CORPORATE	PRESENTATION
March	2016
WELCOME
Dekatku	is	a	dynamic	organisation	offering	consulting,	outsourcing,	technology	solutions	and	creative	services,	based	in	Kuala	
Lumpur,	Malaysia.	We	trace	our	heritage	back	to	2004,	in	Sydney,	Australia.		Over	that	time,	our	team	have	had	the	privilege	of	
working	with	some	of	the	largest,	smallest,	most	interesting	and	most	challenging	organisations in	the	Asia	Pacific	region	including	
banks,	telcos,	governments,	MNCs,	web	portals,	ecommerce	businesses	and	startups.
Dekatku’s	mission	is	to	work	with	our	clients	to	create	business	value	through	technology,	excellence	through	consultancy	and	
brilliance	through	innovation.	
We	are	firmly	committed	to	helping	our	clients	gain	competitive	advantage	in	their	respective	fields	through	the	strategic	adoption	
and	management	of	current	and	emerging	technologies.	
We	look	forward	to	working	closely	with	you	in	the	near	future.	
Graham	Williams
Chief	Operations	Officer
Spun	out	of	the	DMSBT	Group	as	part	of	a	restructure	to	focus	on	
Asia,	Dekatku	was	formed	as	a	joint	venture	between	Laksamana	
Resources	Sdn	Bhd.	And	Kosciuszko	Holdings	Sdn	Bhd.	
Dekatku	has	demonstrable	experience	and	significant	expertise	in	
Enterprise	Software	Development,	Mobile	&	Web	Technology,	
Information	Management,	Cloud	Computing,	Data	Centre	
Services,	Geospatial	Technology,		Augmented	Reality	&	Media	
Streaming.
ORIGINS
Appointed	local
partner	for	Nokia
and	Platinum
for	GeoMash
Appointed	first	
Google	Enterprise
Partner	outside	USA
Expanded	to
Singapore
Divested	Australia	
and	New	Zealand
Kuala	Lumpur	
as	the	new	HQ
Reformed	as
Dekatku	Sdn	Bhd	with	Laksamana	
Resources
Founded	
DMSBT	Group
in	Australia
Expanded	to
New	Zealand
Dekatku	gains
MSC	Status
2004 2005 20142006 2007 2009 2010 2013
04		OUR	HISTORY
2016
Expanded	to
Hong	Kong	and
Malaysia
2004 2016
05		
OUR	CLIENTS
06		
OUR	OUTSOURCING	CLIENTS2009 2016
WEB	DESIGN	&	DEVELOPMENT
With	a	full	group	of	designers	and	
UI/UX	developers	to	complement	our	
projects,	as	well	as	a	well	seasoned	
team	of	developers	from	diverse	
disciplines,	Dekatku	can	handle	any	
requests	for	web	design	and	
development	from	single	page	
microsites	to	complex	corporate	
intranets	and	portals.
CREATIVE	
AGENCY
08
IPTV
With	our	diverse	expertise	in	media	
production,	live	streaming,	and	web	
development,	we	are	ideally	positioned	
to	deliver	high	value	web	assets	that	
place	media	front	and	centre – be	it	
VOD,	live	streaming	or	OTT	Linear	
delivery.
We	see	huge	demand		for	this,	closely	
integrated	with	ecommerce		to	add	
value	to	a	variety	of	systems	including	
online/in-house	television,	e-Learning,	
travel	and	VOD	services.
CREATIVE	
AGENCY
09
AUGMENTED	REALITY	and	MOBILE	
GAMING
Dekatku	has	developed	an	AR	
platform	that	lends	a	new	twist	to	
mobile	gaming.
We	are	also	using	this	technology	in	
Directory	services	as	well	as	to	
compliment	Large	Digital	campaigns.
CREATIVE	
AGENCY
10
KIOSKS,	DIRECTORY	SERVICES	AND	
INDOOR	MAPPING
Dekatku	have	a	wealth	of	experience	
implementing	indoor	location	based	
services,	delivered	through	kiosks,	
traditional	mobile	apps	as	well	as	
augmented	reality	experiences.
This	technology	is	invaluable	not	only	
to	public	venues	and	shopping	
centres,	but	also	large	corporate	
campuses,	airports,	schools	and	
universities	and	hospitals.
CREATIVE	
AGENCY
11
TECHNOLOGY
CONTENT	MANAGEMENT
Content	management	enables	non-technical	
users	to	create	and	manage	content,	
accelerating	 digital	content	development	
and	deployment	through	all	your	digital	
channels,	whilst	maintaining	control	of	
publishing	through	the	application	of	
corporate	policies	and	advanced	publishing	
workflows.
Dekatku	are	expert	in	a	number	of	
technologies	including	Drupal,	Joomla,	
OpenCMS,	Intaglio,	Alfresco,	Sitefinity,	IBM	
WCM,	Liferayand	Adobe	Experience	
Manager.
12
TECHNOLOGY
E-COMMERCE	SYSTEMS
As	retailers	continue	to	see	rapid	shifts	in	
customer	demands,	competitors’	capabilities	
and	available	technologies,	the	pressure	for	
omnichannel transformation	has	reached	a	
fever	pitch.
Our	experts	help	retailers	to	find	the	right	
path	to	omnichannel adoption	for	their	
brand,	based	on	their	customers,	
competitors	and	physical	and	digital	assets.	
Each	retailer’s	path	is	unique.	It	requires	
finding	the	right	mix	of	stores,	mobile,	digital	
marketing	and	CRM	capabilities.
13
TECHNOLOGY
WEB	APPLICATION	 DEVELOPMENT
There	is	far	more	to	the	web	than	websites,	
content	management	and	e-Commerce.
Web	based	applications	have	played	a	huge	
part	of	our	individual	lives	for	more	than	a	
decade.	Once	upon	a	time,	organisations	
needed	a	reason	to	deliver	an	application	
through	the	browser.	Today,	its	just	the	
opposite.
From	corporate	apps	such	as	CRM,	DMS,	ERP	
and	HRM	to	productivity	tools,	specialist	
applications,	and	start-up	concepts,	Dekatku	
has	the	expertise	and	experience	to	deliver.
MOBILE	DEVELOPMENT
Dekatku	has	expertise	in	both	native	and	
hybrid	mobile	development.
We	have	created	mobile	solutions	for	phones	
and	tablets	in	a	vast	array	of	verticals	
including		sports	and	recreation,	finance,	
recruitment,	aircraft	maintenance,	IPTV,	
eCommerce,	Foreign	Exchange	as	well	as	
Event	Management	and	Logistics.
TECHNOLOGY
15
TECHNOLOGY
CRM	&	ERP
Whilst	not	aligned	with	any	single	vendor,	we	
often	work	behind	the	scenes	providing	
resources	and	expertise	to	some	of	the	
largest	Microsoft,	Oracle,	SAP	and	Siebel	
partners.
We	also	implement,	manage	and	support	
open	source	solutions	including	Apache	
OfBiz,	OpenERP,	ERP	Next,	SugarCRM and
vTiger.
16
TECHNOLOGY
INFORMATION	MANAGEMENT	&	ECM
We	can	help	you	to	define	and	implement	the	processes,	
technologies	and	tools	needed	to	turn	data	into	information,	
information	into	knowledge	and	knowledge	into	plans	that	
drive	profitable	business	action.
We	provide	resources	who	specialise	in	technologies	including	
FileNet,	Documentum,	SharePoint	and	OpenText,	as	well	as	
providing	specialised	services	in	Alfresco	and	Intaglio.
17
GEOSPATIAL	SOLUTIONS
Although	more	than	80%	of	enterprise	data	has	
a	location	dimension,	whether	it	is	customers,	
stores,	warehouses	or	other	assets,	this	
information	is	rarely	exploited.
Dekatku	has	demonstrable	expertise	and	global	
experience	deploying	geospatial	solutions	
including	map-based	portals,	analytics,	locator	
services,	location	based	services,	location	
intelligence,	workforce	management,	network	
management,	asset	tracking	and	traffic	solutions.
TECHNOLOGY
18
CUSTOM	SOFTWARE
Since	our	inception,	we	have	helped	organisations	large	
and	small	with	application	support	and	maintenance,	
modernisation	and	bespoke	software	development	
services.
We	have	experience	supporting	a	wide	variety	of	
languages	and	platforms	including	but	not	limited	to:	
• C		
• C++
• C#
• INFORMIX
• JAVA
TECHNOLOGY
06
CLOUD	COMPUTING
Dekatku	has	proven	expertise	in	cloud	
computing	– public,	private	and	hybrid.
A	well	designed	cloud	solution	limits	capital	
expenditure	and	commoditizes	services	such	
as	disaster	recovery	and	scalability,	ensuring	
you	can	put	your	time,	effort	and	capital	into	
core	business.
There	is	a	difference	between	being	‘in’	the	
cloud	and	building	cloud	scale	solutions	–
Dekatku	can	show	you	the	benefits	these	
differences	can	bring	to	your	business.
TECHNOLOGY
20
SECURITY
Our	comprehensive	range	of	security	
services	includes:
• Physical	Security
• Application	Security
• Network	Security	(Firewalls,	IDS,	IPS)
• Penetration	Testing
• Ethical	Attacks
• Security	Audits
TECHNOLOGY
06
SYSTEMS	INTEGRATION
Systems	Integration	brings	individual	technologies	
together	to	provide	turn	key	solutions	to	business	
requirements.	Our	systems	integration	services	include:
- Solutions	Architecture
- Provision	and	management	of	third	party	hardware	
and	software
- Local	and	wide	area	networking
- Facilities	Management
- Data	Centre	Solutions
- Software	Integration
TECHNOLOGY
22
PEOPLE	OUTSOURCING
Team	Augmentation
Providing	specialist	resources	to	work	with	your	existing	
team.
Team	Building
Establishing	new	teams	and	competencies	within	your	
organisation,	often	with	a	responsibility	for	knowledge	
transfer	and	ensuring	the	redundancy	of	the	service.
Team	Hosting
Akin	with	BPO,	team	hosting	establishes	a	new	team	and	
competency	on	our	site,	provided	as	a	fully	managed	
service.
OUTSOURCING
23
BUSINESS	PROCESS	OUTSOURCING
Business	process	outsourcing (BPO)	is	the	contracting	
of	a	specific	business tasks	to	a	third-party	service	
provider	like	Dekatku.
Usually	BPO is	implemented	as	a	cost-saving	measure	
for	tasks	that	a	company	requires	but	does	not	depend	
upon	to	maintain	their	position	in	the	marketplace.
Our	BPO	services	include:
• Contact	Centre
• Data	Processing
• Finance	&	Payroll	
• Help	Desk	&	Technology	Support
OUTSOURCING
24
TECHNOLOGY	OUTSOURCING
Many	of	our	customers	aren’t	in	the	information	technology	
business;	IT	is	simply	an	essential	but	peripheral	element	that	is	
required	to	maintain	and	support	the	organisation’s function.	As	the	
needs,	capabilities	and	scope	of	our	clients	constantly	change,	we	
use	our	technology	outsourcing	skills,	experience	and	innovation	to	
provide	our	customers	with	flexible	IT	solutions	that	will	work	with	
them,	instead	of	becoming	a	drain	on	resources.
• Help	Desk	Services
• Managed	Networks
• Datacentre Services
• Technology	Lifecycle	Management
• Software	Development
• Portal	Operations
• Facilities	Management
• 360	degree	IT	outsourcing
OUTSOURCING
25
CONSULTING	SERVICES
Dekatku’s	consulting	and	advisory	services	offer	you	the	comprehensive	capabilities	
and	deep	industry	insight	needed	to	help	solve	your	most	complex	business	
challenges.	
We	work	with	companies	in	every	industry	to	develop	strategies	that	deliver	results.
CONSULTING
26		
Strategy	Consulting
Brand	Strategy
Channel	Strategy
Corporate	Strategy
Growth	&	Sustainability
Technology	Strategy
M&A
Exit	Strategy
Management	Consulting
Data	Driven	Insights
Technology	Innovation
Cybersecurity
Risk	Management
People	Advisory
Succession	Planning
Pricing	Strategy
Marketing	Consulting
Brand	Development
Customer	Experience	&	Insights
Digital	Strategy
Product	Development
Product	Management
Sales	&	Channel	Effectiveness
Loyalty	&	Retention
Technology	Consulting
Cloud	Strategy
Enterprise	Architecture
Solutions	Architecture
Network	Architecture
DR	&	BCP
Project	Management
Technology	Advisory
THANK	YOU
Contact	Us
Address: Level	13,	Uptown	1
Damansara Utama
Petaling Jaya,	47400
Email:	 info@dekatku.com
Phone:	 03	7733	0333
Website:		 www.dekatku.com

Overview