Peter Ramacher presented on his experience working for Eaton Corporation. He developed process maps and job aids to help identify risks and enable synergy sales to be automatically recorded. As project manager, he estimated projects and facilitated analyses. He also replaced a faulty network device, permitting $215M in monthly sales. Through training programs and assessments, Peter developed competencies including working with ambiguity and drive for results. He gained knowledge in business processes, SharePoint, and working globally.
The Future of Digital Operations - Connected Brains 2018LoQutus
Everybody faces dynamic environments, changing customer needs, and flexible service requirements. Why then do we keep relying on transactional, rigid, one-size-fits-all applications? By using modern modeling standards, digitising based on low-code application configuration, we can offer a high grade of flexibility and a proper alternative for functional packaged solutions.
Fingertips Intelligence helps companies manage data more effectively by automating reporting processes and replacing disparate Excel spreadsheets with single database solutions. They helped an investment firm migrate their asset valuations, cash movements, trades, and other financial data from multiple Excel spreadsheets into a Filemaker database solution. This automated calculations and generation of client reports, saving extensive time and improving data quality over the firm's previous manual processes.
When and Where to Embed Business IntelligenceLooker
Watch the recorded webinar at http://bit.ly/1MeX7QK
Everywhere you look, companies are using external-facing analytics to maximize the value derived from their data assets, by moving customers up the value chain, increasing stickiness, and offering a more competitive product on the marketplace.
Listen to learn about how to bring an external-facing data product to market by embedding BI software, and what that can add to your offering.
Presentation covers:
-Top uses cases for embedding business intelligence software
Case studies from different companies currently embedding BI
-Build vs buy considerations
-Evaluating ROI
Building innovative digital platform dashboards to improve business and opera...Steve Ng
Presentation around “Building innovative digital platform dashboards to improve business and operational visibility and readiness” in the CIO/CISO Leaders Summit 2018 held on 28 Nov 2018 at Marina Bay Sands Singapore.
https://www.linkedin.com/feed/update/urn:li:activity:6473438094501777408/
Victoire Metuge is seeking an entry-level position in business process analysis, data analysis, or database administration in the Atlanta area. She has a 3.64 GPA and is expected to graduate in May 2017 with a B.B.A. in MIS from Georgia Gwinnett College. Her experience includes working as a Telesales Representative at Comcast and Retail Associate at Soma Intimates where she provided excellent customer service and met sales goals. She currently serves as Treasurer for the Sigma Beta Delta chapter at her college, maintaining financial records and budgets.
Sage 100 Integrated Credit Card ProcessingNet at Work
See firsthand how you can simplify your credit card processing needs. We will cover the benefits of Credit Card Processing with Sage Payment Solutions.
Sage 300 Integrated Credit Card ProcessingNet at Work
See firsthand how you can simplify your credit card processing needs. We will cover the benefits of Credit Card Processing with Sage Payment Solutions.
Pat Podmore, Senior Vice President and Director of the Project Management Office at KeyBank, will share how he applied Expesite software in a wide range of complex challenges, including:
• Lack of scalable resources
• Minimal management of project milestones
• Limited financial visibility and integration
• Manual project tracking in spreadsheets
• Poor reporting
• Missed deadlines
• Cost overruns
Pat will be available to discuss how Skybank has achieved gains in:
• Efficiency
• Cost savings
• Personnel requirements
• Accuracy
• Productivity
The Future of Digital Operations - Connected Brains 2018LoQutus
Everybody faces dynamic environments, changing customer needs, and flexible service requirements. Why then do we keep relying on transactional, rigid, one-size-fits-all applications? By using modern modeling standards, digitising based on low-code application configuration, we can offer a high grade of flexibility and a proper alternative for functional packaged solutions.
Fingertips Intelligence helps companies manage data more effectively by automating reporting processes and replacing disparate Excel spreadsheets with single database solutions. They helped an investment firm migrate their asset valuations, cash movements, trades, and other financial data from multiple Excel spreadsheets into a Filemaker database solution. This automated calculations and generation of client reports, saving extensive time and improving data quality over the firm's previous manual processes.
When and Where to Embed Business IntelligenceLooker
Watch the recorded webinar at http://bit.ly/1MeX7QK
Everywhere you look, companies are using external-facing analytics to maximize the value derived from their data assets, by moving customers up the value chain, increasing stickiness, and offering a more competitive product on the marketplace.
Listen to learn about how to bring an external-facing data product to market by embedding BI software, and what that can add to your offering.
Presentation covers:
-Top uses cases for embedding business intelligence software
Case studies from different companies currently embedding BI
-Build vs buy considerations
-Evaluating ROI
Building innovative digital platform dashboards to improve business and opera...Steve Ng
Presentation around “Building innovative digital platform dashboards to improve business and operational visibility and readiness” in the CIO/CISO Leaders Summit 2018 held on 28 Nov 2018 at Marina Bay Sands Singapore.
https://www.linkedin.com/feed/update/urn:li:activity:6473438094501777408/
Victoire Metuge is seeking an entry-level position in business process analysis, data analysis, or database administration in the Atlanta area. She has a 3.64 GPA and is expected to graduate in May 2017 with a B.B.A. in MIS from Georgia Gwinnett College. Her experience includes working as a Telesales Representative at Comcast and Retail Associate at Soma Intimates where she provided excellent customer service and met sales goals. She currently serves as Treasurer for the Sigma Beta Delta chapter at her college, maintaining financial records and budgets.
Sage 100 Integrated Credit Card ProcessingNet at Work
See firsthand how you can simplify your credit card processing needs. We will cover the benefits of Credit Card Processing with Sage Payment Solutions.
Sage 300 Integrated Credit Card ProcessingNet at Work
See firsthand how you can simplify your credit card processing needs. We will cover the benefits of Credit Card Processing with Sage Payment Solutions.
Pat Podmore, Senior Vice President and Director of the Project Management Office at KeyBank, will share how he applied Expesite software in a wide range of complex challenges, including:
• Lack of scalable resources
• Minimal management of project milestones
• Limited financial visibility and integration
• Manual project tracking in spreadsheets
• Poor reporting
• Missed deadlines
• Cost overruns
Pat will be available to discuss how Skybank has achieved gains in:
• Efficiency
• Cost savings
• Personnel requirements
• Accuracy
• Productivity
This document is a resume for Pam Mattoon, who has over 30 years of experience in operations, analytics, and business management. She currently works as a Senior Analyst/Engineer for ManpowerGroup, where she conducts analytical research to identify optimization solutions and develops reporting tools to support business needs. Previously she held roles as a Solutions Specialist, Manager of Corporate Account Sales and Operations, and Branch Manager. She has expertise in metrics design, data visualization, and information solutions engineering.
The document discusses the importance of dashboards for businesses and provides guidance on how to design effective dashboards. It addresses key questions like why businesses need dashboards, how to present information visually, and how to design dashboards through teamwork between business and IT. The document also provides exercises for participants to identify key performance indicators, design sample dashboards, and discuss dashboard design considerations and resources.
How can you further tailor your Celonis experience to fit your needs? In this design introduction you’ll tackle Dashboards and Apps. We’ll guide you through the different types of visual components, and when to use them depending on your user group. You’ll leave this session equipped with best practices as well as the ability to create beautiful and efficient Apps that suit your target audience.
This session is a perfect fit for Process Analysts and anyone curious about data visualization best practices. No previous process mining knowledge required!
Presenter:
Hugo Santana, Business Process Analyst, Celonis
This candidate has experience in networking, Microsoft Office, databases, and data entry. She has a bachelor's degree in information technology with a 3.5 GPA from Arkansas Tech University and relevant coursework from Pulaski Technical College and University of Phoenix. Her professional experience includes working as an educator with AmeriCorps, a keyholder at Subway, and a research interviewer. She has strong communication, organizational, and customer service skills.
Data-Ed Webinar: Data Modeling FundamentalsDATAVERSITY
Every organization produces and consumes data. Because data is so important to day to day operations, data trends are hitting the mainstream and businesses are adopting buzzwords such as Big Data, NoSQL, data scientist, etc., to seek solutions for their fundamental issues. Few realize that the importance of any solution, regardless of platform or technology, relies on the data model supporting it. Data modeling is not an optional task for an organization’s data effort. It is a vital activity that supports the solutions driving your business.
This webinar will address fundamental data modeling methodologies, as well as trends around the practice of data modeling itself. We will discuss abstract models and entity frameworks, as well as the general shift from data modeling being segmented to becoming more integrated with business practices.
Learning Objectives:
How are anchor modeling, data vault, etc. different and when should I apply them?
Integrating data models to business models and the value this creates
Application development (Data first, code first, object first)
This document provides a summary of Nico Knoesen's personal and professional details. It includes his contact information, education history, skills and abilities, work experience, achievements and qualifications, and references. Nico has over 15 years of experience in customer service, operations management, and SharePoint administration. He is currently a SharePoint and Exchange administrator at Lonrho LTD, where he maintains sites and users, develops workflows and forms, and reports on system usage.
Benzily Joy George is a banking and IT professional with over 11 years of experience in fields including credit operations, IT sales, hardware, networking, software development and database administration. They are seeking a challenging job utilizing their skills in a heterogeneous IT environment to contribute to organizational growth. Their experience includes roles in credit analysis, business consulting, IT, networking and sales.
Benzily Joy George is a banking and IT professional with over 11 years of experience in fields including banking operations, IT sales, hardware, networking, software development and database administration. They are seeking a challenging job utilizing their skills in a heterogeneous IT environment to contribute to organizational growth. Their experience includes roles in credit analysis, business consulting, IT, networking and software development.
The document provides a professional profile for Mohammed Thiab, outlining his experience and credentials working as a change management consultant and project manager for various organizations in the Middle East since 1979, with a focus on banking, telecom, utilities, and government sectors. It highlights some of his most prominent engagements and roles helping organizations improve processes, implement projects, and select technology solutions.
Here is a presentation that I recently presented for an SAP Users Group. It provides a good overview of the concepts of Lean and Agile and the considerations for introducing Lean and Agile into an SAP or ERP project.
The document is a resume for M.K. Sheela seeking a position in project management or infrastructure leadership in Chennai. Sheela has 9 years of experience in IT infrastructure operations including asset management and team leading. She is proficient in managing IT resources, assets, and customer relationships.
Webinar: Ten Ways to Enhance Your Salesforce.com Application in 2013Emtec Inc.
The document outlines 10 ways to improve a Salesforce.com application in 2013 according to a webinar presentation by Emtec. The top three recommendations are: 1) Integrate Salesforce.com with key external systems to improve processes and access data from any system, 2) Enrich and cleanse data in Salesforce.com to promote accurate reporting and decision making, and 3) Bring other functional groups onto the Salesforce.com platform to improve collaboration and reduce redundant systems. The webinar also provides guidance on how to implement the recommendations and considerations for each.
Priti Kumari has over 5 years of experience as a Software Test Engineer and Data Analyst. She has expertise in ETL and manual testing on Windows and Linux environments. She is skilled in understanding business requirements, designing test documents, and formulating test strategies. Priti has worked on various projects for Wipro Technology and Best Buy involving data extraction, cleansing, validation, and analysis. She is proficient in technologies like Informatica, Teradata, Oracle, SQL Server, and programming languages like SQL and PL/SQL. Priti has received several awards for her work and leadership.
Karthik Rathinam is a process specialist at Infosys with over 6 years of experience in business analytics reporting using tools like MS Excel, SQL Server, and Tibco Spotfire. He has experience in database design, report development, and upgrade projects. His skills include Windows, SQL Server, Excel VBA, and he is a yellow belt in Lean Six Sigma. Previously he worked as a SQL programmer and senior software engineer on projects in industries like postal services and manufacturing. He holds an MCA and seeks an innovative career opportunity for growth.
Mark Luongo is an experienced Project Management Professional with over 30 years of experience managing projects in various industries including IT, infrastructure, supply chain, and product development. He has extensive experience managing multi-million dollar projects on schedule and within budget at companies including ABB, IBM, Progress Energy, and as an independent contractor.
Lean Solutions – Agile Transformation at the United States Postal ServiceITSM Academy, Inc.
The postal business is changing at a rapid pace and the Postal Service must continue to change quickly to remain relevant and competitive in the marketplace. The Postal Service implemented the Agile methodology, replacing the traditional waterfall methodology to improve project communication, increase customer satisfaction, realize business benefits quickly, and improve overall quality. Please join us as Mark outlines the challenges Postal faced before using Agile, how Agile has been implemented across the enterprise, lessons learned, benefits and where they are headed next with Agile Transformation.
Courtright, John Resume Final 4 4 2011 (1)johncourtright
John Courtright has over 15 years of experience in financial analysis, business analysis, and operations management. He has a proven track record of using technologies like Microsoft Office, Access, and Excel to improve productivity, streamline processes, and create detailed reports. Throughout his career, he has consistently delivered performance improvements and developed databases, procedures, and training programs that have provided significant benefits to his employers.
Courtright, John Resume Final 4 4 2011 (1)johncourtright
John Courtright has over 15 years of experience in financial analysis, business analysis, and operations management. He has a proven track record of using technology like Microsoft Office to improve productivity, streamline processes, and develop comprehensive databases. Throughout his career, he has received performance awards and recognition for his contributions in accounting, operations reporting, quality control, and environmental auditing.
This document provides a summary of Santhi Sri Putla's professional experience and qualifications. She has over 2.7 years of experience working as an Oracle Agile PLM consultant and technical developer. Currently, she works for Philip Morris International as a technical developer in Bangalore, India, where her responsibilities include analyzing business requirements, performing risk and impact assessments, implementing requests, and generating custom reports. She has strong skills in Java, Groovy scripting, and Oracle Agile PLM.
Best Practices in Moving Hyperion Planning to the CloudDatavail
You’ll learn how this move fit with each company’s corporate vision for the organization, how configuring EPBCS modules improved processes, and how new reports and scenarios took their financial planning from “on-premise engine” to “cloud machine.”
This document is a resume for Pam Mattoon, who has over 30 years of experience in operations, analytics, and business management. She currently works as a Senior Analyst/Engineer for ManpowerGroup, where she conducts analytical research to identify optimization solutions and develops reporting tools to support business needs. Previously she held roles as a Solutions Specialist, Manager of Corporate Account Sales and Operations, and Branch Manager. She has expertise in metrics design, data visualization, and information solutions engineering.
The document discusses the importance of dashboards for businesses and provides guidance on how to design effective dashboards. It addresses key questions like why businesses need dashboards, how to present information visually, and how to design dashboards through teamwork between business and IT. The document also provides exercises for participants to identify key performance indicators, design sample dashboards, and discuss dashboard design considerations and resources.
How can you further tailor your Celonis experience to fit your needs? In this design introduction you’ll tackle Dashboards and Apps. We’ll guide you through the different types of visual components, and when to use them depending on your user group. You’ll leave this session equipped with best practices as well as the ability to create beautiful and efficient Apps that suit your target audience.
This session is a perfect fit for Process Analysts and anyone curious about data visualization best practices. No previous process mining knowledge required!
Presenter:
Hugo Santana, Business Process Analyst, Celonis
This candidate has experience in networking, Microsoft Office, databases, and data entry. She has a bachelor's degree in information technology with a 3.5 GPA from Arkansas Tech University and relevant coursework from Pulaski Technical College and University of Phoenix. Her professional experience includes working as an educator with AmeriCorps, a keyholder at Subway, and a research interviewer. She has strong communication, organizational, and customer service skills.
Data-Ed Webinar: Data Modeling FundamentalsDATAVERSITY
Every organization produces and consumes data. Because data is so important to day to day operations, data trends are hitting the mainstream and businesses are adopting buzzwords such as Big Data, NoSQL, data scientist, etc., to seek solutions for their fundamental issues. Few realize that the importance of any solution, regardless of platform or technology, relies on the data model supporting it. Data modeling is not an optional task for an organization’s data effort. It is a vital activity that supports the solutions driving your business.
This webinar will address fundamental data modeling methodologies, as well as trends around the practice of data modeling itself. We will discuss abstract models and entity frameworks, as well as the general shift from data modeling being segmented to becoming more integrated with business practices.
Learning Objectives:
How are anchor modeling, data vault, etc. different and when should I apply them?
Integrating data models to business models and the value this creates
Application development (Data first, code first, object first)
This document provides a summary of Nico Knoesen's personal and professional details. It includes his contact information, education history, skills and abilities, work experience, achievements and qualifications, and references. Nico has over 15 years of experience in customer service, operations management, and SharePoint administration. He is currently a SharePoint and Exchange administrator at Lonrho LTD, where he maintains sites and users, develops workflows and forms, and reports on system usage.
Benzily Joy George is a banking and IT professional with over 11 years of experience in fields including credit operations, IT sales, hardware, networking, software development and database administration. They are seeking a challenging job utilizing their skills in a heterogeneous IT environment to contribute to organizational growth. Their experience includes roles in credit analysis, business consulting, IT, networking and sales.
Benzily Joy George is a banking and IT professional with over 11 years of experience in fields including banking operations, IT sales, hardware, networking, software development and database administration. They are seeking a challenging job utilizing their skills in a heterogeneous IT environment to contribute to organizational growth. Their experience includes roles in credit analysis, business consulting, IT, networking and software development.
The document provides a professional profile for Mohammed Thiab, outlining his experience and credentials working as a change management consultant and project manager for various organizations in the Middle East since 1979, with a focus on banking, telecom, utilities, and government sectors. It highlights some of his most prominent engagements and roles helping organizations improve processes, implement projects, and select technology solutions.
Here is a presentation that I recently presented for an SAP Users Group. It provides a good overview of the concepts of Lean and Agile and the considerations for introducing Lean and Agile into an SAP or ERP project.
The document is a resume for M.K. Sheela seeking a position in project management or infrastructure leadership in Chennai. Sheela has 9 years of experience in IT infrastructure operations including asset management and team leading. She is proficient in managing IT resources, assets, and customer relationships.
Webinar: Ten Ways to Enhance Your Salesforce.com Application in 2013Emtec Inc.
The document outlines 10 ways to improve a Salesforce.com application in 2013 according to a webinar presentation by Emtec. The top three recommendations are: 1) Integrate Salesforce.com with key external systems to improve processes and access data from any system, 2) Enrich and cleanse data in Salesforce.com to promote accurate reporting and decision making, and 3) Bring other functional groups onto the Salesforce.com platform to improve collaboration and reduce redundant systems. The webinar also provides guidance on how to implement the recommendations and considerations for each.
Priti Kumari has over 5 years of experience as a Software Test Engineer and Data Analyst. She has expertise in ETL and manual testing on Windows and Linux environments. She is skilled in understanding business requirements, designing test documents, and formulating test strategies. Priti has worked on various projects for Wipro Technology and Best Buy involving data extraction, cleansing, validation, and analysis. She is proficient in technologies like Informatica, Teradata, Oracle, SQL Server, and programming languages like SQL and PL/SQL. Priti has received several awards for her work and leadership.
Karthik Rathinam is a process specialist at Infosys with over 6 years of experience in business analytics reporting using tools like MS Excel, SQL Server, and Tibco Spotfire. He has experience in database design, report development, and upgrade projects. His skills include Windows, SQL Server, Excel VBA, and he is a yellow belt in Lean Six Sigma. Previously he worked as a SQL programmer and senior software engineer on projects in industries like postal services and manufacturing. He holds an MCA and seeks an innovative career opportunity for growth.
Mark Luongo is an experienced Project Management Professional with over 30 years of experience managing projects in various industries including IT, infrastructure, supply chain, and product development. He has extensive experience managing multi-million dollar projects on schedule and within budget at companies including ABB, IBM, Progress Energy, and as an independent contractor.
Lean Solutions – Agile Transformation at the United States Postal ServiceITSM Academy, Inc.
The postal business is changing at a rapid pace and the Postal Service must continue to change quickly to remain relevant and competitive in the marketplace. The Postal Service implemented the Agile methodology, replacing the traditional waterfall methodology to improve project communication, increase customer satisfaction, realize business benefits quickly, and improve overall quality. Please join us as Mark outlines the challenges Postal faced before using Agile, how Agile has been implemented across the enterprise, lessons learned, benefits and where they are headed next with Agile Transformation.
Courtright, John Resume Final 4 4 2011 (1)johncourtright
John Courtright has over 15 years of experience in financial analysis, business analysis, and operations management. He has a proven track record of using technologies like Microsoft Office, Access, and Excel to improve productivity, streamline processes, and create detailed reports. Throughout his career, he has consistently delivered performance improvements and developed databases, procedures, and training programs that have provided significant benefits to his employers.
Courtright, John Resume Final 4 4 2011 (1)johncourtright
John Courtright has over 15 years of experience in financial analysis, business analysis, and operations management. He has a proven track record of using technology like Microsoft Office to improve productivity, streamline processes, and develop comprehensive databases. Throughout his career, he has received performance awards and recognition for his contributions in accounting, operations reporting, quality control, and environmental auditing.
This document provides a summary of Santhi Sri Putla's professional experience and qualifications. She has over 2.7 years of experience working as an Oracle Agile PLM consultant and technical developer. Currently, she works for Philip Morris International as a technical developer in Bangalore, India, where her responsibilities include analyzing business requirements, performing risk and impact assessments, implementing requests, and generating custom reports. She has strong skills in Java, Groovy scripting, and Oracle Agile PLM.
Best Practices in Moving Hyperion Planning to the CloudDatavail
You’ll learn how this move fit with each company’s corporate vision for the organization, how configuring EPBCS modules improved processes, and how new reports and scenarios took their financial planning from “on-premise engine” to “cloud machine.”
Sunny Uppatla is a senior systems engineer with over 5 years of experience in Unix/Linux and Windows server administration. He currently works at Cognizant Technology Solutions supporting the Comcast Cable Communications website and applications. Some of his key responsibilities include managing Active Directory, DNS, DHCP, IIS, and virtual machines. He is experienced in monitoring servers, troubleshooting issues, and ensuring high performance and uptime. Sunny holds several internal certifications from Cognizant in areas such as ITIL, Six Sigma, and Unix administration. He has a B.Tech in computer science and engineering and is looking to join a company where he can fully utilize his technical skills and knowledge.
The document provides an agenda and overview for a Project Fusion engagement kick-off event. It discusses the strategic alignment of the project, business and technology drivers, and the project strategy and key decisions. The future state functionality for finance, payroll, human resources, and other areas is also summarized. The project aims to implement a unified HR, payroll, and finance solution to modernize processes, improve data integrity, and enhance security.
The document provides an agenda and overview for a Project Fusion engagement kick-off event. It discusses the strategic alignment of the project, business and technology drivers, and the project strategy and key decisions. The future state functionality for finance, payroll, human resources, and other areas is also summarized. The project aims to implement a unified HR, payroll, and finance solution to modernize processes, improve data integrity, and enhance security.
The document provides a summary of Sruthi Srinivasan's experience and qualifications for a job as an Informatica developer. She has over 2 years of experience working with technologies like SQL Server, SSIS, and Informatica PowerCenter. Her past roles include successfully managing data migration projects using Informatica to extract, transform, and load data from multiple sources into a target system. She is proficient in SQL, data modeling, ETL development and tuning, and working with teams across locations.
Similar to Peter A. Ramacher EOA Presentation (8-7-13) v4 (20)
2. 2
2
Background
• Hometown: Watertown, MN
• Higher Education: Bowling Green State University
• Major: BSBA (Business Administration)
• Specializations
• Management Information Systems
• Business Analytics & Intelligence
• Management
• Graduation: December 2015
• Interest: Enterprise Networking
3. 3
3
Major Projects – Cooper Integration
Oracle Process Mapping
• Developed process maps representing synergy sales recognition.
• Identified risk in current processes
• Presented to stakeholders for risk mitigation
Vista/Global Vista Job-Aids
• Created Job-Aids for Control Table Maintenance process
• Enabled synergy sales to be automatically recorded
4. 4
4
Major Projects – Cooper Integration
Synergy Sales SharePoint Support
• Updated and maintained synergy sales site
• Troubleshot site-related problems
• Created Job-Aid explaining how to use site
Synergy Sales Process Change Project
• Served as Project Manager
• Performed project estimation work
• Facilitated analysis to get to Gate 0/1
5. 5
5
Major Projects
• Network Device Replacement
• Replaced faulty network device in Avery Creek, NC
• Upgraded IOS of networking devices
• Permitted $215M of sales to continue to be made each month
8. 8
8
Training and Development
Training
• PROLaunch Project
Management
• IT Project Management
Eaton University courses
• SharePoint Training
• Working Globally Eaton
University course
• Eaton Electrical Products
Course
Development
• Conducted 11 Senior
Leadership career path
interviews
• Participated in bi-monthly
Toastmaster’s meetings
• I-Opt Self Awareness Skills
Assessment
9. 9
9
Accomplishments
• Developed in following competency areas
• Working with ambiguity
• Drive for results
• Enabled stakeholders to see results of their requests
• Permitted synergy sales to be recorded more thoroughly
• Supported processes that will help Eaton to achieve
synergy sales
10. 10
10
My Experience Going Forward
Key Knowledge Gained
• Business process mapping,
business acumen, functional
acumen
• Functional SharePoint
development and maintenance
skills
• Global Awareness – the ability
to work with different cultures
Takeaways
• Success comes through
continually challenging oneself
• Gain experience and show your
value by taking on
assignments others won’t
• Getting things done is
important; yet, relationships
must be maintained
• Don’t be afraid to make
mistakes; be sure to learn from
them
I am going to provide you with a brief overview of the projects I completed this summer, my accomplishments, and the training and development that I have experienced throughout this summer with Eaton.
By listening to my presentation, you will develop a better understanding of Electrical Sector IT that could be used to help you in your decision regarding which sector of Eaton is right for you.
Attending BGSU where I just completed my Sophomore year of college.
1.) –
a. Developed process maps of the Oracle Order Management System to show how synergy sales are recorded
i. Synergy sales are, basically, sales that Eaton would not have made, had Eaton not acquired Cooper
b. To accomplish this task I worked with functional and technical analysts on a global scale to gather info
c. While gathering info and mapping the processes, I identified risks where synergy sales might not be recorded
d. Finally, I communicated these risks to stakeholders for risk mitigation through a process map review presentation
2. –
a. Secondly, I created job-aids for Vista and Global Vista.
i. Vista and Global Vista are older order management systems that Eaton uses
b. These JA’s allow users to maintain the control tables on Vista and GV
i. Control Tables basically hold information that allow for synergy sales to be automatically recorded in the Order Management System
c. To accomplish this assignment I had to learn how to use Vista and GV, and work with functional analysts to understand requirements
-
a. For my third project, I supported the synergy sales site by implementing changes, such as adding new fields to 70+ site lists, configuring permissions, and configuring web parts of the site
b. Frequently troubleshoot issues after the upgrade to SharePoint 2010, from user access to performance related problems
c. Created JA that shows users how to properly use the site
d. Work allows for Eaton Electrical Sector to continue to produce and record synergy sales, as the synergy sales process is solely reliant on the site I supported
2. –
a. Fourth project, I served as PM, creating a project charter and keeping notes on the project status
b. Met with knowledgeholders familiar with capabilities of Siebel CRM and web form solutions to learn about the capabilities of these possible solutions
c. Met with stakeholders to determine requirements, set scope of the project, and work to define a solution
d. Overall, my work will help with the development of a new, more efficient, and seamless way of creating and tracking synergy sales
-
a. Fifth, final project was replacing of a faulty network device in Avery Creek, NC, a vital customer service center
i. Network device was vital to customer service of Avery Creek being able to access the internet, JOE, an, ultimately, Eaton’s customers
b. I had to first learn Eaton’s networking standards and protocols by reading documentation
c. In the process, the network team and I also upgraded the IOS of the networking devices (think of this as the operating system of the network device that allows it to run)
d. Overall, my work allowed a production network to continue to work, and customer service to work with customers
I have talked about the work that I have done, here is one of the process maps of the Oracle Order Management System that I created
I would like to focus on this part of the process map to explain a challenge I faced
In this part of the process map, I had trouble determining which module, or part of Oracle was used, and I also had trouble determining how Sales Orders were created
I worked with functional analysts in Europe and Asia to determine these 2 items
However, I had trouble getting the information that I needed in the beginning because I did not provide enough background on the project and show its importance
Realized this with the help of the Working Globally course I took with Eaton – presented enough background and was able to get the information that I needed.
- PROLaunch Review sessions with Mark along with IT Project Management Courses on EU
- Worked with mentor to develop a training plan for SharePoint based off of online resources and SharePoint courses on EU
- Completed EU Working Globally course at the Cherrington facility to develop a greater understanding of how to work effectively and respectively with
numerous diverse cultures
Leadership interviews shed light on diverse paths and skillsets that can be successful in IT, importance of will to challenge self continuously to succeed, recommendations for the path that I want to take in Enterprise Networking.
Gave impromptu speeches during Toastmaster’s meetings; gained confidence in speaking in front of others and came to realize when I used filler words
I-Opt Self Awareness test allowed me to see my strengths and weaknesses (more task oriented, so relationships sometimes suffer) and provided recommendations upon how to change myself for improvement
Now better at using minimal information to develop preliminary work, then ask questions of knowledge holders to fill in blanks. Similarly, better at pushing for results despite limited information through collaboration with others
Through Oracle process maps, stakeholders were able to see end product of their requests, revise how they approach asking IT to solve problems in the future
Work with SharePoint allows for synergy sales to continue, for reporting on synergy sales to be more intuitive, due to site changes implemented and troubleshooting performed
Creation of Vista and Global Vista JA’s allows synergy sales to be recognized automatically, Oracle process maps clearly point to where improvements can be made in recording of synergy
Overall, my work this summer supports processes that will help Eaton to realize its goal of $500M in synergy sales
Key to understand a functional area of business to be able to quickly see where and how IT can be used to increase efficiency and effectiveness
Always look for challenges and put yourself outside of your comfort zone to grow and succeed.
Take assignments others won’t, even if you’re inexperienced in the area – a great way to show will to dedication company success and will to learn new skills.
Continually manage and maintain constructive relationships with others for more fulfilling and productive work experience.
End: Overall, I have gained a great deal of technical skills, budding project management skills, and developed further in the area of core competencies. Ultimately, I am excited apply all that I have gained from this internship experience with Eaton to my schooling, and to any future professional experience, hopefully with Eaton and in the field Enterprise Networking!
Thank you for the attention and time you have taken to learn about my experience with Eaton. Now I will open the floor to questions.
I am very interested in any networking related internships that Eaton may offer.