Arezzo&Co's people and management strategy permeates and guides their business through competencies, culture, and practices expressed in their principles and code of ethics. They focus on strong dissemination of collective goals aligned to individual goals, meritocracy, and developing a results-oriented culture. Their training and development programs aim to promote people's growth through attraction, development, and strengthening their retail culture with continuous training. They also reinforce their ten principles through various disclosure channels and meetings to develop an organizational climate and governance model.

1. Raquel Carneiro
People & Management Officer
Arezzo&Co’s Investor Day
People & Management

2. 2
Permeates and guides our business, guidelines,
goals and challenges


Strategy
Competencies
Culture
People & Management Practices
Expressed in our Principles, Values and
in our Code of Ethics
Culture
Arezzo&Co’s Way to Be

3. 3

Strong dissemination and monitoring of collective goals
Individual goals aligned to the business strategy

High opt-in to the Partners Program
Practice of Meritocracy
People & Management Practices
Culture
Strengthen results-oriented culture

4. 4
Training and Development
Main activities:
Attraction
 Apprentices
 Interns
 Trainees
 Stylists
Development
 Management Training
 Security Training
 Leadership Training
 Developing Talents Program - Retail and Corporate
 People Cycle
 360º assessment for the directors
 Coaching
 Stylist Training
 Shoemaker's School – Shape Project
Training and Development
Promoting people’s development

5. LEADERSHIP
The right
way
With the
team
Achieving
goals
Leadership strengthening
Training and Development
Promoting people’s development
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6. Strengthening the Retail culture
Continuous training for staff from mono-brand stores
 Fashion and Trends
 Sales Technique
 Sales Convention
 Operation Manual of new stores
 Product Training
 Developing Talents Program
 Managerial development
 Intense Integration of New Franchisees
 Living Retail
Strong retail training
Managerial development

Training and Development
Seek excellence in retail
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7. Continuous reinforcement of the principles
1 What cannot be transparent should not be done.
2 Always be true, so that at some point you are not untrue to your
job. Always be authentic.
3 Negotiate you goals and responsibilities clearly, and consider that
compliance is a prerequisite of for its continuity.
4 Do not only discover problems. Blaming others never solves
anything. Take a chance, propose solutions. When in doubt, act!
5 Formalize everything, even if informally.
6 Always be flexible. Be continuously willing and prepared to
change.
7 The achieved goals are, at least, the basis for the next goal.
8 United we stand! Divergences are constructive, conflicts are
destructive.
9 Humility with positioning: the raw material of our success.
10 Enjoy it. Like it. Get involved. And always be happy!!!!
Principles
 Disclosure in internal channels: Mural,
Portal, E-mail, Ethics Channel
 Meeting with the principles: Road show
in all units
 Constant improvement of Organization Climate
Arezzo&Co’s Principles
Develop a governance management model
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