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Design of Persuasive Apps
Based on Self-Determination Theory
Gabriela Villalobos-Zúñiga
Thesis Proposal
Supervisor: Mauro Cherubini
HEC
Department of Information Systems
University of Lausanne
June 11th, 2018
Photo by William Hook on Unsplash
Behavior
Change
Design of Persuasive Apps
Based on Self-Determination Theory
Persuasive
Technology
Human
Computer-
Interaction
Behavior
Change
Design of Persuasive Apps
Based on Self-Determination Theory
Persuasive
Technology
Human
Computer-
Interaction
Persuasive
Technology
Design of Persuasive Apps
Based on Self-Determination Theory
Persuasive
Technology
management
sustainability
politics
health
Design of Persuasive Apps
Based on Self-Determination Theory
Persuasive
Technology
management
sustainability
politics
health
Design of Persuasive Apps
Based on Self-Determination Theory
Persuasive
Technology
health
Fitness Calorie and Diet
Design of Persuasive Apps
Based on Self-Determination Theory
No connection between feature & behavior
Reminders Rewards Dashboards
Features
This presentation focuses on the design of app
features based on human motivation theory
Photo by lynda.com
This presentation focuses on the design of app
features based on human motivation theory
Related Work: Behavior Change Theories
Methodology: Test & Design of theory-based features
Research Questions: Theory <—> Design
Photo by lynda.com
Related Work
Behavior Change Theories
Social Cognitive Theory (SCT)
Theory of Planned Behavior (TPB)
Transtheoretical Model (TTM)
Self-Determination Theory (SDT)
[Buchan,D.S. et al., 2012]
Social Cognitive Theory
Behavior
People Environment
Albert Bandura
Social Cognitive Theory
Albert Bandura
Social Cognitive Theory
self-efficacy
Outcome
Expectations
Socioconstructural
factors
Goals
Behavior
[Bandura, A., 2004]
Albert Bandura
[Ajzen, I., 1991]
Subjective
Norm
Attitude toward
the behavior
Perceived
behavioural control
BehaviorIntention
Theory of Planned Behavior
Icek Ajzen
[Prochaska, J.O., & Velicer,W.F., 1997]
Pre-
contemplation
Stages of Change
Contemplation Preparation
Action Maintenance Termination
Transtheoretical Model
James O. Prochaska
[Prochaska, J.O., & Velicer,W.F., 1997]
Pre-
contemplation
Stages of Change
Contemplation Preparation
Action Maintenance Termination
Transtheoretical Model
James O. Prochaska
[Deci,E., & Ryan, R.M., 1985]
Cognitive
Evaluation Theory
Meta-Theory with 6 mini theories
Causality
Orientations
Theory
Goal Contents
Theory
Relationship
Motivation Theory
Organismic
Integration Theory
Basic
Psychological
Needs Theory
Theoretical Framework: Self-Determination
Theory
Richard Ryan and Edward Deci
[Deci,E., & Ryan, R.M., 1985]
Meta-Theory with 6 mini theories
Organismic
Integration Theory
Basic
Psychological
Needs Theory
Theoretical Framework: Self-Determination
Theory
Richard Ryan and Edward Deci
Motivation
Organismic
Integration
Theory
Regulatory
Styles
Amotivation
Non-
Regulation
Extrinsic
Motivation
Intrinsic
Motivation
Intrinsic
Regulation
External
Regulation
Introjected
Regulation
Identified
Regulation
Integrated
Regulation
[Deci,E., & Ryan, R.M., 2002]
Theoretical Framework: Self-Determination
Theory
Basic
Psychological
Needs Theory
Autonomy
Competence
Relatedness
Source of once’s behavior
Effective in one’s interactions
Feeling of being connected to others
Theoretical Framework: Self-Determination
Theory
Research Gap
Research Gap
Pedometers contributed to internalize motivation for physical activity.
[Donnachie, C. et al. , 2017]
Mail-mediated intervention based on SDT-Basic Needs increased
participants’ exercise levels during intervention.
[Levy, S.S. et al. , 2004]
Research Gap
Pedometers contributed to internalize motivation for physical activity.
[Donnachie, C. et al. , 2017]
Mail-mediated intervention based on SDT-Basic Needs increased
participants’ exercise levels during intervention.
[Levy, S.S. et al. , 2004]
Required physical presence to give treatment
Limited to low scale and smaller number of people
reached
Limitation
Lack of clarity on the reasons why pedometers increased physical activity.
Research Gap
iMove a web-based computer tailored physical activity intervention
using motivational interviewing.
[Friederichs,S.A. et al. , 2014]
Basic needs web-based intervention to increase physical activity.
[Moreau,M. et al. , 2015]
Research Gap
iMove a web-based computer tailored physical activity intervention
using motivational interviewing.
[Friederichs,S.A. et al. , 2014]
Basic needs web-based intervention to increase physical activity.
[Moreau,M. et al. , 2015]
Even though the intervention is based on basic psychological
needs, authors did not report how the regulations affected the
autonomy of participants behavior.
Research Gap
Limitation
Research Gap
SDT web-based intervention does not outperform traditional physical
activity interventions.
[Friederichs,S.A. et al. , 2016]
SDT-computerized personal trainer with autonomy supportive and
controlling characteristics.
[Patrick,H. et al. , 2011]
Further studies are necessary to determine if this type of intervention
achieve long-term maintenance.
Research Gap
SDT web-based intervention does not outperform traditional physical
activity interventions.
[Friederichs,S.A. et al. , 2016]
SDT-computerized personal trainer with autonomy supportive and
controlling characteristics.
[Patrick,H. et al. , 2011]
Laboratory studies lack of ecological validity.
Further studies are necessary to determine if this type of intervention
achieve long-term maintenance.
No report of physical activity changes.
Limitation
Research Gap
Researchers did not report which design elements
contributed to their results.
No clear procedure of SDT feature design.
Lack of clarity on how the theory constructs reflect on
the design.
A
B
C
Research Gap - Summary
Research Questions & Streams
How to translate Self-Determination
Theory (SDT) basic psychological needs
into design of persuasive applications?
Which design component typically used
in the design of persuasive apps
generates a desired behavior outcome in
the context of physical activity?
Does the combination of SDT based
design elements increases or hinders
the effects of single elements towards
increasing physical activity?
Research Questions
H o w t o t r a n s l a t e S e l f -
Determination Theory (SDT) basic
psychological needs into design
of persuasive applications?
Competence
Autonomy
Relatedness
Research Questions
Which design component
typically used in the design of
persuasive apps generates a
desired behavior outcome in
the context of physical activity?
Research Questions
Does the combination of SDT
b a s e d d e s i g n e l e m e n t s
increases or hinders the effects
of single elements towards
increasing physical activity?
Research Questions
1
Testing different
incentive-schemes
2
Testing basic design elements
3
Testing a combination
of design elements
Research Streams
Testing different incentive-schemes
Messages
Money
Lottery
Research Streams
1
Testing basic design elements
Autonomy
Research Streams
2
Competence Relatedness
Testing a combination of design elements
Autonomy & Competence
Research Streams
3
Relatedness & Competence
Methodology
Study 1
Study 1:
Standardize research methodology
—technology, application domain,
sampling, administrative process—
Study 2
Study 3
Longitudinal ~6-month studies
Randomized Control Trials
[Oga-Baldwin,W.Q. et al. , 2017; Reinboth, M. D. et al., 2006; Hanus, M.D. et al., 2015]
Methodology
In the wild studies
Methodology
Participant Characteristics
Students
Internet
Connection
iPhone
Methodology
Participant Characteristics
Sampling Procedures
Students
Internet
Connection
iPhone
Mailing-list
advertisement
Power
Analysis
Methodology
Methodology
Measures and Covariates
# Steps Demographics
Intrinsic
Motivation
Methodology
Measures and Covariates
Experimental Interventions
# Steps Demographics
Intrinsic
Motivation
Control Treatment A
Methodology
Treatment B
Expected Contribution
Expected Contribution
B. Guidelines on how to implement SDT-based technological interventions
Expected Contribution
A. Bridge the gap between SDT and design of persuasive apps
B. Guidelines on how to implement SDT-based technological interventions
Expected Contribution
A. Bridge the gap between SDT and design of persuasive apps
"To increase competence and
relatedness, design leaderboards
with profile images, and include the
score on the top of the screen.”
B. Guidelines on how to implement SDT-based technological interventions
Tool for researchers
Test new combination of design elements
Finding replication in other application domains
Expected Contribution
A. Bridge the gap between SDT and design of persuasive apps
"To increase competence and
relatedness, design leaderboards
with profile images, and include the
score on the top of the screen.”
Work Materialization
ACM Transactions on Computer-Human Interaction (TOCHI)
ACM CHI Conference on Human Factors in Computing Systems
Villalobos-Zúñiga, G., & Cherubini M. (2018) A Short Workshop on Next Steps Towards Long
Term Self Tracking at CHI’18. Activity Self-Tracking with Smart Phones: How to Approach Odd
Measurements?
Villalobos-Zúñiga, G., & Cherubini M. (2017) Mobile Interface Design with Older Adults
Workshop at CHI’17. Not a Technology Person: Motivating Older Adults Toward the User of
Mobile Technology.
Cherubini M. & Villalobos-Zúñiga, G. Motivational Messages Do Not Push People To Walk
More (In preparation)
Preliminary Work
Expected Contribution
The Plan
2017
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
Literature Review
CHI'17 Workshop Paper Writing
Reading Exam Reading Exam
1st Intervention ◆
2018
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
1st Intervention ●
CHI'18 Workshop Paper Writing
TOCHI Submission TOCHI ★
Thesis Proposal Thesis Proposal ▲
Taxonomy of Persuasive Apps
CHI'19 Deadline CHI'19 ★
2nd Intervention ◆
2019
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
2nd Intervention ●
3rd Intervention ◆
TOCHI Submission TOCHI ★
CHI'20 Deadline
4th Intervention
2020
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
4th Intervention ◆ ●
TOCHI Submission TOCHI ★
CHI'21 Deadline CHI'21 ★
Thesis Defense
The Plan
2017
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
Literature Review
CHI'17 Workshop Paper Writing
Reading Exam Reading Exam
1st Intervention ◆
2018
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
1st Intervention ●
CHI'18 Workshop Paper Writing
TOCHI Submission TOCHI ★
Thesis Proposal Thesis Proposal ▲
Taxonomy of Persuasive Apps
CHI'19 Deadline CHI'19 ★
2nd Intervention ◆
2019
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
2nd Intervention ●
3rd Intervention ◆
TOCHI Submission TOCHI ★
CHI'20 Deadline
4th Intervention
2020
Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter
4th Intervention ◆ ●
TOCHI Submission TOCHI ★
CHI'21 Deadline CHI'21 ★
Thesis Defense
Deliverables
3 TOCHI Papers
1 CHI Paper
4 App Prototypes:
1 delivered
3 to go
Milestones
Paper Publication
4th Quarter 2018
Paper Publication
4th Quarter 2019
Paper Publication
4th Quarter 2020
The Plan
This presentation focuses on the design of app
features based on human motivation theory
Photo by lynda.com
This presentation focuses on the design of app
features based on human motivation theory
Related Work: Behavior Change Theories
Methodology: Test & Design of theory-based features
Research Questions: Theory <—> Design
Photo by lynda.com
Photo by veevia.com
Design of Persuasive Apps
Based on Self-Determination Theory
Gabriela Villalobos-Zúñiga
Thesis Proposal
Supervisor: Mauro Cherubini
HEC
Department of Information Systems
University of Lausanne
June 11th, 2018
Photo by William Hook on Unsplash
PING Findings
Tangible rewards do not help to create healthy
routines.
Giving money to participants do not make them exercise more compare to
those who did not receive it.
Money produced a negative effect on physical activity.
Higher intrinsic motivation higher chances that tangible reward will reduce
motivation.
Rationale for selecting theories
SCT: Strong evidence supporting the effects of self-efficacy. However, these
was measured in only one dimension (strength), leaving other
aside(magnitude and generality)
Suggests more comprehensive evaluation of self-efficacy in relation to
physical behavior.
TPB: Some authors suggest the relation intention-behavior does not
diminishes over time, while others recommend to measure it as close as
possible to the start of the intended behavior.
TTM: A systematic review of TTM-based studies authors found no evidence
of positive effects of stage-based interventions as opposed to different
approaches.

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PhD Thesis Proposal - Design of Persuasive Apps Based on Self-Determination Theory

  • 1.
  • 3. Design of Persuasive Apps Based on Self-Determination Theory Gabriela Villalobos-Zúñiga Thesis Proposal Supervisor: Mauro Cherubini HEC Department of Information Systems University of Lausanne June 11th, 2018 Photo by William Hook on Unsplash
  • 4.
  • 5. Behavior Change Design of Persuasive Apps Based on Self-Determination Theory Persuasive Technology Human Computer- Interaction
  • 6. Behavior Change Design of Persuasive Apps Based on Self-Determination Theory Persuasive Technology Human Computer- Interaction
  • 7.
  • 8. Persuasive Technology Design of Persuasive Apps Based on Self-Determination Theory
  • 11. Persuasive Technology health Fitness Calorie and Diet Design of Persuasive Apps Based on Self-Determination Theory
  • 12. No connection between feature & behavior Reminders Rewards Dashboards Features
  • 13. This presentation focuses on the design of app features based on human motivation theory Photo by lynda.com
  • 14. This presentation focuses on the design of app features based on human motivation theory Related Work: Behavior Change Theories Methodology: Test & Design of theory-based features Research Questions: Theory <—> Design Photo by lynda.com
  • 16. Behavior Change Theories Social Cognitive Theory (SCT) Theory of Planned Behavior (TPB) Transtheoretical Model (TTM) Self-Determination Theory (SDT) [Buchan,D.S. et al., 2012]
  • 17. Social Cognitive Theory Behavior People Environment Albert Bandura
  • 20. [Ajzen, I., 1991] Subjective Norm Attitude toward the behavior Perceived behavioural control BehaviorIntention Theory of Planned Behavior Icek Ajzen
  • 21. [Prochaska, J.O., & Velicer,W.F., 1997] Pre- contemplation Stages of Change Contemplation Preparation Action Maintenance Termination Transtheoretical Model James O. Prochaska
  • 22. [Prochaska, J.O., & Velicer,W.F., 1997] Pre- contemplation Stages of Change Contemplation Preparation Action Maintenance Termination Transtheoretical Model James O. Prochaska
  • 23. [Deci,E., & Ryan, R.M., 1985] Cognitive Evaluation Theory Meta-Theory with 6 mini theories Causality Orientations Theory Goal Contents Theory Relationship Motivation Theory Organismic Integration Theory Basic Psychological Needs Theory Theoretical Framework: Self-Determination Theory Richard Ryan and Edward Deci
  • 24. [Deci,E., & Ryan, R.M., 1985] Meta-Theory with 6 mini theories Organismic Integration Theory Basic Psychological Needs Theory Theoretical Framework: Self-Determination Theory Richard Ryan and Edward Deci
  • 26. Basic Psychological Needs Theory Autonomy Competence Relatedness Source of once’s behavior Effective in one’s interactions Feeling of being connected to others Theoretical Framework: Self-Determination Theory
  • 28. Research Gap Pedometers contributed to internalize motivation for physical activity. [Donnachie, C. et al. , 2017] Mail-mediated intervention based on SDT-Basic Needs increased participants’ exercise levels during intervention. [Levy, S.S. et al. , 2004]
  • 29. Research Gap Pedometers contributed to internalize motivation for physical activity. [Donnachie, C. et al. , 2017] Mail-mediated intervention based on SDT-Basic Needs increased participants’ exercise levels during intervention. [Levy, S.S. et al. , 2004] Required physical presence to give treatment Limited to low scale and smaller number of people reached Limitation Lack of clarity on the reasons why pedometers increased physical activity.
  • 31. iMove a web-based computer tailored physical activity intervention using motivational interviewing. [Friederichs,S.A. et al. , 2014] Basic needs web-based intervention to increase physical activity. [Moreau,M. et al. , 2015] Research Gap
  • 32. iMove a web-based computer tailored physical activity intervention using motivational interviewing. [Friederichs,S.A. et al. , 2014] Basic needs web-based intervention to increase physical activity. [Moreau,M. et al. , 2015] Even though the intervention is based on basic psychological needs, authors did not report how the regulations affected the autonomy of participants behavior. Research Gap Limitation
  • 34. SDT web-based intervention does not outperform traditional physical activity interventions. [Friederichs,S.A. et al. , 2016] SDT-computerized personal trainer with autonomy supportive and controlling characteristics. [Patrick,H. et al. , 2011] Further studies are necessary to determine if this type of intervention achieve long-term maintenance. Research Gap
  • 35. SDT web-based intervention does not outperform traditional physical activity interventions. [Friederichs,S.A. et al. , 2016] SDT-computerized personal trainer with autonomy supportive and controlling characteristics. [Patrick,H. et al. , 2011] Laboratory studies lack of ecological validity. Further studies are necessary to determine if this type of intervention achieve long-term maintenance. No report of physical activity changes. Limitation Research Gap
  • 36. Researchers did not report which design elements contributed to their results. No clear procedure of SDT feature design. Lack of clarity on how the theory constructs reflect on the design. A B C Research Gap - Summary
  • 38. How to translate Self-Determination Theory (SDT) basic psychological needs into design of persuasive applications? Which design component typically used in the design of persuasive apps generates a desired behavior outcome in the context of physical activity? Does the combination of SDT based design elements increases or hinders the effects of single elements towards increasing physical activity? Research Questions
  • 39. H o w t o t r a n s l a t e S e l f - Determination Theory (SDT) basic psychological needs into design of persuasive applications? Competence Autonomy Relatedness Research Questions
  • 40. Which design component typically used in the design of persuasive apps generates a desired behavior outcome in the context of physical activity? Research Questions
  • 41. Does the combination of SDT b a s e d d e s i g n e l e m e n t s increases or hinders the effects of single elements towards increasing physical activity? Research Questions
  • 42. 1 Testing different incentive-schemes 2 Testing basic design elements 3 Testing a combination of design elements Research Streams
  • 44. Testing basic design elements Autonomy Research Streams 2 Competence Relatedness
  • 45. Testing a combination of design elements Autonomy & Competence Research Streams 3 Relatedness & Competence
  • 47. Study 1 Study 1: Standardize research methodology —technology, application domain, sampling, administrative process— Study 2 Study 3 Longitudinal ~6-month studies Randomized Control Trials [Oga-Baldwin,W.Q. et al. , 2017; Reinboth, M. D. et al., 2006; Hanus, M.D. et al., 2015] Methodology In the wild studies
  • 52. Measures and Covariates # Steps Demographics Intrinsic Motivation Methodology
  • 53. Measures and Covariates Experimental Interventions # Steps Demographics Intrinsic Motivation Control Treatment A Methodology Treatment B
  • 56. B. Guidelines on how to implement SDT-based technological interventions Expected Contribution A. Bridge the gap between SDT and design of persuasive apps
  • 57. B. Guidelines on how to implement SDT-based technological interventions Expected Contribution A. Bridge the gap between SDT and design of persuasive apps "To increase competence and relatedness, design leaderboards with profile images, and include the score on the top of the screen.”
  • 58. B. Guidelines on how to implement SDT-based technological interventions Tool for researchers Test new combination of design elements Finding replication in other application domains Expected Contribution A. Bridge the gap between SDT and design of persuasive apps "To increase competence and relatedness, design leaderboards with profile images, and include the score on the top of the screen.”
  • 59. Work Materialization ACM Transactions on Computer-Human Interaction (TOCHI) ACM CHI Conference on Human Factors in Computing Systems Villalobos-Zúñiga, G., & Cherubini M. (2018) A Short Workshop on Next Steps Towards Long Term Self Tracking at CHI’18. Activity Self-Tracking with Smart Phones: How to Approach Odd Measurements? Villalobos-Zúñiga, G., & Cherubini M. (2017) Mobile Interface Design with Older Adults Workshop at CHI’17. Not a Technology Person: Motivating Older Adults Toward the User of Mobile Technology. Cherubini M. & Villalobos-Zúñiga, G. Motivational Messages Do Not Push People To Walk More (In preparation) Preliminary Work Expected Contribution
  • 61. 2017 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Literature Review CHI'17 Workshop Paper Writing Reading Exam Reading Exam 1st Intervention ◆ 2018 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 1st Intervention ● CHI'18 Workshop Paper Writing TOCHI Submission TOCHI ★ Thesis Proposal Thesis Proposal ▲ Taxonomy of Persuasive Apps CHI'19 Deadline CHI'19 ★ 2nd Intervention ◆ 2019 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 2nd Intervention ● 3rd Intervention ◆ TOCHI Submission TOCHI ★ CHI'20 Deadline 4th Intervention 2020 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 4th Intervention ◆ ● TOCHI Submission TOCHI ★ CHI'21 Deadline CHI'21 ★ Thesis Defense The Plan
  • 62. 2017 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter Literature Review CHI'17 Workshop Paper Writing Reading Exam Reading Exam 1st Intervention ◆ 2018 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 1st Intervention ● CHI'18 Workshop Paper Writing TOCHI Submission TOCHI ★ Thesis Proposal Thesis Proposal ▲ Taxonomy of Persuasive Apps CHI'19 Deadline CHI'19 ★ 2nd Intervention ◆ 2019 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 2nd Intervention ● 3rd Intervention ◆ TOCHI Submission TOCHI ★ CHI'20 Deadline 4th Intervention 2020 Task 1st Quarter 2nd Quarter 3rd Quarter 4th Quarter 4th Intervention ◆ ● TOCHI Submission TOCHI ★ CHI'21 Deadline CHI'21 ★ Thesis Defense Deliverables 3 TOCHI Papers 1 CHI Paper 4 App Prototypes: 1 delivered 3 to go Milestones Paper Publication 4th Quarter 2018 Paper Publication 4th Quarter 2019 Paper Publication 4th Quarter 2020 The Plan
  • 63. This presentation focuses on the design of app features based on human motivation theory Photo by lynda.com
  • 64. This presentation focuses on the design of app features based on human motivation theory Related Work: Behavior Change Theories Methodology: Test & Design of theory-based features Research Questions: Theory <—> Design Photo by lynda.com
  • 66. Design of Persuasive Apps Based on Self-Determination Theory Gabriela Villalobos-Zúñiga Thesis Proposal Supervisor: Mauro Cherubini HEC Department of Information Systems University of Lausanne June 11th, 2018 Photo by William Hook on Unsplash
  • 67.
  • 68. PING Findings Tangible rewards do not help to create healthy routines. Giving money to participants do not make them exercise more compare to those who did not receive it. Money produced a negative effect on physical activity. Higher intrinsic motivation higher chances that tangible reward will reduce motivation.
  • 69. Rationale for selecting theories SCT: Strong evidence supporting the effects of self-efficacy. However, these was measured in only one dimension (strength), leaving other aside(magnitude and generality) Suggests more comprehensive evaluation of self-efficacy in relation to physical behavior. TPB: Some authors suggest the relation intention-behavior does not diminishes over time, while others recommend to measure it as close as possible to the start of the intended behavior. TTM: A systematic review of TTM-based studies authors found no evidence of positive effects of stage-based interventions as opposed to different approaches.