bringing pmo to the next level! Managing your portfolio, optimising the outcome of the investment portfolio, enhancing the predictability of the expedient result: what will be cash flow, or our the market share next year, profit, costs, opex capex, ... it is all in your project portfolio!
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PMO, 2square
1. 03-23-05April 2017
PMO – portfolio management: bringing PMO to the next level!PMO – portfolio management: bringing PMO to the next level!
Presented by Jan Biets
Jan_biets@hotmail.com +32(0)477 32 90 11 Mechelen - Belgium
page 1 • view on planning
PMO to square²
2. PMO – PMO as a ServicePMO – PMO as a Service April 2017
PMO, portfolio composition and management
the next PMO service level, 2square
•Composition of roadmap
• Well balanced, dynamically managed roadmap, matching the
strategic ambitions of your <Organisation>
• and its consequences for the <Organisation>:
• Accurate investment budget
• Cash flow management (create funding for next investments)
• Opex & Capex management
•Interdependency management
• (key-) resources,
• (key-) functionalities (or modules);
• Financial (cash flow impact)
•Resources capacity management
•A set of data to enable the Management to make adequate decisions!
Target: bringing “PMO as a Service” to a next levelTarget: bringing “PMO as a Service” to a next level
3. PMO – PMO as a ServicePMO – PMO as a Service April 2017 page 3 • View on PLANNING
• It is not the author’s intention to be aligned with whatever existing methodology,
nor framework;
• ‘projects’– in this presentation, can mean projects, programme, or portfolio
PMO-2square ForewordPMO-2square Foreword
4. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017 page 4 • composing portfolio
Effectiveness
METRIC
S
KPI
INVESTMENT
PORTFOLIO
PRIORITISATI
ON
PMO
FINANCI
AL
PLANNING
CAPACITY
management
INTERDEPENDENCY
COMPANY
PROSPHERITY
Resources(Human)
REPORTING
Continuous
improvementREVIEW
PERFORMANC
E RETURN on INVESTMENT
REGULATORY
PROJECT
MANAGEMENT
CASH
FLOW
COST
MANAGEMENT
BUDGE
T
RISK
management
TARGET
MI SSI
ON
OBJECTIVES
EXPECTED
COMMERCIAL
VALUE
TCO
NPV
AHP
REPUTATION management
OPTIMISATION
COST-BENEFIT
analysis
COMPOSITION
RANKING
URGENCY
PAYBACKtime
ZBB
COST of NON EXECUTION
STRATEGICFIT
COMMUNICATION
TRAINING
capex
OPEX
5. PMO – PMO as a ServicePMO – PMO as a Service April 2017
PMO-2square ScopePMO-2square Scope
page 5 • View on PLANNING
Basic principle:
•Listing project initiatives
•Ordering by nature of project (i.e. TCO (maintenance), end-of-life cycle, commercial (customer experience),
strategic fit, ...;
•For each type of project, define the ranking weight method;
•Compose roadmap;
•Assign the -role based- resources;
•Identify interdependencies;
•Execute projects
•Assess approach with Stakeholders
Compose
portfolio
GOAL
STRATEGIES Continuous
improvement
Income growing Business
productivity
Compose and
manage portfolio
FACTORS benefits opportunities risks costs
Cash flow
Cost reduction
Customer
experience&
satisfaction
Operational costs
reduction
Operational
process efficiency
Market share
increase
Customer retention
(loyalty)
Employees
competencies
Operations
excellence
Budget alignment
Budget overrun
Time delay
Project(product)
related risks
Cost of
implementation
Cost of human
resources
training
FACTORS
Cost
effectiveness
Portfolio /
roadmap
Which roadmap has the best –
balanced – impact on your
<Organisation>?
6. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
Precondition:
All project proposals are compliant
with <Organisation> strategy
PMO-2square Portfolio CompositionPMO-2square Portfolio Composition
page 6 • composing portfolio
Resources pool
Role based
Cost of resources
(Telenet & hiring)
Use hiring cost
as a metrics
Portfolio
/
roadmap
approved
Portfolio /
simulation 1
Portfolio /
simulation 2
Portfolio /
simulation 3
deliberation
noassigned
yes Assign to
maintenance
Project 1
Project 2
Project 3
Project 4
Project 5
Project 6
Project 7
Project x
What is the best for <Organisation>
Portfolio /
executionApproved
To portfolio
execution·
deviations
yes
no
Resources
leveling
assessment
Reporting
against
baseline
Overview (with resp. baselines)
Portfolio Budget
(€)
Cost
(€)
Risk
(€)
Risk deviation
(%)
Cash flow
(€)
Cash flow (€)
deviation
NPV ROI
Portfolio 1 Budget 1 Cost 1 (-x%) Risk 1 +y% Cash flow 1 -cf €
Portfolio 2 Budget 2 Cost 2(+y%) Risk 2 -z% Cash flow 2 +cf €
Portfolio 3 Budget 3 Cost 3 (-z%) Risk 3 +x% Cash flow 3 -cf €
What is most
preferable outcome
for your
organisation?
7. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Portfolio composition simulation 1PMO-2square Portfolio composition simulation 1
page 7 • composing portfolio
Sort the List by
Sort Method
project
budget (k€)
cash flow
(k€)
capex (k€) opex (k€) risk nbr mandays resources(# FTE) 3
project 10 9310 356 898 321 15% 10 000 26,15
project 11 5309 327 1109 414 85% 75 000 16,23
project 29 10551 287 688 256 2% 25 000 36,76
project 4 4959 261 815 313 50% 2 350 19,00
project 8 3512 192 901 321 50% 2 350 18,29
project 15 3946 188 1005 389 45% 20 000 20,99
project 22 3588 186 939 358 5% 15 000 19,29
project 5 4338 184 810 273 12% 15 000 23,58
project 14 5310 164 802 276 5% 15 000 32,38
project 27 4225 151 637 185 50% 10 000 27,98
project 12 3853 139 868 317 50% 25 000 27,72
project 26 3003 137 833 285 85% 50 000 21,92
portfolio composition simulation
klein naargroot groot naar laag
ranking portfolio candidates
Draft an overview with –some- key metrics for each project:
•Budget,
•(organisation’s) impact area,
•forecasted profit, cash flow
•business growth,
•cost reduction, cost of non-execution (of the project),
•market %-share,
•number of (project-)resources, number of ‘man’-days
•capex, opex impact,
•npv, cas,
•risk %(€) related to the project initiative,
•urgency, regulatory,
•and other typical key data, helping to compose the most beneficial portfolio for your organisation.
In the above show-case exhibit, the ranking to compose a portfolio is set on ‘cash flow’
generated by each project. The tool will limit the number of selected projects up to the
maximum budget. You can simulate the outcome of several different portfolio compositions,
up to the most expedient outcome for your organisation.
9. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Portfolio Composition bPMO-2square Portfolio Composition b
page 9 • composing portfolio
Some outputs, and benefits:
Based on the portfolio, simulate the best budget outcome (each portfolio composition has a specific
resulting impact (i.e. balancing investments, costs, opex, capex, and Business Growth, blocking or critical
interdependencies, Customers experience, profitability, window of opportunity, strategic fit,...)
This exercise will help to take the best well thought decisions
What composition will generate the most effective outcome for <Organisation>;
Improving the ‘predictability’ of the budget (FY- based) : capex, opex, Cash flow, profit (due to impact of
launched new products & services, cost reduction), aligning staff (hiring & firing) requirements (role based)
Optimising of ‘resources pool’ is a potential great advantage;
In case of a structural ‘surplus capacity’ of resources (role based), a phasing out could be considered;
10. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Portfolio deviations from baselinesPMO-2square Portfolio deviations from baselines
page 10 • composing portfolio
interdependencies Portfolio
/
roadmap
Project 1
Project 2
Project X
reported deviations due to project
Σbudget
Σcashflow
Σprogress
ΣNPV
ΣROI
ΣECV
ΣCAS
Σother portfolio
characteristics*
What is the best
for <Organisation>
Portfolio /
execution
ApprovedImpact
severety
low
medium
high
critical
· (thus, project ¶x ·
, ¶portfolio
·
Define
required
actions for
remediations
Go & kill
Replace project ·
in portfolio
Resources pool
Role based
Overview (with resp. baselines)
Portfolio Budget
(€)
Cost
(€)
Risk
(€)
Risk deviation
(%)
Cash flow
(€)
Cash flow (€)
deviation
NPV ROI
Portfolio 1 Budget 1 Cost 1 (-x%) Risk 1 +y% Cash flow 1 -cf €
Portfolio 2 Budget 2 Cost 2(+y%) Risk 2 -z% Cash flow 2 +cf €
Portfolio 3 Budget 3 Cost 3 (-z%) Risk 3 +x% Cash flow 3 -cf €
Assessment for ‘deviations’ could also be reversed (thus, project ‘x’ reports
deviations, what is the impact on what ‘portfolio characteristics’
11. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Portfolio deviations from baselines bPMO-2square Portfolio deviations from baselines b
page 11 • composing portfolio
Abbreviations & clarifications:
•ECV : expected commercial value
•CAS : capital amortisation schedule (system)
*: Other portfolio baselines:
•‘progress: may affect
• i) window of opportunity,
• ii) interdependencies,
• iii) budget spending FY, and
• iv) key resources availability (from or to other project staffing)
12. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square portfolio composition ranking metricsPMO-2square portfolio composition ranking metrics
page 12 • composing portfolio
(a) ROI-return on investment
(b) NPV-nett present value
(c) ECV-expected commercial value
(d) AHP-analytic hierarchy process , note sticks “gele papiertjes”(“yellow papers”)
(e) CAS-Capital amortisation schedule (alternative for ‘NPV’)
(f) EAA-Equivalent Annual Annuity Method
(g) URG-urgency
(h) pay back time
(i) regulatory
(j) risk on failure
(k) cashflow (or cash cow) generator
(l) window of (commercial) opportunity
(m) Multiplicative calculation of benefits, which is assumed to provide accurate prioritisation and is used as the
benchmark;
(n) Weighted additive calculation of benefits;
(o) Partial inclusion of variables: 1, 2 or 3 variables included ;
(p) Ranking projects considering project benefits but not costs ;
(q) Errors in measurement: normally distributed errors in all variables, with coefficients of variation of 10, 20 or 30 per
cent in each case;
(r) Random project prioritisation.
(s) effectiveness of proposed portfolio (total impact of proposed portfolio composition)
(t) ZBB-Zero-Based Budgeting/Risk
(u) TCO-total cost of ownership; out phasing technology, end-of life cycle management, increasing maintenance costs,
expensive maintenance contract
(v) CRM-“Company’s” reputation management (I assume, always top prio!)
w) monte carlo principle (probabilistic approach)
(x) RoE-return on equity
(y) CBA-cost benefit analysis
(z) Euth-Expected utility theory
(aa) project matrix-ranking projects based on weighing factors (to be defined)
(ab) cost of not executing the project
(ac) multiple objective optimisation approach
13. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Portfolio composition rankingPMO-2square Portfolio composition ranking
page 13 • composing portfolio
criteria Strategic
fit
urgency (%)-of
sales from
new
products
Reduce
operational
costs
(%)
Improve
customer
loyalty(%)
RoI
(x%)
x Weighted
total
weight 25% 20% 15% 15% 10% 10% 5% 100%
Project 3 25% 18% 15% 5% 8% 10% 4% 85%
Project 2 22% 16% 10% 6% 4% 9% 2% 69%
Project 1 20% 10% 15% 12% 5% 3% -% 65%
Project 5 …%
Project 4
Project x
14. PMO – PMO as a ServicePMO – PMO as a Service April 2017
PMO-2square correlations between ranking metricsPMO-2square correlations between ranking metrics
• Investment – cash flow : JOURNAL OF FINANCIAL AND QUANTITATIVE ANALYSIS Vol. 51,
No. 4, Aug. 2016, pp. 1135–1164 COPYRIGHT 2016, MICHAEL G.
FOSTER SCHOOL OF BUSINESS, UNIVERSITY OF WASHINGTON,
SEATTLE, WA 98195 doi:10.1017/S002210901600065X
Investment and Cash Flow: New Evidence
Jonathan Lewellen and Katharina Lewellen
page 14 • composing portfolio
15. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Capacity managementPMO-2square Capacity management
page 15 • composing portfolio
•Purpose:
•optimising the total resources capacity
•disposal of
• the right skills,
• experience,
•number of resources,
•levelling the balance <employees> and hired staff;
•use “day rate” as a management metric
•Managing the resource cost.
•Basic conditions:
•Role based resources overview
•next step / further development :
• role based (or skills),
• daily rate, ànd
• level of seniority
•Starting position:
•approved project list (at least with structured (high level) planning, in order to define the resource capacity:
• roles,
• required # man-days (or allocation %),
• starting date
•Allocate of role based resources on projects
•Surplus capacity can be allocated on ‘maintenance’ tasks;
•Interdependencies must be clearly defined
• both for planning (deliverables)
• assigned resources (role based)
16. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017 page 16 • composing portfolio
PMO-2square capacity managementPMO-2square capacity management
Lack of <business analyst> resources
in order to match the required capacity
for executing the proposed portfolio.
Consequence:
planning will not be met
Surplus of <business analyst>
resources in order to match the
required capacity
Consequence:
Unnecessary cost (non-cost efficiency)
17. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Portfolio capacity management toolingPMO-2square Portfolio capacity management tooling
page 17 • composing portfolio
Role based staffing alignment
:
First-
Project brief / charter:
High level planning, with staffing requirements (role, and
maturity, skills based)
- number of (role based) FTE’s
- level of competency
- timing when resources are required (HL planning)
Secondly-
‘catalogue’ available role, and skill maturity based FTE within the
organisation
Prepare ‘sufficient detailed’ planning, with staffing requirements
(role based)
- number of (role based) FTE’s
- level of competency
- timing when resources are required (HL planning)
Analyse and notify the consequences on portfolio level:
•Re-schedule (re-order) the priority of your roadmap due to resource restrictions
•Hire additional staff
•Define other mitigations
Some useful tooling to be considered
18. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square resource management metricPMO-2square resource management metric
page 18 • composing portfolio
.
Evolution Avg day rate : ¶programmer µ
q1-16 q2-16 q3-16 q4-16 q1-17 q2-17 q3 17
Rationale:
Follow up of contract costs of (IT) staff, and potentially re-negotiate contracts;
•Must be role based
•Must be skill based (experience/maturity level)
In case of increasing contract costs, it could have impact on project budget;
This chart will help to show and understand the evolution of average hiring costs of IT staff.
19. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square interdependency managementPMO-2square interdependency management
page 19 • composing portfolio
Red : incoming interdependency
Green : outgoing interdependency
¶deliverablesµcan be named: ´interdependency·-chart
Rationale:
• Based on real project planning(i.e. MS Project,
Primavera, Artemis,e.g.);
• Identify the interdependencies(outgoing and
receiving);
• Manage = communication
• Impact can be important on:
• resourcing (also cost involved)
• missed window op opportunity
• outcome of portfolio
•
Interdependency management
In support of ¶capacity managementµ
20. PMO – PMO as a ServicePMO – PMO as a Service April 2017
QA
training
staff
innovationPM skills EVA
Employee
satisfaction
cost
prediction
KISS
efficiency
innovation
policy
PM
methodology
roles &
responsibility
product
management
re-use /
template
processes
performance
(improvemen
t)
project
management
cost overrun margin % Cash flow
FINANCIAL
perspective
CUSTOMER’s
perspective
Internal
business&process
perspective
People,learning,
growth
perspective
tools
+
Denk-
tank+
investment
+
correlation
21. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017 page 21 • composing portfolio
Other considerations ( used as prioritisation criteria)
Project-10
Project-21
Project-13
Project-4
Project-9
Sustaining category
Project-26
Project-18
Project-3
Project-14
Project-5
Cost- cutting category
Project-1
Project-6
Project-7
Project-11
Project-2
New revenue category
For each category of portfolio project,
there is a set of
selection criteria
Note:
Without doubt, per type of project, a (set of) prioritisation assessments will be appropriate to come to a balanced portfolio in order
to suit Stakeholders.
Some specials:
To compose an outstanding portfolio, we must consider the application of ‘multiple objective optimisation’ principle
With this approach, we can compose, and continuously manage the portfolio with the most impact on our strategy.
Other tools can be ‘Kelly Criteria’, “Grey System Theory” to benefit and focus on best output (value for money)
The area over which benefits would be generated
The average benefit per unit area
The number of businesses or individuals who would benefit
The average benefit per business or individual
The improvement in environmental values resulting from an environmental project
The probability of project success (1 – probability of failure due to factors such as “climate,
politics or technical failure”)
PMO-2square Portfolio risk management (iso 31k)PMO-2square Portfolio risk management (iso 31k)
22. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017 page 22 • composing portfolio
• Are your resources allocated to the most important work?
• Are you allocating the right amount of resources in new business investments versus keeping the older, mission-critical
processes up and running?
• Do you have capacity to do all the work on your plate for the coming year?
• When new work comes up during the year,can you identify the previously approved work that will no longer be completed?
• When should you stop supporting old stuff and make the investment in new stuff?
• What portfolio compostion has the best expected outcome(budget spending(FY), cashflow, opex, capex, expected profit,
impact on number of Customers(growth, retention,« ), spending per Customer,«
•
Some checkpoints for portfolio assessment
PMO-2square Portfolio risk management (iso 31k)PMO-2square Portfolio risk management (iso 31k)
23. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Portfolio risk management (iso 31k)PMO-2square Portfolio risk management (iso 31k)
page 23 • composing portfolio
Preferred approach is to use the
ISO 31000 'Risk management – Principles and guidelines',
Portfolio risk management includes processes that identify, analyse, respond to, track, and
control any risks that would prevent the portfolio from achieving its business objectives.
These processes should include reviews of project-level risks with negative implications for
the portfolio, ensuring that the project manager has a responsible risk mitigation plan.
Additionally, it is important to do a consolidated risk assessment for the portfolio overall, to
determine whether it is within the threshold set by the organization.
Since portfolios and their environments are dynamic, managers should review and update
their portfolio risk management plans on a regular basis throughout the portfolio lifecycle.
Identifying portfolio risks starts with an evaluation of the specific project portfolio
environment:
•What business decision criteria have been established?
•What working assumptions regarding the organization's current business processes and
decision points might increase risk for the portfolio?
•Managers should refine this evaluation iteratively, as they plan, assess, and manage their
portfolio management approach.
•What constitutes a portfolio risk? Here are some examples:
• Project inter-dependencies within the portfolio
• Limited resource capacity / capability versus substantial demand
• Changes in business strategy / business opportunities
• A large percentage of high-risk projects within the portfolio
• Business processes that conflict with portfolio management practices
24. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017
PMO-2square Earned Schedule conceptPMO-2square Earned Schedule concept
page 24 • composing portfolio
The ES idea is a simple one: identify the time at which the amount of earned value (EV) accrued
should have been earned. By determining this time, time-based indicators can be formed to
provide schedule variance and performance efficiency
management information.
The figure below illustrates how the ES measure is obtained. Projecting the cumulative EV onto
the PV curve (i.e., the PMB), as shown by the diagram, determines where planned value (PV)
equals the EV accrued. This intersection point identifies the time that amount of EV should have
been earned in accordance with the schedule.
The vertical line from the point on the PMB to the time axis determines the “earned” portion of
the schedule.
The duration from the beginning of
the project to the intersection of the
time axis is the amount of earned
schedule (ES).
Fairly new project management concept
Powerful tool to forecast new end-date of project
(in case of deviation from baseline)
Impact on portfolio success can be measured
(both €, and timing )
Potentially, an update of the portfolio can be re-
considered
• Kill project
• Kill and replace project
• Increase the outcome (success rate)
Source: http://www.earnedschedule.com
25. PMO – PMO as a ServicePMO – PMO as a Service Juni 2017 page 25 • composing portfolio
portfolio
PMO-2square Portfolio risk management (iso 31k)PMO-2square Portfolio risk management (iso 31k)
26. PMO – PMO as a ServicePMO – PMO as a Service April 2017
pre-set
•List with ‘candidate
members” of roadmap
set
•composition roadmap
Metrics, analytic &
assessment data
Effectiviness impact on
<Company> strategy
execution
•defined roadmap
assess
•efficiency
report
•effectivine
ss
observe
•predictabilit
y
project Project
owner/sponsor
Executive mgt
Metrics & baselines, and KPI, KGI
•Budget, spent versus baseline (forecast),
budget at completion;
•Schedule variance
•Earned value
Identify, notify
•Deviations with reference to defined
expectations (metrics, budget, effectiveness
assess
Recovery-
mode
actions
•Remediation
Kill (stop)
actions
•Lessons learned
PortfolioPortfolio
compositioncomposition
27. PMO – PMO as a ServicePMO – PMO as a Service April 2017
pre-set
•List with ‘candidate
members” of roadmap
set
•composition roadmap
Resource
overview, skills,
maturity,
internal/external
Resource capacity
assessment
execution
•Assign required
resources
assess
•Project
progress
report
•Deviations
observe
•Optimisatio
n of
resources
Metrics & baselines;
•Excess staffing:
• Temporary : assign to other projects,
or maintenance tasks
• Long term : fire, redundant
•Shortage staffing:
• Temporary: hiring
• Long term: recruiting
Identify, notify
•Deviations with reference to defined
expectations (metrics, budget)
assess
Recovery-
mode
actions
•Remediation
Kill (stop)
actions
•Lessons learned
Condition: a well-defined project
schedule for each (candidate) project
PortfolioPortfolio
compositioncomposition
28. PMO – PMO as a ServicePMO – PMO as a Service April 2017
pre-set
•List with ‘candidate
members” of roadmap
set
•composition roadmap
Identify and
document
interdependencies
Interdependency
assessment
Execution
•Defined roadmap
report
•Project
progress
•Project
deliverables
assess
•Deviations;
•Impact&consequ
ences;
observe
•Optimisation of
roadmap
Metrics & baselines;
•Excess staffing:
• Temporary : assign to other projects,
or maintenance tasks
• Long term : “fire”, redundant
•Shortage staffing:
• Temporary: hiring
• Long term: recruiting
Identify, notify
•Deviations with reference to defined
expectations (metrics, budget)
assess
Recovery-
mode
actions
•Remediation
Kill (stop)
actions
•Lessons learned
Condition: a well-defined project
schedule for each (candidate) project
PortfolioPortfolio
compositioncomposition
29. PMO – PMO as a ServicePMO – PMO as a Service April 2017
On simple request (jan_biets@hotmail.com) an excel tool is available to
assess and manage a balanced project portfolio, taken into
consideration:
•Your strategic goals, and
•a sound financial –investment- management
•Clear forecast on:
• impact on business targets;
• Expected cash flow (due to launch new applications, services,
business, cost reduction);
• Expected market growth (and market %-share);
• Growth Metrics for Business, Cumulative Average Growth Rate
CAGR
• Impact on opex;
• Required labour (cost) to staff the project organisation, and
impact of effectiveness of the project outcome;
• And many other key metrics to manage your business.
ToolingTooling
30. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Candidate portfolio “member” - classificationCandidate portfolio “member” - classification
characteristic of investment
(classification)
description
Project candidate
PPM
capacity expansion
projects of capacity expansion of the current
product line
Project a
new products investments aiming the release of new products
Project b
cost reduction
investments whose implementation results in
production cost reduction through the change in
production cycles, the use of less items
Project c
adminstrative
investments without assets not related to
informatics, manufacturing , nor logistics
Project d
environmental control
investments whose implementation aims to meet
requirements for environental protection
Project e
informatics
investment in software, hardware and other
computer assets
Project f
industrial safety / security
investments aiming to guarantee the operational
safey, and to safeguard the fixed assets and safety
security
Project g
quality investment in the improvement of product quality
Project h
end of life
investment aiming the substitution of fixed assets
due to wearing or obsolence
Project i
viability preliminary studies
investment destined to the execution of viability
studies of new businesses that will be accounted on
deferred assets
Project x
modernisation
investments in industrial autmation and/or
substitution of items with obsolete technology
Project y
regulatory on demand of legislator
Project z
page 30 • PMO, the Next Level
31. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Candidate portfolio “member” - classificationCandidate portfolio “member” - classification
domein Sponsor
Project candidate
PPM
HR <name>, function
Project a
Finance purchasing & supply chain <name>, function
Project b
Information technology <name>, function
Project c
Legal <name>, function
Project d
Strategy & corporate development <name>, function
Project e
Sales and customer operations <name>, function
Project f
Transformation <name>, function
Project g
General management <name>, function
Project h
Sales and customer operations <name>, function
Project i
Telenet Business <name>, function
Project x
Technology & operations <name>, function
Project y
Residential marketing <name>, function
Project z
page 31 • PMO, the Next Level
32. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Candidate portfolio “member” – metrics overview 1/5Candidate portfolio “member” – metrics overview 1/5
defined metrics € , % , #, other projected actual
budget (planned) € approved yes / no actual cost
prioritisation ranking
regulatory (y/n) Yes / no
cash flow (planned) € expected actual impact
opex (planned) € expected impact
capex (planned) € expected impact
NPV (planned) € expected
ROI (planned) € expected
cost of not-execution € expected
ECV (planned) € expected
revenues (estimated) € expected impact
profits (expected) € expected impact
page 32 • PMO, the Next Level
33. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Candidate portfolio “member” – metrics overview 2/5Candidate portfolio “member” – metrics overview 2/5
defined metrics € , % , #, other projected actual
Growth Metrics for Business,
Cumulative Average Growth Rate
CAGR % expected impact
CAS
€ expected
pay back time (months)
€ expected
break even
€ expected
TCO
€ expected
number of Customers impacted
(estimated) # estimated actual
re-use, recuperation (%, €)
€ / %
market share (impact)
€ / %
CBA
€
interdependencies identified
#, criticality
AHP
EAA
URG
L-M-H
page 33 • PMO, the Next Level
34. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Candidate portfolio “member” – metrics overview 3/5Candidate portfolio “member” – metrics overview 3/5
defined metrics € , % , #, other projected actual
(ZBB)
CRM
<other>
MonteCarlo
risk on failure (%, or €)
€ / %
window of (commercial)
opportunity L – M - H
RoE
EUTH
project matrix ranking
multiple objective optimisation
page 34 • PMO, the Next Level
35. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Candidate portfolio “member” – metrics overview 4/5Candidate portfolio “member” – metrics overview 4/5
role € # # mandays
resources budget estimation (HL) € (Σ) # (Σ) # (Σ)
resources cost (S of rows below)
PM (agile - waterfall) € # #
architect € # #
db admin € # #
analyst € # #
developper € # #
testing € # #
other profiles / skills € # #
page 35 • PMO, the Next Level
37. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Metrics explained – 1/3Metrics explained – 1/3
defined metrics high level description
budget (planned)
Forecasted budget for project realisation (all-in)
prioritisation
regulatory (y/n) regulatory
cash flow (planned)
amount of cahflow the project will generate (yearly) after launch
opex (planned)
amount of opex the project , once launched
capex (planned)
amount of capex the project, once the project is launched
NPV (planned)
net present value
ROI (planned)
return on investment
cost of not-execution
what is -combined-cost if project is not done
ECV (planned)
expected commercial value
revenues (estimated)
what revenue will be generated with the project
profits (expected)
what are the expected profits when the project is launched
page 37 • PMO, the Next Level
38. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Metrics explained – 2/3Metrics explained – 2/3
defined metrics high level description
Growth Metrics for Business,
Cumulative Average Growth Rate
CAGR https://www.business-case-analysis.com/growth-metrics.html
CAS capital amortisation schedule
pay back time (months) pay back time
break even
TCO total cost of ownership
number of Customers impacted
(estimated) how many customers are concerned
re-use, recuperation (%, €)
market share (impact)
what is the % or € investment, of the project, for another project, or application
CBA cost benefit analysis
interdependencies identified indication of complexity, importance
AHP analytic hierarchy process
EAA
https://www.business-case-analysis.com/growth-metrics.html
URG
Urgency assessment to realise the project (outcome)
page 38 • PMO, the Next Level
39. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Metrics explained – 3/3Metrics explained – 3/3
defined metrics high level description
(ZBB) zero based budgeting
CRM company's reputation
Monte Carlo probabilistic approach
risk on failure (%, or €) risk on failure
window of (commercial)
opportunity
RoE return on equity
EUTH expected utility theory
project matrix ranking weighing factors
multiple objective optimisation
page 39 • PMO, the Next Level
40. PMO – PMO as a ServicePMO – PMO as a Service April 2017
Time is up.
Much more to talk about this interesting topic….
Questions ?
Linkedin Jan Biets - Jan_biets@hotmail.com - +32(0)477 329011
page 40 • PMO, the Next Level
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