This is a slightly beefed up version of the lightning talk I gave at Austin on Rails on Feb 25, 2014. I had intended to give this talk on things I've learn about infrastructure as I've been able to help stabilize and grow at a my last two jobs. I've had a lot of experience working on deployment infrastructure. However, as I thought about it, the problems that have been hindering our growth have not been as much server infrastructure related, as much as they were visibility-related...