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It’s the Network That Delivers ®


Contact Information:
Walter Benvenuto
Airgroup Lax – Co-Owner
Email: wbenvenuto@airgroup.com
Cell: 714-803-3540
Office: 310-743-8327
The Radiant Structure
Airgroup Philosophy



YES
YES WE CAN
You will hear that expression of confidence throughout the Airgroup system
every day. For over twenty years Airgroup has been a proven leader in the
efficient and timely movement of both domestic and international cargo.
With a network of Airgroup service centers and agents worldwide our
answer is “Yes we can”.
Company Overview


•   Airgroup Corporation established in 1987, a wholly owned subsidiary of
    Radiant Logistics

•   Comprised of over 100 logistic centers throughout North America

•   Global network allowing full service end to end supply chain solutions

•   Extensive background as a logistics leader with sector concentration in
    Asset Recovery, Automotive, Electronics, Gaming, Government, Home
    Delivery, Hospitality, Oil & Energy, Printed Matter, Trade Shows

•   Investing in People, Process and Technology
The Focal Point of the Logistics Process



SHIPPING
SITE




CARRIER                                                  CUSTOMER


CONSIGNEE




            Providing Time Definite, Secure Service Across the Globe
Integration Throughout the Supply Chain




     Origin            Transport       Destination          Distribution       Special
                                                                               Services

•   Pick Up        •   Ground      •   Customs          •    Warehousing   •   Consulting
•   Consolidate    •   Air             Clearance        •    Inventory     •   Compliance
•   Crate / Pack   •   Ocean       •   Delivery              Management    •   Training
•   Label                          •   De-consolidate   •    Pick / Pack   •   Logistics
•   Insurance                      •   Cross Dock       •    Pooled            Management
•   Document                                            •    Fulfillment
    Management
Logistics Services Menu


Domestic Ground
Expedited, Deferred, LTL
                            We manage domestic and international
                            transportation to deliver products at the
Domestic Airfreight         right time, to the right place, in the right
NFO, Next Day, Second Day   way.

International Airfreight


Ocean Freight
LCL, FCL, Oversized


Customs Brokerage and
Compliance Services


Fulfillment and Global
Distribution Services


Purchase Order and Vendor
Management
Growth in a Down Economy


           250



           200



           150

Millions

           100



            50



            0
                 1987   1991   1995   1999   2003   2007   2008   2009   2010   2011
Reasons for Growth


                                                         •    Providing Custom Tailored Services
                                                   •   Corporate Globalization
                                              •   Increased Expedited Demand
                                         •   Committed Personal Communication
                                    •   Providing Accurate Shipment Visibility
                             •     Extended Door-to-Door Services
                        •   Meeting Required Delivery Dates
                   •   New Product Rollouts                  Millions
                                                               250
               •   Fulfillment Work                            200

          •   Customized IT Solutions                          150

     •   Operational Flexibility                               100

                                                                50
•   Centralized Communications
                                                                 0
                                                                        2003 2007 2008 2009 2010 2011
On Time Performance


•   Airgroup is proud to have an on time record of 98.9%. We will continue to
    strive to reach 100%.

•   Our logistics team is available 7 days a week, 24 hours a day with
    operations and customer service personnel
                            On Time Performance - 98.9%
Global Presence


Operating in over 180 Countries Around the World
 with a Network of over 300 Exclusive Partners
International Services


•   Expedited and Direct IATA Service Worldwide
•   Worldwide Point to Point Service
•   Global Air Consolidation
•   Ocean Services (NVOCC), Full Container (FCL), and Less-Than-Container
    (LCL) Global Service
•   Freight Consolidation and Co-Loading
•   Export Declaration and Customs Management
•   Letter of Credit Services
•   Breakbulk Services
•   Global Warehousing and Product Distribution
•   Individual Client and Project Logistics and Supply Chain Management
•   Transborder Services
•   Charter and Custom Transport Services
Radiant’s North American Footprint

Seattle/Bellevue, WA - HQ
– Phoenix, AZ
                                                                                 Over 100 Stations Strong
– Los Angeles, CA
– San Francisco, CA
– Santa Anna , CA
– Denver, CO
– Hartford, CT
– Washington, D.C.
– Miami, FL
– Orlando, FL
– Tampa, FL
– Atlanta, GA
– Kahului, HI
– Chicago, IL
– Indianapolis, IN
– Wichita, KS           – Newark, NJ (EWR)
– Boston, MA            – Jamaica, NY (JFK)
– Detroit, MI           – Las Vegas, NV
– Minneapolis, MN       – Portland, OR        – Philadelphia, PA                   Operating Since 1987
– St Louis, MO          – Cincinnati, OH      – Pittsburgh, PA
– Omaha, NE             – Cleveland, OH       – Charleston, SC
                        – Columbus, OH        – Dallas, TX         – Milwaukee, WI
– Charlotte, NC
                                              – Houston, TX        – Vancouver, B.C.
– Raleigh-Durham, NC – Tulsa, OK
                        – Harrisburg, PA      – San Antonio, TX    – Toronto, ON
– Manchester, NH
North America Services

•   Same Day                     •   Refrigerated
•   Express (Next Day)           •   Rollerbed
•   Standard Service (2 days)
•   3 Day Service                •   Flatbed
•   Economy Service (3-5 Days)   •   Air Ride
•   Express LTL, FTL, and LCL    •   Oversized
    Trucking Services            •   Road/Rail
•   Door to Door
•   Door to Airport              •   Lift Gate
•   Airport to Door              •   Intermodal Services
•   Airport to Airport           •   White Glove
•   Airgroup Specialized Truck   •   Swap Service
    Services
Asset Recovery – Return Logistics


•   Security and value recovery
•   On-site part and serial number capture
•   Real time data exchange
•   Inventory serial number cross-references
•   Visibility and accountability of assets in transit
•   Packaging and transportation customized packing levels
•   Regional consolidation
•   Inventory and warehouse management programs
•   Custom project site deployment and recovery
•   Serial number protocols
•   Swap outs and rollouts
Home Delivery
    Your residential customers deserve nothing less than the best delivery experience


•   Single provider, seamless home delivery program
•   High-value, heavy goods solutions
•   Wide range of product experience
•   Detailed and consistent communication with you and your customer
•   Measurement of key customer service indicators
•   Delivery in every zip code across all 50 states
•   Warranty returns and field exchange services
•   Typical Services
     – Pick-up at distribution center
     – Pre-appointment scheduling
     – White Glove/Blanket-wrap/Delivery team specialists
     – Unload/Unpack/Inspect Unit
     – Placement in customers' room of choice
     – Full-service product assembly, installation and instruction
     – Removal of old merchandise and debris
     – Reverse logistics, de-installation,
     – Threshold delivery in the home, garage, covered area
Exhibit – Trade Show Services


•   Individually-assigned, experienced Trade Show Coordinator
•   Customized transport plan, with detailed, A-Z planning and procedures
    checklist
•   Specialized drivers for handling major U.S. and international convention
    centers
•   Remote location pick up and delivery, 24 hours a day, 7 days a week (24/7)
•   Detailed inventory documentation, pre- and post-delivery
•   Handling of all international customs documentation and procedures
•   24/7 monitoring of exhibit transport at Airgroup Headquarters and by your
    Trade Show Coordinator
•   24/7 Airgroup alert and intervention to overcome obstacles and assure on-
    time delivery to trade show site
Government Services


•   Customized Tenders based upon SPLC (Standard Position Location Codes)
•   CRAF (Civil Reserve Air Fleet) Partner for OCONUS movement
•   Servicing DOD (Department of Defense), Department of State and (GSA)
    General Services Administration
•   Extensive experience with movement of goods into war zones
•   History of relations with Military Traffic Mobility Command / Surface
    Deployment and Distribution Command

•   Airgroup SCAC Codes
•    AGRP - Air CONUS
•    ALOJ - Air OCONUS
•    ALHP - Surface
Next Day Solutions & Performance



Department of Defense U.S. Transportation Command
(USTRANSCOM)

   •   Over 8,000 critical heavyweight air shipments handled per year
   •   88% of shipments require either Next Day AM or Next Day PM delivery
   •   Over 95% of pick up and delivery sites are at remote locations across the USA
   •   Includes oversize and dangerous goods

       Deliverables:
             •   96.7% on time delivery
             •   Improved customer confidence and predictability
             •   Reduced cycle times
             •   24 x 7 customer assistance contact number
             •   Highest on-time performance provider
People, Process & Technology


•   Logistics Professionals proficient in routing capabilities available 24/7

•   Active Members:
     – C-TPAT (Customs-Trade Partnership Against Terrorism)
     – TAPA (Transported Asset Protection Association)
     – AFA (Air Forwarders Association)
     – IATA (International Air Transportation Association)

•   Non-Asset Based – Financial stability coupled with the ability to route at the
    transaction level. Minimizing weather delays and service restrictions that
    result from “hub” constraints

•   Multi mode expertise and utilization

•   Operational scalability to meet size demands

•   Web based tools with unmatched flexibility allowing user specific detail
Technology - Data Integration


•   Airgroup’s development team provides the following forms of data
    exchange:

     – Shiptrax (web based order system)
        • Allows order generation
        • Email notification of shipment milestones
        • Flexible platform for data review
        • Report capabilities

     – HAWB Creator (csv file for distributions or consistent shippers)
        • Via email or FTP (housed on Airgroup’s server)
        • Files upload creating shipments
        • Updates pushed to Shiptrax allowing web visibility
Data Integration (Cont’d)


•   EDI
     – 110 (air freight)
     – 204 (motor carrier tender)
     – 210 (motor carrier freight)
     – 214 (shipment status updates)
     – 990 (response to load tender – response to a 204)
     – 997 (functional acknowledgement – i.e. receipt)

•   XML
Information Access



World Class Web Visibility Tool
     All Transport Modes


      Door-to-Door
      Multiple Search Options
      Quote-It & Book-It Function
      Daily Status/On-Hand Reports
      Exception Management Reporting
      Warehouse & Distribution Module
      Access to Documents
      EDI Compatible
Shipment Generation
Domestic, International Air and Ocean Shipments
Airbill and Shipment Label
Industry Expertise




•   Defense
•   Hospitality – Gaming
•   E-Goods/Hi Tech
•   Trade Show
•   Automotive
•   Retail
•   Manufacturing
•   Medical/Healthcare
•   Aviation
Summary


•   Public Corporation with Significant Growth
•   Full Range of Domestic and International Transportation Services
•   Complete Menu of Value Added Logistics Services
•   Managing Transactions for Compliance and Logistics Performance
•   Provide Total Visibility of Shipments with Management Reporting
•   In Depth Industry Sector Knowledge
•   Tailor Made Solution Based Partner
•   Flexible and Service Driven
•   Creative IT Solutions
•   Centralized and Personal Communication
•   Enhanced Web Portal
•   The Best Trained and Service Driven People
•   Managing Each Shipment, Not a Process
It’s the Network That Delivers ®


Contact Information:
Walter Benvenuto
Airgroup Lax – Co-Owner
Email: wbenvenuto@airgroup.com
Cell: 714-803-3540
Office: 310-743-8327

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Airgroup Presentation

  • 1. It’s the Network That Delivers ® Contact Information: Walter Benvenuto Airgroup Lax – Co-Owner Email: wbenvenuto@airgroup.com Cell: 714-803-3540 Office: 310-743-8327
  • 3. Airgroup Philosophy YES YES WE CAN You will hear that expression of confidence throughout the Airgroup system every day. For over twenty years Airgroup has been a proven leader in the efficient and timely movement of both domestic and international cargo. With a network of Airgroup service centers and agents worldwide our answer is “Yes we can”.
  • 4. Company Overview • Airgroup Corporation established in 1987, a wholly owned subsidiary of Radiant Logistics • Comprised of over 100 logistic centers throughout North America • Global network allowing full service end to end supply chain solutions • Extensive background as a logistics leader with sector concentration in Asset Recovery, Automotive, Electronics, Gaming, Government, Home Delivery, Hospitality, Oil & Energy, Printed Matter, Trade Shows • Investing in People, Process and Technology
  • 5. The Focal Point of the Logistics Process SHIPPING SITE CARRIER CUSTOMER CONSIGNEE Providing Time Definite, Secure Service Across the Globe
  • 6. Integration Throughout the Supply Chain Origin Transport Destination Distribution Special Services • Pick Up • Ground • Customs • Warehousing • Consulting • Consolidate • Air Clearance • Inventory • Compliance • Crate / Pack • Ocean • Delivery Management • Training • Label • De-consolidate • Pick / Pack • Logistics • Insurance • Cross Dock • Pooled Management • Document • Fulfillment Management
  • 7. Logistics Services Menu Domestic Ground Expedited, Deferred, LTL We manage domestic and international transportation to deliver products at the Domestic Airfreight right time, to the right place, in the right NFO, Next Day, Second Day way. International Airfreight Ocean Freight LCL, FCL, Oversized Customs Brokerage and Compliance Services Fulfillment and Global Distribution Services Purchase Order and Vendor Management
  • 8. Growth in a Down Economy 250 200 150 Millions 100 50 0 1987 1991 1995 1999 2003 2007 2008 2009 2010 2011
  • 9. Reasons for Growth • Providing Custom Tailored Services • Corporate Globalization • Increased Expedited Demand • Committed Personal Communication • Providing Accurate Shipment Visibility • Extended Door-to-Door Services • Meeting Required Delivery Dates • New Product Rollouts Millions 250 • Fulfillment Work 200 • Customized IT Solutions 150 • Operational Flexibility 100 50 • Centralized Communications 0 2003 2007 2008 2009 2010 2011
  • 10. On Time Performance • Airgroup is proud to have an on time record of 98.9%. We will continue to strive to reach 100%. • Our logistics team is available 7 days a week, 24 hours a day with operations and customer service personnel On Time Performance - 98.9%
  • 11. Global Presence Operating in over 180 Countries Around the World with a Network of over 300 Exclusive Partners
  • 12. International Services • Expedited and Direct IATA Service Worldwide • Worldwide Point to Point Service • Global Air Consolidation • Ocean Services (NVOCC), Full Container (FCL), and Less-Than-Container (LCL) Global Service • Freight Consolidation and Co-Loading • Export Declaration and Customs Management • Letter of Credit Services • Breakbulk Services • Global Warehousing and Product Distribution • Individual Client and Project Logistics and Supply Chain Management • Transborder Services • Charter and Custom Transport Services
  • 13. Radiant’s North American Footprint Seattle/Bellevue, WA - HQ – Phoenix, AZ Over 100 Stations Strong – Los Angeles, CA – San Francisco, CA – Santa Anna , CA – Denver, CO – Hartford, CT – Washington, D.C. – Miami, FL – Orlando, FL – Tampa, FL – Atlanta, GA – Kahului, HI – Chicago, IL – Indianapolis, IN – Wichita, KS – Newark, NJ (EWR) – Boston, MA – Jamaica, NY (JFK) – Detroit, MI – Las Vegas, NV – Minneapolis, MN – Portland, OR – Philadelphia, PA Operating Since 1987 – St Louis, MO – Cincinnati, OH – Pittsburgh, PA – Omaha, NE – Cleveland, OH – Charleston, SC – Columbus, OH – Dallas, TX – Milwaukee, WI – Charlotte, NC – Houston, TX – Vancouver, B.C. – Raleigh-Durham, NC – Tulsa, OK – Harrisburg, PA – San Antonio, TX – Toronto, ON – Manchester, NH
  • 14. North America Services • Same Day • Refrigerated • Express (Next Day) • Rollerbed • Standard Service (2 days) • 3 Day Service • Flatbed • Economy Service (3-5 Days) • Air Ride • Express LTL, FTL, and LCL • Oversized Trucking Services • Road/Rail • Door to Door • Door to Airport • Lift Gate • Airport to Door • Intermodal Services • Airport to Airport • White Glove • Airgroup Specialized Truck • Swap Service Services
  • 15. Asset Recovery – Return Logistics • Security and value recovery • On-site part and serial number capture • Real time data exchange • Inventory serial number cross-references • Visibility and accountability of assets in transit • Packaging and transportation customized packing levels • Regional consolidation • Inventory and warehouse management programs • Custom project site deployment and recovery • Serial number protocols • Swap outs and rollouts
  • 16. Home Delivery Your residential customers deserve nothing less than the best delivery experience • Single provider, seamless home delivery program • High-value, heavy goods solutions • Wide range of product experience • Detailed and consistent communication with you and your customer • Measurement of key customer service indicators • Delivery in every zip code across all 50 states • Warranty returns and field exchange services • Typical Services – Pick-up at distribution center – Pre-appointment scheduling – White Glove/Blanket-wrap/Delivery team specialists – Unload/Unpack/Inspect Unit – Placement in customers' room of choice – Full-service product assembly, installation and instruction – Removal of old merchandise and debris – Reverse logistics, de-installation, – Threshold delivery in the home, garage, covered area
  • 17. Exhibit – Trade Show Services • Individually-assigned, experienced Trade Show Coordinator • Customized transport plan, with detailed, A-Z planning and procedures checklist • Specialized drivers for handling major U.S. and international convention centers • Remote location pick up and delivery, 24 hours a day, 7 days a week (24/7) • Detailed inventory documentation, pre- and post-delivery • Handling of all international customs documentation and procedures • 24/7 monitoring of exhibit transport at Airgroup Headquarters and by your Trade Show Coordinator • 24/7 Airgroup alert and intervention to overcome obstacles and assure on- time delivery to trade show site
  • 18. Government Services • Customized Tenders based upon SPLC (Standard Position Location Codes) • CRAF (Civil Reserve Air Fleet) Partner for OCONUS movement • Servicing DOD (Department of Defense), Department of State and (GSA) General Services Administration • Extensive experience with movement of goods into war zones • History of relations with Military Traffic Mobility Command / Surface Deployment and Distribution Command • Airgroup SCAC Codes • AGRP - Air CONUS • ALOJ - Air OCONUS • ALHP - Surface
  • 19. Next Day Solutions & Performance Department of Defense U.S. Transportation Command (USTRANSCOM) • Over 8,000 critical heavyweight air shipments handled per year • 88% of shipments require either Next Day AM or Next Day PM delivery • Over 95% of pick up and delivery sites are at remote locations across the USA • Includes oversize and dangerous goods Deliverables: • 96.7% on time delivery • Improved customer confidence and predictability • Reduced cycle times • 24 x 7 customer assistance contact number • Highest on-time performance provider
  • 20. People, Process & Technology • Logistics Professionals proficient in routing capabilities available 24/7 • Active Members: – C-TPAT (Customs-Trade Partnership Against Terrorism) – TAPA (Transported Asset Protection Association) – AFA (Air Forwarders Association) – IATA (International Air Transportation Association) • Non-Asset Based – Financial stability coupled with the ability to route at the transaction level. Minimizing weather delays and service restrictions that result from “hub” constraints • Multi mode expertise and utilization • Operational scalability to meet size demands • Web based tools with unmatched flexibility allowing user specific detail
  • 21. Technology - Data Integration • Airgroup’s development team provides the following forms of data exchange: – Shiptrax (web based order system) • Allows order generation • Email notification of shipment milestones • Flexible platform for data review • Report capabilities – HAWB Creator (csv file for distributions or consistent shippers) • Via email or FTP (housed on Airgroup’s server) • Files upload creating shipments • Updates pushed to Shiptrax allowing web visibility
  • 22. Data Integration (Cont’d) • EDI – 110 (air freight) – 204 (motor carrier tender) – 210 (motor carrier freight) – 214 (shipment status updates) – 990 (response to load tender – response to a 204) – 997 (functional acknowledgement – i.e. receipt) • XML
  • 23. Information Access World Class Web Visibility Tool All Transport Modes  Door-to-Door  Multiple Search Options  Quote-It & Book-It Function  Daily Status/On-Hand Reports  Exception Management Reporting  Warehouse & Distribution Module  Access to Documents  EDI Compatible
  • 26. Industry Expertise • Defense • Hospitality – Gaming • E-Goods/Hi Tech • Trade Show • Automotive • Retail • Manufacturing • Medical/Healthcare • Aviation
  • 27. Summary • Public Corporation with Significant Growth • Full Range of Domestic and International Transportation Services • Complete Menu of Value Added Logistics Services • Managing Transactions for Compliance and Logistics Performance • Provide Total Visibility of Shipments with Management Reporting • In Depth Industry Sector Knowledge • Tailor Made Solution Based Partner • Flexible and Service Driven • Creative IT Solutions • Centralized and Personal Communication • Enhanced Web Portal • The Best Trained and Service Driven People • Managing Each Shipment, Not a Process
  • 28. It’s the Network That Delivers ® Contact Information: Walter Benvenuto Airgroup Lax – Co-Owner Email: wbenvenuto@airgroup.com Cell: 714-803-3540 Office: 310-743-8327