PilotPresentation2015

© 2010 Pilot Freight Services.© Copyright 2010 Pilot Freight Services
Marien De Tullio – Sales Director MIA
Mb: 305.924.5339

History and Growth

History and Corporate Overview
• Established in 1970
• The Largest Privately-Held U.S. Freight Forwarder
• Multi-Modal, Time-Definite, Full-Service Provider
• Logistics, Warehouse and Distribution Services
• Specialists in Global Expedited Transportation and Logistics
1-1-07/15
HISTORY AND GROWTH

Mission Statement
Pilot Freight Services’ Mission Is to Allow Our Customers to Focus
on Their Business by Making the Transportation of Their Goods
Easy, Fast, and Dependable.
Our Commitment to Excellence:
• Promote Ownership
• Promote Communication
• Promote Responsible Growth
Our Commitment to Our Employees:
• Reward for Performance
• Foster Entrepreneurial Attitude
• Family-Oriented Company
HISTORY AND GROWTH 1-2-07/15

Customer-Driven Revenue Growth
1-3-07/15
HISTORY AND GROWTH

Network Maps

North American Network
• 65 Locations Throughout
the United States
• Serving Every ZIP Code
2-1-07/15
NETWORK MAPS
• Represent Full-Service Stations

Dedicated Ground Network
• Weekend Operation
• Single Sort
• Vehicles Only Contain
Pilot Freight
• 50-Door Cross Dock
• 40,000-Square-Foot Facility
• 53-Foot Air-Ride Vehicles
2-2-07/15
NETWORK MAPS

Air Cargo Network
• Heavy Lift With
All-Cargo Airline
Partners; Bulk and
Containerized
• Extensive Capacity With
All Commercial Airline Partners
• Cargo Screening
2-3-07/15
NETWORK MAPS
• Major Airports Serviced by All-Cargo Aircraft

North America

North American Services
• First Flight Service
• Next Day AM/PM Service
• 2-Day Service
• 3-Day Service
• Economy Service
• Aircraft Charter Service
• Expedited Ground Service
• Platinum Guarantee Service
• Logistics Services
NORTH AMERICA 3-1-07/15

Transborder Canadian Services
• Pilot Toronto and Pilot Vancouver Stations Provide Hands-On Service to
Customers Shipping Into and Out of These Regions
• A Complete Range of Time-Definite Shipping Options:
Next Day, 2-Day, 3-Day, and Economy Service Offerings
• Expedited Truckload Service – for Flexibility in Service and Shipment Size
• Customs Brokerage – Expedited Border Clearance and Pre-Clearance (PARS)
• Distributions – Delivery of Multiple Shipments with One Customs
Clearance Entry
• Service to Over 10,000 Canadian Cities
3-2-07/15
NORTH AMERICA

Pilot de Mexico
• Full-Service Operation in Mexico City (MEX)
– Office Strategically Located in Financial and Business Heart
of Mexico City
– Capable of Handling All Pilot Services Throughout Mexico
• Northbound, Southbound and Intra-Mexico Ground and
Global Air and Ocean Transportation
• Customs Brokerage and Value-Added Services
• Time-Definite Delivery Option
• Warehousing and Logistics Services
• Pilot Monterrey and Additional Pilot Stations Opening
Throughout the Mexican Interior
3-3-07/15
NORTH AMERICA

International Network

• Serving More Than 190 Countries
INTERNATIONAL NETWORK 4-1-07/15
Worldwide Network

International Services
Air
• Import/Export
• Consolidation
• Direct IATA
• Airport-to-Airport, Airport-to-Door,
Door-to-Airport, Door-to-Door
Logistics and Transportation
• Cross-Dock Transloading
• Pick and Pack, Sorting, Kitting
• Web-Based Real Time WMS
• Local Drayage
• Market-Value Leader
Technology
• Global Trace and Track with CoPilot
• Pilot Mobile Application
4-2-07/15
Ocean
• Import/Export
• Non-Vessel Operating Common Carrier
(NVOCC)
• Less Than Container Load (LCL)
• Port-to-Port, Port-to-Door, Door-to-Port,
Door-to-Door
Specialty Services
• Customs Brokerage
• Government Compliance (ITAR, BIS, OFAC)
• C-TPAT
• Customized Reporting and Analysis
• Customized Designed Solutions
• Hazardous Materials (HAZMAT)
• Assembly Service
• International Charter
• Mixed Mode (Ocean/Air)
INTERNATIONAL NETWORK

• Consolidation Points
for Exports/Imports
• Shipment Coordination
From Five Inland Points
• Preparation of
International Documentation
• Cargo Screening at All Gateways
4-3-07/15
International Gateway Network

Representing Partner
Africa Contact Corporate International
Operations @ 866-881-8287
Argentina B Y B Consultora
Australia C.T Freight / BNE / DRW / MEL /
SYD / ADL
Sadleir Global Logistics / PER
Austria Cargo Partner AG
Azerbaijan/Baku M&M Militzer & Munch
Bahrain Gulf Agency Co. (Bahrain)
Bangladesh/Dhaka Intl. Cargo Ltd.
Barbados Laparkan Ltd.
Belarus M&M Militzer & Munch
Belgium Universal Express NV
Bermuda Bermuda Forwarders Ltd.
Brazil Go Trans
Bulgaria M&M Militzer & Munch
Canada Pilot Freight Services
Chile Transaircargo Ltda.
China S-Sense Logistics Co., Ltd.
Colombia T.M.A. Cargo y Carga
Costa Rica Sociaco, S.A.
Croatia Cargo Partner
Cyprus G.A.P. Vassilopoulos Group
Czech Republic Cargo Partner
Denmark Linco Freight
Dominican Republic Frank Leo S.A.
El Salvador Caribex Worldwide
Estonia Abipa Logistics
Finland Stella Global OY Ltd.
France Ziegler France S.A.
Georgia M&M Militzer & Munch
Germany M&M Militzer & Munch
Greece W.F.F. Ltd.(World Freight
Forwarders)
Guam J.L. Baker & Sons
Guatemala Caribex Worldwide
Guyana Laparkan Trading Co.
4-4-07/15
Russian Federation Cargo Express Ltd.
Saint Lucia Hunte’s Intl. Packing &
Storage Company
Saudi Arabia Gulf Agency Co. (Saudi Arabia) Ltd.
Singapore JETSEA Logistics
Slovak Republic Cargo Partner SR, S.R.O.
Slovenia Cargo Partner, spedicija d.o.o.
Spain Pilot Freight Services
Sri Lanka GAC Logistics Ltd.
Sweden Postnord Logistics
Switzerland Ziegler Air Freight Ltd.
Taiwan Jet Dispatch
Thailand Global Distribution Alliance
Trinidad & Tobago Laparkan
Turkey M&M ulusar Arasi Hava Deniz
Ukraine M&M Militzer & Munch Ukraina
United Arab Emirates M&M Militzer & Munch LLC
UK Davies Turner
Uruguay OBV Cargas Aereas
USA Pilot Freight Services
Venezuela Swissport Cargo Service
Vietnam Ha Thien Galaxy Express
Virgin Islands Bob Lynch Moving, Inc.
International Partner Listing
Haiti ETS J.B. Vital S.A.
Honduras Caribex Worldwide
Hong Kong Global Alliance Logistics
Hungary Cargo Partner Hungaria
Iceland TVG-Zimsen
India Seven Seas Global Express
Logistics Pvt. Ltd.
Indonesia PT Anugerah Tankas Transport /
JKT / JOG / MES / SRG / SUB /
DPS
Ireland Eastway Global
Israel Jacky Line, Ltd.
Italy M&M Air Sea Cargo
Jamaica Jamaica Trading Services
Japan SGH Global Japan Co. Ltd.
Jordan Gulf Agency Co. (Jordan) Ltd.
Kazakhstan M&M Militzer & Munch
Korea, South Korchina Logistics Agility / PUS
Kuwait Gulf Agency Co. (Kuwait) Ltd.
Latvia Abipa Logistics
Lebanon Gulf Agency Co. (Lebanon) Ltd
Lithuania Abipa Logistics
Malaysia Advance International Freight SD
Mexico Pilot de Mexico
Mongolia Mongolian Air Trans Co. Ltd.
Netherlands Pilot Freight Services
New Zealand CT Freight
Nicaragua Caribex Worldwide
Oman Gulf Agency Co. (Oman) LLC
Pakistan Orient Cargo Services
Panama Sertrans S.A.
Peru World Express Cargo S.A.
Philippines RAF Int’l. Forwarding
Poland M&M Air Sea Cargo S.A.
Qatar Gulf Agency Co. Qatar (W.L.L.)
Romania M&M Militzer & Munch Romania
SRL

Products and Services

Customer Service
• Knowledgeable Transportation Professionals
• 24 Hours, 7 Days a Week
• Local & National Customer Service Centers
• Shipment Monitoring From Pickup Through Delivery
• Preferred Account Coordinators
• Project Management Team
• 1-800-HI-PILOT
5-1-07/15
PRODUCTS AND SERVICES

Pilot’s “White Glove” Service for Business…
• Nationwide Coverage
• Dedicated Professionals
• 24/7/365 “Live” Customer Service
• Special Handling
• Date- and Time-Specific Service
• Inside Delivery / Pickup
• Unpack / Setup / Debris Removal
• Reverse Logistics / Asset Recovery
• Specialized Equipment / Manpower
• Customized SOPs / Checklists / Site Surveys
5-2-07/15
Special Services

Pilot Provides Store Planning Logistics Services for Retailers
• New Store Openings
• Store Remodels / Resets
• New Displays / Rollouts
• Seasonal Change Outs
• Store Fulfillment / Floor Set
• Stock Transfers / Returns
• Store Closures
5-3-07/15
Retail Services

Home Delivery Services
All Large Consumer Products
• Flexible Service Options
– Premier Service: Delivery Inside Room of Choice Including
Unpacking, Assembly, Setup and Debris Removal
– Deluxe Service: Delivery Inside Room of Choice Including
Unpacking and Debris Removal
– Standard Service: Delivery Inside Main Entrance of the Home
– Basic Service: Ground Level Delivery Outside the Main Entrance
– Home Electronics Enhanced Service: Delivery to Room
of Choice, Unpack, Plug In, Test, Debris Removal
• Nationwide Coverage
• 24/7/365 “Live” Customer Service
• Online Services Including Shipping, Tracking, Reporting,
and Appointment Scheduling
• Reverse Logistics: Exchanges, Repacking, Returns
5-4-07/15

Pilot’s Appointment Scheduling Tool
• Capability to Have the End-User Link to Pilot’s Appointment
Scheduling Tool
• Customer Would Be Prompted to Choose an Appointment
Date and Window for Their Delivery
5-5-07/15

• Serving All Departments of the U.S. Government
• 24 Hours a Day, 7 Days a Week
• Partnership with U.S. Bank’s Online “Syncada” Freight Payment System
• Centralized Tender Filing Process
• Civil Reserve Air Fleet Approved Partner – Since 1999
• Surface Deployment & Distribution Command’s
Quality Award Winner
• SCAC Codes (4): PAAF (CONUS), PAFY (OCONUS)
PAGD (Motor Carrier) and PAHO (Ocean)
• ITAR Registered With the Department of State
5-6-07/15
Government Services

• Serving Automotive Suppliers and Manufacturers in North America
• Freight Managed Services Optimizing Cost and Service
• Working With 3PLs Managing Bidding Sights
• Dedicated Transportation Solutions for Prototype Shipments
• Network of Over-the-Road Equipment From Van to 53' Trailers
• Time-Crucial Air/Ground Expedite Same-Day Service
• Cost Saving Milk Runs and Consolidation Services
• 24 Hours, 7 Days a Week
• Email Quoting at auto@pilotdelivers.com
• Direct Customer Support 877-537-4430
PRODUCTS AND SERVICES 5-7-07/15
Automotive Services

• Over 90 Years Combined Experience in Moving Mexico Shipments
• Dedicated Team of Transportation Specialists Located in Detroit, MI
• Key Operational Support Team in Laredo, TX and El Paso, TX
• Spanish Speaking Customer Support in U.S. and Mexico Office
• Intra-Mexico Same Day Ground and Air Services
• U.S. Suppliers to U.S. Assembly Plants - Air and Ground Service
• Mexico Suppliers to U.S. Assembly Plants - Air and Ground Service
• Cross Dock and Warehouse Services in Key Mexico Cities
• Expertise Pilot Brokerage Services MC 389460-B
Automotive Mexico Services

© 2010 Pilot Freight Services.© Copyright 2010 Pilot Freight Services 5-9-07/15
Aerospace Services
A Complete Range of Aerospace Service
• AOG Service
• Time Critical Delivery
• On-Board Courier
• Charters
• First Flight Service
• Reliable Final-Mile Delivery
• Expedited Customs Clearance
& Document Preparation
• Worldwide Air, Ocean and Ground
• Worldwide Online Tracking
• C-TPAT Certified
• 24/7 – 365 Days Coverage
Putting the Power of the Aviation Logistics Network to Work for You
• As the U.S. Representative for the Aviation Logistics Network (ALN), Pilot
Holds a Unique and Powerful Place at the Forefront of Aerospace Services.
• This Affiliation Links the Worlds Premier Aviation Logistics
Specialists in a Global Network that Defines the Highest
Industry Standards for Service and Performance.

• Serving More Than 25,000 Metropolitan Cities in the U.S. and Canada
• No Restrictions on Exhibit Size, Number of Pieces, or Weight
• Provide Carnet Service (Duty-Free Customs Clearance) for
International Exhibits
• Time-Definite Services Tailored to Your Target Move-In and
Budget – From Next Day AM to Economy
• First Flight Service for Last-Minute Details that Need to
Be There Immediately
• Use CoPilot to Receive Quick Quotes, Book and Track
Shipments, Receive E-mail Alerts and More
Trade Show Services

• Freight Carefully Monitored in a Temperature-Controlled
Environment Every Step of the Way
• Specialize in Delivering Live, Fresh, and/or Frozen Products
Anywhere From Our On-Site Temperature-Controlled Storage
• Ability to Respond to Change Instantly With Precision and
Customized Solutions
• Online Shipment Tracking and 24/7 Customer Service for
Shipment Specifics at a Moments Notice
Perishables

Inbound Logistics Services (ILS)
Better Control of Materials From Vendors to Customers
• Single Point of Contact and Uniform Pricing
• Broad Service Options to Reduce Your Reliance on Multiple
Companies and Reduce Administrative Costs
• Nationwide Pricing

• Pilot’s Own Licensed Customs Broker On Site
• Clear Shipments at Any Airport, Seaport, or Container Freight Station (CFS)
• Experts in Entry Procedures
– Classification, Valuation and Duty Rates
– Knowledgeable on All Applicable Trade Programs
– Regulations Compliance
• EDI Clearance Capability and Alerts
• Use Latest Technology and Systems to Pre-Clear Freight Before Arrival and
Electronically File Paperwork: ABI, RFL/AII, ISF
– An Early Adopter of ACE, Customs Newest System, Streamlining Processes
and Enabling Faster Clearances in a Paperless Environment
• Can Secure Various Transportation Bonds and Customs Surety Bonds
• Liaison to Government Agencies Like: FDA, USDA, FCC, USF&W, DOT
5-13-07/15
Pilot Customs Brokerage

Logistics Services

Examples of Service Offerings
• Transportation Management
• Site & Staffing Management
• Contract Logistics
– Warehouse Management
– Dock Management
– Facility Management & Staffing Support
• Consignment, Vendor-Owned or
Managed Inventory
• Forward Stocking of Inventory
• Project Management
• Quality Management & Certification
LOGISTICS SERVICES 6-1-07/15
Logistics – Domestic and Global Solutions
• Flex Warehousing
• Reverse Logistics
(Return Programs or Salvage)
• Ocean Container Break-Bulk/
Consolidations
• Critical/Spare Parts
• Rapid Response
• Forward Stocking
• Warehouse & Fulfillment
• Asset Deployment & Management
• Customer-Specific Program

Warehousing & Distribution Services
• Pallet In/Out and Pick-Pack
– Full Warehouse Services
• Flexible – Transaction Priced Model
– Pay Only for What You Use
• Nimble – Fast Implementation
– Quick Start-Up/Market Change Capability
• Established Network
• New Locations Sourced per Customer Needs
6-2-07/15
LOGISTICS SERVICES

Warehousing Management System
Real-Time Web-Based Management & Reporting
6-3-07/15
• No Software to Install/Maintain
• Standard Internet Navigation
– Less Training
• Apple Device WiFi Scanner Capabilities
• No Internal Support People Required
• Secure Hosted Data
• On-Demand Application – 100% Web-Based
• 100% Live Transaction, Not Batched
• 24/7/365 Inventory Visibility
• One Click Excel/PDF Reports (Pull)
• Automated Reporting (Push)
• Immediate Start-Up
LOGISTICS SERVICES

Technology

CoPilot Online Shipping Navigator
7-2-07/15
• Quick Quotes, Books and Ships Anything, Anywhere Worldwide
• Tracking at a Glance
• Email Alerts – Shipment Status, Location, or Changes in Transit
• Unlimited Address Book
• Customized Reports – Up to Two Years of Shipping Data
• International – Documentation and Incoterms
TECHNOLOGY

Pilot Mobile Application
7-3-07/15
• Designed for Android and iOS (Apple) Devices
• Track Shipments and See History of Previously Tracked Shipments
• Find a Pilot Location With One Touch Calling or Mapping
• Access pilotdelivers.com
• Receive Push Notifications for Certain Mileposts on Selected Shipments
TECHNOLOGY

Electronic Data Interchange (EDI)
• Transmission of Shipment/Billing Information (110, 210, Spreadsheet)
• Shipment Status/P.O.D. (214, Custom XML API)
• Pilot / Customer Website Integration for Tracking
• Shipment Uploads
– Flat File – Mass Distributions
– Manifest or Bill of Lading (204, 211, 215)
TECHNOLOGY 7-4-07/15

Compass Driver
• Manages Driver’s Route, Receives New Pickups
or Modifications, Including Incoming Pickups
• Displays Shipment Details, Including Contact
Information and Special Instructions
• Records Consignee Signature and Exceptions
at Delivery
• Allows Quick Rescheduling of Home Deliveries
• Ability to Include a Customer-Specific
Checklist/Survey
• Documents & PODs Available Within Minutes
Via Website or Email
7-5-07/15
TECHNOLOGY

Quality/ISO

Commitment to Quality
• Monitor On-Time Performance Daily
• Monitor P.O.D. Entries
• Monitor Billing Accuracy
• Monitor Loss/Damage Claims
QUALITY/ISO 8-1-07/15

Quality Recognition
• 2015 Air Cargo World Power 25 Forwarder
• 2015-2012 Inbound Logistics Top 100 3PL Provider
• 2014-2004 Ryder Logistics Carrier Quality Award
• 2013, 2012, 2011 SupplyChainBrain Great Supply Chain Partner
• 2013, 2010 Logistics Management Quest for Quality Top 10 3PL Provider
• 25 Logistics Management Quest for Quality Awards
– Voted #1 Overall in Freight Forwarding Category in 2012
• 2011 Surface Deployment & Distribution Command/National Defense
Transportation Association Quality Award
• 2010, 2007, 2004 U.S. Military Quality Award
8-2-07/15
QUALITY/ISO

National Accounts

National Account Customers
NATIONAL ACCOUNTS 9-1-07/15

National Account Industry Segments
Consumer
9-2-07/15
3PL Manufacturing
NATIONAL ACCOUNTS

PilotPresentation2015

More Related Content

What's hot

Similar to PilotPresentation2015

PilotPresentation2015