Planning premises provide the framework and assumptions about the future environment in which plans will operate. They include forecasts of future conditions and assumptions that will impact plans. Environmental forecasting techniques like the Delphi method are used to predict future characteristics of the organizational environment. Decision making involves selecting an alternative course of action from multiple options. The rational decision making process includes identifying problems and criteria, developing and analyzing alternatives, and selecting an option to implement. Programmed decisions are for routine problems while non-programmed decisions are for unstructured problems. Decisions are made under varying degrees of certainty, uncertainty, and risk that managers should understand.