Bullet Express & Logistics is a quality forwarding company established in 2009 in Estonia that offers full-range logistics services with a main focus on time-critical delivery. It has seen continuous growth and now services customers in 17 countries. Customers value its commitments to on-time delivery, good communication, and solving problems. It provides dedicated express delivery within 24 hours worldwide, as well as freight and additional services. Bullet Express prides itself on service quality through carefully selected partners and minimizing risks. Examples of its successes include weekend deliveries between Brazil and Estonia and charter flights for customers' urgent shipments.

1. Personal Experience!
Bullet Express & Logistics Roadshow 2014 Sweden

2. What is Bullet Express & Logistics?
 Established 2009 in Estonia
 A quality forwarding company, offering full-range logistics services (with
main focus on time-critical)
 Continuous growth in revenue and business
 Our success is measured through customer satisfaction and continuous
increase of bookings, investing into company’s growth and new
technologies.
 Now servicing customers in 17 different countries.

3. Customers in 17 Countries

4. Why Customers Use Our Services?
 Keeping promises – our utmost aim is to deliver your goods to the correct
destination on the agreed time. We monitor our service quality level on
daily basis;
 Communication – we believe that a good service is based on good
customer service. To personally give regular updates on shipment status or
shipment whereabouts to customers is a normal standard in Bullet Express
& Logistics. Professional customer service also means that we are always
there for the customer. 24/7– on holidays and weekends included;
 Service Recovery – No matter how good a company or how good a service,
in logistics everybody faces problems from time to time. Solving them –
that is where we distinguish from others;

5. Simple Division of Services
1. DedicatedXpress ™. Delivered with utmost dedication – 24/7 all over the
world! (Bullet Van; Charter; On-Board Courier etc.)
2. Delivered as Promised ™. Premium international logistics solutions! (high-
quality logistics solutions as per customers specific requirements via air or
road)
3. Freight. Smart solutions at an affordable price! (non time-critical solutions
via sea, road or air with a focus on low cost)
4. Additional services + Taylor Made Solutions (pick&pack, warehousing,
brokerage services, customs formalities, third party billings/invoicing etc.)

6. Quality? Quality!
 We believe that service quality like everything else in civilized world is
based on people. It’s a People’s Business!
 Our partners are carefully chosen through people that share the same
principles like us. People are our partners, company is merely a shell
they occupy.
 Keeping continuous guard on possible risks and how to minimize
them.

7.  On-Board Courier
 Within 24 hours from Brazil to Ericsson Estonia, during the weekend;
 Sameday deliveries to Brazil;
 Charter
 Charter plane for Autoliv goods during the weekend from Tallinn to
Poland;
 Helicopter for Teliasonera AB communications repairs within Estonia;
 Pushing the limits!
 Renault, France to Avtovaz factory, in Russia, Samara. Autoliv
shipment over the weekend;
 Suppliers supply chain management for Kone subcontractor and Huppa©
children’s clothing brand;
 Awkward freight
 Lemminkäinen; Estonian Hunting Assocciation;
Some Examples of Success!

8. Our partners and coverage across
the world
 Bullet Express & Logistics network
 Subcontractor

9. Questions ?