Michael Rogers thanks the team for their outstanding work on the Lenovo campaign over the past year, noting high sales and revenue. Richard Davies echoes the praise and thanks the team for their hard work. Both managers are sorry the campaign is ending but wish the team the best in future endeavors.

1. Recently became a Jigsaw Maven
F.Gaby Dupuis – Final team review from managers
From: Richard Davies
Sent: Monday, September 27, 2010 9:48 AM
To: Michael Rogers; Eric Da Silva; Scott Braganza; Gabriel Dupuis; John Hoad
Cc: Sophie Kazaz
I would like to echo Mike’s statements. You are a great team and have worked very hard on this program. I
am sorry that we did not get an extension on this business. Best of luck to you all in whatever you choose to
do.
Regards,
Richard Davies
Client Services Manager
Rainmaker Systems
From: Michael Rogers
Sent: September 27, 2010 8:44 AM
To: Eric Da Silva; Scott Braganza; Gabriel Dupuis; John Hoad
Cc: Richard Davies; Sophie Kazaz
Subject: Final Week Lenovo
As we begin the final week of calling on Lenovo, I wanted to tell you 2 things. First of all, you have done
outstanding on this campaign since taking it over in January. The number of sales made, as well as the
revenue driven to both Lenovo and RMKR has never been so high. Secondly, you have been nothing but
professional and productive since hearing of the pending end of the campaign. Some people sit back and
wait, but each of you have stepped it up over the past few weeks, and for that, I would like to extend my
personal gratification.
Thank-you for all of your hard work, it’s been a pleasure.
Michael Rogers
Lenovo program manager
Highlights & Recommendations (further down)
from http://ca.linkedin.com/pub/gaby-dupuis/6/914/a00

2. Skills
• IT Operations
Expert, 15 years experience
• Computer hardware
Advanced, 20+ years experience
• Training
Expert, 20+ years experience
• Team management
Advanced, 15 years experience
• Help Desk Management
Advanced, 10 years experience
• Psychology
Intermediate, 20+ years experience
Languages
• English
Native or bilingual proficiency
• French
Native or bilingual proficiency
-Recommendations For Gaby
Senior warranty specialist
Lenovo
“I worked with Gabriel as my colleague at Rainmaker for close to a year and found him to be very hard
working and goal oriented individual I would highly recommend him for any company’s team.He works well
in a team environment and a very generous person.”October 7, 2010
John Hoad, Warranty Sales Specialist, Rainmaker Inc
worked directly with Gaby at Lenovo
“I happy to say that I recommended Gaby for his position with Lenovo. His desire for customer satisfaction
and meeting clients needs, as well as his dedication to Lenovo as a whole, is exemplary. That is clear in the
fact that not long after taking the position with the Lenovo Warranty group, he was soon asked to take a
leadership role.
Gaby is a no nonsense, attention to detail type of man. And he doesn't stop until the job is complete.
I have no problem recommending Gaby in regards to any endeavor that he wishes to accomplish with any
company.” September 23, 2010
Iain Carnegie, ISR - Higher Education and Healthcare, Oracle Sun (Rainmaker)
worked with Gaby at Lenovo
“I had the pleasure of working with Gaby at Rainmaker and in that time I can honestly say Gaby is a hard
worker who dedicates and manages his time effectively and was always there to help out his co-workers on
any issues or matter that needed to be resolved in a timely manner. His product knowledge and his
customer servicing skills were well regarded by everyone who worked and managed him. Gaby took his role
very seriously and never backed down to a challenge. It was fun having him on our Lenovo team and truly
an asset for any organization.” September 14, 2010
Camille Noujaim, Business Development Associate, Rainmaker Systems Canada Inc.
worked directly with Gaby at Rainmaker
“Gabby was very professional and instrumental in helping the team succeed. He always had a good attitude
and displayed great leadership qualities. He will be a vital asset to any company.” September 12, 2010
Vince Perez, Channel Account Manager, Rainmaker
worked directly with Gaby at Rainmaker

3. “I highly recommend Gaby's understanding of the clients as his best asset.
He takes the time to be sure of what the client needs and finds the right approach to get the client to
commit.” September 12, 2010
Top qualities: Great Results, Personable
Michel Morgan,
hired Gaby as a IT Consultant in 2009

4. -A past time..
Unit: 18 17 16 15 14 13 12
32hr 06min 25hr 20min 2hr 9min 32hr 06min 2hr 54min 31hr 52min 22hr 4
20.0sec 44.0sec 59.0sec 20.0sec 37.0sec 01.0sec 05.9s
Lapse: 17 9:40:00 AM 12:18:00 AM 0:26:00 AM 9:40:00 AM 2:01:00 PM 9:40:00 AM 9:40:00
12/7/2001 11/26/2001 11/26/2001 11/19/2001 11/19/2001 11/8/2001 10/16/
+10 +1 +7 +2 +2 +23 +1
Time #: 24.206 32.105 25.346 Two.09 32.105 Two.54 37.213 22.0
109.70% 145.49% 114.86% 145.49% 168.64% 100.0
8 2 9 2 1 17
Best Peak: 188.258 189.996 184.118 182.087 189.996 168.520 182.087 177.3
111.71% 112.74% 109.26% 108.05% 112.74% 100.00% 108.05% 105.2
10 8 12 13 8 19 13 17
Peak
0.671 0.676 0.663 0.658 0.676 0.624 0.658 0.64
Scores:
107.51% 108.33% 106.25% 105.45% 108.33% 100.00% 105.45% 103.3
10 8 12 13 8 19 13 17
BGaussian: 1.335 1.113 1.055 1.015 1.113 0.947 1.001 1.62
140.93% 117.53% 111.40% 107.18% 117.53% 100.00% 105.70% 171.3
6 7 10 12 7 16 14 3
Gaus.
0.212 0.240 0.233 0.173 0.240 0.137 0.172 0.19
Scores:
155.09% 175.18% 170.07% 126.28% 175.18% 100.00% 125.55% 140.1
6 2 4 14 2 16 15 10
Best Pulse: 1.844 0.375 1.218 3.033 0.375 0.325 0.239 6.63
2170% 441% 1433% 3568% 441% 382% 281% 7811
7 12 8 5 12 14 16 1
Pulse
1.009 0.990 1.081 1.011 0.990 1.032 1.023 1.02
Scores:
114.41% 112.24% 122.56% 114.63% 112.24% 117.01% 115.99% 116.2
11 15 1 10 15 5 7 6
Best Triplet: 9.879 8.90
116.26% 104.7
5 8
Average 18 17 16 15 14 13 12