Patti Hair worked as a product manager for Starbucks filling in during a maternity leave. The director of merchandise at Starbucks writes this letter of recommendation highlighting Patti's strong work ethic and creative problem-solving skills. Patti was able to move projects forward despite ambiguity, had in-depth product knowledge, and was collaborative. She made an impact in both product development and on her team in the short time she was there through hard work and initiative.