Outcome-Based Purchasing Strategy &
                                                      Training/Work Sessions

                                                Presentation by colleague agencies –
                                                Department of Housing & Community
                                                            Development

                                                      April 3 & 17, 2007




Presented by: Akm Rahman
Senior Information and Program Coordinator
Division of Community Services
Department of Housing & Community Development
(617) 573 – 1413
akm.rahman@state.ma.us
www.mass.gov/dhcd
ROMA – 1993 to Present…

                     GPRA
                  Government
           Performance & Results Act
                     1993



                           The National Goals and
   The ROMA Act              Outcome Measures
       1998                        (NG/OMs)
                              1996 - 1997




                               The 12 National
                                  Indicators
                                 2004 - 2005
The Five Priorities…

   Information Technology

   Strategic Planning

   Innovative & Demonstration Projects

   Reporting Process

   Training and Technical Assistance
The Six National Goals

   Low income people become more self-sufficient.

   The conditions in which low income people live are
    improved.

   Low income people own a stake in their community.

   Partnerships among supporters and providers of
    services to low income people are achieved.

   Agencies increase their capacity to achieve results.

   Low income people, especially vulnerable population,
    achieve their potentials by strengthening family and
    other supportive systems.
The National Goals and Outcomes –
What are we measuring?


  Self-sufficiency –        Family Stability -      Income Enhancement -      Income Utilization -
Family and Individual       Child Care, Health      Budget Counseling, Tax     Energy Discounts,
Self-Sufficiency, Case    Care, Adult Education            Credits             Individual Savings
     Management



 Community Assets –       Community Quality of            Community             Living Conditions
Housing Rehabilitation         Life –                   Preservation -          Living Wage Jobs,
                              Advocacy,             Neighborhood Centers,     Housing Rehabilitation
                            Empowerment,              Child Care Centers



  Access to Services         Agency Capacity –        Agency Capacity –       Independent Living -
   Transportation,         Resource Mobilization        Partnerships           Services to Seniors
  Services to Special       (Public, Private, and                              and Disable People
      Population          Third Sector Resources



Emergency Services –       Family Supportive              Community            Employment – Job
  Heating Assistance            Services –              Involvement –             Placements,
 Food, Disaster Relief,   Child Care, Parenting          Volunteering,        Employment Support,
  Domestic Violence       Skills, Youth Services    Partnerships, Coalition        GED, ABE
                                                           Building
      Prevention
DHCD Planning and Reporting Environment


ROMA Planning

   Community Action Planning – Once every 3 years
   Consolidated State Planning – Once every 2 years
   CSBG Annual Application – Once a year
   Work plan and Budget Negotiations – Once a year

ROMA Reporting & Evaluation

   Semi – Annual Program Progress Reporting – Twice a year
   Annual Program Progress Reporting – Once a year
   CSBG Information System (IS) Survey – Once a year
DHCD Planning and Reporting Environment




Community Action Planning            CSBG Annual Application




                On-Site Monitoring
           Annual & Semi-annual Reporting
PROGRAM MANAGER:                            DEPARTMENT:                   SERVICE CATEGORY:            

Project / program evaluation:       
(For Program Progress Reports Only)

  Description of Outcome-Based Activities   Outcome Measurement               Description of        Actual Activities
                                            -Baseline Clients              The National Goals &       Conducted
                                            -Service Delivery Type
      (Activities must be: S.M.A.R.T)                                       Outcome Measures         and Outcomes
                                            -Measurement Method
                                                                                  Agency               Attained
                                                                            Projected Outcomes

S = SPECIFIC                                BASELINE CLIENTS:             NATIONAL GOALS & 
                                             - INDIVIDUALS                OUTCOME MEASURES:
M = MEASUREABLE                              - FAMILIES

                                            SERVICE DELIVERY:             AGENCY PROJECTED 
A = ATTAINABLE
                                             - CASE MANAGEMENT            OUTCOMES:     
                                             - INFORMATION & REFERRAL          
R = RELEVANT/RESULTS ORIENTED                - OTHER                           
                                                                               
T = TIME CONSTRAINED                        MEASUREMENT METHOD:
                                              - SURVEY
                                              - CLIENT TRACKING
                                              - BOTH
                                             - SCALES & LADDERS
                                             (LIST TYPE OF SCALES USED)
Use of Outcome Data – Annual Reports

Outcome Based Purchasing Strategy And Training

  • 1.
    Outcome-Based Purchasing Strategy& Training/Work Sessions Presentation by colleague agencies – Department of Housing & Community Development April 3 & 17, 2007 Presented by: Akm Rahman Senior Information and Program Coordinator Division of Community Services Department of Housing & Community Development (617) 573 – 1413 akm.rahman@state.ma.us www.mass.gov/dhcd
  • 2.
    ROMA – 1993to Present… GPRA Government Performance & Results Act 1993 The National Goals and The ROMA Act Outcome Measures 1998 (NG/OMs) 1996 - 1997 The 12 National Indicators 2004 - 2005
  • 3.
    The Five Priorities…  Information Technology  Strategic Planning  Innovative & Demonstration Projects  Reporting Process  Training and Technical Assistance
  • 4.
    The Six NationalGoals  Low income people become more self-sufficient.  The conditions in which low income people live are improved.  Low income people own a stake in their community.  Partnerships among supporters and providers of services to low income people are achieved.  Agencies increase their capacity to achieve results.  Low income people, especially vulnerable population, achieve their potentials by strengthening family and other supportive systems.
  • 5.
    The National Goalsand Outcomes – What are we measuring? Self-sufficiency – Family Stability - Income Enhancement - Income Utilization - Family and Individual Child Care, Health Budget Counseling, Tax Energy Discounts, Self-Sufficiency, Case Care, Adult Education Credits Individual Savings Management Community Assets – Community Quality of Community Living Conditions Housing Rehabilitation Life – Preservation - Living Wage Jobs, Advocacy, Neighborhood Centers, Housing Rehabilitation Empowerment, Child Care Centers Access to Services Agency Capacity – Agency Capacity – Independent Living - Transportation, Resource Mobilization Partnerships Services to Seniors Services to Special (Public, Private, and and Disable People Population Third Sector Resources Emergency Services – Family Supportive Community Employment – Job Heating Assistance Services – Involvement – Placements, Food, Disaster Relief, Child Care, Parenting Volunteering, Employment Support, Domestic Violence Skills, Youth Services Partnerships, Coalition GED, ABE Building Prevention
  • 6.
    DHCD Planning andReporting Environment ROMA Planning  Community Action Planning – Once every 3 years  Consolidated State Planning – Once every 2 years  CSBG Annual Application – Once a year  Work plan and Budget Negotiations – Once a year ROMA Reporting & Evaluation  Semi – Annual Program Progress Reporting – Twice a year  Annual Program Progress Reporting – Once a year  CSBG Information System (IS) Survey – Once a year
  • 7.
    DHCD Planning andReporting Environment Community Action Planning CSBG Annual Application On-Site Monitoring Annual & Semi-annual Reporting
  • 8.
    PROGRAM MANAGER: DEPARTMENT:  SERVICE CATEGORY:       Project / program evaluation:        (For Program Progress Reports Only) Description of Outcome-Based Activities Outcome Measurement Description of Actual Activities -Baseline Clients The National Goals & Conducted -Service Delivery Type (Activities must be: S.M.A.R.T) Outcome Measures and Outcomes -Measurement Method Agency Attained Projected Outcomes S = SPECIFIC BASELINE CLIENTS:  NATIONAL GOALS &   - INDIVIDUALS OUTCOME MEASURES: M = MEASUREABLE  - FAMILIES SERVICE DELIVERY: AGENCY PROJECTED  A = ATTAINABLE  - CASE MANAGEMENT OUTCOMES:       - INFORMATION & REFERRAL       R = RELEVANT/RESULTS ORIENTED  - OTHER             T = TIME CONSTRAINED MEASUREMENT METHOD:   - SURVEY   - CLIENT TRACKING   - BOTH  - SCALES & LADDERS  (LIST TYPE OF SCALES USED)
  • 9.
    Use of OutcomeData – Annual Reports