Peter Ceplenski is an executive experience design professional with over 20 years of experience in user experience design, research, product management, and agile development. He currently works as a product owner for IBM Cloud Marketing, where he leads an agile scrum team to update over 600 pages of content in under 6 weeks. Previously, he held several roles at IBM, including global design manager, where he managed a large UX team responsible for IBM's intranet and internet properties. He also served as a product owner and agile coach for IBM's first digital design lab. Ceplenski has a master's degree in experimental psychology and bachelor's degree in psychology.

1.
Executive Experience Design Professional
+860 478 9531 pjceplenski@gmail.com peterski9.wix.com/iampjcCONTACT
PETER J CEPLENSKI
Certified Scrum Product Owner (CSPO)
##
WORK EXPERIENCE
PRODUCT OWNER for IBM Cloud Marketing. Visit ibm.com/cloud
NY, NY // Contract assignment September 2016 - Present
• Leading a highly matrixed and distributed agile scrum team
• On track to deliver updates to over 600 pages in less than 6 weeks in preparation for a key IBM event
World of Watson.
• Work directly with executives and key marketing stakeholders on vision and translating business requirements
SENIOR USER RESEARCHER for GARTNER
Stamford,CT // Contract Assignment May-July 2016
• Engaged as SME to address significant UX issues with newly redesigned analyst publishing tool: the life-blood of the enterprise
• Created 8 week user research plan that included an ethnographic field study, interviews, cognitive walkthroughs, and early
prototype testing
• Worked with over 200 analysts over 7 week period: the most involvement to date of any IT project in Gartner’s history.
PROGRAM MANAGER for IBM ECM CoE
Somers, NY // January 2015 - April 2016
• Created a cloud-based enterprise shared service for document management using IBM’s FileNet solution that today is self-funded
• Defined technical strategy, onboarding process and business model
• ·Managed resources and relationship with cloud service provider
• ·Managed all adopter relationships and DOUs;
UX DESIGN & RESEARCH for IBM Knowledge Center
New York, NY // January 2014 - January 2015
• Worked with a multi-disciplinary UX team on IBM Knowledge Centers interaction design and user research utilizing IBM’s Design
Thinking methodology as part=of a major site redesign to simplify the user experience and promote information discovery
• Created interaction designs using Axure and led iterative design walkthroughs
• Led all user research activities including large scale unmoderated usability test leveraging UserZoom technology
• Conducted a large scale survey research project aimed at understanding
• end users usage of commenting feature on content pages that helped the enterprise better understand how and when to leverage
this feature
AGILE PRODUCT OWNER for IBM CEO
New York, NY // January 2012 - January 2014
Hand-picked by IBM CEO to lead two of her special projects:
1. Executive Social Dashboard: Served as Product Owner for an “in-lab” (read: all co-located) scrum team at the first
NYC digital design lab. A “mobile-first” project (tablet) the goal was to get Ginni’s Top 300 executives to get more
engaged with their organization and have better employee engagement, collaboration, etc. all leading to positive
business outcomes (winning a deal, increasing productivity and so on.
2. The ST. The Strategy App. As Product Owner, walked the tightrope between business requirements and sponsor-
centered design and the scrum team building the first of its kind iPad app within IBM. The idea was to make the
monthly strategy team meetings, led by Ginni, more productive. The app allowed the VP in charge of these
meetings to build an agenda on the fly, alert topic owners and speakers and allowed them to tee up a brief video
and pose questions 1-2 weeks PRIOR to the in-person meeting thereby allowing the “conversation, ideation, and
proposal process” outside (before, during and after).

2. PROFESSIONAL SKILLS
Experience Design & Research
Business/Systems Analyst
Program and Proj Management
Scrum Product Owner & Coach
PERSONAL SKILLS
Results-Oriented
Metrics Driven
Passionate
Innovative
Creative
Inspiring Leader
Mentor
Coach
Master’s of Science in Experimental Psychology
Concentration in Human Factors Engineering
Old Dominion University // 1993-1996
Bachelor of Arts in Psychology
Concentration in Industrial Psychology
University of Connecticut // 1989-1993
RECOGNITION & AWARDS
2012 Best of IBM for Design Leadership of IBM’s Centennial Digital Program
2011 Named IBM CEO Social Ambassador in recognition of continued leadership and living the IBM Values
2005-2013 Equity Awards Program
TECHNOLOGIES
UserZoom
Axure
Balsamiq
Adobe CS6
JIRA
HTML5
CSS
EDUCATION
GLOBAL DESIGN MANAGER for IBM Digital
Somers, NY // January 2008 - December 2013
• Managed a global multi-disciplinary UX team that had responsibility for IBM’s intranet, internet, the global
design system and key web applications
• Served as Scrum Product Owner for IBM’s Centennial Digital Redesign
• Served as Scrum Product Owner and Agile Coach for 3 years as part of the first ever digital design lab built at
IBM in NYC and the corporate marketing transition from a traditional publishing model to an Agile Scrum
philosophy and methodology that better supported the company philosophy,
WORK EXPERIENCE CONTINUED