Portfolio_Eberly

TIFFANY EBERLY
CONTACT
INFORMATION:
5116 DARBY RD
SARANAC, MI 48881
CELL: 517-515-2025
TE1981@ATT.NET
PROFESSIONAL PORTFOLIO

TABLE OF CONTENTS
STATEMENT OF AUTHENTICITY
SLIDE 3
PERSONAL MISSION STATEMENT
SLIDE 4
ELEVATOR SPEECH SLIDE 5
EDUCATION – PLAN OF STUDY
SLIDE 6
ACADEMIC HISTORY
SLIDE 7-10
EDUCATION – RELATED COURSE DESCRIPTION SLIDE 11-
14
RESUME SLIDE 15
PROFESSIONAL DEVELOPMENT & TRAINING SLIDE 16
LETTERS OF REFERENCE SLIDE 17-
18

STATEMENT OF AUTHENTICITY
THIS STATEMENT IS TO INDICATE THAT THIS PORTFOLIO IS THE ORIGINAL WORK
OF TIFFANY EBERLY AND CANNOT BE COPIED WITHOUT PERMISSION. SOME
MATERIALS CONTAINED HERE IN ARE PRIVATE AND PROPRIETARY AND ARE NOT
TO BE COPIED WITHOUT PERMISSION. I CERTIFY THAT THIS PORTFOLIO AND ITS
CONTENTS ARE AN ACCURATE REFLECTION OF TIFFANY EBERLY.

PERSONAL MISSION STATEMENT
COMMITTED AND ALWAYS WILLING TO LEARN, I WILL CONTINUALLY WORK TO
IMPROVE MYSELF AND DEVELOP MY SKILLS SO THAT I MAY BE AN ASSET TO AN
EMPLOYER THROUGHOUT MY CAREER. I WANT TO EXCEL IN ALL THAT I DO AND
WILL ALWAYS APPLY MY FULL KNOWLEDGE IN EVERY SITUATION.

ELEVATOR SPEECH
MY NAME IS TIFFANY EBERLY AND I AM A GRADUATE FROM DEVRY UNIVERSITY. I
HAVE RECEIVED AN ASSOCIATES DEGREE IN APPLIED SCIENCE IN THE HEALTH
INFORMATION TECHNOLOGY PROGRAM, AND WILL SOON SIT FOR MY RHIT EXAM
TO OBTAIN MY CREDENTIALS. ALTHOUGH I HAVE NO EXPERIENCE IN THIS FIELD, I
HAVE LOVED ALL THAT I HAVE LEARNED ON THIS EDUCATIONAL JOURNEY AND
CANNOT WAIT TO MAKE THIS CAREER CHANGE. I HOPE TO BE AN INSPIRATION TO
MY CHILDREN BY SHOWING THEM THAT IT’S NEVER TOO LATE TO LEARN
SOMETHING NEW.

EDUCATION
MY PLAN OF STUDY
The Health Information Technology Associate Degree
program helps you earn credentials employers
recognize and prepare you for a career in the
growing health information field. The program is
also part of a stackable degree path.
Health Information Technology Degree
Program

Unofficial Transcript for Tiffany Eberly ( D40315740 )
UNOFFICIAL TRANSCRIPT
Your GPA information is updated after all grades for the session have been posted.
Repeated courses are indicated by an 'E' or 'I' in column 'R'. 'E' is a repeated course excluded from your GPA.
'I' is a repeated course included in your GPA.
Print Date: 07/29/2016
StudentInformation
Name: TiffanyEberly
DSI: D40315740
Student Type: Continuing
CurriculumInformation
Degree: Associate of AppliedScience
Program: Health Information Technology
College: College of Health Sciences
Campus: Online
Major: Health Information Technology
Concentration: No Concentration
Transfer Credit Accepted by Institution
201440 Baker College*
Subject Course Title Grade Credit Hours Quality Points R
COMP 100 Computer Apps for Busnw/Lab TA 2.000 0.000
ENGL 112 Composition TA 4.000 0.000
PSYC 110 Psychology TB 2.668 0.000
SPCH 275 Public Speaking TA 2.668 0.000
Attempted Hours PassedHours EarnedHours GPAHours Quality Points GPA
11.336 11.336 11.336 0.000 0.00 0.00
InstitutionCredit
Semester: Summer2014
Semester Honors: Dean'sList
ACADEMIC HISTORY
page ( 7 )

College:
page
( 8 )
College of Health Sciences
Major: HealthcareAdministration
Academic Standing: GoodStanding
Subject Course Campus Level Course Title Grade Credit
Hours
Quality
Points
R
COLL 148 Online UG Critical Thinkng & Prob•Solvng A 3.00 12.00
PSYC 305 Online UG Motivation and Leadership A 3.00 12.00
BUSN 115 Online UG Intro to Business &Technology A 3.00 12.00
HIT 111 Online UG Basic Medical Terminology A 3.00 12.00
Current
Semester:
12.00 12.00 12.00 12.00 48.00 4.00
Cumulative: 12.00 12.00 12.00 12.00 48.00 4.00
Semester:
Semester Honors:
Fall 2014
Dean's List
Major: HealthcareAdministration
Subject Course Campus Level Course Title Grade Credit
Hours
Quality
Points
R
ENGL 135 Online UG Advanced Composition A 4.00 16.00
MATH 114 Online UG Algebra for College Students A 4.00 16.00
ECON 312 Online UG Principles of Economics A 3.00 12.00
Current
Semester:
11.00 11.00 11.00 11.00 44.00 4.00
Cumulative: 23.00 23.00 23.00 23.00 92.00 4.00
Semester: Spring 2015

Major:
page
( 9 )
HealthcareAdministration
Subject Course Campus Level Course Title Grade Cre
dit
Hou
rs
Quali
ty
Point
s
R
BIOS 135 Online UG Foun Biol & Chem w/Lab A 4.00 16.00
ETHC 445 Online UG Principles of Ethics B 3.00 09.00
MATH 221 Online UG Statistics for Decision•Making B 4.00 12.00
Attempted Hours Passed Hours EarnedHours GPAHours Quality Points GPA
Curren
t
Semes
ter:
11.00 11.00 11.00 11.00 37.00 3.36
Cumulative: 34.00 34.00 34.00 34.00 129.00 3.79
Semester: Summer2015
SemesterHonors: Dean'sList
dit
Hou
rs
Quali
ty
Point
s
R
BIOS 105 Online UG Fund Human Anat &
Physio w/Lab
A 4.00 16.00
BIS 155 Online UG Data Analysis w/Sprdsh
w/Lab
A 3.00 12.00
BIOS 260 Online UG Fund of Pathophysiology A 4.00 16.00
HIT 120 Online UG Intro Hlth Services & Info
Sys
A 4.00 16.00
Current 15.00 15.00 15.00 15.00 60.00 4.00
Semester:
Cumulative: 49.00 49.00 49.00 49.00 189.00 3.86
Semester: Fall 2015
Semester Honors: Dean's List

Major:
page
( 10
)
Health InformationTechnology
dit
Hou
rs
Quali
ty
Point
s
R
BIOS 275 Online UG Pharmacol & Medical
Treatment
A 3.00 12.00
HIT 141 Online UG Hlth Info Processes w/Lab A 4.00 16.00
HIT 170 Online UG Hlth Info Fundamentals Pract A 2.00 08.00
HIT 203 Online UG Coding I: ICD•10 A 3.00 12.00
Current 12.00 12.00 12.00 12.00 48.00 4.00
Semester:
Cumulative: 61.00 61.00 61.00 61.00 237.00 3.89
Semester: Spring 2016
dit
Hou
rs
Quali
ty
Point
s
R
HIT 205 Online UG Coding II: ICD•10 B 3.00 09.00
HIT 226 Online UG Data Apps & Healthcare Quality A 3.00 12.00
HIT 211 Online UG Curnt Procd Termn Coding
w/Lab
A 4.00 16.00
HIT 220 Online UG Legal & Reg Issues•Hlth Info A 2.00 08.00
Curren
t
Semes
ter:
12.00 12.00 12.00 12.00 45.00 3.75
Cumulative: 73.00 73.00 73.00 73.00 282.00 3.86
Transcript Totals (Undergraduate)
TotalInstitution: 73.000 73.000 73.000 73.000 282.00 3.86

EDUCATION
RELATED COURSE DESCRIPTION
HIT 111 - BASIC MEDICAL
TERMINOLOGY
THIS COURSE INTRODUCES ELEMENTS
OF MEDICAL TERMINOLOGY SUCH AS
FOUNDATIONS OF WORDS USED TO
DESCRIBE THE HUMAN BODY AND ITS
CONDITIONS, TERMINOLOGY FOR
MEDICAL PROCEDURES, AND NAMES
OF COMMONLY PRESCRIBED
MEDICATIONS. SPELLING,
PRONUNCIATION AND MEANINGS OF
TERMS USED IN A PROFESSIONAL
HEALTHCARE SETTING ARE COVERED,
AS IS RECOGNITION OF COMMON
ABBREVIATIONS.
HIT 120 - INTRODUCTION TO
HEALTH SERVICES AND
INFORMATION SYSTEMS
THIS COURSE COVERS HISTORY,
ORGANIZATION AND CURRENT ISSUES IN
THE U.S. HEALTHCARE DELIVERY SYSTEM.
INTERRELATIONSHIPS AMONG SYSTEM
COMPONENTS AND CARE PROVIDERS ARE
EXPLORED. LICENSING, ACCREDITING AND
REGULATORY COMPLIANCE ACTIVITIES
ARE DISCUSSED, AS ARE THE
IMPORTANCE OF FINANCIAL AND
QUALITY MANAGEMENT, SAFETY AND
SECURITY, AND THE ROLE OF HEALTH
INFORMATION PROFESSIONALS. THE
EVOLUTION, MAJOR APPLICATION TYPES
AND EMERGING TRENDS IN HEALTH
INFORMATION SYSTEMS ARE EXPLORED.
HIT 141 - HEALTH
INFORMATION PROCESSES
WITH LAB
THIS COURSE INTRODUCES HEALTH
INFORMATION FUNCTIONS SUCH AS
CONTENT AND FORMAT OF RECORDS;
RETENTION AND STORAGE
REQUIREMENTS; INDEXES AND
REGISTRIES; AND FORMS DESIGN.
RELATIONSHIPS AMONG DEPARTMENTS
AND CLINICAL PROVIDERS WITHIN A
HEALTHCARE SYSTEM ARE EXPLORED,
AND MANAGEMENT CONCEPTS ARE
INTRODUCED. HARDWARE, SOFTWARE
AND COMMUNICATION TECHNOLOGY
ARE USED TO COMPLETE HEALTH
INFORMATION PROCESSES.
FUNDAMENTALS OF DATABASE
MANAGEMENT ARE APPLIED TO HEALTH
INFORMATION EXAMPLES. PRACTICE
EXERCISES SUPPORT LEARNING.

EDUCATION
HIT 170 - HEALTH
INFORMATION FUNDAMENTALS
PRACTICUM
THROUGH EITHER AN APPROVED EXTERNAL
HEALTH INFORMATION MANAGEMENT SITE OR AN
ONLINE APPLICATION, THIS COURSE PROVIDES
INITIAL SUPERVISED PROFESSIONAL PRACTICE
EXPERIENCE. PRACTICUM COMPETENCIES
REINFORCE PREVIOUS COURSEWORK AND
INCLUDE APPLICATION OF KNOWLEDGE OF ¿ AND
SKILLS IN ¿ HEALTH RECORD CONTENT,
STRUCTURE, FUNCTIONS AND USE. STUDENTS
WHOSE PRACTICUM OCCURS ONSITE MUST
COMPLETE A MINIMUM OF 40 CLOCK HOURS AT
THE SITE, GENERALLY DURING TRADITIONAL
BUSINESS HOURS, AND MUST MEET PRACTICUM
SITE ELIGIBILITY REQUIREMENTS. COURSE
OBJECTIVES FOR STUDENTS WHOSE PRACTICAL
EXPERIENCE OCCURS VIRTUALLY ARE
ACCOMPLISHED THROUGH ONLINE ACTIVITIES,
SIMULATIONS AND ASSIGNMENTS. ALL STUDENTS
PREPARE A WRITTEN REPORT AND PRESENT A
VERBAL SUMMARY OF THEIR PRACTICAL
EXPERIENCE.
HIT 203 - INTERNATIONAL
CLASSIFICATION OF DISEASES
CODING I WITH LAB
THIS COURSE, THE FIRST IN A TWO-
COURSE SEQUENCE, ADDRESSES
PRINCIPALS, GUIDELINES, DEFINITIONS
AND CODING CONVENTIONS OF THE
INTERNATIONAL CLASSIFICATION OF
DISEASES-10-PROCEDURAL CODING
SYSTEM (ICD-10-PCS). COURSEWORK IS
DESIGNED TO HELP STUDENTS GAIN
EXPERIENCE NEEDED FOR ACCURATELY
DISSECTING OPERATIVE REPORTS AND
BUILDING CODES IN ICD-10-PCS. ALSO
EXAMINED ARE ANATOMY AND CODE
STRUCTURE FOR EACH OF THE BODY
SYSTEMS AND RELATED SECTIONS OF
ICD-10-PCS; HEALTH RECORDS; MANUAL
AND COMPUTERIZED CODING METHODS;
AND CODING REFERENCES.
HIT 205 - INTERNATIONAL
CLASSIFICATION OF DISEASES
CODING II WITH LAB
THIS COURSE, THE SECOND IN A TWO-
COURSE SEQUENCE, INTRODUCES
CLINICAL VOCABULARIES AND
CLASSIFICATION SYSTEMS. PRINCIPLES
AND GUIDELINES FOR USING THE ICD-10-
CLINICAL MODIFICATION (ICD-10-CM)
SYSTEM TO CODE DIAGNOSES ARE
INTRODUCED. PATIENT RECORDS AND
EXERCISES USING CODING MANUALS AND
SOFTWARE TOOLS PROVIDE FURTHER
PRACTICE IN CODING AND SEQUENCING
DIAGNOSES AND PROCEDURES. CODING
ETHICS, DATA QUALITY AND
APPLICATION OF CODING PRINCIPLES TO
ELECTRONIC RECORD SYSTEMS ARE
EXPLORED.

EDUCATION
HIT 211 - CURRENT
PROCEDURAL TERMINOLOGY
CODING WITH LAB
KNOWLEDGE OF CLINICAL CLASSIFICATION
SYSTEMS IS EXPANDED THROUGH
PRESENTATION OF PRINCIPLES OF CURRENT
PROCEDURAL TERMINOLOGY (CPT-4 OR
MOST CURRENT VERSION), USED TO CODE
PROCEDURES PERFORMED BY HEALTHCARE
PROVIDERS. THROUGH PRACTICE EXERCISES,
STUDENTS ASSIGN PROCEDURE CODES AND
APPLY GUIDELINES FOR ASSIGNMENT OF
EVALUATION AND MANAGEMENT (E/M)
CODES AND MODIFIERS TO CASE EXAMPLES.
THE PURPOSE AND USE OF THE HEALTHCARE
COMMON PROCEDURE CODING SYSTEM
(HCPCS) ARE REVIEWED. APPLICATION OF
CODING PRINCIPLES TO AN ELECTRONIC
RECORD SYSTEM IS EXPLORED.
HIT 220 - LEGAL AND
REGULATORY ISSUES IN
HEALTH INFORMATION
LEGAL AND REGULATORY ISSUES IN
HEALTHCARE ARE PURSUED, WITH
EMPHASIS ON THEIR APPLICATION TO
HEALTHCARE INFORMATION SERVICES
AND DOCUMENTATION OF CARE.
STUDENTS EXPLORE THE RIGHTS AND
RESPONSIBILITIES OF PROVIDERS,
EMPLOYEES, PAYERS AND PATIENTS IN A
HEALTHCARE CONTEXT. LEGAL
TERMINOLOGY PERTAINING TO CIVIL
LIABILITY AND THE JUDICIAL AND
LEGISLATIVE PROCESSES IS COVERED.
LAWS AND REGULATIONS ADDRESSING
RELEASE OF INFORMATION AND
RETENTION OF RECORDS ARE EXAMINED,
AS ARE THE LEGAL AND REGULATORY
ISSUES SURROUNDING CONFIDENTIALITY
OF INFORMATION.
HIT 226 - DATA APPLICATIONS
AND HEALTHCARE QUALITY
WITH LAB
IN THE CONTEXT OF QUALITY ASSESSMENT,
STUDENTS EXPLORE USE OF INFORMATION
TECHNOLOGIES FOR DATA SEARCH AND
ACCESS. PRINCIPLES OF CLINICAL QUALITY,
UTILIZATION REVIEW AND RISK
MANAGEMENT ARE INTRODUCED, AS ARE
ORGANIZATIONAL APPROACHES, AND
REGULATORY AND ACCREDITATION
IMPLICATIONS OF QUALITY ASSESSMENT
ACTIVITIES. METHODS, TOOLS AND
PROCEDURES FOR ANALYZING DATA FOR
VARIATIONS AND DEFICIENCIES ARE
EXAMINED AND USED. RESEARCH
TECHNIQUES AND STATISTICAL METHODS
ARE APPLIED TO TRANSFORM DATA INTO
EFFECTIVE INFORMATIONAL DISPLAYS AND
REPORTS TO SUPPORT A QUALITY
IMPROVEMENT PROGRAM. CASE STUDIES AND
PROJECTS REINFORCE LEARNING.

EDUCATION
HIT 230 - HEALTH INSURANCE
AND REIMBURSEMENT
STUDENTS EXPLORE REIMBURSEMENT AND
PAYMENT METHODOLOGIES APPLICABLE TO
HEALTHCARE PROVIDED IN VARIOUS U.S.
SETTINGS. FORMS, PROCESSES, PRACTICES
AND THE ROLES OF HEALTH INFORMATION
PROFESSIONALS ARE EXAMINED. CONCEPTS
RELATED TO INSURANCE PRODUCTS,
THIRD-PARTY AND PROSPECTIVE PAYMENT,
AND MANAGED CARE ORGANIZATIONS ARE
EXPLORED. ISSUES OF DATA EXCHANGE
AMONG PATIENT, PROVIDER AND INSURER
ARE ANALYZED IN TERMS OF
ORGANIZATIONAL POLICY, REGULATORY
ISSUES AND INFORMATION TECHNOLOGY
OPERATING SYSTEMS. CHARGEMASTER
MANAGEMENT AND THE IMPORTANCE OF
CODING INTEGRITY ARE EMPHASIZED.
HIT 272 - HEALTH
INFORMATION PRACTICUM
CAPSTONE
THIS COURSE PROVIDES FURTHER SUPERVISED
PRACTICE EXPERIENCE IN A HEALTH
INFORMATION SETTING AT AN APPROVED
EXTERNAL SITE. A MINIMUM OF 80 CLOCK
HOURS IS REQUIRED AT A SITE, GENERALLY
COMPLETED DURING TRADITIONAL BUSINESS
HOURS. SKILLS IN AREAS SUCH AS DATA
ABSTRACTION AND ANALYSIS ARE PRACTICED,
AND KNOWLEDGE OF RECORD RETENTION
AND RELEASE OF INFORMATION IS APPLIED.
APPLICATION OF CODING SKILLS, AND
OBSERVATION OF SUPERVISORY AND
PLANNING ACTIVITIES, ARE DOCUMENTED.
STUDENTS PREPARE A WRITTEN REPORT AND
PRESENT A SUMMARY OF THEIR PRACTICAL
LEARNING EXPERIENCE IN CLASS.
PREREQUISITE: PERMISSION IS REQUIRED TO
ENROLL IN THIS COURSE.
HIT 272L - RHIT
CERTIFICATION PREPARATION
THIS COURSE IS DESIGNED TO PREPARE
STUDENTS FOR THE REGISTERED HEALTH
INFORMATION TECHNICIAN (RHIT)
CERTIFICATION EXAM, WHICH
DETERMINES APTITUDE IN FIVE
COMPETENCY DOMAINS: HEALTHCARE
DATA MANAGEMENT; HEALTH
STATISTICS, BIOMEDICAL RESEARCH AND
QUALITY MANAGEMENT; HEALTH
SERVICES ORGANIZATION AND DELIVERY;
INFORMATION TECHNOLOGY AND
SYSTEMS; AND ORGANIZATIONAL
RESOURCES. IN THE LAB, STUDENTS
COMPLETE FIVE PRACTICE TESTS AND A
FINAL MOCK EXAM. THE MINIMUM
REQUIREMENT TO PASS THIS COURSE IS
70 PERCENT. THIS COURSE IS GRADED ON
A SATISFACTORY/UNSATISFACTORY
BASIS.

RESUME
TIFFANY S. EBERLY
H: 517-515-2025 ♦ TE1981@ATT.NET
PROFESSIONAL SUMMARY
Recent graduate with an Associates in Applied Science Health Information Technology. Excellent research, time
management and problem solving skills. Highly organized with the ability to manage multiple projects and
consistently meet deadlines. There are employment gaps in my history due to having children and raising a family.
For the past 3 years I have been concentrating on my education while raising my children and have maintained a
high GPA since the start of my college career graduating magna cum laude. Although I have little experience in the
healthcare field, my education combined with my past employment experiences makes me an ideal candidate.
SKILLS
Composed and professional demeanor Excellent problem solver
Resourceful and reliable worker Office support (phones, faxing, filing)
Close attention to detail Excellent verbal communication
Adept multi-tasker
WORK HISTORY
Intern, 08/2016 to 10/2016
MagnumCare of Hastings – Hastings, MI
Received and routed medical records.
Received and processed medical records requests.
Compiled and tracked outstanding balances owed to medical facilities.
Accurately posted and sent out all medical claims.
Precisely completed appropriate claims paperwork, documentation and system entry.
Adeptly managed a multi-line phone system and pleasantly greeted all patients.
Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded
data.
Maintained strict patient and physician confidentiality.
Precisely evaluated and verified benefits and eligibility.
Identified and resolved patient billing and payment issues.
Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
Printed and reviewed monthly patient aging report and solicited overdue payments.
Prepared billing correspondence and maintained database to organize billing information.
Bartender/Waitress*Cashier, 11/2011 to 05/2013
Backwoods Bar – Sunfield, MI
Greeted guests in a timely and professional manner.
Waited on multiple customers at the bar and throughout the bar area.
Received beverage orders from wait staff and delivered beverages to guests.
Enthusiastically and appealingly described food and drink specials to guests.
Carefully followed safety and sanitation policies handling food and beverages.
Managed strict beverage control to minimize waste.
Upheld strict cash handling procedures.
Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
Telemarketer, 02/2008 to 04/2010
Wolverine Water – Lowell, MI
Effectively and efficiently operated a multi-line phone system to relieve Receptionist.
Successfully filled appointment slots daily for several sales representatives via cold calling.
Maintained friendly and professional customer interactions.
Customer Service Representative, 02/2000 to 04/2003
Filing Bishop Distributing, Co – Grand Rapids, MI
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Wrote sales contracts for orders obtained and submitted orders for processing.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and
efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving
problems on the spot.
Routinely answered customer questions regarding merchandise and pricing.
Asked open-ended questions to assess customer needs.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Developed reputation as an efficient service provider with high levels of accuracy.
EDUCATION
High School Diploma: 5/1999
Lakewood High School - Lake Odessa, MI
Graduated with honors
Associate of Applied Science: HIT,
DeVry University - Online
Graduated Magna Cum Laude
Health Information Technician (RHIT) coursework
Coursework in Healthcare Administration
RHIT exam pending

PROFESSIONAL DEVELOPMENT & TRAINING
COMPLETED COURSES THROUGH DEVRY UNIVERSITY
BASIC MEDICAL TERMINOLOGY
HEALTH INFORMATION FUNDAMENTALS PRACTICUM
ICD-10-CM & ICD-10-PCS CODING WITH LABS
CPT CODING WITH LAB
LEGAL AND REGULATORY ISSUES IN HEALTH INFORMATION

Reetha Kokx
169 Main St.
Sunfield, MI,48890
517-566-7011
RKKBackwoodsBar@gmail.com
7/01/2015
To Whom It May Concern,
I have known Tiffany Eberly for the 6 short years that my business has been open. I
have spent many hours in her company and have come to know Tiffany's several fine
qualities.
Tiffany is an enthusiastic and helpful individual who displays a strong moral character.
Her work ethic and determination to do the very best job provides an excellent example
of her commitment and dedication. I have enjoyed interesting conversations with Tiffany
where her strong communication skills and attention to other people are clearly evident.
Both important qualities in the food and entertainment service. Many of our customers
have dubbed her their favorite server.
Tiffany has helped out in our establishment’s office on occasion and her courteous and
professional manner never failed to impress. She proved to be both willing and
competent in this role. Her polite efficiency was commented on by a number of our
colleagues.
It is with confidence that I recommend Tiffany for employment. I have no doubt that she
will prove an asset to any organization. If you have any questions please do not hesitate
to contact me.
Sincerely,
Reetha Kokx
LETTER OF
REFERENCE

Bishop Distributing Co.
Customer Service Dept.
Attn: Darci Rozelle
5200 36th St. SE
Grand Rapids, MI49512
1-800-748-0363
Dear Sir or Madam,
It was my pleasure to have Tiffany Eberly in our customer service department. Tiffany has a quick mind,
is an insatiable learner, and possesses genuine intellectual curiosity. When Tiffany joined us she
immediately began contributing to our enterprise demonstrating a great depth and breadth of technical
knowledge and customer service experience.
In addition to being strong technically and being a self-starter, Tiffany is blessed with strong
interpersonal skills and is very good working with customers, presenting alternatives, testing for
acceptance and following through.
Hardworking, solution centered, and detail oriented, Tiffany would be an outstanding asset to any
team.
Regards,
Darci Rozelle
Manager
Customer Service Center
LETTER OF
REFERENCE

REFERENCE LIST
TIFFANY EBERLY5116 DARBY RD, SARANAC MI 48881
Ph: 517-515-2025 * Email: Te1981@att.net
References
Danielle Burrows-Thome – Office Manager and Business Owner
Aqua Perfection and Pure Romance
Ph: 616-328-90337
danni@aquaperfection.com
Reetha Kokx –Owner/Manager
BackwoodsBar
169 Main St.
Sunfield, MI 48890
517-566-7011
Mandy Schweizer – Business Office Manager
MagnumCare of Hastings
240 North St
Hastings, MI49058
269-945-9564

Portfolio_Eberly

Recommended

Recommended

More Related Content

Viewers also liked

Viewers also liked (16)

Similar to Portfolio_Eberly

Similar to Portfolio_Eberly (20)

Portfolio_Eberly