The document is a presentation by Ibrahim El-Attar that outlines the importance and functioning of payment processing services, including the roles of various stakeholders like customers, merchants, and banks. El-Attar discusses how he can add value to his organization through improved customer service, efficiency, and problem-solving, as well as strategies to convince clients to adopt payment processing services by highlighting features and potential ROI. Key elements include understanding the distinction between payment gateways and processors, and the significance of secure transactions in e-commerce.

1. Payment Processing Service
By
Ibrahim El-Attar
April 2022

2. Aims of the presentation:
Explain my understanding about processing.
Explain the added value that I will make in this area.
Explain the plan and perception when it comes to dealing with clients,
and convincing them to purchase the processing service.

3. My understanding about
processing

4. What is payment processing?
Payment processing is the way in which a payment made by a
customer on your eCommerce website makes its way to your
account.
This process requires several parties working together to ensure
that the customer has the necessary funds to pay for the product
or service they want and to then transfer the funds to the
merchant’s account.

5. Which Parties Are Involved in
Processing a Payment?
Customer - the person who makes an order on the website and
proceeds to pay with a debit or credit card.
Merchant - the business that provides the product or service and
wants to accept the debit or credit card payment by the customer.
Payment gateway - is the secured connection between your
website’s shopping cart and the payment processor.
Payment processor - also known as the payment service provider
(PSP), the processor authenticates the transaction with the issuing
bank regarding the availability of funds in the customer's account
and then confirms or rejects the transaction.
Issuing (customer) bank - the bank from which the customer's
funds will be transferred.
Acquiring (merchant) bank - the bank at which you, as a
merchant, will receive funds in exchange for selling your products
or services.

7. The Difference Between a Payment Gateway
and a Payment Processor?
The payment gateway is the software that encrypts the
customer’s transaction data and sends it to the payment
processor. It enables the merchant, to provide
customers with various payment options, such as credit
and debit card payments, bank transfers, eWallets, and
other alternative payment methods.
The payment processor receives the encrypted
transaction information from the payment gateway and
then sends it to the credit card network and the issuing
bank for authorization. It provides the exchange of
information between the acquiring bank, the issuing
bank, and the merchant.
The online payment gateway and payment processing
can sometimes be provided by the same company.

8. The Added Value for MDP
Organization

9. I can add value to MDP Organization by
performing 7 things:
Good Customer
Service
Bring in More
Money
Increasing Efficiency
- Monthly reports
- Client presentations
- Minutes of the meeting
- Price quotations
- Contracts
- Invoicing and billing
- Inventory management
1 2 3
- Up sell products to
existing customers
- Improving customer
experience, and using
new sales techniques
- Use the right
paperwork, product
samples, to impress
potential customers
-Serving
customers
through different
channels with
high quality

10. I can add value to MDP Organization by
performing 7 things, etc..
Save Resources Becoming an
“expert” in a
specific task
Reduce Your Manager’s
Stress and Workload
- Showing that I am capable
of handling more tasks is
one way to prove I am
ready for such a
responsibility.
- Volunteering to take on
more tasks, even those at
your current skill level also
contributes to the company
4 5 6
- Being an expert in a
task can increase my
contribution to the
company, and enables
me to help others with
their work.
- By completing
work on time and
utilizing the
given resources,
I am assisting in
saving money for
the company and
being a valuable
employee.

11. I can add value to MDP Organization by
performing 7 things, etc..
Solve Problems
7
-Taking the time to find out what can be done to improve the
situation.
- When encounter a problem, I spend time researching two to
three possible solutions then create a detailed action plan for
each of those solutions, then present it to my boss.

12. Convincing Clients to Purchase
the Processing Service

13. - I can convince the clients to purchase the processing service, after
explaining the importance of the service to their business, and
explaining the potential ROI after adopting the payment processing
system.
- Also, mentioning some success stories about existing clients will
encourage new customers to purchase the service or sign up for
demos.
- In addition to that I must highlight key features of service:
1 – Accept credit card and debit cards
2 – Offer your customers alternative paperless payment options, like
paying via their smart phones with mobile wallets
3 – Integrate payments with your own systems
4 – Direct pricing, direct relationships with no third party involved
5 – Flexibility to grow with your business, due to changing payment
options, by helping businesses accelerate revenue through optimized
processing while reducing costs
6- Simple reporting and offer financial insights by having instant,
accessible, up-to-date and accurate insights on the sales of a store,
company or any business is vital in making better business decisions
7- Security and fraud protection