The document discusses encouraging employees to make fewer mistakes in their writing during performance reviews. It suggests emphasizing the positive results that could occur if employees follow writing protocols, such as fewer delays and complaints from others. Ten positive results are listed, such as reduction in documents needing review and increases in accepted proposals. The document concludes that focusing on positive results during performance discussions about writing can more effectively convey why improved performance matters.

1. Performance appraisal writing
Does this situation sound familiar to you? Some of your employees continuously
make mistakes with grammar, formatting, spelling, etc. Documents have to be
returned, reworked, and rewritten. Of course, this causes delays. Plus, you receive
complaints about the mistakes from your boss's secretary as well as other affected
individuals, groups, or offices.
If this is your situation, and the problem is carelessness rather than a lack of skills,
your challenge is to encourage employees to make fewer mistakes. So at your next
performance discussion, (formal or informal) about "writing", you will want
employees to grasp the significance of performance improvement. One way to do that
is to emphasize the positive results that could occur if they followed writing
protocols, procedures, and rules. These results can represent benefits for the
employees whose performance you want improved and others. See if you can use any
of these 10 positive results:
1. Reduction in number of times documents have to be reviewed prior to forwarding
to upper management
2. Reduction in number of times documents have to be reviewed before release to
customer or client
3. Fewer instances where inaccurately written documents impact productivity of the
individual employee
4. Fewer instances where inaccurately written documents impact other team members'
ability to release materials timely
5. Fewer instances where inaccurately written documents impact productivity of
immediate office
6. Fewer instances where inaccurately written documents impact other departments'
ability to release materials timely
7. Fewer returns by reviewers for grammar, structural, spelling, or other writing
mistakes
8. Fewer instances where the individual employee has to resubmit documents for
subsequent review or approval
9. More situations where written proposals, recommendations, or suggestions are
accepted
10. More situations where the individual employee can work on other "more critical"
tasks

2. A Focus On Positive Results Is Useful
It's always useful to "focus" on positive results when you talk about performance
improvement. That's the case whether your performance discussions involve writing,
communication, or teamwork. This "focus" is useful because it gives you many
opportunities to describe how performance improvement benefits individual
employees as well as others. So you can more effectively talk about what you want
when it comes to performance, and WHY that performance matters.
Consider this approach the next time you plan to have a performance discussion about
writing. You might see some positive results.
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