person!)
 Regardless of well you did (or didn’t do) during
the show
 Post-show sales can happen days, weeks,
months – even years! – after an event
 The longer you wait, the harder the sell
 Know your follow-up message and method before
the event
 Tie in something personal from the conversation
 Incentives
◦ Show specials (free shipping, value adds, display fixture)
◦ Giveaways / swag
◦ Contest or raffle
◦ No discounts!
 Lead Retrieval
◦ Scan attendee badges for business card
◦ Rented device through J Spargo
◦ Download paid app to your iPhone or iPad
 Enhances rather than replaces F2F marketing
 76% of exhibitors (all industries) use some type of
technology in their overall marketing plan
 Use of QR codes has tripled since 2010
 Tablets (surveys, demos, multimedia presentations)
(Source: Exhibitor Magazine 2012 Reader Survey)
 Start researching now!
 Trade publications (InStore, Retailing Insight,
Giftwear News, NICHE magazine)
 Consumer / lifestyle magazines (AmericanStyle,
AmericanCraft, travel / tourism magazines)
 Referrals from other artists (directly or indirectly) in
your market
 Web research
 Top 20 Wish List
 Qualify your leads
 Plant seeds
 Nurture them
 Tend your garden
 Pull the weeds
 About 10% of your overall tradeshow budget
 Spend smart not big
http://americanmadeshow.com/exhibit/marketing/

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Pre showmarketingwebinar

  • 2.
  • 3. “[Brand] design rises above the clutter, delivering a clear and consistent message.” - Mark Gobe, Brand Jam - (Allworth Press, 2007)
  • 4.  Authentic = Your own voice  Consistent = Recognizable  Familiar = Addresses your target audience  Emotional = Connects to people’s hopes, desires or life experiences  Innovative = Has that something different
  • 5. It takes 7 exposures to your message before people remember:  3 pre-show promotions / ads  1 booth attraction  1 giveaway item  1 immediate follow-up  1 in-depth follow-up (Source: Marlys K. Arnold, Building a Better Trade Show Image)
  • 6.  Direct mail  E-mail blasts  Web ads  Social media  Phone call  Fax  Press coverage
  • 7. Average response rate for  19% = pre-show mailer  3% = regular direct mail  41% = hand-delivered invitation (Source: Exhibitor magazine)
  • 8.  Clean design  Use text version and HTML  P.S. gets read  Short but intriguing subject line without CAPS, exclamation points, spam-sensitive keywords
  • 9.
  • 10.  Free, but lots of “noise” to compete with  The more you put into it, the more you get out of it  Takes dedication (15-30 mins a day)  HootSuite is a lifesaver. All your accounts in one place. Schedule posts in advance.
  • 11.
  • 12.
  • 13.  Pre-show mailer without a show name or booth #  E-mail with a broken hyperlink  Getting prospect’s names or company wrong
  • 15. Not following up (Don’t be this person!)
  • 16.  Regardless of well you did (or didn’t do) during the show  Post-show sales can happen days, weeks, months – even years! – after an event  The longer you wait, the harder the sell  Know your follow-up message and method before the event  Tie in something personal from the conversation
  • 17.  Incentives ◦ Show specials (free shipping, value adds, display fixture) ◦ Giveaways / swag ◦ Contest or raffle ◦ No discounts!  Lead Retrieval ◦ Scan attendee badges for business card ◦ Rented device through J Spargo ◦ Download paid app to your iPhone or iPad
  • 18.  Enhances rather than replaces F2F marketing  76% of exhibitors (all industries) use some type of technology in their overall marketing plan  Use of QR codes has tripled since 2010  Tablets (surveys, demos, multimedia presentations) (Source: Exhibitor Magazine 2012 Reader Survey)
  • 19.
  • 20.  Start researching now!  Trade publications (InStore, Retailing Insight, Giftwear News, NICHE magazine)  Consumer / lifestyle magazines (AmericanStyle, AmericanCraft, travel / tourism magazines)  Referrals from other artists (directly or indirectly) in your market  Web research  Top 20 Wish List
  • 21.  Qualify your leads  Plant seeds  Nurture them  Tend your garden  Pull the weeds
  • 22.  About 10% of your overall tradeshow budget  Spend smart not big
  • 23.

Editor's Notes

  1. If you’re making high-end work, invest in a more luxurious look / promotion (heavier paper, formal language). Impress the right audience, and customize to that target customer.
  2. Consistent promotion is a continuum from pre-show, on-site and post-show.
  3. 9,500+ Facebook fans, 2,700+ Twitter followers, 362 followers on Pinterest
  4. Use codes, hand-in card, magic word
  5. Reminder about wi-fi coverage not being in the hall