My presentation at Gamification World Congress 2014, focused on the results of a survey that analyzes the actual state of gamified loyalty in eCommerce.
Top 10 Marketing Trends that Will Rock 2015Heyday ApS
Top 10 Marketing Trends that Will Rock 2015. How do you get ahead of the competition here in 2015? How can you make sure that the competitors do not overtake you? Here are top 10 marketing trends that will rock 2015
Marketing Automation is een begrip waar steeds meer marketeers mee in aanraking komen. Het is een technologische oplossing waarmee je leads kunt volgen en nurturen. Een tool dat het werk van een marketeer vereenvoudigt en kan zorgen voor een betere stroomlijning en samenwerking van marketing en sales.
Deze presentatie zijn slides van het webinar Marketing Automation voor beginners.
Wil jij weten:
- Wat Marketing Automation precies is?
- Hoe het maken en versturen van emailshots effectiever wordt?
- Hoe het maken van landingspagina's eenvoudiger wordt?
- Hoe Marketing Automation het werk van een marketeer vereenvoudigt?
- Hoe het gebruik van Marketing Automation kan leiden tot een hogere omzet?
- Welke verschillende aanbieders van belang zijn?
- Hoe ziet zo een systeem er uit?
Bekijk dan de slides en de webinar recording.
Marketing for e-commerce stores has evolved tremendously over the last 20 years. Consumer expectations have changed requiring a shift in how online stores market to them to drive relevancy, reach customers, and drive sales. Having an email automation provider is not enough. However, there are great opportunities along with challenges with the development of artificial intelligence (AI). Engage with the right customers, drive meaningful engagement with customers, and be resource-conscious. By Kevy.co
Getting Started with Online-to-Offline Measurementbrandonwishnow
Although most marketers would agree that online-to-offline measurement is important for the future success of their business, it’s hard to know what steps to take to adopt this strategic initiative.
Ovative/group has found that when done correctly, online-to-offline addresses many of the most complex business problems by providing answers to questions such as: What is the impact of an online visit on offline sales? Does this impact vary by category or product type? What marketing channels influence offline most? And, can I use these channels to drive offline acquisition?
But how do you get started and ensure online-to-offline is a success for your organization? After attending this webinar featuring Ovative/group and LiveRamp you’ll understand:
– Why online-to-offline is important and how to prioritize it among other strategic initiatives
– Who within your organization needs to be involved and how to structure your team
– What technology is required to build online-to-offline measurement capabilities
– How to make digital marketing decisions based on enterprise metrics
My presentation at Gamification World Congress 2014, focused on the results of a survey that analyzes the actual state of gamified loyalty in eCommerce.
Top 10 Marketing Trends that Will Rock 2015Heyday ApS
Top 10 Marketing Trends that Will Rock 2015. How do you get ahead of the competition here in 2015? How can you make sure that the competitors do not overtake you? Here are top 10 marketing trends that will rock 2015
Marketing Automation is een begrip waar steeds meer marketeers mee in aanraking komen. Het is een technologische oplossing waarmee je leads kunt volgen en nurturen. Een tool dat het werk van een marketeer vereenvoudigt en kan zorgen voor een betere stroomlijning en samenwerking van marketing en sales.
Deze presentatie zijn slides van het webinar Marketing Automation voor beginners.
Wil jij weten:
- Wat Marketing Automation precies is?
- Hoe het maken en versturen van emailshots effectiever wordt?
- Hoe het maken van landingspagina's eenvoudiger wordt?
- Hoe Marketing Automation het werk van een marketeer vereenvoudigt?
- Hoe het gebruik van Marketing Automation kan leiden tot een hogere omzet?
- Welke verschillende aanbieders van belang zijn?
- Hoe ziet zo een systeem er uit?
Bekijk dan de slides en de webinar recording.
Marketing for e-commerce stores has evolved tremendously over the last 20 years. Consumer expectations have changed requiring a shift in how online stores market to them to drive relevancy, reach customers, and drive sales. Having an email automation provider is not enough. However, there are great opportunities along with challenges with the development of artificial intelligence (AI). Engage with the right customers, drive meaningful engagement with customers, and be resource-conscious. By Kevy.co
Getting Started with Online-to-Offline Measurementbrandonwishnow
Although most marketers would agree that online-to-offline measurement is important for the future success of their business, it’s hard to know what steps to take to adopt this strategic initiative.
Ovative/group has found that when done correctly, online-to-offline addresses many of the most complex business problems by providing answers to questions such as: What is the impact of an online visit on offline sales? Does this impact vary by category or product type? What marketing channels influence offline most? And, can I use these channels to drive offline acquisition?
But how do you get started and ensure online-to-offline is a success for your organization? After attending this webinar featuring Ovative/group and LiveRamp you’ll understand:
– Why online-to-offline is important and how to prioritize it among other strategic initiatives
– Who within your organization needs to be involved and how to structure your team
– What technology is required to build online-to-offline measurement capabilities
– How to make digital marketing decisions based on enterprise metrics
This is a presentation I gave at an Infectious Media breakfast briefing on the challenges and opportunities for ecommerce personalisation.
The content is related to roundtable sessions at Econsultancy's Digital Cream which discussed the challenges businesses faces when planning and implementing personalisation projects. The key learning is that many businesses are paralysed by perceived complexity, unable to prioritise work or generate a clear ROI model.
The key learning in this presentation is that by starting small and using existing data you can make quick wins with ecommerce personalisation and then create a roadmap to plan for the long-term and increase the sophistication.
Thanks
James
Hybrid Selling in an ecommerce world for promotional product companiesDale Denham
Customer shopping expectations are racing ahead at light speed. We are at the point where buying online is often simpler and preferred over talking with a person. When that happens, new value is created, and a new buying preferences are formed. In this session, you will learn how to leverage your relationships, while participating in the burgeoning online channel. A great web experience enhances customer relationships – and drives more sales. You will leave with actionable information to help you create your own strategy for hybrid selling.
The king is dead! Long live the... God? Customer-centricity is becoming a must!Valentin Radu
He knows more about your products than you do. He connects instantly with all the other customers. If he’s not pleased, he can pretty much do anything to send a company into oblivion.
RIP, Thomas Cook.
Omnipotent, omniscient, omnipresent. The customer is not the king anymore. He is more like a God.
In this incredibly demanding, competitive and connected market, we need to understand our customers better than ever.
In this session, I am offering you the means to understand and please the eCommerce God.
You don’t need offerings.
You just need the right offers.
A look at the Canadian consumer and how retailers can utilize direct mail as part of a multi-channel campaign, to take advantage of online plus retail footprint increased sales.
Chief Business Officer of Towerdata, Phil Davis, discusses data, segmentation, and personalizations to help businesses engage their contacts and close more deals.
Data Driven Marketing: How to grow your online store
The presentation will cover how to create data driven marketing programs using the information collected in your Magento platform. The presentation will provide guidance on how on how to segment both your customer and product data to build data driven marketing programs.
How to Find the Customer Retention Secrets Hiding in Your DataJanessa Lantz
The fastest growing ecommerce companies excel at both customer acquisition and retention. In this event, we're going to dig deep into the latter, looking at how other ecommerce companies perform on common retention benchmarks and how to analyze your own data to build a churn-stopping retention strategy.
How to increase CLV & decrease CAC - Valentin Radu Valentin Radu
No doubt about it: CLV is the north star metric of any retailer.
However, it is also one of the most misunderstood, neglected, and ignored KPI.
As we're collectively saying RIP to cookies, there are 3 jobs to be done by eCommerce leaders:
1. Nail acquisition:
Acquire the right customers at a decent CAC
2. Nail conversion:
Ethically convert customers by matching them with the right products, using the right narrative
3. Nail retention:
Onboard and nurture the right customers so that you make them come back and promote you
All of these 3 activities fall into a broader methodology, called Customer Value Optimization
The Future of E-commerce: first-hands insights.Solvd, Inc.
According to Statista, revenue in the e-commerce market is projected to reach US$4,117.00bn in 2024. New technologies and methodologies constantly influence how the e-commerce market develops and shapes itsthe future of e-commerce. The main questions are in the air: How can we stay aligned with e-commerce business owners and ensure our engineering services meet their evolving needs?
At Solvd, this question prompted a deep dive into the current e-commerce landscape. Our goal was to get information about the future of e-commerce directly from first-hand sources. In the course of our research, we explored:
- Portrait of respondents.
- Current challenges and pain points of the e-commerce industry.
- Emerging trends and upcoming opportunities.
- Human resource allocation for e-commerce projects.
- Solutions and actionable advice for business owners.
- The role of a reliable partner in problem-solving.
Explore, download, and share invaluable insights made by Solvd!
This is a presentation I gave at an Infectious Media breakfast briefing on the challenges and opportunities for ecommerce personalisation.
The content is related to roundtable sessions at Econsultancy's Digital Cream which discussed the challenges businesses faces when planning and implementing personalisation projects. The key learning is that many businesses are paralysed by perceived complexity, unable to prioritise work or generate a clear ROI model.
The key learning in this presentation is that by starting small and using existing data you can make quick wins with ecommerce personalisation and then create a roadmap to plan for the long-term and increase the sophistication.
Thanks
James
Hybrid Selling in an ecommerce world for promotional product companiesDale Denham
Customer shopping expectations are racing ahead at light speed. We are at the point where buying online is often simpler and preferred over talking with a person. When that happens, new value is created, and a new buying preferences are formed. In this session, you will learn how to leverage your relationships, while participating in the burgeoning online channel. A great web experience enhances customer relationships – and drives more sales. You will leave with actionable information to help you create your own strategy for hybrid selling.
The king is dead! Long live the... God? Customer-centricity is becoming a must!Valentin Radu
He knows more about your products than you do. He connects instantly with all the other customers. If he’s not pleased, he can pretty much do anything to send a company into oblivion.
RIP, Thomas Cook.
Omnipotent, omniscient, omnipresent. The customer is not the king anymore. He is more like a God.
In this incredibly demanding, competitive and connected market, we need to understand our customers better than ever.
In this session, I am offering you the means to understand and please the eCommerce God.
You don’t need offerings.
You just need the right offers.
A look at the Canadian consumer and how retailers can utilize direct mail as part of a multi-channel campaign, to take advantage of online plus retail footprint increased sales.
Chief Business Officer of Towerdata, Phil Davis, discusses data, segmentation, and personalizations to help businesses engage their contacts and close more deals.
Data Driven Marketing: How to grow your online store
The presentation will cover how to create data driven marketing programs using the information collected in your Magento platform. The presentation will provide guidance on how on how to segment both your customer and product data to build data driven marketing programs.
How to Find the Customer Retention Secrets Hiding in Your DataJanessa Lantz
The fastest growing ecommerce companies excel at both customer acquisition and retention. In this event, we're going to dig deep into the latter, looking at how other ecommerce companies perform on common retention benchmarks and how to analyze your own data to build a churn-stopping retention strategy.
How to increase CLV & decrease CAC - Valentin Radu Valentin Radu
No doubt about it: CLV is the north star metric of any retailer.
However, it is also one of the most misunderstood, neglected, and ignored KPI.
As we're collectively saying RIP to cookies, there are 3 jobs to be done by eCommerce leaders:
1. Nail acquisition:
Acquire the right customers at a decent CAC
2. Nail conversion:
Ethically convert customers by matching them with the right products, using the right narrative
3. Nail retention:
Onboard and nurture the right customers so that you make them come back and promote you
All of these 3 activities fall into a broader methodology, called Customer Value Optimization
The Future of E-commerce: first-hands insights.Solvd, Inc.
According to Statista, revenue in the e-commerce market is projected to reach US$4,117.00bn in 2024. New technologies and methodologies constantly influence how the e-commerce market develops and shapes itsthe future of e-commerce. The main questions are in the air: How can we stay aligned with e-commerce business owners and ensure our engineering services meet their evolving needs?
At Solvd, this question prompted a deep dive into the current e-commerce landscape. Our goal was to get information about the future of e-commerce directly from first-hand sources. In the course of our research, we explored:
- Portrait of respondents.
- Current challenges and pain points of the e-commerce industry.
- Emerging trends and upcoming opportunities.
- Human resource allocation for e-commerce projects.
- Solutions and actionable advice for business owners.
- The role of a reliable partner in problem-solving.
Explore, download, and share invaluable insights made by Solvd!
It’s no secret that the marketing landscape is growing increasingly complex, with numerous channels, privacy regulations, signal loss, and more. One of the biggest problems facing marketers today is that they’re experiencing data deluge and data drought simultaneously.
Bliss Point by Tinuti addresses these challenges by providing a single, user-friendly platform for measuring what marketers previously struggled to measure. With Bliss Point, you can move beyond simply validating past actions and instead use measurement to guide real-time decision-making on what should happen next.
Join our product experts for a live demonstration of Bliss Point. Discover how it can empower your brand with the tools and insights needed to optimize each channel, across your entire media mix, and your overall brand performance.
6. Know your customer
Typical POS
Customer Data
“Anonymous”
purchased SKU#
E1X456TS for
$120 on Nov 6.
Thirdshelf Customer Data
Andrew Chen, M
DOB: March 4, 1987
andrew23@gmail.com
- 3 previous purchases.
- Bought a $120 jacket on
Nov 6, SKU# E1X456TS.
- Likes latest collections, tends to
buy at list price.
- 80% probability of interest in new
shirt collection.
- Part of the “High Value” customer
segment.
- Expected lifetime value: $2350
across 12 transactions.
- Expected next transaction in 2
months.
7. Connecting the dots: Online to Offline
Online search for your
business or keywords.
People that visit your store.
People that buy.
Online
Search Visits Purchases
8. Connecting the dots: Online to Offline
Visits Purchases
Online
Search
Incentivize customer sign-up at all stages.