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Physician-Hospital Integration 
Strategies to Increase Quality and 
Maximize the Bottom Line 
Danielle Sreenivasan, Senior Manager 
The Camden Group 
September 24, 2014
Orthopedic Services: Where Are We Today?
Historical Growth Largely Driven by Joints… 
380 K 
344 K 
2002 to 2011 714 K 
88% 
462 K 
460 K 
276 K 
38 K 
28 K 
21 K 
13 K 
Growth in Key Procedures for Musculoskeletal 
Care 
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 
Hip Replacements Meniscectomy & Meniscal Repair 
Spinal Fusions Rotator Cuff Repair 
Knee Replacements 
Source: HCUP Nationwide Inpatient Sample (NIS) and The Advisory Board Company 
34% 
67% 
-26% 
-66% 
THE CAMDEN GROUP | 9/24/2014 2
…With Increases in Costs Outpacing Volume Growth 
National Joint Replacement 
Implant Costs 
Average Selling Price; 2008 to Q1 20131 
Growth of Cost, Stays for 
Spine & Joint Replacement 
2008 to 2011, All-Payer 
22.9% 
Spinal fusion costs 
growing at nearly twice 
the rate of inpatient 
1.7% 
stays 
3.2% 
12.9% 
10.6% 
4.6% 
Spinal Fusion Hip Replacement Knee Replacement 
Average Hospital Costs 
Number of Discharges 
$7,642 
$5,994 $5,812 
$5,016 
$4,890 
$8,000 
$7,500 
$7,000 
$6,500 
$6,000 
$5,500 
$5,000 
$4,500 
$4,000 
2008 2009 2010 2011 Q1 2013 
Basic Hip Premium Hip 
Hybrid Hip Basic Knee 
Source: HCUP Nationwide Inpatient Sample (NIS); Orthopedic Network News (ONN); and The Advisory Board Company 
(1) 2012 data was not available, and only Q1 of 2013 data was available. 
$5,219 
$5,060 
$4,360 
-24% 
7% 
-16% 
-13% 
THE CAMDEN GROUP | 9/24/2014 3
Increased Demand for Orthopedics Will Continue 
10-Year Orthopedic Volume Forecast 
Inpatient 15 percent 
Outpatient 28 percent 
Factors Impacting Future Orthopedic Volume and Growth 
Demographics Co-Morbidities 
Revisions and 
Replacements 
Clinical 
Innovations 
 Aging population 
driving joint 
replacement 
volumes 
 Osteoarthritis 
affecting larger 
share of 
population 
 Smoking, diabetes, 
obesity correlated 
with osteoarthritis 
 Increased 
prevalence of 
obesity in hip 
replacement 
patients 
complicates 
outcomes 
 Expected increase 
in demand over 
next 20 years given 
higher patient 
longevity 
 “Weekend warriors” 
may require 
eventual 
replacements 
following 
arthroscopy 
 Technology 
improvements 
driving utilization 
 Minimally 
invasive surgical 
techniques key 
innovation 
Source: The Advisory Board Inpatient and Outpatient Market Estimator tools 
THE CAMDEN GROUP | 9/24/2014 4
Growth Largely Concentrated in the Outpatient Setting 
All-Payer Volume 
Growth Projections 
Orthopedic 
Services 
15.4% 
2013 to 2018 
Spine 
Services 
22.9% 
5.1% 
(0.1%) 
Outpatient Inpatient 
Foot 
Fracture/Dislocation Treatment 
157 Percent 
Expected five-year growth of 
outpatient joint replacements 
Source: The Advisory Board Inpatient and Outpatient Market Estimator tools 
Volume Growth Projections 
by Key Sub-Service Lines 
2013 to 2018 
Spine 23% 
Injections & Blocks 
Sports Medicine 
Hand 
Joint Replacement 
Other Surgical Spine 
Fusion 
0% 
-1% 
2% 
2% 
4% 
Orthopedic Trauma 
Sports Medicine 
Medical Spine 
Outpatient Inpatient 
-7% 
9% 
8% 
15% 
13% 
12% 
169,000 
Projected volume of outpatient 
joint replacements in 2018 
THE CAMDEN GROUP | 9/24/2014 5
Industry Update: 
Key Trends Impacting the Orthopedics 
Landscape
Healthcare Today 
Complex, Confounding, Challenging… and Definitely Changing 
GOVERNANCE 
Market Share 
Telemedicine 
Private Equity 
Supply Chain 
Evidence Based Medicine 
Primary Care 
PATIENT 
ACO 
SATISFACTION 
Comparative Effectiveness Research 
Medical Home 
Quality 
Fraud & Abuse 
Medical 
Education 
People 
Competition CPOE 
Managed 
Care 
Medicaid 
Bundled Payment 
Health Insurance Exchanges 
Networks 
Transparency 
Patient Safety 
MSO 
Physician Extenders 
Leadership 
Accountable Care Organization 
Population Health Management 
Ambulatory Centers 
Readmissions 
Volume 
Revenue Cycle 
Gainsharing 
CAPITAL 
Payment Reform 
Healthcare Systems 
Joint Ventures 
Health Reform 
Group 
Practice 
Health Navigators 
Capitation 
Physician Employment 
Service Line Management 
Mergers 
Bond Rating 
Industry Consolidation 
Networks 
Regional Health Information Organizations 
EMR 
PHO 
Centers of Excellence 
Clinical Integration 
IT 
P4P 
Care Redesign 
THE CAMDEN GROUP | 9/24/2014 7
THE CAMDEN GROUP | 9/24/2014 8
Healthcare Trends for 2014 
 Economy 
 Healthcare reform 
 Employer trends 
 Provider consolidation 
 Payer changes 
Population 
Health 
Triple 
AimTM 
Experience 
of Care 
Per Capita 
Costs 
THE CAMDEN GROUP | 9/24/2014 9
Pyramid of Success 
Quaternary 
Tertiary 
Community Hospital 
Surgical Specialists 
Medical Specialists 
Primary Care 
Access Points 
(UCC, FQHCs, ED, Health Plans, Physician Offices, Retails Clinics, etc.) 
Defined Population 
Commercial CMS Dual Eligibles Medicaid 
 HMO 
 PPO 
 Direct to Employers 
 Insurance Exchange 
 Bundled Payment 
 Accountable care organization 
(“ACO”) – Medicare Shared 
Savings Program 
 Pioneer ACO 
 Medicare Advantage 
 Bundled Payment 
 HMO  HMO 
 Fee-for-service 
THE CAMDEN GROUP | 9/24/2014 10
ACO Structure 
 ACO responsible for: 
 Clinical care management (clinical integration) 
 Capture data for continuum of care 
 Measure and monitor costs and quality 
Infrastructure 
(Provided or Contracted 
ACO Operations) 
 Information Technology 
 EMR, CPOE, PACS 
 Data warehouse 
 Reporting 
 HIE 
 Web portal 
 Care Management 
 Hospitalists and 
Intensivists 
 Chief medical officer 
 Disease management 
 Clinical protocols 
 Advanced analytics 
and modeling 
 Call center 
 Utilization 
management 
 Knowledge 
management 
 Health Network 
 Delivery network 
 Financial/Payment 
Systems 
THE CAMDEN GROUP | 9/24/2014 11
Roadmap From Fee-for-Service to Fee-for-Value 
Destination: 
Better Health. Better Care. Lower Cost. 
Hospitalist and 
Hospital-based 
Physicians 
Patient Safety 
and 
Throughput 
Reduce 
Re-admissions 
Bundled 
Payment System-wide 
Care 
Management 
Restructuring 
Clinical 
Integration 
Population 
Health 
Physician 
Relationships/ 
Leadership 
Development 
Hospital Case 
Management 
Improvement Clinical Co-management 
Patient 
Centered 
Medical Home Transactions/ 
Network 
Development 
ACO 
THE CAMDEN GROUP | 9/24/2014 12
Quality Comparison Data 
Inpatient Complication Rate Comparison Summary 
Years 2010 to 2012 
Category Hospital A Hospital B Hospital C Hospital D Hospital E National 
Hip Fracture Treatment 
Actual Rate(1) 20.88% 29.67% 23.62% 14.50% 33.70% 21.27% 
Projected Rate 19.38% 24.57% 19.93% 19.80% 21.42% 21.23% 
Difference 1.50% 5.10% 3.69% -5.30% 12.28% 0.04% 
Star Rating 3 3 3 5 1 3 
Hip Replacement 
Actual Rate 8.97% 15.71% 17.65% 4.80% 22.31% 8.10% 
Projected Rate 9.93% 9.86% 8.86% 7.80% 10.23% 8.16% 
Difference -0.96% 5.85% 8.79% -3.00% 12.08% -0.06% 
Star Rating 3 1 1 5 1 3 
Total Knee Replacement 
Actual Rate 9.63% 14.93% 13.66% 6.15% 18.49% 7.76% 
Projected Rate 8.51% 8.90% 8.03% 7.87% 8.62% 7.78% 
Difference 1.12% 6.03% 5.63% -1.72% 9.87% -0.02% 
Star Rating 3 1 1 3 1 3 
engagements/Wellbe/Docs/Ortho_SL_Webinar_092414/[Comparison_Summary.xlsx]Summary 
Source: Healthgrades 
(1) Lower actual rates are better. 
Note: Healthgrades used MedPAR database for years 2010 through 2012. Healthgrades evaluates hospital quality for procedures and treatments based on complications 
(if patients had problems as a result of their procedure or treatment). 
Indicates actual performance was better than predicted and the difference was statistically significant. 
Indicates actual performance was not statistically significantly different from what was predicted. 
Indicates actual performance was worse than predicted and the difference was statistically significant. 
THE CAMDEN GROUP | 9/24/2014 13
The Payer/Employer View of Orthopedic Providers 
Variation in Total Knee Replacement Commercial Payments 
Total Knee Replacement 
Average Blue Cross and Blue Shield Payment Per Case 
(50 Mile Radius) 
July 2012 to June 2013 
Facility Average Payments 
Hospital A $48,267 
Hospital B $46,259 
Hospital C $42,871 
Hospital D $36,415 
Hospital E $35,830 
Hospital F $34,904 
Hospital G $34,386 
Hospital H $33,261 
Hospital I $29,656 
Hospital J $29,436 
Hospital K $28,905 
Hospital L $27,906 
Hospital M $27,132 
Hospital N $27,002 
Hospital O $26,073 
Hospital P $25,822 
Hospital Q $25,333 
Hospital R $22,696 
Hospital S $22,261 
Hospital T $17,590 
Hospital U $10,810 
https://sharepoint.thecamdengroup.com/engagements/Wellbe/Docs/Ortho_SL_Webinar_092414/[Ca 
mden_Example_Payment_Data.xlsx]Summary 
Source: Blue Cross Blue Shield Association (Blue Health Intelligence) 
Note: Includes all facilities that reported five or more cases for the period. 
Includes all inpatient, physician, and ancillary services furnished during the 
THE CAMDEN GROUP | 9/24/2014 14
Key Trends Impacting Orthopedic Service Lines 
 Increased adoption of minimally-invasive techniques and 
robotic-assisted surgery have resulted in lower average 
length-of-stays for joint replacement procedures. (2 to 3 
days.) 
 Value-based reimbursement and healthcare consumerism 
trends will shift market share to highly subspecialized 
orthopedic surgery practices. 
 CMS and commercial payers have signaled that they are 
exploring policy changes to allow reimbursement for 
outpatient total joint replacement. (Will result in significant 
care delivery and financial performance changes.) 
 Partnerships with post-acute providers (i.e., skilled nursing, 
home health, rehabilitation) are required to reduce related 
readmissions. 
THE CAMDEN GROUP | 9/24/2014 15
Key Trends Impacting Orthopedic Service Lines 
 Payer arrangements (e.g., tiered benefits, direct-to-employer 
arrangements, narrow networks, bundled payments) will play 
a bigger role in patient referrals in the future. 
 Expanding referral sources beyond traditional referrers (i.e., 
primary care physicians) will increasingly drive orthopedic 
service line market share. 
 Other referral sources could include emergency departments, 
chiropractors, podiatrists, sports teams, rehabilitation centers, 
and health plan narrow networks. 
 Physicians will continue to play a critical role in remaking the 
healthcare delivery system into a value-driven one; robust 
and transparent data reporting will be essential to effective 
clinical decision-making. 
THE CAMDEN GROUP | 9/24/2014 16
Physician-Hospital Alignment Strategies
Why Pursue Physician-Hospital Partnership Strategies? 
As a Means for the Hospital and Physicians to be the Providers 
of Choice and to Further Develop Value 
Market Clinical and Quality Operational Finance 
 Increase physician 
involvement in the 
management and 
strategic direction of 
service lines 
 Meet the needs of 
the community 
 Rapidly attract new 
services and 
technology to the 
market for the 
benefit of the 
community 
 Mitigate areas of 
hospital and 
physician conflict 
and competition 
 Improve access to a 
wide range of health 
services to the 
community 
 Increase patient 
satisfaction 
 Fundamentally 
improve patient 
care and clinical 
outcomes 
 Proactively define 
long-term 
relationship 
between the 
hospital and key 
physicians 
 Improve 
coordination and 
efficiency 
of the 
management and 
operation 
of the orthopedic 
service line 
 Secure and 
improve the 
relationship 
between hospital 
and physicians 
 Create operational 
efficiencies and 
decrease costs of 
care where 
possible 
 Align incentives 
between the 
hospital and 
physicians 
 Protect capital 
and other 
significant 
financial 
investments or 
commitments 
 Means to cope 
with reduced 
physician 
income related 
to professional 
fees and in-office 
ancillaries 
THE CAMDEN GROUP | 9/24/2014 18
Physician Alignment Options for Hospitals Fall Along a 
Continuum 
 Physician 
Liaison 
 Physician 
Advisory 
Councils 
 Medical 
Directorships 
 Recruitment 
 Joint 
Marketing 
 Non-compete 
Agreement 
 Gainsharing 
Agreement 
 Management 
Services 
Organization 
Services 
 Bundled 
Payment 
Agreements 
 Provider 
Sponsored 
Clinics 
 Real Estate/ 
Medical 
Office 
Building 
 Information 
Technology 
Integration 
 Co- 
Management 
Agreements 
 Select 
Employment 
 Equity Joint 
Ventures 
 Federal 
Trade 
Commision 
Clinical 
Integration 
 Full 
Employment 
New Stark Laws effective October 1, 2009 eliminates the ability of physicians to perform hospital 
services “under arrangements,” lease space or equipment to hospitals on a “per click” basis 
THE CAMDEN GROUP | 9/24/2014 19
Strategies We Will Focus on Today 
 Bundled payment arrangements 
 Co-management agreements 
THE CAMDEN GROUP | 9/24/2014 20
What is a Bundled Payment? 
A Bundled Payment is the process of making a single 
payment for all the care and services for a specific 
procedure or Episode of Care. 
THE CAMDEN GROUP | 9/24/2014 21
Bundled Payments: Nothing New Conceptually 
 Medicare 
participating 
Heart Bypass 
Demonstration 
 Medicare participating 
Centers of Excellence 
Demonstration 
 Medicare participating 
Cardiovascular and 
Orthopedic Centers of 
Excellence 
Demonstration 
 CMS Medicare Heath 
Care Quality 
Demonstration Project 
 ACE Demonstration 
“Value-based Care 
Centers” 
 CMS 
National 
Voluntary 
Pilot 
1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 2014 
 Medicare 
Cataract 
Alternative 
Payment 
Demonstration 
 Geisinger Health 
System 
 Prometheus 
Payment Method 
 United 
Healthcare 
Oncology 
Bundled 
Payment 
 Bundled 
Payments for 
Care 
Improvement 
Initiative 
 IHA CA Commercial Bundled 
Payment Project 
 Blue Cross New Jersey 
Orthopedics Bundled Payment 
THE CAMDEN GROUP | 9/24/2014 22
Where Are Bundled Payments Happening? 
Medicare, Medicaid, Commercial, and Employer Participants 
Medicare Bundled 
Payments for Care 
Improvement 
Medicaid Bundled Payment 
Programs 
 Arkansas 
 Ohio 
 Tennessee 
Employer Bundled Payment 
Programs 
Commercial Bundled 
Payment Programs 
Source: http://innovation.cms.gov/initiatives/map/index.html#model=; CMS Bundled Payments Update June 18, 2014 
Note: As of June 2014 
Source: Center for Medicare & Medicaid Services - June 2014; KEY PAYER AND PROVIDER OPERATIONAL STEPS to Successfully Implement Bundled 
Payments - May 28, 2014; Advisory Board, The Camden Group 
THE CAMDEN GROUP | 9/24/2014 23
What is a Bundled Payment Episode Composed of? 
 Each bundled episode is composed of a set of Medicare 
Severity-Diagnosis Related Groups associated with a group 
of diagnosis codes. 
 All Part A and Part B services associated with an inpatient 
hospital episode. 
Inpatient Care Related 
Readmissions(1) 
Includes costs for: 
 Inpatient hospital fee 
 Proceduralist fees 
 Supplies/Implants/Devices 
 Radiology 
 Anesthesia 
 Lab/Pathology 
 Prescription drugs 
 All other services related to 
the inpatient stay 
Three-days 
Prior to 
Admission 
Post-Acute 
Care(2) 
(1) Up to 30-, 60-, or 90-days post-discharge (depending on model) 
(2) Model 2 only 
THE CAMDEN GROUP | 9/24/2014 24
Greatest Opportunity to Bend the Cost Curve 
Estimated Cumulative Percentage Changes in National 
Healthcare Expenditures, 2010 through 2019 
Bundled payment 
Hospital-rate regulation 
HIT 
Disease management 
Medical Homes 
Retail clinics 
NP-PA scope of practice 
Benefit design 
Source: Hussey P., et al. New England Journal of Medicine 2009;361:2109-2111 Change in National Health Spending (%) 
THE CAMDEN GROUP | 9/24/2014 25
Building on the CMS Acute Care Episode 
Medicare Acute Care Episode Demonstration 
 3-year demo 
launched in 2009 
 Medicare Part A 
and B payments 
bundled and 
discounted for 28 
cardiac and 9 ortho 
diagnosis-related 
groups 
Gainsharing bonus 
potential for 
physicians not to 
exceed 25 percent 
of Part B payments 
Exempla St. Joseph’s Hospital 
 565-bed hospital 
 Cardiac only launched November 1, 2010 
Lovelace Medical Center 
 218-bed hospital 
 Ortho only launched November 1, 2010 
Hillcrest Medical Center 
 727-bed hospital 
 Cardiac and Ortho launched May 1, 2009 
Oklahoma Heart Hospital 
 78-bed physician-owned specialty hospital 
 Cardiac only launched January 1, 2010 
Vanguard Baptist Health System 
 Health system with 5 hospitals 
 Cardiac and ortho launched June 1, 2009 
THE CAMDEN GROUP | 9/24/2014 26
“Early Bundled Payment Projects Test Positive” 
 Modern Healthcare article 
published February 2014 
 Brooks Rehabilitation in 
Jacksonville, Florida is a 
post-acute Model 3 
 Has yielded lower costs and 
fewer hospital readmits 
 3 factors to Brooks 
Rehabilitations’ success: 
 Care navigators for entire 
episode of care 
 Analytics and information 
technology infrastructure 
development 
 Culture change 
THE CAMDEN GROUP | 9/24/2014 27
Employer-Driven Bundled Payment Initiatives 
PepsiCo and Johns Hopkins Hospital Team-up 
 Bundled payments for cardiac and 
orthopedic (joints) episodes 
 250,000 PepsiCo employees nationwide 
 Travel to Baltimore, Maryland for 
procedures 
 Reduces costs by avoiding readmissions, 
limiting unnecessary procedures and 
diagnostic tests, and improving outcomes 
 Greater ability to predict future healthcare 
costs 
 Guaranteed hospital business 
 Other employers are exploring direct 
payment bundling for episodes of care 
THE CAMDEN GROUP | 9/24/2014 28
Operational Infrastructure: What it Takes 
Interdisciplinary Teams 
 Developed internal work teams: 
 Patient identification and notice 
of admission 
 Care coordination 
 Quality and patient safety 
 Billing and claims 
 Cost savings 
 Identify processes to be 
redesigned, accountabilities, 
gaps, and performance 
measurements 
 Set performance standards 
 Accountability 
 Supply chain 
 Physician oversight 
 System oversight 
 Documentation and coding 
 Analytics 
THE CAMDEN GROUP | 9/24/2014 29
Co-Management Arrangements 
What Are They? 
 Mechanism by which a hospital and physicians jointly manage 
a service 
 Typically focused on one clinical service line (e.g., 
orthopedics, cardiovascular) 
 Engage physicians to achieve the following: 
 Greater operational/cost efficiencies 
 Improved patient care outcomes 
= 
THE CAMDEN GROUP | 9/24/2014 30
Co-Management Structure 
Hospital contracts with a physician organization, under which 
the physicians are granted input and managerial authority to 
design and enforce clinical and operational standards. 
Generally, the physicians provide only their time and no other 
personnel or items. 
Physician 
Group/ 
Venture 
Hospital 
Co-Management Service Agreement 
Executive 
Physician 
Director and 
Physicians 
Service Line/ 
Department 
Director 
Service Line 
Co-management 
Committee 
THE CAMDEN GROUP | 9/24/2014 31
Physicians Are Involved In Each Aspect of Operations 
Possible Co-Management Responsibilities 
Physicians 
Hospital 
Financial and Operations 
 Management oversight of staffing 
 Negotiation of service arrangements 
 Operating and capital budgets 
 Length-of-stay management and patient throughput 
Planning and Business Development 
 Strategic plan development 
 Technology planning 
 Marketing strategies 
 Clinical research plan 
Quality of Care 
 Development of care protocols 
 Quality management and improvement policies 
 Quality outcomes 
 Patient experience 
Co-management company governance structure includes various committees for managing all aspects 
of planning and care delivery (i.e., Quality Care Committee, Technology Committee, Operations 
Committee, Finance Committee, Research Committee) 
THE CAMDEN GROUP | 9/24/2014 32
Value of a Clinical Co-Management Arrangement 
For Participating Physicians For Hospitals 
 Formal means to get action 
 Compensation for managerial 
services 
 Improved operations can lead to 
improved physician productivity 
 Improved outcomes can lead to 
greater personal satisfaction and 
greater market share 
 Creates a framework for service 
line and physician practice 
succession planning 
 Identification with a quality program 
 Low capital requirements for 
participation and low investment 
risk 
 Improve clinical outcomes 
 Greater communications and 
interaction with physicians 
 Optimize service delivery 
 Currently no regulatory uncertainty 
(i.e., Office of Inspector General, 
Internal Revenue Service, 
Medicare) 
 Is a step towards building needed 
infrastructure in preparation for 
valued-based purchasing, ACO, 
bundled payments, and other 
healthcare reform measures 
THE CAMDEN GROUP | 9/24/2014 33
Performance Targets Align Incentives to Objectives 
Example of Orthopedic Performance Targets 
In addition to baseline compensation, co-management 
agreements provide incentives for quality of care and 
operational performance. 
Source: The Camden Group 
THE CAMDEN GROUP | 9/24/2014 34
Completing the Continuum: Developing 
Relationships with Post-Acute Care Providers
Partnerships with Post-Acute Care Providers are Critical to 
Reduce Readmissions 
Medicare Patients are the Highest Volume Users of Post-Acute 
Care 
THE CAMDEN GROUP | 9/24/2014 36
Reducing the Spend 
Providers at Risk for Value-Based Payment Seek to Reduce the 
Spend Across the Acute/Post-Acute Care Continuum 
Example: Daily Rates Across the Continuum for Medicare Fee-for-Service 
Acute Hospital 
$1,819/day 
LTACH 
$1,450/day 
Inpatient Rehab Facility/Unit 
$1,314/day 
Skilled Nursing/TCU 
$432/day 
Home with Home Health 
$190/day 
Source: MedPAC 2013 Based on FY11 Data 
THE CAMDEN GROUP | 9/24/2014 37
Post-Acute Plays a Big Role in Cost 
Another Medicare Fee-for-Service Example 
Source: NEJM – 368; 16-18 April 2013 
THE CAMDEN GROUP | 9/24/2014 38
Key Questions 
 How is your organization’s orthopedic service line managed? 
 What is your organization’s physician alignment strategy for 
orthopedic services? 
 Do you have a physician champion to partner with? 
 How do you ensure orthopedic services is coordinated? 
 Do you use nurse navigators and advanced practice clinicians? 
 Do you have relationships with post-acute care providers? 
 Who are your best partners to expand your service line 
offerings? 
 What acute care model redesign steps must be taken to 
enhance the orthopedic care continuum? 
 How can you extend care management resources to partners 
for seamless transitions in care? 
 What are your barriers to success and potential solutions? 
THE CAMDEN GROUP | 9/24/2014 39
Danielle L. Sreenivasan, MHA 
Ms. Sreenivasan is a senior manager with The Camden Group with more than ten 
years of healthcare experience. She specializes in strategic and service line business 
planning, facility planning, financial feasibility analyses, and medical staff planning and 
alignment on behalf of community hospitals, healthcare systems, academic medical 
centers, and physician medical groups. Ms. Sreenivasan has worked with clients 
analyzing current and potential markets and developing population-based healthcare 
strategies. She has completed many of the firm’s orthopedic service line assessments, 
and has helped our clients to identify creative solutions that optimize their service line 
care delivery models and achieve their market, financial, and quality goals. 
Ms. Sreenivasan previously served as the Director of the Virginia Cardiac Network, 
LLC for Inova Fairfax Hospital located in Falls Church, Virginia. Her responsibilities 
included the development of strategic and operational business plans to optimize 
clinical quality and operational performance, as well as oversight for the 
implementation of new service offerings. 
Prior to joining Inova Fairfax Hospital, Ms. Sreenivasan was a consultant for C-Change 
(formerly known as the National Dialogue on Cancer), a national cancer organization 
led by President George H. W. Bush and Mrs. Barbara Bush. While at C-Change, she 
worked with cancer leaders from the private, public, and nonprofit sectors to develop 
strategies that address and mitigate national cancer health disparities. 
Ms. Sreenivasan received her master’s degree in health administration from Medical 
University of South Carolina with Honors, and her bachelor’s degree in accounting, 
business administration, and finance from the College of Charleston. She is a member 
of the American College of Healthcare Executives. 
THE CAMDEN GROUP | 9/24/2014 40
Contact Information 
Danielle L. Sreenivasan, MHA 
Senior Manager 
3080 Bristol Street, Suite 150 
Costa Mesa, CA 92626 
310.320.3990 x 8208 - 714.775.7760 (F) 
DSreenivasan@TheCamdenGroup.com 
https://sharepoint.thecamdengroup.com/engagements/Wellbe/Docs/Ortho_SL_Webinar_092414/Camden_Wellbe_Sreenivasan_Ortho_SL_Presentation_09_24_14.pptx 
THE CAMDEN GROUP | 9/24/2014 41

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Physician-Hospital Integration Strategies to Maximize the Bottom Line for Orthopedic Services in a Post-Healthcare Reform Era

  • 1. Physician-Hospital Integration Strategies to Increase Quality and Maximize the Bottom Line Danielle Sreenivasan, Senior Manager The Camden Group September 24, 2014
  • 3. Historical Growth Largely Driven by Joints… 380 K 344 K 2002 to 2011 714 K 88% 462 K 460 K 276 K 38 K 28 K 21 K 13 K Growth in Key Procedures for Musculoskeletal Care 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 Hip Replacements Meniscectomy & Meniscal Repair Spinal Fusions Rotator Cuff Repair Knee Replacements Source: HCUP Nationwide Inpatient Sample (NIS) and The Advisory Board Company 34% 67% -26% -66% THE CAMDEN GROUP | 9/24/2014 2
  • 4. …With Increases in Costs Outpacing Volume Growth National Joint Replacement Implant Costs Average Selling Price; 2008 to Q1 20131 Growth of Cost, Stays for Spine & Joint Replacement 2008 to 2011, All-Payer 22.9% Spinal fusion costs growing at nearly twice the rate of inpatient 1.7% stays 3.2% 12.9% 10.6% 4.6% Spinal Fusion Hip Replacement Knee Replacement Average Hospital Costs Number of Discharges $7,642 $5,994 $5,812 $5,016 $4,890 $8,000 $7,500 $7,000 $6,500 $6,000 $5,500 $5,000 $4,500 $4,000 2008 2009 2010 2011 Q1 2013 Basic Hip Premium Hip Hybrid Hip Basic Knee Source: HCUP Nationwide Inpatient Sample (NIS); Orthopedic Network News (ONN); and The Advisory Board Company (1) 2012 data was not available, and only Q1 of 2013 data was available. $5,219 $5,060 $4,360 -24% 7% -16% -13% THE CAMDEN GROUP | 9/24/2014 3
  • 5. Increased Demand for Orthopedics Will Continue 10-Year Orthopedic Volume Forecast Inpatient 15 percent Outpatient 28 percent Factors Impacting Future Orthopedic Volume and Growth Demographics Co-Morbidities Revisions and Replacements Clinical Innovations  Aging population driving joint replacement volumes  Osteoarthritis affecting larger share of population  Smoking, diabetes, obesity correlated with osteoarthritis  Increased prevalence of obesity in hip replacement patients complicates outcomes  Expected increase in demand over next 20 years given higher patient longevity  “Weekend warriors” may require eventual replacements following arthroscopy  Technology improvements driving utilization  Minimally invasive surgical techniques key innovation Source: The Advisory Board Inpatient and Outpatient Market Estimator tools THE CAMDEN GROUP | 9/24/2014 4
  • 6. Growth Largely Concentrated in the Outpatient Setting All-Payer Volume Growth Projections Orthopedic Services 15.4% 2013 to 2018 Spine Services 22.9% 5.1% (0.1%) Outpatient Inpatient Foot Fracture/Dislocation Treatment 157 Percent Expected five-year growth of outpatient joint replacements Source: The Advisory Board Inpatient and Outpatient Market Estimator tools Volume Growth Projections by Key Sub-Service Lines 2013 to 2018 Spine 23% Injections & Blocks Sports Medicine Hand Joint Replacement Other Surgical Spine Fusion 0% -1% 2% 2% 4% Orthopedic Trauma Sports Medicine Medical Spine Outpatient Inpatient -7% 9% 8% 15% 13% 12% 169,000 Projected volume of outpatient joint replacements in 2018 THE CAMDEN GROUP | 9/24/2014 5
  • 7. Industry Update: Key Trends Impacting the Orthopedics Landscape
  • 8. Healthcare Today Complex, Confounding, Challenging… and Definitely Changing GOVERNANCE Market Share Telemedicine Private Equity Supply Chain Evidence Based Medicine Primary Care PATIENT ACO SATISFACTION Comparative Effectiveness Research Medical Home Quality Fraud & Abuse Medical Education People Competition CPOE Managed Care Medicaid Bundled Payment Health Insurance Exchanges Networks Transparency Patient Safety MSO Physician Extenders Leadership Accountable Care Organization Population Health Management Ambulatory Centers Readmissions Volume Revenue Cycle Gainsharing CAPITAL Payment Reform Healthcare Systems Joint Ventures Health Reform Group Practice Health Navigators Capitation Physician Employment Service Line Management Mergers Bond Rating Industry Consolidation Networks Regional Health Information Organizations EMR PHO Centers of Excellence Clinical Integration IT P4P Care Redesign THE CAMDEN GROUP | 9/24/2014 7
  • 9. THE CAMDEN GROUP | 9/24/2014 8
  • 10. Healthcare Trends for 2014  Economy  Healthcare reform  Employer trends  Provider consolidation  Payer changes Population Health Triple AimTM Experience of Care Per Capita Costs THE CAMDEN GROUP | 9/24/2014 9
  • 11. Pyramid of Success Quaternary Tertiary Community Hospital Surgical Specialists Medical Specialists Primary Care Access Points (UCC, FQHCs, ED, Health Plans, Physician Offices, Retails Clinics, etc.) Defined Population Commercial CMS Dual Eligibles Medicaid  HMO  PPO  Direct to Employers  Insurance Exchange  Bundled Payment  Accountable care organization (“ACO”) – Medicare Shared Savings Program  Pioneer ACO  Medicare Advantage  Bundled Payment  HMO  HMO  Fee-for-service THE CAMDEN GROUP | 9/24/2014 10
  • 12. ACO Structure  ACO responsible for:  Clinical care management (clinical integration)  Capture data for continuum of care  Measure and monitor costs and quality Infrastructure (Provided or Contracted ACO Operations)  Information Technology  EMR, CPOE, PACS  Data warehouse  Reporting  HIE  Web portal  Care Management  Hospitalists and Intensivists  Chief medical officer  Disease management  Clinical protocols  Advanced analytics and modeling  Call center  Utilization management  Knowledge management  Health Network  Delivery network  Financial/Payment Systems THE CAMDEN GROUP | 9/24/2014 11
  • 13. Roadmap From Fee-for-Service to Fee-for-Value Destination: Better Health. Better Care. Lower Cost. Hospitalist and Hospital-based Physicians Patient Safety and Throughput Reduce Re-admissions Bundled Payment System-wide Care Management Restructuring Clinical Integration Population Health Physician Relationships/ Leadership Development Hospital Case Management Improvement Clinical Co-management Patient Centered Medical Home Transactions/ Network Development ACO THE CAMDEN GROUP | 9/24/2014 12
  • 14. Quality Comparison Data Inpatient Complication Rate Comparison Summary Years 2010 to 2012 Category Hospital A Hospital B Hospital C Hospital D Hospital E National Hip Fracture Treatment Actual Rate(1) 20.88% 29.67% 23.62% 14.50% 33.70% 21.27% Projected Rate 19.38% 24.57% 19.93% 19.80% 21.42% 21.23% Difference 1.50% 5.10% 3.69% -5.30% 12.28% 0.04% Star Rating 3 3 3 5 1 3 Hip Replacement Actual Rate 8.97% 15.71% 17.65% 4.80% 22.31% 8.10% Projected Rate 9.93% 9.86% 8.86% 7.80% 10.23% 8.16% Difference -0.96% 5.85% 8.79% -3.00% 12.08% -0.06% Star Rating 3 1 1 5 1 3 Total Knee Replacement Actual Rate 9.63% 14.93% 13.66% 6.15% 18.49% 7.76% Projected Rate 8.51% 8.90% 8.03% 7.87% 8.62% 7.78% Difference 1.12% 6.03% 5.63% -1.72% 9.87% -0.02% Star Rating 3 1 1 3 1 3 engagements/Wellbe/Docs/Ortho_SL_Webinar_092414/[Comparison_Summary.xlsx]Summary Source: Healthgrades (1) Lower actual rates are better. Note: Healthgrades used MedPAR database for years 2010 through 2012. Healthgrades evaluates hospital quality for procedures and treatments based on complications (if patients had problems as a result of their procedure or treatment). Indicates actual performance was better than predicted and the difference was statistically significant. Indicates actual performance was not statistically significantly different from what was predicted. Indicates actual performance was worse than predicted and the difference was statistically significant. THE CAMDEN GROUP | 9/24/2014 13
  • 15. The Payer/Employer View of Orthopedic Providers Variation in Total Knee Replacement Commercial Payments Total Knee Replacement Average Blue Cross and Blue Shield Payment Per Case (50 Mile Radius) July 2012 to June 2013 Facility Average Payments Hospital A $48,267 Hospital B $46,259 Hospital C $42,871 Hospital D $36,415 Hospital E $35,830 Hospital F $34,904 Hospital G $34,386 Hospital H $33,261 Hospital I $29,656 Hospital J $29,436 Hospital K $28,905 Hospital L $27,906 Hospital M $27,132 Hospital N $27,002 Hospital O $26,073 Hospital P $25,822 Hospital Q $25,333 Hospital R $22,696 Hospital S $22,261 Hospital T $17,590 Hospital U $10,810 https://sharepoint.thecamdengroup.com/engagements/Wellbe/Docs/Ortho_SL_Webinar_092414/[Ca mden_Example_Payment_Data.xlsx]Summary Source: Blue Cross Blue Shield Association (Blue Health Intelligence) Note: Includes all facilities that reported five or more cases for the period. Includes all inpatient, physician, and ancillary services furnished during the THE CAMDEN GROUP | 9/24/2014 14
  • 16. Key Trends Impacting Orthopedic Service Lines  Increased adoption of minimally-invasive techniques and robotic-assisted surgery have resulted in lower average length-of-stays for joint replacement procedures. (2 to 3 days.)  Value-based reimbursement and healthcare consumerism trends will shift market share to highly subspecialized orthopedic surgery practices.  CMS and commercial payers have signaled that they are exploring policy changes to allow reimbursement for outpatient total joint replacement. (Will result in significant care delivery and financial performance changes.)  Partnerships with post-acute providers (i.e., skilled nursing, home health, rehabilitation) are required to reduce related readmissions. THE CAMDEN GROUP | 9/24/2014 15
  • 17. Key Trends Impacting Orthopedic Service Lines  Payer arrangements (e.g., tiered benefits, direct-to-employer arrangements, narrow networks, bundled payments) will play a bigger role in patient referrals in the future.  Expanding referral sources beyond traditional referrers (i.e., primary care physicians) will increasingly drive orthopedic service line market share.  Other referral sources could include emergency departments, chiropractors, podiatrists, sports teams, rehabilitation centers, and health plan narrow networks.  Physicians will continue to play a critical role in remaking the healthcare delivery system into a value-driven one; robust and transparent data reporting will be essential to effective clinical decision-making. THE CAMDEN GROUP | 9/24/2014 16
  • 19. Why Pursue Physician-Hospital Partnership Strategies? As a Means for the Hospital and Physicians to be the Providers of Choice and to Further Develop Value Market Clinical and Quality Operational Finance  Increase physician involvement in the management and strategic direction of service lines  Meet the needs of the community  Rapidly attract new services and technology to the market for the benefit of the community  Mitigate areas of hospital and physician conflict and competition  Improve access to a wide range of health services to the community  Increase patient satisfaction  Fundamentally improve patient care and clinical outcomes  Proactively define long-term relationship between the hospital and key physicians  Improve coordination and efficiency of the management and operation of the orthopedic service line  Secure and improve the relationship between hospital and physicians  Create operational efficiencies and decrease costs of care where possible  Align incentives between the hospital and physicians  Protect capital and other significant financial investments or commitments  Means to cope with reduced physician income related to professional fees and in-office ancillaries THE CAMDEN GROUP | 9/24/2014 18
  • 20. Physician Alignment Options for Hospitals Fall Along a Continuum  Physician Liaison  Physician Advisory Councils  Medical Directorships  Recruitment  Joint Marketing  Non-compete Agreement  Gainsharing Agreement  Management Services Organization Services  Bundled Payment Agreements  Provider Sponsored Clinics  Real Estate/ Medical Office Building  Information Technology Integration  Co- Management Agreements  Select Employment  Equity Joint Ventures  Federal Trade Commision Clinical Integration  Full Employment New Stark Laws effective October 1, 2009 eliminates the ability of physicians to perform hospital services “under arrangements,” lease space or equipment to hospitals on a “per click” basis THE CAMDEN GROUP | 9/24/2014 19
  • 21. Strategies We Will Focus on Today  Bundled payment arrangements  Co-management agreements THE CAMDEN GROUP | 9/24/2014 20
  • 22. What is a Bundled Payment? A Bundled Payment is the process of making a single payment for all the care and services for a specific procedure or Episode of Care. THE CAMDEN GROUP | 9/24/2014 21
  • 23. Bundled Payments: Nothing New Conceptually  Medicare participating Heart Bypass Demonstration  Medicare participating Centers of Excellence Demonstration  Medicare participating Cardiovascular and Orthopedic Centers of Excellence Demonstration  CMS Medicare Heath Care Quality Demonstration Project  ACE Demonstration “Value-based Care Centers”  CMS National Voluntary Pilot 1991 1993 1995 1997 1999 2001 2003 2005 2007 2009 2011 2014  Medicare Cataract Alternative Payment Demonstration  Geisinger Health System  Prometheus Payment Method  United Healthcare Oncology Bundled Payment  Bundled Payments for Care Improvement Initiative  IHA CA Commercial Bundled Payment Project  Blue Cross New Jersey Orthopedics Bundled Payment THE CAMDEN GROUP | 9/24/2014 22
  • 24. Where Are Bundled Payments Happening? Medicare, Medicaid, Commercial, and Employer Participants Medicare Bundled Payments for Care Improvement Medicaid Bundled Payment Programs  Arkansas  Ohio  Tennessee Employer Bundled Payment Programs Commercial Bundled Payment Programs Source: http://innovation.cms.gov/initiatives/map/index.html#model=; CMS Bundled Payments Update June 18, 2014 Note: As of June 2014 Source: Center for Medicare & Medicaid Services - June 2014; KEY PAYER AND PROVIDER OPERATIONAL STEPS to Successfully Implement Bundled Payments - May 28, 2014; Advisory Board, The Camden Group THE CAMDEN GROUP | 9/24/2014 23
  • 25. What is a Bundled Payment Episode Composed of?  Each bundled episode is composed of a set of Medicare Severity-Diagnosis Related Groups associated with a group of diagnosis codes.  All Part A and Part B services associated with an inpatient hospital episode. Inpatient Care Related Readmissions(1) Includes costs for:  Inpatient hospital fee  Proceduralist fees  Supplies/Implants/Devices  Radiology  Anesthesia  Lab/Pathology  Prescription drugs  All other services related to the inpatient stay Three-days Prior to Admission Post-Acute Care(2) (1) Up to 30-, 60-, or 90-days post-discharge (depending on model) (2) Model 2 only THE CAMDEN GROUP | 9/24/2014 24
  • 26. Greatest Opportunity to Bend the Cost Curve Estimated Cumulative Percentage Changes in National Healthcare Expenditures, 2010 through 2019 Bundled payment Hospital-rate regulation HIT Disease management Medical Homes Retail clinics NP-PA scope of practice Benefit design Source: Hussey P., et al. New England Journal of Medicine 2009;361:2109-2111 Change in National Health Spending (%) THE CAMDEN GROUP | 9/24/2014 25
  • 27. Building on the CMS Acute Care Episode Medicare Acute Care Episode Demonstration  3-year demo launched in 2009  Medicare Part A and B payments bundled and discounted for 28 cardiac and 9 ortho diagnosis-related groups Gainsharing bonus potential for physicians not to exceed 25 percent of Part B payments Exempla St. Joseph’s Hospital  565-bed hospital  Cardiac only launched November 1, 2010 Lovelace Medical Center  218-bed hospital  Ortho only launched November 1, 2010 Hillcrest Medical Center  727-bed hospital  Cardiac and Ortho launched May 1, 2009 Oklahoma Heart Hospital  78-bed physician-owned specialty hospital  Cardiac only launched January 1, 2010 Vanguard Baptist Health System  Health system with 5 hospitals  Cardiac and ortho launched June 1, 2009 THE CAMDEN GROUP | 9/24/2014 26
  • 28. “Early Bundled Payment Projects Test Positive”  Modern Healthcare article published February 2014  Brooks Rehabilitation in Jacksonville, Florida is a post-acute Model 3  Has yielded lower costs and fewer hospital readmits  3 factors to Brooks Rehabilitations’ success:  Care navigators for entire episode of care  Analytics and information technology infrastructure development  Culture change THE CAMDEN GROUP | 9/24/2014 27
  • 29. Employer-Driven Bundled Payment Initiatives PepsiCo and Johns Hopkins Hospital Team-up  Bundled payments for cardiac and orthopedic (joints) episodes  250,000 PepsiCo employees nationwide  Travel to Baltimore, Maryland for procedures  Reduces costs by avoiding readmissions, limiting unnecessary procedures and diagnostic tests, and improving outcomes  Greater ability to predict future healthcare costs  Guaranteed hospital business  Other employers are exploring direct payment bundling for episodes of care THE CAMDEN GROUP | 9/24/2014 28
  • 30. Operational Infrastructure: What it Takes Interdisciplinary Teams  Developed internal work teams:  Patient identification and notice of admission  Care coordination  Quality and patient safety  Billing and claims  Cost savings  Identify processes to be redesigned, accountabilities, gaps, and performance measurements  Set performance standards  Accountability  Supply chain  Physician oversight  System oversight  Documentation and coding  Analytics THE CAMDEN GROUP | 9/24/2014 29
  • 31. Co-Management Arrangements What Are They?  Mechanism by which a hospital and physicians jointly manage a service  Typically focused on one clinical service line (e.g., orthopedics, cardiovascular)  Engage physicians to achieve the following:  Greater operational/cost efficiencies  Improved patient care outcomes = THE CAMDEN GROUP | 9/24/2014 30
  • 32. Co-Management Structure Hospital contracts with a physician organization, under which the physicians are granted input and managerial authority to design and enforce clinical and operational standards. Generally, the physicians provide only their time and no other personnel or items. Physician Group/ Venture Hospital Co-Management Service Agreement Executive Physician Director and Physicians Service Line/ Department Director Service Line Co-management Committee THE CAMDEN GROUP | 9/24/2014 31
  • 33. Physicians Are Involved In Each Aspect of Operations Possible Co-Management Responsibilities Physicians Hospital Financial and Operations  Management oversight of staffing  Negotiation of service arrangements  Operating and capital budgets  Length-of-stay management and patient throughput Planning and Business Development  Strategic plan development  Technology planning  Marketing strategies  Clinical research plan Quality of Care  Development of care protocols  Quality management and improvement policies  Quality outcomes  Patient experience Co-management company governance structure includes various committees for managing all aspects of planning and care delivery (i.e., Quality Care Committee, Technology Committee, Operations Committee, Finance Committee, Research Committee) THE CAMDEN GROUP | 9/24/2014 32
  • 34. Value of a Clinical Co-Management Arrangement For Participating Physicians For Hospitals  Formal means to get action  Compensation for managerial services  Improved operations can lead to improved physician productivity  Improved outcomes can lead to greater personal satisfaction and greater market share  Creates a framework for service line and physician practice succession planning  Identification with a quality program  Low capital requirements for participation and low investment risk  Improve clinical outcomes  Greater communications and interaction with physicians  Optimize service delivery  Currently no regulatory uncertainty (i.e., Office of Inspector General, Internal Revenue Service, Medicare)  Is a step towards building needed infrastructure in preparation for valued-based purchasing, ACO, bundled payments, and other healthcare reform measures THE CAMDEN GROUP | 9/24/2014 33
  • 35. Performance Targets Align Incentives to Objectives Example of Orthopedic Performance Targets In addition to baseline compensation, co-management agreements provide incentives for quality of care and operational performance. Source: The Camden Group THE CAMDEN GROUP | 9/24/2014 34
  • 36. Completing the Continuum: Developing Relationships with Post-Acute Care Providers
  • 37. Partnerships with Post-Acute Care Providers are Critical to Reduce Readmissions Medicare Patients are the Highest Volume Users of Post-Acute Care THE CAMDEN GROUP | 9/24/2014 36
  • 38. Reducing the Spend Providers at Risk for Value-Based Payment Seek to Reduce the Spend Across the Acute/Post-Acute Care Continuum Example: Daily Rates Across the Continuum for Medicare Fee-for-Service Acute Hospital $1,819/day LTACH $1,450/day Inpatient Rehab Facility/Unit $1,314/day Skilled Nursing/TCU $432/day Home with Home Health $190/day Source: MedPAC 2013 Based on FY11 Data THE CAMDEN GROUP | 9/24/2014 37
  • 39. Post-Acute Plays a Big Role in Cost Another Medicare Fee-for-Service Example Source: NEJM – 368; 16-18 April 2013 THE CAMDEN GROUP | 9/24/2014 38
  • 40. Key Questions  How is your organization’s orthopedic service line managed?  What is your organization’s physician alignment strategy for orthopedic services?  Do you have a physician champion to partner with?  How do you ensure orthopedic services is coordinated?  Do you use nurse navigators and advanced practice clinicians?  Do you have relationships with post-acute care providers?  Who are your best partners to expand your service line offerings?  What acute care model redesign steps must be taken to enhance the orthopedic care continuum?  How can you extend care management resources to partners for seamless transitions in care?  What are your barriers to success and potential solutions? THE CAMDEN GROUP | 9/24/2014 39
  • 41. Danielle L. Sreenivasan, MHA Ms. Sreenivasan is a senior manager with The Camden Group with more than ten years of healthcare experience. She specializes in strategic and service line business planning, facility planning, financial feasibility analyses, and medical staff planning and alignment on behalf of community hospitals, healthcare systems, academic medical centers, and physician medical groups. Ms. Sreenivasan has worked with clients analyzing current and potential markets and developing population-based healthcare strategies. She has completed many of the firm’s orthopedic service line assessments, and has helped our clients to identify creative solutions that optimize their service line care delivery models and achieve their market, financial, and quality goals. Ms. Sreenivasan previously served as the Director of the Virginia Cardiac Network, LLC for Inova Fairfax Hospital located in Falls Church, Virginia. Her responsibilities included the development of strategic and operational business plans to optimize clinical quality and operational performance, as well as oversight for the implementation of new service offerings. Prior to joining Inova Fairfax Hospital, Ms. Sreenivasan was a consultant for C-Change (formerly known as the National Dialogue on Cancer), a national cancer organization led by President George H. W. Bush and Mrs. Barbara Bush. While at C-Change, she worked with cancer leaders from the private, public, and nonprofit sectors to develop strategies that address and mitigate national cancer health disparities. Ms. Sreenivasan received her master’s degree in health administration from Medical University of South Carolina with Honors, and her bachelor’s degree in accounting, business administration, and finance from the College of Charleston. She is a member of the American College of Healthcare Executives. THE CAMDEN GROUP | 9/24/2014 40
  • 42. Contact Information Danielle L. Sreenivasan, MHA Senior Manager 3080 Bristol Street, Suite 150 Costa Mesa, CA 92626 310.320.3990 x 8208 - 714.775.7760 (F) DSreenivasan@TheCamdenGroup.com https://sharepoint.thecamdengroup.com/engagements/Wellbe/Docs/Ortho_SL_Webinar_092414/Camden_Wellbe_Sreenivasan_Ortho_SL_Presentation_09_24_14.pptx THE CAMDEN GROUP | 9/24/2014 41